What users are saying about
29 Ratings
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Top Rated
633 Ratings
29 Ratings
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Score 6.1 out of 101

QuickBooks Online

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Top Rated
633 Ratings
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Score 8 out of 101

Likelihood to Recommend

ADP Resource

ADP is best if you have a really knowledgeable client rep that has been your contact for multiple sessions. Otherwise, you are forced to reiterate the problems to multiple parties. If you have a dedicated staff member who is knowledgeable of your processes, then ADP is a good resource for payroll needs.
No photo available

QuickBooks Online

In the past we have used QuickBooks Online to schedule vendor payment and tracking between various properties. This was helpful to us because it not only ensured that many payments to many vendors across many dates were shipped in time, but the built-in reporting and tax prep features made filing so much easier when it came to be tax time.
No photo available

Feature Rating Comparison

Payroll Management

ADP Resource
QuickBooks Online
7.5
Pay calculation
ADP Resource
QuickBooks Online
8.1
Benefit plan administration
ADP Resource
QuickBooks Online
6.9
Direct deposit files
ADP Resource
QuickBooks Online
8.7
Salary revision and increment management
ADP Resource
QuickBooks Online
6.3
Reimbursement management
ADP Resource
QuickBooks Online
7.4

Customization

ADP Resource
QuickBooks Online
7.6
API for custom integration
ADP Resource
QuickBooks Online
8.0
Plug-ins
ADP Resource
QuickBooks Online
7.2

Security

ADP Resource
QuickBooks Online
8.7
Single sign-on capability
ADP Resource
QuickBooks Online
9.2
Role-based user permissions
ADP Resource
QuickBooks Online
8.2

Reporting & Analytics

ADP Resource
QuickBooks Online
8.4
Dashboards
ADP Resource
QuickBooks Online
8.6
Standard reports
ADP Resource
QuickBooks Online
8.7
Custom reports
ADP Resource
QuickBooks Online
7.9

General Ledger and Configurable Accounting

ADP Resource
QuickBooks Online
8.2
Accounts payable
ADP Resource
QuickBooks Online
8.7
Accounts receivable
ADP Resource
QuickBooks Online
8.2
Cash management
ADP Resource
QuickBooks Online
8.1
Bank reconciliation
ADP Resource
QuickBooks Online
8.2
Expense management
ADP Resource
QuickBooks Online
8.1
Time tracking
ADP Resource
QuickBooks Online
6.4
Fixed asset management
ADP Resource
QuickBooks Online
7.5
Multi-currency support
ADP Resource
QuickBooks Online
8.0
Multi-division support
ADP Resource
QuickBooks Online
8.6
Regulations compliance
ADP Resource
QuickBooks Online
8.4
Electronic tax filing
ADP Resource
QuickBooks Online
8.3
Self-service portal
ADP Resource
QuickBooks Online
8.2
Global Financial Support
ADP Resource
QuickBooks Online
7.6
Primary and Secondary Ledgers
ADP Resource
QuickBooks Online
9.6
Intercompany Accounting
ADP Resource
QuickBooks Online
8.6
Localizations
ADP Resource
QuickBooks Online
7.8
Journals and Reconciliations
ADP Resource
QuickBooks Online
8.5
Enterprise Accounting
ADP Resource
QuickBooks Online
8.4
Configurable Accounting
ADP Resource
QuickBooks Online
8.0
Centralized Rules Framework
ADP Resource
QuickBooks Online
8.5
Standardized Processes
ADP Resource
QuickBooks Online
7.7

Inventory Management

ADP Resource
QuickBooks Online
8.0
Inventory tracking
ADP Resource
QuickBooks Online
6.1
Automatic reordering
ADP Resource
QuickBooks Online
8.5
Location management
ADP Resource
QuickBooks Online
7.6
Manufacturing module
ADP Resource
QuickBooks Online
10.0

Order Management

ADP Resource
QuickBooks Online
7.7
Pricing
ADP Resource
QuickBooks Online
7.0
Order entry
ADP Resource
QuickBooks Online
7.9
Credit card processing
ADP Resource
QuickBooks Online
7.8
Cost of goods sold
ADP Resource
QuickBooks Online
7.9
Order Orchestration
ADP Resource
QuickBooks Online
7.9
End-to-end order visibility
ADP Resource
QuickBooks Online
7.9
Order exception Resolution
ADP Resource
QuickBooks Online
7.4

Accounting Firm BPO Features

ADP Resource
QuickBooks Online
8.0
Branded client dashboards
ADP Resource
QuickBooks Online
8.8
Client data roll-up capabilities
ADP Resource
QuickBooks Online
8.1
Client data consolidation for benchmarking
ADP Resource
QuickBooks Online
6.7
Configurable alerts
ADP Resource
QuickBooks Online
8.1
Billing bypass
ADP Resource
QuickBooks Online
7.9
Client template cloning
ADP Resource
QuickBooks Online
8.2
Single sign-on
ADP Resource
QuickBooks Online
9.0
Configurable client onboarding questions
ADP Resource
QuickBooks Online
6.8
Cross-client workflow management
ADP Resource
QuickBooks Online
8.2
Industry-specific versioning
ADP Resource
QuickBooks Online
8.3
Legacy system data migration
ADP Resource
QuickBooks Online
7.6

Pros

ADP Resource

  • It is very simple to process payroll, even from home if needed. I once processed the payroll from Japan.
  • I love that I can balance the payroll and send it knowing it is 100% correct.
  • I can process payroll as late as 6pm and have it back the next day.
  • I really like my ADP representative. I have had 2 and they are very knowledgeable and pleasant to work with.
  • Speaking of the ADP representative.......No matter who answers the phone, if my rep is not available, they are all knowledgeable and even through they are not my assigned rep, they are all pleasant to work with.
Yolanda Gaytan profile photo

QuickBooks Online

  • Expense reporting. There are several reporting options making this a breeze to produce
  • Scheduling bill pay to various vendors
  • Tax preparation and getting ready to file.
No photo available

Cons

ADP Resource

  • My biggest peeve is....and they are aware of this - a new state is sometimes very difficult to set up. With all the different classifications in states back east, it can take days to get it set up correctly.
Yolanda Gaytan profile photo

QuickBooks Online

  • Collaboration. I would like multiple members of our team to be able to collaborate better. I have difficulty sometimes tracking what was done by whom at a user level.
  • Making user permissions easier to manage. Setting security options between users. The features may be there but it is not as intuitive to set certain access permissions and differentiate between users as I would like.
  • Integration into Outlook calendars would be a nice add-on for payment reminders. These are setup and scheduled for payment automatically through the app, but a reminder on my personal calendar would be a nice add on. It may even be available but I am not aware of it.
No photo available

Likelihood to Renew

ADP Resource

ADP Resource 10.0
Based on 2 answers
I have a lot of experience and trust in this software package - actually any software package from ADP. The training that I have gotten over the years has always been complete and the representatives that I have had over the years are all EXCEPTIONAL! Looking back in the 20 plus years of experience, I can say truthfully there are only 1-3 persons who I would rather not have worked with at ADP. I find their customer service, and phone reps do their best to get the job done. This makes my job easier in the process.
Yolanda Gaytan profile photo

QuickBooks Online

QuickBooks Online 7.8
Based on 19 answers
QBO needs better integration with non-Intuit products and developers need to use Intuit's open API to develop better add-ons. Clients are having a great deal of problems with their data importing from the bank and this takes time away from better revenue producing activities. Although the efficiencies are there, they are outweighted by the shortcomings of the product. When we ran a parallel of QBO versus other cloud accounting products, we had more issues with the QBO product than any other
No photo available

Usability

ADP Resource

ADP Resource 10.0
Based on 1 answer
Really.....I hate to keep repeating my self but I am very confident in any ADP software. They are worldwide and have proven their capabilities throughout the world
Yolanda Gaytan profile photo

QuickBooks Online

QuickBooks Online 8.0
Based on 10 answers
The product performs in the areas of basic bookkeeping and accounting, but to fully use the product for a small business with a few "quirks" additional upgrades will be needed (from QBO Basic to QBO Plus), payroll, and add-ons will be to have all the bells and whistles needed to perform some basic functions offered in other products
No photo available

Reliability and Availability

ADP Resource

No score
No answers yet
No answers on this topic

QuickBooks Online

QuickBooks Online 5.6
Based on 3 answers
While there is an app, which makes it accessible, all the features are not available.
Tya Bolton profile photo

Performance

ADP Resource

No score
No answers yet
No answers on this topic

QuickBooks Online

QuickBooks Online 7.9
Based on 2 answers
There are tab issues. When I tab the field doesn't highlight and I have to backspace or delete what is in the field. Happens on the memo field and sometimes other fields. Very time consuming.
Colleen Walker profile photo

Support

ADP Resource

No score
No answers yet
No answers on this topic

QuickBooks Online

QuickBooks Online 5.0
Based on 4 answers
My calls are answered quickly and my issues resolved usually immediately.
John H. Adair CPA profile photo

Implementation

ADP Resource

No score
No answers yet
No answers on this topic

QuickBooks Online

QuickBooks Online 5.2
Based on 3 answers
I'm frustrated. Wound up with two companies, have to keep switching back and forth. This is unsatisfactory!
Robin M. Robboy, CPA profile photo

Alternatives Considered

ADP Resource

Before my time, Uyemura was using ADP Paynet Plus and switched to another software, who shall go unnamed, but it was a complete bust. The taxes were calculated incorrectly on employees who have a car allowance and of course this a very big area for mistakes. We quickly switched back to ADP Paynet plus.
Yolanda Gaytan profile photo

QuickBooks Online

Quickbooks Online has more features than PayPal that I need for my business. I decided to stick with the online subscription service for now so that I receive support and updates regularly, and also because I don't want to drop a chunk of money to purchase the software version. I may switch to the desktop software version in the future to ultimately save on costs, but for now, I am happy.
Jennifer Walschap profile photo

Return on Investment

ADP Resource

  • Positive - ADP has simplified our payroll batches as the payroll side is quite intuitive.
  • Negatives - Because of a lack of internal coordination, we've often had to have multiple phone calls to resolve issues.
  • Positive - The reporting within the tool has allowed us to be more efficient during our financial audits.
No photo available

QuickBooks Online

  • QuickBooks Online has saved us tons of time each month categorizing expenses and income, allowing us to focus on more important tasks at hand. It was also a huge savior for compiling our next year's budget and projections.
  • It took a long time to set up QuickBooks Online and the desktop version when we did a trial of that product.
  • Product support is not great while setting up QuickBooks, especially when we had a lot of problems with our account.
Dylan DeClerck profile photo

Pricing Details

ADP Resource

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

QuickBooks Online

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Add comparison