ADP Resource vs QuickBooks Pro

• ADP has an easy to read portal that is easy to navigate. The UI is fairly intuitive and as a user I can find the right information quickly.
• The ADP portal is flexible in the sense that we can change payroll amounts for special circumstances such as a special bonus or special payout. This allows our payroll team to make the necessary changes right away.
• The reporting capabilities are quite robust and there are many ways to customize reports that we use for finance, payroll, HR, etc.

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• Quickbooks is the standard and it does well to run reports and export them over various time periods and so on.
• Sharing information with others and working with others is easy because of its ubiquity and people's familiarity with it.
• Importing information from bank accounts is simple with banks that support file downloads in the supported format.

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• ADP organization has too many layers and you often have to speak to multiple people to find the right solution.
• There doesn't appear to be efficient communication between the internal teams at ADP - the left hand doesn't know what the right hand is doing. Thus, you often have to re-explain your issues.
• During the implementation of the software, it was not very coordinated. Some contacts were more knowledgeable than others and there was not uniform expertise.

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• It would be better if Quickbooks integration with bank accounts was seamless
• Quickbooks does not have features like ratio analysis built into the software

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• We currently use ADP Resource for payroll and some HR only. We have been approached for the 401k and insurance portion of ADP Resource but we have separate third party administrators for those.
• The customer service is outstanding. I would not change anything.
• I understand and agree that the employee's would benefit from viewing and making limited changes to their employee record and this will be approached in the next meeting we have with the president of the company.

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• NEGATIVE --- had to replace it with more robust version (QB ACCOUNTANT)
• POSITIVE -- Getting accounting into a real accounting package will save countless hours and help you sleep better at night
• POSITIVE -- when you retain the services of a real finance professional, having your books in QuickBooks Pro will give you the best possible reporting and management tools.

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