What users are saying about
29 Ratings
29 Ratings
29 Ratings
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Score 6.1 out of 101
29 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.8 out of 101

Likelihood to Recommend

ADP Resource

This is no fault of ADP, I would want to use our software to it's full potential. [I would like to use it for] letting the employees have access to their records for changes to their address and to view their payroll records. I like that I have so much access to process payroll but I, feel the cost does not justify the use. It is pricey for what I am using it for and this is the decision of our President.
Yolanda Gaytan profile photo

Intuit Payroll

Intuit Payroll is great for any business that has a small or no payroll department. It’s particularly great for smaller businesses. It may be less appropriate for very large or global businesses.
No photo available

Feature Rating Comparison

Payroll Management

ADP Resource
Intuit Payroll
6.4
Pay calculation
ADP Resource
Intuit Payroll
10.0
Support for external payroll vendors
ADP Resource
Intuit Payroll
1.0
Benefit plan administration
ADP Resource
Intuit Payroll
1.0
Direct deposit files
ADP Resource
Intuit Payroll
9.5
Salary revision and increment management
ADP Resource
Intuit Payroll
8.0
Reimbursement management
ADP Resource
Intuit Payroll
9.0

Pros

ADP Resource

  • ADP has an easy to read portal that is easy to navigate. The UI is fairly intuitive and as a user I can find the right information quickly.
  • The ADP portal is flexible in the sense that we can change payroll amounts for special circumstances such as a special bonus or special payout. This allows our payroll team to make the necessary changes right away.
  • The reporting capabilities are quite robust and there are many ways to customize reports that we use for finance, payroll, HR, etc.
No photo available

Intuit Payroll

  • Easy to set up.
  • Easy to use. It steps you through everything.
  • Reduces cost from needing to outsource payroll functions to a firm or having a payroll dept.
No photo available

Cons

ADP Resource

  • My biggest peeve is....and they are aware of this - a new state is sometimes very difficult to set up. With all the different classifications in states back east, it can take days to get it set up correctly.
Yolanda Gaytan profile photo

Intuit Payroll

  • Sometimes there are filings that need to take place outside of the Intuit platform. It would be easier if everything could be done inside the system.
  • It would be great if there could be an automated payroll run with an email that has a button to approve it in one click.
  • Automated filings with email approval.
No photo available

Likelihood to Renew

ADP Resource

ADP Resource 10.0
Based on 2 answers
I have a lot of experience and trust in this software package - actually any software package from ADP. The training that I have gotten over the years has always been complete and the representatives that I have had over the years are all EXCEPTIONAL! Looking back in the 20 plus years of experience, I can say truthfully there are only 1-3 persons who I would rather not have worked with at ADP. I find their customer service, and phone reps do their best to get the job done. This makes my job easier in the process.
Yolanda Gaytan profile photo

Intuit Payroll

Intuit Payroll 10.0
Based on 1 answer
Works perfectly as advertised.Our simple needs are well taken care of.
David Worrell profile photo

Usability

ADP Resource

ADP Resource 10.0
Based on 1 answer
Really.....I hate to keep repeating my self but I am very confident in any ADP software. They are worldwide and have proven their capabilities throughout the world
Yolanda Gaytan profile photo

Intuit Payroll

No score
No answers yet
No answers on this topic

Alternatives Considered

ADP Resource

Before my time, Uyemura was using ADP Paynet Plus and switched to another software, who shall go unnamed, but it was a complete bust. The taxes were calculated incorrectly on employees who have a car allowance and of course this a very big area for mistakes. We quickly switched back to ADP Paynet plus.
Yolanda Gaytan profile photo

Intuit Payroll

Intuit Payroll is easier to use. It’s more robust than QuickBooks Online.
No photo available

Return on Investment

ADP Resource

  • We currently use ADP Resource for payroll and some HR only. We have been approached for the 401k and insurance portion of ADP Resource but we have separate third party administrators for those.
  • The customer service is outstanding. I would not change anything.
  • I understand and agree that the employee's would benefit from viewing and making limited changes to their employee record and this will be approached in the next meeting we have with the president of the company.
Yolanda Gaytan profile photo

Intuit Payroll

  • Having all of my clients on one platform has been a huge benefit to quickly and easily processing payrolls and tax payments.
  • Intuit Payroll has saved me a ton of time also since, after the setup, processing payroll, taxes, and forms takes only a few clicks. That equates to hours of work time I can spend on something else.
  • The reminders ensure I never miss a deadline. The dashboard shows me a list of all outstanding tax payments and forms that need filed and by when.
Jake Douglas profile photo

Pricing Details

ADP Resource

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Intuit Payroll

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

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