What users are saying about

ADP Resource

27 Ratings

ADP Resource

27 Ratings
Score 6.5 out of 101

SentricWorkForce

1 Ratings
Score 8 out of 101

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Likelihood to Recommend

ADP Resource

ADP is best if you have a really knowledgeable client rep that has been your contact for multiple sessions. Otherwise, you are forced to reiterate the problems to multiple parties. If you have a dedicated staff member who is knowledgeable of your processes, then ADP is a good resource for payroll needs.
No photo available

SentricWorkForce

I would think Sentric is suited for all companies larger than 100 people. When we had less than 100, it wasn't worth the price. We could track 100 people in Spreadsheets.
Amanda White profile photo

Feature Rating Comparison

Human Resource Management

ADP Resource
SentricWorkForce
7.7
Employee demographic data
ADP Resource
SentricWorkForce
10.0
Employment history
ADP Resource
SentricWorkForce
10.0
Job profiles and administration
ADP Resource
SentricWorkForce
10.0
Workflow for transfers, promotions, pay raises, etc.
ADP Resource
SentricWorkForce
7.0
Organizational charting
ADP Resource
SentricWorkForce
2.0
Organization and location management
ADP Resource
SentricWorkForce
7.0
Compliance data (COBRA, OSHA, etc.)
ADP Resource
SentricWorkForce
8.0

Payroll Management

ADP Resource
SentricWorkForce
7.2
Pay calculation
ADP Resource
SentricWorkForce
8.0
Support for external payroll vendors
ADP Resource
SentricWorkForce
6.0
Benefit plan administration
ADP Resource
SentricWorkForce
10.0
Direct deposit files
ADP Resource
SentricWorkForce
10.0
Salary revision and increment management
ADP Resource
SentricWorkForce
6.0
Reimbursement management
ADP Resource
SentricWorkForce
3.0

Leave and Attendance Management

ADP Resource
SentricWorkForce
7.3
Approval workflow
ADP Resource
SentricWorkForce
8.0
Balance details
ADP Resource
SentricWorkForce
8.0
Annual carry-forward and encashment
ADP Resource
SentricWorkForce
6.0

Employee Self Service

ADP Resource
SentricWorkForce
5.2
View and generate pay and benefit information
ADP Resource
SentricWorkForce
10.0
Update personal information
ADP Resource
SentricWorkForce
10.0
View company policy documentation
ADP Resource
SentricWorkForce
1.0
Employee recognition
ADP Resource
SentricWorkForce
1.0
View job history
ADP Resource
SentricWorkForce
4.0

Asset Management

ADP Resource
SentricWorkForce
5.0
Tracking of all physical assets
ADP Resource
SentricWorkForce
5.0

HR Reporting

ADP Resource
SentricWorkForce
5.3
Report builder
ADP Resource
SentricWorkForce
6.0
Pre-built reports
ADP Resource
SentricWorkForce
7.0
Ability to combine HR data with external data
ADP Resource
SentricWorkForce
3.0

Onboarding

ADP Resource
SentricWorkForce
5.5
New hire portal
ADP Resource
SentricWorkForce
4.0
Manager tracking tools
ADP Resource
SentricWorkForce
7.0

Performance and Goals

ADP Resource
SentricWorkForce
6.0
Corporate goal setting
ADP Resource
SentricWorkForce
7.0
Individual goal setting
ADP Resource
SentricWorkForce
4.0
Line-of sight-visibility
ADP Resource
SentricWorkForce
5.0
Performance tracking
ADP Resource
SentricWorkForce
8.0

Performance Management

ADP Resource
SentricWorkForce
4.6
Performance plans
ADP Resource
SentricWorkForce
3.0
Performance improvement plans
ADP Resource
SentricWorkForce
3.0
Review status tracking
ADP Resource
SentricWorkForce
7.0
Review reminders
ADP Resource
SentricWorkForce
5.0
Multiple review frequency
ADP Resource
SentricWorkForce
5.0

Succession Planning

ADP Resource
SentricWorkForce
4.8
Create succession plans/pools
ADP Resource
SentricWorkForce
4.0
Candidate ranking
ADP Resource
SentricWorkForce
9.0
Candidate search
ADP Resource
SentricWorkForce
3.0
Candidate development
ADP Resource
SentricWorkForce
3.0

Recruiting / ATS

ADP Resource
SentricWorkForce
7.3
Job Requisition Management
ADP Resource
SentricWorkForce
7.0
Applicant Tracking
ADP Resource
SentricWorkForce
7.0
Notifications and Alerts
ADP Resource
SentricWorkForce
8.0

Pros

  • ADP has an easy to read portal that is easy to navigate. The UI is fairly intuitive and as a user I can find the right information quickly.
  • The ADP portal is flexible in the sense that we can change payroll amounts for special circumstances such as a special bonus or special payout. This allows our payroll team to make the necessary changes right away.
  • The reporting capabilities are quite robust and there are many ways to customize reports that we use for finance, payroll, HR, etc.
No photo available
  • Open Enrollment lets employees view and select the benefit they want for the following plan year. Sentric is easy to use and lets us in HR link their selection to their payroll records.
  • Sentric allows HR and the employee to view their paychecks. They can look at one, or many at a time.
  • When someone applies for a job via Sentric, their candidate records carry through to their employee record after we hire the person.
Amanda White profile photo

Cons

  • ADP organization has too many layers and you often have to speak to multiple people to find the right solution.
  • There doesn't appear to be efficient communication between the internal teams at ADP - the left hand doesn't know what the right hand is doing. Thus, you often have to re-explain your issues.
  • During the implementation of the software, it was not very coordinated. Some contacts were more knowledgeable than others and there was not uniform expertise.
No photo available
  • The Ad Hoc reporting capabilities are hard to navigate and get exactly what I need in my report.
  • This is hard to explain... When looking at applicants via their recruiter section, the site doesn't keep up with the applicant I'm trying to view. The bottom section lets me pick the applicant, while the top part displays that person's info. When I select a different applicant in the bottom, the top doesn't always change from the last candidate.
  • The row security is limited. So when a manager is given special access, it's typically either all or nothing.
Amanda White profile photo

Likelihood to Renew

ADP Resource10.0
Based on 2 answers
I have a lot of experience and trust in this software package - actually any software package from ADP. The training that I have gotten over the years has always been complete and the representatives that I have had over the years are all EXCEPTIONAL! Looking back in the 20 plus years of experience, I can say truthfully there are only 1-3 persons who I would rather not have worked with at ADP. I find their customer service, and phone reps do their best to get the job done. This makes my job easier in the process.
Yolanda Gaytan profile photo
No score
No answers yet
No answers on this topic

Usability

ADP Resource10.0
Based on 1 answer
Really.....I hate to keep repeating my self but I am very confident in any ADP software. They are worldwide and have proven their capabilities throughout the world
Yolanda Gaytan profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Before my time, Uyemura was using ADP Paynet Plus and switched to another software, who shall go unnamed, but it was a complete bust. The taxes were calculated incorrectly on employees who have a car allowance and of course this a very big area for mistakes. We quickly switched back to ADP Paynet plus.
Yolanda Gaytan profile photo
I haven't explored the other systems in great detail. IFS didn't appear as "user-friendly". Taleo seemed to not have the capabilities Sentric did.
Amanda White profile photo

Return on Investment

  • We currently use ADP Resource for payroll and some HR only. We have been approached for the 401k and insurance portion of ADP Resource but we have separate third party administrators for those.
  • The customer service is outstanding. I would not change anything.
  • I understand and agree that the employee's would benefit from viewing and making limited changes to their employee record and this will be approached in the next meeting we have with the president of the company.
Yolanda Gaytan profile photo
  • The site has kept us compliant and has allowed us to easily keep track of everyone in our growing company.
  • The site has made our benefits enrollment much easier than the old fashion paper and pencil.
Amanda White profile photo

Pricing Details

ADP Resource

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

SentricWorkForce

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details