What users are saying about

ADP Resource

27 Ratings

Docebo LMS

6 Ratings

ADP Resource

27 Ratings
Score 6.5 out of 101

Docebo LMS

6 Ratings
Score 7.7 out of 101

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Likelihood to Recommend

ADP Resource

ADP is best if you have a really knowledgeable client rep that has been your contact for multiple sessions. Otherwise, you are forced to reiterate the problems to multiple parties. If you have a dedicated staff member who is knowledgeable of your processes, then ADP is a good resource for payroll needs.
No photo available

Docebo LMS

If you need to get up and running quickly with an online training system, are okay with mediocre functionality, and want to use course content from their marketplace, Docebo is a good option. If you want a more powerful system and good support, then I do not recommend Docebo.
Ryan Burke profile photo

Feature Rating Comparison

Learning Management

ADP Resource
Docebo LMS
8.7
Course authoring
ADP Resource
Docebo LMS
9.0
Course catalog or library
ADP Resource
Docebo LMS
9.0
Player/Portal
ADP Resource
Docebo LMS
8.0
Learning content
ADP Resource
Docebo LMS
9.0
Mobile friendly
ADP Resource
Docebo LMS
9.0
Progress tracking & certifications
ADP Resource
Docebo LMS
8.0
Assignments
ADP Resource
Docebo LMS
8.0
Compliance management
ADP Resource
Docebo LMS
9.0
Learning administration
ADP Resource
Docebo LMS
9.0
Learning reporting & analytics
ADP Resource
Docebo LMS
9.0
Social learning
ADP Resource
Docebo LMS
9.0

Pros

  • ADP has an easy to read portal that is easy to navigate. The UI is fairly intuitive and as a user I can find the right information quickly.
  • The ADP portal is flexible in the sense that we can change payroll amounts for special circumstances such as a special bonus or special payout. This allows our payroll team to make the necessary changes right away.
  • The reporting capabilities are quite robust and there are many ways to customize reports that we use for finance, payroll, HR, etc.
No photo available
  • The user interface is well designed and for the most part very intuitive.
  • Administration is fairly straight forward - I've used other LMSs that require intense concentration and pages of written notes to remember how to create and deploy a course - this is not the case with Docebo.
  • Docebo is an open system that has many integrations.
Ryan Burke profile photo

Cons

  • ADP organization has too many layers and you often have to speak to multiple people to find the right solution.
  • There doesn't appear to be efficient communication between the internal teams at ADP - the left hand doesn't know what the right hand is doing. Thus, you often have to re-explain your issues.
  • During the implementation of the software, it was not very coordinated. Some contacts were more knowledgeable than others and there was not uniform expertise.
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  • The new certification module is not very robust. To me this is typical of many of their modules/apps you can integrate into the system. to say the least, they leave much to be desired (for example, I never could get eCommerce to work properly).
  • Support has been truly awful the last few weeks - not only am i not getting timely responses, but i am not getting helpful responses. Functionality I paid for does not work and support, when they respond, seem to be at a loss as to how to help me.
  • Easier to customize and a more consistent experience across the product.
  • In three years I do not believe they have implemented any of my feature requests. It is a shame because many of their new features seem to have a lot of potential, but after I get in and use.
  • It feels a bit like Docebo is "nickel and diming." Some of the paid apps seem to be functionality that should be included in the basic subscription (eCommerce, gamification, having an https domain, etc.).
Ryan Burke profile photo

Likelihood to Renew

ADP Resource10.0
Based on 2 answers
I have a lot of experience and trust in this software package - actually any software package from ADP. The training that I have gotten over the years has always been complete and the representatives that I have had over the years are all EXCEPTIONAL! Looking back in the 20 plus years of experience, I can say truthfully there are only 1-3 persons who I would rather not have worked with at ADP. I find their customer service, and phone reps do their best to get the job done. This makes my job easier in the process.
Yolanda Gaytan profile photo
No score
No answers yet
No answers on this topic

Usability

ADP Resource10.0
Based on 1 answer
Really.....I hate to keep repeating my self but I am very confident in any ADP software. They are worldwide and have proven their capabilities throughout the world
Yolanda Gaytan profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Before my time, Uyemura was using ADP Paynet Plus and switched to another software, who shall go unnamed, but it was a complete bust. The taxes were calculated incorrectly on employees who have a car allowance and of course this a very big area for mistakes. We quickly switched back to ADP Paynet plus.
Yolanda Gaytan profile photo
We selected it because it integrated with Adobe Connect for our live virtual classroom content. As we are no longer using Adobe Connect, we are beginning to consider other systems.
Ryan Burke profile photo

Return on Investment

  • We currently use ADP Resource for payroll and some HR only. We have been approached for the 401k and insurance portion of ADP Resource but we have separate third party administrators for those.
  • The customer service is outstanding. I would not change anything.
  • I understand and agree that the employee's would benefit from viewing and making limited changes to their employee record and this will be approached in the next meeting we have with the president of the company.
Yolanda Gaytan profile photo
  • We have many active users taking course content, which is great, but not a measurable ROI on our investment in Docebo.
Ryan Burke profile photo

Screenshots

Pricing Details

ADP Resource

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Docebo LMS

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details
Minimum monthly plan starts at 230USD for 50 active users