What users are saying about
29 Ratings
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Score 4.9 out of 100
10 Ratings
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Score 7.7 out of 100

Likelihood to Recommend

ADP Resource (Discontinued)

ADP is best if you have a really knowledgeable client rep that has been your contact for multiple sessions. Otherwise, you are forced to reiterate the problems to multiple parties. If you have a dedicated staff member who is knowledgeable of your processes, then ADP is a good resource for payroll needs.
Anonymous | TrustRadius Reviewer

Docebo LMS

Docebo LMS is mostly used for educational institutions and also for small/medium-sized companies. For larger organizations, the robustness, reporting, and customer support areas are yet to be improvised. The automation of the course completion feature is not fully developed; hence, a lot of manual efforts are required. It is well-suitable for the organizations where they expect a lot of flexibility and customization.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Learning Management

ADP Resource (Discontinued)
Docebo LMS
8.7
Course authoring
ADP Resource (Discontinued)
Docebo LMS
9.0
Course catalog or library
ADP Resource (Discontinued)
Docebo LMS
9.0
Player/Portal
ADP Resource (Discontinued)
Docebo LMS
8.0
Learning content
ADP Resource (Discontinued)
Docebo LMS
9.0
Mobile friendly
ADP Resource (Discontinued)
Docebo LMS
9.0
Progress tracking & certifications
ADP Resource (Discontinued)
Docebo LMS
8.0
Assignments
ADP Resource (Discontinued)
Docebo LMS
8.0
Compliance management
ADP Resource (Discontinued)
Docebo LMS
9.0
Learning administration
ADP Resource (Discontinued)
Docebo LMS
9.0
Learning reporting & analytics
ADP Resource (Discontinued)
Docebo LMS
9.0
Social learning
ADP Resource (Discontinued)
Docebo LMS
9.0

Pros

ADP Resource (Discontinued)

  • It is very simple to process payroll, even from home if needed. I once processed the payroll from Japan.
  • I love that I can balance the payroll and send it knowing it is 100% correct.
  • I can process payroll as late as 6pm and have it back the next day.
  • I really like my ADP representative. I have had 2 and they are very knowledgeable and pleasant to work with.
  • Speaking of the ADP representative.......No matter who answers the phone, if my rep is not available, they are all knowledgeable and even through they are not my assigned rep, they are all pleasant to work with.
Yolanda Gaytan | TrustRadius Reviewer

Docebo LMS

  • I really liked the user training in Docebo. It shows how users can access different modules.
  • Training reports.
  • The cloud-based system allows you to connect from anywhere.
Shreshthi Mehta, PMP®, PHR® | TrustRadius Reviewer

Cons

ADP Resource (Discontinued)

  • The payroll function, while user friendly, was a little confusing starting out. Many codes had to be learned for certain things such as benefits.
  • When running reports, the process was very easy to make a mistake requiring multiple tries to get it correct.
Anonymous | TrustRadius Reviewer

Docebo LMS

  • The new certification module is not very robust. To me this is typical of many of their modules/apps you can integrate into the system. to say the least, they leave much to be desired (for example, I never could get eCommerce to work properly).
  • Support has been truly awful the last few weeks - not only am i not getting timely responses, but i am not getting helpful responses. Functionality I paid for does not work and support, when they respond, seem to be at a loss as to how to help me.
  • Easier to customize and a more consistent experience across the product.
  • In three years I do not believe they have implemented any of my feature requests. It is a shame because many of their new features seem to have a lot of potential, but after I get in and use.
  • It feels a bit like Docebo is "nickel and diming." Some of the paid apps seem to be functionality that should be included in the basic subscription (eCommerce, gamification, having an https domain, etc.).
Ryan Burke | TrustRadius Reviewer

Likelihood to Renew

ADP Resource (Discontinued)

ADP Resource (Discontinued) 10.0
Based on 2 answers
I have a lot of experience and trust in this software package - actually any software package from ADP. The training that I have gotten over the years has always been complete and the representatives that I have had over the years are all EXCEPTIONAL! Looking back in the 20 plus years of experience, I can say truthfully there are only 1-3 persons who I would rather not have worked with at ADP. I find their customer service, and phone reps do their best to get the job done. This makes my job easier in the process.
Yolanda Gaytan | TrustRadius Reviewer

Docebo LMS

No score
No answers yet
No answers on this topic

Usability

ADP Resource (Discontinued)

ADP Resource (Discontinued) 10.0
Based on 1 answer
Really.....I hate to keep repeating my self but I am very confident in any ADP software. They are worldwide and have proven their capabilities throughout the world
Yolanda Gaytan | TrustRadius Reviewer

Docebo LMS

No score
No answers yet
No answers on this topic

Support Rating

ADP Resource (Discontinued)

No score
No answers yet
No answers on this topic

Docebo LMS

Docebo LMS 8.3
Based on 3 answers
The cost of the product is comparatively less, and the return on investment is high. It offers a lot of flexibility in terms of features, customization, enhancements, etc. Since this is an evolving product, it brings up the latest features to the customers quickly. Customer support, product stability, and reporting are a few areas where they have to improve.
Anonymous | TrustRadius Reviewer

Alternatives Considered

ADP Resource (Discontinued)

ADP is just a well known brand and is fairly affordable. Compared to other software such as Workday, it was a more affordable price point for our budget. However, if we had more resources and time to examine, Workday seems to offer a strong alternative to ADP in terms of payroll, HR, and financial systems. Overall though, there are more consultants knowledgeable about ADP which made it an easier choice for us
Anonymous | TrustRadius Reviewer

Docebo LMS

More features, easy to use/ friendly, better technical support, variety of native intergrations (app model).
Luciano Gardesani Marques | TrustRadius Reviewer

Return on Investment

ADP Resource (Discontinued)

  • Definitely better customer service. When someone called in about their account, I was able to easily access the information and make any changes at a click of a button.
Anonymous | TrustRadius Reviewer

Docebo LMS

  • Reduces the cost of travel and major expenses when conducting online courses.
  • Reduces the cost of purchasing paper to print.
  • It helps you generate profits by selling courses and packages online.
jose lamas | TrustRadius Reviewer

Screenshots

ADP Resource (Discontinued)

Pricing Details

ADP Resource (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Docebo LMS

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

ADP Resource (Discontinued)
7.0
Docebo LMS
8.1

Likelihood to Renew

ADP Resource (Discontinued)
10.0
Docebo LMS

Usability

ADP Resource (Discontinued)
10.0
Docebo LMS

Support Rating

ADP Resource (Discontinued)
Docebo LMS
8.3

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