What users are saying about
QuickBooks Pro
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Top Rated
522 Ratings
28 Ratings
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Based on 28 reviews and ratings
QuickBooks Pro
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Top Rated
522 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>Score 8.1 out of 101
Based on 522 reviews and ratings
Add comparison
Likelihood to Recommend
ADP Resource
ADP is best if you have a really knowledgeable client rep that has been your contact for multiple sessions. Otherwise, you are forced to reiterate the problems to multiple parties. If you have a dedicated staff member who is knowledgeable of your processes, then ADP is a good resource for payroll needs.

Verified User
Director in Finance and Accounting
Marketing and Advertising Company, 201-500 employeesQuickBooks Pro
I have found QuickBooks to be very well suited to small to medium sized businesses that have mostly "normal" payrolls. I have had good success in working with non-profits that use QBP to track donors and to split transactions between program and admin for tax and reporting purposes. Businesses that are very specific in their needs, like construction, or that have very complicated payrolls or vendor payments (eg commissions, percentage calcs, etc.) may benefit from a software that is more specifically designed for their needs.
Political & Tax Staff
Atchley & Associates, LLPAccounting, 11-50 employees
Feature Rating Comparison
Payroll Management
ADP Resource
—
QuickBooks Pro
7.1
Pay calculation
ADP Resource
—
QuickBooks Pro
8.3
Benefit plan administration
ADP Resource
—
QuickBooks Pro
5.7
Direct deposit files
ADP Resource
—
QuickBooks Pro
7.9
Salary revision and increment management
ADP Resource
—
QuickBooks Pro
6.4
Reimbursement management
ADP Resource
—
QuickBooks Pro
7.4
Customization
ADP Resource
—
QuickBooks Pro
6.9
API for custom integration
ADP Resource
—
QuickBooks Pro
7.0
Plug-ins
ADP Resource
—
QuickBooks Pro
6.7
Security
ADP Resource
—
QuickBooks Pro
8.3
Single sign-on capability
ADP Resource
—
QuickBooks Pro
8.0
Role-based user permissions
ADP Resource
—
QuickBooks Pro
8.7
Reporting & Analytics
ADP Resource
—
QuickBooks Pro
8.2
Dashboards
ADP Resource
—
QuickBooks Pro
8.0
Standard reports
ADP Resource
—
QuickBooks Pro
8.7
Custom reports
ADP Resource
—
QuickBooks Pro
7.9
General Ledger and Configurable Accounting
ADP Resource
—
QuickBooks Pro
7.7
Accounts payable
ADP Resource
—
QuickBooks Pro
8.6
Accounts receivable
ADP Resource
—
QuickBooks Pro
8.4
Cash management
ADP Resource
—
QuickBooks Pro
8.2
Bank reconciliation
ADP Resource
—
QuickBooks Pro
8.8
Expense management
ADP Resource
—
QuickBooks Pro
8.2
Time tracking
ADP Resource
—
QuickBooks Pro
7.3
Fixed asset management
ADP Resource
—
QuickBooks Pro
7.6
Multi-currency support
ADP Resource
—
QuickBooks Pro
7.4
Multi-division support
ADP Resource
—
QuickBooks Pro
7.7
Regulations compliance
ADP Resource
—
QuickBooks Pro
7.5
Electronic tax filing
ADP Resource
—
QuickBooks Pro
8.0
Self-service portal
ADP Resource
—
QuickBooks Pro
7.9
Global Financial Support
ADP Resource
—
QuickBooks Pro
6.9
Primary and Secondary Ledgers
ADP Resource
—
QuickBooks Pro
7.5
Intercompany Accounting
ADP Resource
—
QuickBooks Pro
7.1
Localizations
ADP Resource
—
QuickBooks Pro
7.2
Journals and Reconciliations
ADP Resource
—
QuickBooks Pro
8.4
Enterprise Accounting
ADP Resource
—
QuickBooks Pro
7.5
Configurable Accounting
ADP Resource
—
QuickBooks Pro
7.3
Centralized Rules Framework
ADP Resource
—
QuickBooks Pro
6.7
Standardized Processes
ADP Resource
—
QuickBooks Pro
8.0
Inventory Management
ADP Resource
—
QuickBooks Pro
6.1
Inventory tracking
ADP Resource
—
QuickBooks Pro
6.9
Automatic reordering
ADP Resource
—
QuickBooks Pro
6.0
Location management
ADP Resource
—
QuickBooks Pro
5.7
Manufacturing module
ADP Resource
—
QuickBooks Pro
5.7
Order Management
ADP Resource
—
QuickBooks Pro
7.3
Pricing
ADP Resource
—
QuickBooks Pro
7.0
Order entry
ADP Resource
—
QuickBooks Pro
8.0
Credit card processing
ADP Resource
—
QuickBooks Pro
7.7
Cost of goods sold
ADP Resource
—
QuickBooks Pro
8.2
Order Orchestration
ADP Resource
—
QuickBooks Pro
7.1
End-to-end order visibility
ADP Resource
—
QuickBooks Pro
7.2
Order exception Resolution
ADP Resource
—
QuickBooks Pro
6.1
Accounting Firm BPO Features
ADP Resource
—
QuickBooks Pro
6.5
Branded client dashboards
ADP Resource
—
QuickBooks Pro
6.4
Client data roll-up capabilities
ADP Resource
—
QuickBooks Pro
6.4
Client data consolidation for benchmarking
ADP Resource
—
QuickBooks Pro
5.9
Configurable alerts
ADP Resource
—
QuickBooks Pro
7.6
Billing bypass
ADP Resource
—
QuickBooks Pro
6.6
Client template cloning
ADP Resource
—
QuickBooks Pro
6.4
Single sign-on
ADP Resource
—
QuickBooks Pro
7.9
Configurable client onboarding questions
ADP Resource
—
QuickBooks Pro
6.4
Cross-client workflow management
ADP Resource
—
QuickBooks Pro
5.9
Industry-specific versioning
ADP Resource
—
QuickBooks Pro
6.4
Legacy system data migration
ADP Resource
—
QuickBooks Pro
5.9
Pros
- ADP has an easy to read portal that is easy to navigate. The UI is fairly intuitive and as a user I can find the right information quickly.
- The ADP portal is flexible in the sense that we can change payroll amounts for special circumstances such as a special bonus or special payout. This allows our payroll team to make the necessary changes right away.
- The reporting capabilities are quite robust and there are many ways to customize reports that we use for finance, payroll, HR, etc.

Verified User
Director in Finance and Accounting
Marketing and Advertising Company, 201-500 employees- Quickbooks is the standard and it does well to run reports and export them over various time periods and so on.
- Sharing information with others and working with others is easy because of its ubiquity and people's familiarity with it.
- Importing information from bank accounts is simple with banks that support file downloads in the supported format.
Founder and Portfolio Manager
Clarendon Capital Management LLCInvestment Management, 1-10 employees
Cons
- ADP organization has too many layers and you often have to speak to multiple people to find the right solution.
- There doesn't appear to be efficient communication between the internal teams at ADP - the left hand doesn't know what the right hand is doing. Thus, you often have to re-explain your issues.
- During the implementation of the software, it was not very coordinated. Some contacts were more knowledgeable than others and there was not uniform expertise.

Verified User
Director in Finance and Accounting
Marketing and Advertising Company, 201-500 employees- It would be better if Quickbooks integration with bank accounts was seamless
- Quickbooks does not have features like ratio analysis built into the software
Founder and Portfolio Manager
Clarendon Capital Management LLCInvestment Management, 1-10 employees
Likelihood to Renew
ADP Resource10.0
Based on 2 answers
I have a lot of experience and trust in this software package - actually any software package from ADP. The training that I have gotten over the years has always been complete and the representatives that I have had over the years are all EXCEPTIONAL! Looking back in the 20 plus years of experience, I can say truthfully there are only 1-3 persons who I would rather not have worked with at ADP. I find their customer service, and phone reps do their best to get the job done. This makes my job easier in the process.
Personnel Administrator
UyemuraChemicals, 11-50 employees
QuickBooks Pro10.0
Based on 17 answers
We use it with all our clients and have several QuickBooks Pro Advisors and will renew and continue to use it with our client base. It is easy to use, helps with collecting annual data and makes compiling of information for filing annual tax returns much easier. It makes our job a lot easier, than using manual records.

Verified User
Professional in Finance and Accounting
Accounting Company, 11-50 employeesUsability
ADP Resource10.0
Based on 1 answer
Really.....I hate to keep repeating my self but I am very confident in any ADP software. They are worldwide and have proven their capabilities throughout the world
Personnel Administrator
UyemuraChemicals, 11-50 employees
QuickBooks Pro9.0
Based on 9 answers
It does require some training to get used to, it's not really something you can figure out on your own. Every company is also going to have their own custom features. But, I feel really confident using it now after months of training and scenarios
Associate, Project Operations
Palladium: Make It PossibleManagement Consulting, 1001-5000 employees
Reliability and Availability
No score
No answers yet
No answers on this topic
QuickBooks Pro8.3
Based on 2 answers
I haven't experienced a time when QuickBooks Pro was unavailable when I needed it in the entire 20 years of using the software

Verified User
Professional in Finance and Accounting
Accounting Company, 1-10 employeesSupport
No score
No answers yet
No answers on this topic
QuickBooks Pro8.0
Based on 7 answers
Get transferred a lot between people. Have gotten disconnected and it is impossible to get back to the same support person. Seems like always get the incorrect department for my issues and I have to be transferred. Sometimes the support people are very helpful and polite. They try to help, but are not always able to. Some support personnel are clueless when it comes to some issues.

Verified User
Professional in Finance and Accounting
Accounting Company, 11-50 employeesIn-Person Training
No score
No answers yet
No answers on this topic
QuickBooks Pro10.0
Based on 1 answer
Best thing I ever did was to attend a two day training seminar on QuickBooks, I learned an immense amount in a short time with hands on training by experts. I strongly recommend such training for anyone using any part of the software. It will pay for itself in the first month.
Principal/Owner
Zypath LLCInformation Technology and Services, 1-10 employees
Implementation
No score
No answers yet
No answers on this topic
QuickBooks Pro9.0
Based on 6 answers
No not really. I am not an IT person. Once I knew how to use it, it was quick and easy.

Verified User
Professional in Finance and Accounting
Accounting Company, 11-50 employeesAlternatives Considered
Before my time, Uyemura was using ADP Paynet Plus and switched to another software, who shall go unnamed, but it was a complete bust. The taxes were calculated incorrectly on employees who have a car allowance and of course this a very big area for mistakes. We quickly switched back to ADP Paynet plus.
Personnel Administrator
UyemuraChemicals, 11-50 employees
We have used Sage and Peachtree as alternatives to QuickBooks Pro and have found for the money and ease of use for any employee QuickBooks is a better option for our firm. Sage and Peachtree require more training to use and some reporting is harder to locate in the program than in QuickBooks Pro. We have clients who use other accounting solutions such as FreshBooks, Quicken and Wave but again the reporting on QuickBooks is quick and easy to use, print, and share

Verified User
Professional in Finance and Accounting
Accounting Company, 1-10 employeesReturn on Investment
- We currently use ADP Resource for payroll and some HR only. We have been approached for the 401k and insurance portion of ADP Resource but we have separate third party administrators for those.
- The customer service is outstanding. I would not change anything.
- I understand and agree that the employee's would benefit from viewing and making limited changes to their employee record and this will be approached in the next meeting we have with the president of the company.
Personnel Administrator
UyemuraChemicals, 11-50 employees
- NEGATIVE --- had to replace it with more robust version (QB ACCOUNTANT)
- POSITIVE -- Getting accounting into a real accounting package will save countless hours and help you sleep better at night
- POSITIVE -- when you retain the services of a real finance professional, having your books in QuickBooks Pro will give you the best possible reporting and management tools.
CFO (Chief Financial Officer)
Rock Solid FinanceConsumer Services, 1-10 employees
Pricing Details
ADP Resource
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Additional Pricing Details
—QuickBooks Pro
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No