What users are saying about
29 Ratings
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Score 6.1 out of 101
2 Ratings
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Score 7 out of 101

Likelihood to Recommend

ADP Resource

ADP is best if you have a really knowledgeable client rep that has been your contact for multiple sessions. Otherwise, you are forced to reiterate the problems to multiple parties. If you have a dedicated staff member who is knowledgeable of your processes, then ADP is a good resource for payroll needs.
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Greenshades Software

Greenshades Software is well suited in a business where managers and supervisors may not have the full ability to sit down with each individual employee and manage their hours and time. Greenshades Software provides an easy to use website that is simple and concise. However, there are a few ways that it could be revamped to make it better suited to a larger business.
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Pros

ADP Resource

  • ADP has an easy to read portal that is easy to navigate. The UI is fairly intuitive and as a user I can find the right information quickly.
  • The ADP portal is flexible in the sense that we can change payroll amounts for special circumstances such as a special bonus or special payout. This allows our payroll team to make the necessary changes right away.
  • The reporting capabilities are quite robust and there are many ways to customize reports that we use for finance, payroll, HR, etc.
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Greenshades Software

  • Requesting Time- Off, which can include PTO and sick time.
  • Managing the hours that you have worked during each pay period.
  • Seeing past pay information.
  • Quick access to W-2.
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Cons

ADP Resource

  • ADP organization has too many layers and you often have to speak to multiple people to find the right solution.
  • There doesn't appear to be efficient communication between the internal teams at ADP - the left hand doesn't know what the right hand is doing. Thus, you often have to re-explain your issues.
  • During the implementation of the software, it was not very coordinated. Some contacts were more knowledgeable than others and there was not uniform expertise.
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Greenshades Software

  • Better overall website design
  • Easier to edit time slots on timesheet
  • Better notification system for when things need to be approved
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Likelihood to Renew

ADP Resource

ADP Resource 10.0
Based on 2 answers
I have a lot of experience and trust in this software package - actually any software package from ADP. The training that I have gotten over the years has always been complete and the representatives that I have had over the years are all EXCEPTIONAL! Looking back in the 20 plus years of experience, I can say truthfully there are only 1-3 persons who I would rather not have worked with at ADP. I find their customer service, and phone reps do their best to get the job done. This makes my job easier in the process.
Yolanda Gaytan profile photo

Greenshades Software

No score
No answers yet
No answers on this topic

Usability

ADP Resource

ADP Resource 10.0
Based on 1 answer
Really.....I hate to keep repeating my self but I am very confident in any ADP software. They are worldwide and have proven their capabilities throughout the world
Yolanda Gaytan profile photo

Greenshades Software

No score
No answers yet
No answers on this topic

Alternatives Considered

ADP Resource

ADP is just a well known brand and is fairly affordable. Compared to other software such as Workday, it was a more affordable price point for our budget. However, if we had more resources and time to examine, Workday seems to offer a strong alternative to ADP in terms of payroll, HR, and financial systems. Overall though, there are more consultants knowledgeable about ADP which made it an easier choice for us
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Greenshades Software

In my previous place of employment, we used the Paycom system as our resource for managing hours and time. I do believe that the Paycom system had more privacy and safety aspects implemented with their software. However, Greenshades Software is a very user-friendly website that provides all of the resources that are necessary to do the job well!
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Return on Investment

ADP Resource

  • Positive - ADP has simplified our payroll batches as the payroll side is quite intuitive.
  • Negatives - Because of a lack of internal coordination, we've often had to have multiple phone calls to resolve issues.
  • Positive - The reporting within the tool has allowed us to be more efficient during our financial audits.
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Greenshades Software

  • Easy to use!
  • Very basic. Not much design quality to it.
  • Gets the job done!
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Pricing Details

ADP Resource

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Greenshades Software

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

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