What users are saying about
28 Ratings

QuickBooks Pro

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Top Rated
522 Ratings
28 Ratings
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Score 6.2 out of 101

QuickBooks Pro

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Top Rated
522 Ratings
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Score 8.1 out of 101

Add comparison

Likelihood to Recommend

ADP Resource

ADP is best if you have a really knowledgeable client rep that has been your contact for multiple sessions. Otherwise, you are forced to reiterate the problems to multiple parties. If you have a dedicated staff member who is knowledgeable of your processes, then ADP is a good resource for payroll needs.
No photo available

QuickBooks Pro

I have found QuickBooks to be very well suited to small to medium sized businesses that have mostly "normal" payrolls. I have had good success in working with non-profits that use QBP to track donors and to split transactions between program and admin for tax and reporting purposes. Businesses that are very specific in their needs, like construction, or that have very complicated payrolls or vendor payments (eg commissions, percentage calcs, etc.) may benefit from a software that is more specifically designed for their needs.
Meredith Turcotte profile photo

Feature Rating Comparison

Payroll Management

ADP Resource
QuickBooks Pro
7.1
Pay calculation
ADP Resource
QuickBooks Pro
8.3
Benefit plan administration
ADP Resource
QuickBooks Pro
5.7
Direct deposit files
ADP Resource
QuickBooks Pro
7.9
Salary revision and increment management
ADP Resource
QuickBooks Pro
6.4
Reimbursement management
ADP Resource
QuickBooks Pro
7.4

Customization

ADP Resource
QuickBooks Pro
6.9
API for custom integration
ADP Resource
QuickBooks Pro
7.0
Plug-ins
ADP Resource
QuickBooks Pro
6.7

Security

ADP Resource
QuickBooks Pro
8.3
Single sign-on capability
ADP Resource
QuickBooks Pro
8.0
Role-based user permissions
ADP Resource
QuickBooks Pro
8.7

Reporting & Analytics

ADP Resource
QuickBooks Pro
8.2
Dashboards
ADP Resource
QuickBooks Pro
8.0
Standard reports
ADP Resource
QuickBooks Pro
8.7
Custom reports
ADP Resource
QuickBooks Pro
7.9

General Ledger and Configurable Accounting

ADP Resource
QuickBooks Pro
7.7
Accounts payable
ADP Resource
QuickBooks Pro
8.6
Accounts receivable
ADP Resource
QuickBooks Pro
8.4
Cash management
ADP Resource
QuickBooks Pro
8.2
Bank reconciliation
ADP Resource
QuickBooks Pro
8.8
Expense management
ADP Resource
QuickBooks Pro
8.2
Time tracking
ADP Resource
QuickBooks Pro
7.3
Fixed asset management
ADP Resource
QuickBooks Pro
7.6
Multi-currency support
ADP Resource
QuickBooks Pro
7.4
Multi-division support
ADP Resource
QuickBooks Pro
7.7
Regulations compliance
ADP Resource
QuickBooks Pro
7.5
Electronic tax filing
ADP Resource
QuickBooks Pro
8.0
Self-service portal
ADP Resource
QuickBooks Pro
7.9
Global Financial Support
ADP Resource
QuickBooks Pro
6.9
Primary and Secondary Ledgers
ADP Resource
QuickBooks Pro
7.5
Intercompany Accounting
ADP Resource
QuickBooks Pro
7.1
Localizations
ADP Resource
QuickBooks Pro
7.2
Journals and Reconciliations
ADP Resource
QuickBooks Pro
8.4
Enterprise Accounting
ADP Resource
QuickBooks Pro
7.5
Configurable Accounting
ADP Resource
QuickBooks Pro
7.3
Centralized Rules Framework
ADP Resource
QuickBooks Pro
6.7
Standardized Processes
ADP Resource
QuickBooks Pro
8.0

Inventory Management

ADP Resource
QuickBooks Pro
6.1
Inventory tracking
ADP Resource
QuickBooks Pro
6.9
Automatic reordering
ADP Resource
QuickBooks Pro
6.0
Location management
ADP Resource
QuickBooks Pro
5.7
Manufacturing module
ADP Resource
QuickBooks Pro
5.7

Order Management

ADP Resource
QuickBooks Pro
7.3
Pricing
ADP Resource
QuickBooks Pro
7.0
Order entry
ADP Resource
QuickBooks Pro
8.0
Credit card processing
ADP Resource
QuickBooks Pro
7.7
Cost of goods sold
ADP Resource
QuickBooks Pro
8.2
Order Orchestration
ADP Resource
QuickBooks Pro
7.1
End-to-end order visibility
ADP Resource
QuickBooks Pro
7.2
Order exception Resolution
ADP Resource
QuickBooks Pro
6.1

Accounting Firm BPO Features

ADP Resource
QuickBooks Pro
6.5
Branded client dashboards
ADP Resource
QuickBooks Pro
6.4
Client data roll-up capabilities
ADP Resource
QuickBooks Pro
6.4
Client data consolidation for benchmarking
ADP Resource
QuickBooks Pro
5.9
Configurable alerts
ADP Resource
QuickBooks Pro
7.6
Billing bypass
ADP Resource
QuickBooks Pro
6.6
Client template cloning
ADP Resource
QuickBooks Pro
6.4
Single sign-on
ADP Resource
QuickBooks Pro
7.9
Configurable client onboarding questions
ADP Resource
QuickBooks Pro
6.4
Cross-client workflow management
ADP Resource
QuickBooks Pro
5.9
Industry-specific versioning
ADP Resource
QuickBooks Pro
6.4
Legacy system data migration
ADP Resource
QuickBooks Pro
5.9

Pros

  • ADP has an easy to read portal that is easy to navigate. The UI is fairly intuitive and as a user I can find the right information quickly.
  • The ADP portal is flexible in the sense that we can change payroll amounts for special circumstances such as a special bonus or special payout. This allows our payroll team to make the necessary changes right away.
  • The reporting capabilities are quite robust and there are many ways to customize reports that we use for finance, payroll, HR, etc.
No photo available
  • Quickbooks is the standard and it does well to run reports and export them over various time periods and so on.
  • Sharing information with others and working with others is easy because of its ubiquity and people's familiarity with it.
  • Importing information from bank accounts is simple with banks that support file downloads in the supported format.
Carlos Sava profile photo

Cons

  • ADP organization has too many layers and you often have to speak to multiple people to find the right solution.
  • There doesn't appear to be efficient communication between the internal teams at ADP - the left hand doesn't know what the right hand is doing. Thus, you often have to re-explain your issues.
  • During the implementation of the software, it was not very coordinated. Some contacts were more knowledgeable than others and there was not uniform expertise.
No photo available
  • It would be better if Quickbooks integration with bank accounts was seamless
  • Quickbooks does not have features like ratio analysis built into the software
Carlos Sava profile photo

Likelihood to Renew

ADP Resource10.0
Based on 2 answers
I have a lot of experience and trust in this software package - actually any software package from ADP. The training that I have gotten over the years has always been complete and the representatives that I have had over the years are all EXCEPTIONAL! Looking back in the 20 plus years of experience, I can say truthfully there are only 1-3 persons who I would rather not have worked with at ADP. I find their customer service, and phone reps do their best to get the job done. This makes my job easier in the process.
Yolanda Gaytan profile photo
QuickBooks Pro10.0
Based on 17 answers
We use it with all our clients and have several QuickBooks Pro Advisors and will renew and continue to use it with our client base. It is easy to use, helps with collecting annual data and makes compiling of information for filing annual tax returns much easier. It makes our job a lot easier, than using manual records.
No photo available

Usability

ADP Resource10.0
Based on 1 answer
Really.....I hate to keep repeating my self but I am very confident in any ADP software. They are worldwide and have proven their capabilities throughout the world
Yolanda Gaytan profile photo
QuickBooks Pro9.0
Based on 9 answers
It does require some training to get used to, it's not really something you can figure out on your own. Every company is also going to have their own custom features. But, I feel really confident using it now after months of training and scenarios
Ariel Dunay profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
QuickBooks Pro8.3
Based on 2 answers
I haven't experienced a time when QuickBooks Pro was unavailable when I needed it in the entire 20 years of using the software
No photo available

Support

No score
No answers yet
No answers on this topic
QuickBooks Pro8.0
Based on 7 answers
Get transferred a lot between people. Have gotten disconnected and it is impossible to get back to the same support person. Seems like always get the incorrect department for my issues and I have to be transferred. Sometimes the support people are very helpful and polite. They try to help, but are not always able to. Some support personnel are clueless when it comes to some issues.
No photo available

In-Person Training

No score
No answers yet
No answers on this topic
QuickBooks Pro10.0
Based on 1 answer
Best thing I ever did was to attend a two day training seminar on QuickBooks, I learned an immense amount in a short time with hands on training by experts. I strongly recommend such training for anyone using any part of the software. It will pay for itself in the first month.
Chuck Bunn profile photo

Implementation

No score
No answers yet
No answers on this topic
QuickBooks Pro9.0
Based on 6 answers
No not really. I am not an IT person. Once I knew how to use it, it was quick and easy.
No photo available

Alternatives Considered

Before my time, Uyemura was using ADP Paynet Plus and switched to another software, who shall go unnamed, but it was a complete bust. The taxes were calculated incorrectly on employees who have a car allowance and of course this a very big area for mistakes. We quickly switched back to ADP Paynet plus.
Yolanda Gaytan profile photo
We have used Sage and Peachtree as alternatives to QuickBooks Pro and have found for the money and ease of use for any employee QuickBooks is a better option for our firm. Sage and Peachtree require more training to use and some reporting is harder to locate in the program than in QuickBooks Pro. We have clients who use other accounting solutions such as FreshBooks, Quicken and Wave but again the reporting on QuickBooks is quick and easy to use, print, and share
No photo available

Return on Investment

  • We currently use ADP Resource for payroll and some HR only. We have been approached for the 401k and insurance portion of ADP Resource but we have separate third party administrators for those.
  • The customer service is outstanding. I would not change anything.
  • I understand and agree that the employee's would benefit from viewing and making limited changes to their employee record and this will be approached in the next meeting we have with the president of the company.
Yolanda Gaytan profile photo
  • NEGATIVE --- had to replace it with more robust version (QB ACCOUNTANT)
  • POSITIVE -- Getting accounting into a real accounting package will save countless hours and help you sleep better at night
  • POSITIVE -- when you retain the services of a real finance professional, having your books in QuickBooks Pro will give you the best possible reporting and management tools.
David Worrell profile photo

Pricing Details

ADP Resource

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

QuickBooks Pro

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details