What users are saying about
27 Ratings
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Score 6.6 out of 101
2 Ratings
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Score 1.6 out of 101

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Likelihood to Recommend

ADP Resource

ADP is best if you have a really knowledgeable client rep that has been your contact for multiple sessions. Otherwise, you are forced to reiterate the problems to multiple parties. If you have a dedicated staff member who is knowledgeable of your processes, then ADP is a good resource for payroll needs.
No photo available

PeopleStrategy eHCM

Unless PeopleStrategy has made improvements to the quality of support they give their users as well as the system they support there is no situation in which I would ever recommend them to another HR professional. I'd prefer to save them the headache and hassle that I wish someone had provided us.
Erin Tucker profile photo

Feature Rating Comparison

Human Resource Management

ADP Resource
PeopleStrategy eHCM
4.5
Employee demographic data
ADP Resource
PeopleStrategy eHCM
10.0
Employment history
ADP Resource
PeopleStrategy eHCM
2.0
Workflow for transfers, promotions, pay raises, etc.
ADP Resource
PeopleStrategy eHCM
3.0
Organizational charting
ADP Resource
PeopleStrategy eHCM
1.0
Organization and location management
ADP Resource
PeopleStrategy eHCM
1.0
Compliance data (COBRA, OSHA, etc.)
ADP Resource
PeopleStrategy eHCM
10.0

Payroll Management

ADP Resource
PeopleStrategy eHCM
4.0
Support for external payroll vendors
ADP Resource
PeopleStrategy eHCM
10.0
Benefit plan administration
ADP Resource
PeopleStrategy eHCM
1.0
Salary revision and increment management
ADP Resource
PeopleStrategy eHCM
1.0

Employee Self Service

ADP Resource
PeopleStrategy eHCM
10.0
Update personal information
ADP Resource
PeopleStrategy eHCM
10.0
View company policy documentation
ADP Resource
PeopleStrategy eHCM
10.0

HR Reporting

ADP Resource
PeopleStrategy eHCM
1.0
Report builder
ADP Resource
PeopleStrategy eHCM
1.0
Pre-built reports
ADP Resource
PeopleStrategy eHCM
1.0
Ability to combine HR data with external data
ADP Resource
PeopleStrategy eHCM
1.0

Pros

  • ADP has an easy to read portal that is easy to navigate. The UI is fairly intuitive and as a user I can find the right information quickly.
  • The ADP portal is flexible in the sense that we can change payroll amounts for special circumstances such as a special bonus or special payout. This allows our payroll team to make the necessary changes right away.
  • The reporting capabilities are quite robust and there are many ways to customize reports that we use for finance, payroll, HR, etc.
No photo available
  • It was easy to navigate
  • Easy to read
  • Document upload was very easy and quick
  • User Access was really easy to manager and reset passwords.
Erin Tucker profile photo

Cons

  • ADP organization has too many layers and you often have to speak to multiple people to find the right solution.
  • There doesn't appear to be efficient communication between the internal teams at ADP - the left hand doesn't know what the right hand is doing. Thus, you often have to re-explain your issues.
  • During the implementation of the software, it was not very coordinated. Some contacts were more knowledgeable than others and there was not uniform expertise.
No photo available
  • The administrator support was very inadequate. There was no urgency in the responses we received and they were generally very unhelpful.
  • The customization for our company was lacking. There was no way to make it appealing to view.
  • The reporting tool was very poorly designed. When running reports the only option that worked sucessfully was to run a generic all encompassing people report and pair it down in excel based on the data you were trying to extract.
  • No user information was provided when changes were made to specific fields in the HRIS side so when one person changed something there was no way to identify later who the change was initiated by. This made it very difficult to be able to identify quality issues.
Erin Tucker profile photo

Likelihood to Renew

ADP Resource10.0
Based on 2 answers
I have a lot of experience and trust in this software package - actually any software package from ADP. The training that I have gotten over the years has always been complete and the representatives that I have had over the years are all EXCEPTIONAL! Looking back in the 20 plus years of experience, I can say truthfully there are only 1-3 persons who I would rather not have worked with at ADP. I find their customer service, and phone reps do their best to get the job done. This makes my job easier in the process.
Yolanda Gaytan profile photo
No score
No answers yet
No answers on this topic

Usability

ADP Resource10.0
Based on 1 answer
Really.....I hate to keep repeating my self but I am very confident in any ADP software. They are worldwide and have proven their capabilities throughout the world
Yolanda Gaytan profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

ADP is just a well known brand and is fairly affordable. Compared to other software such as Workday, it was a more affordable price point for our budget. However, if we had more resources and time to examine, Workday seems to offer a strong alternative to ADP in terms of payroll, HR, and financial systems. Overall though, there are more consultants knowledgeable about ADP which made it an easier choice for us
No photo available
ADP and Oracle are systems I have used and the GUI of Oracle even as antiquated as it is was vastly more efficient to work with than the people as well as system that PeopleStrategy claimed to be supporting. I didn't have any part in the selection of this system as it was in place before I was part of the team. We promptly began looking into all in one systems so that we could convert to a better experience for us as administrators and for the employees and their use. We ulitmatelt converted to ADP this year and even though the process was not as seemless as promised I would still take this process over using PeopleStrategy any time.
Erin Tucker profile photo

Return on Investment

  • We currently use ADP Resource for payroll and some HR only. We have been approached for the 401k and insurance portion of ADP Resource but we have separate third party administrators for those.
  • The customer service is outstanding. I would not change anything.
  • I understand and agree that the employee's would benefit from viewing and making limited changes to their employee record and this will be approached in the next meeting we have with the president of the company.
Yolanda Gaytan profile photo
  • Duplicate work had to be done in order to make sure data had been saved
  • Third party linking for payroll was inadequate and sometimes didn't transmit accurate information up to and including pay changes, address changes, W4 updates, etc.
  • The process for benefits annual enrollment took 6 months to prepare outside of the normal negotiations that occur with our vendors. After the implementation had been done the reporting we had to create was inaccurate which required us to double check everyone. It was time consuming and very counter productive.
Erin Tucker profile photo

Screenshots

Pricing Details

ADP Resource

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

PeopleStrategy eHCM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details