What users are saying about

ADP Resource

27 Ratings

Vista

27 Ratings

ADP Resource

27 Ratings
Score 6.5 out of 101

Vista

27 Ratings
Score 7.1 out of 101

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Likelihood to Recommend

ADP Resource

ADP is best if you have a really knowledgeable client rep that has been your contact for multiple sessions. Otherwise, you are forced to reiterate the problems to multiple parties. If you have a dedicated staff member who is knowledgeable of your processes, then ADP is a good resource for payroll needs.
No photo available

Vista

As Vista HRMS is fully customizable to suit your needs, a company should determine if they have a current employee who can do the work themselves otherwise they will need to consider the additional cost of asking PDS to do the customizations for them. There are additional modules that we aren't currently making use of, but each company should learn about the functionality of each of them as some may be more beneficial than others. When gathering your questions, ask all potential users of the system what they would want to see in an HRMS. We did so before selecting Vista HRMS and we got pages and pages of questions and comments and made sure that each item was addressed beforehand and was something that we would be able to incorporate into the system.You have the option of taking the system in house or being a hosted client. Make sure you figure out what resources your IT department has available. If you have a dedicated administrator who will do all the upgrades and enhancements great, otherwise you may need PDS to help out and having PDS host may be a better option
Amitai Levin profile photo

Feature Rating Comparison

Human Resource Management

ADP Resource
Vista
7.1
Employee demographic data
ADP Resource
Vista
8.4
Employment history
ADP Resource
Vista
6.8
Job profiles and administration
ADP Resource
Vista
7.5
Workflow for transfers, promotions, pay raises, etc.
ADP Resource
Vista
7.2
Organizational charting
ADP Resource
Vista
5.1
Organization and location management
ADP Resource
Vista
7.7
Compliance data (COBRA, OSHA, etc.)
ADP Resource
Vista
6.7

Payroll Management

ADP Resource
Vista
8.1
Pay calculation
ADP Resource
Vista
8.8
Support for external payroll vendors
ADP Resource
Vista
7.9
Benefit plan administration
ADP Resource
Vista
7.8
Direct deposit files
ADP Resource
Vista
8.0
Salary revision and increment management
ADP Resource
Vista
7.9
Reimbursement management
ADP Resource
Vista
8.2

Leave and Attendance Management

ADP Resource
Vista
7.3
Approval workflow
ADP Resource
Vista
7.2
Balance details
ADP Resource
Vista
7.4
Annual carry-forward and encashment
ADP Resource
Vista
7.3

Employee Self Service

ADP Resource
Vista
7.4
View and generate pay and benefit information
ADP Resource
Vista
8.2
Update personal information
ADP Resource
Vista
7.9
View company policy documentation
ADP Resource
Vista
7.3
Employee recognition
ADP Resource
Vista
6.7
View job history
ADP Resource
Vista
6.9

Asset Management

ADP Resource
Vista
7.1
Tracking of all physical assets
ADP Resource
Vista
7.1

HR Reporting

ADP Resource
Vista
7.7
Report builder
ADP Resource
Vista
7.8
Pre-built reports
ADP Resource
Vista
6.9
Ability to combine HR data with external data
ADP Resource
Vista
8.4

Onboarding

ADP Resource
Vista
7.3
New hire portal
ADP Resource
Vista
7.3

Performance and Goals

ADP Resource
Vista
6.1
Corporate goal setting
ADP Resource
Vista
5.9
Individual goal setting
ADP Resource
Vista
5.9
Performance tracking
ADP Resource
Vista
6.6

Performance Management

ADP Resource
Vista
7.4
Performance plans
ADP Resource
Vista
7.7
Performance improvement plans
ADP Resource
Vista
7.3
Review status tracking
ADP Resource
Vista
7.5
Review reminders
ADP Resource
Vista
7.1
Multiple review frequency
ADP Resource
Vista
7.3

Succession Planning

ADP Resource
Vista
3.6
Create succession plans/pools
ADP Resource
Vista
3.6
Candidate ranking
ADP Resource
Vista
3.6
Candidate search
ADP Resource
Vista
3.6
Candidate development
ADP Resource
Vista
3.6

Recruiting / ATS

ADP Resource
Vista
3.6
Job Requisition Management
ADP Resource
Vista
4.5
Company Website Posting
ADP Resource
Vista
4.5
Duplicate Candidate Prevention
ADP Resource
Vista
2.4
Applicant Tracking
ADP Resource
Vista
3.9
Notifications and Alerts
ADP Resource
Vista
2.6

Pros

  • ADP has an easy to read portal that is easy to navigate. The UI is fairly intuitive and as a user I can find the right information quickly.
  • The ADP portal is flexible in the sense that we can change payroll amounts for special circumstances such as a special bonus or special payout. This allows our payroll team to make the necessary changes right away.
  • The reporting capabilities are quite robust and there are many ways to customize reports that we use for finance, payroll, HR, etc.
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  • Vista HRMS is extremely configurable. It's completely adaptable to your specific business needs.
  • Security is very robust and you have the ability to easily create and adjust access amongst security groups
  • I feel like the payroll process is pretty simple and the system will generate multiple reports for each step so you are able to verify information along the way. You can rerun steps and processes as many times necessary until all your data is accurate and ties out to your business standards. This is always a welcome feature before you hit that magical 'pay' button!
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Cons

  • ADP organization has too many layers and you often have to speak to multiple people to find the right solution.
  • There doesn't appear to be efficient communication between the internal teams at ADP - the left hand doesn't know what the right hand is doing. Thus, you often have to re-explain your issues.
  • During the implementation of the software, it was not very coordinated. Some contacts were more knowledgeable than others and there was not uniform expertise.
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  • Time entry is very manual, you have to be very specific in your time entry by inserting the colon and also the AM/PM. Military time entry will work if you're settings are set to accept military time entry. A time punch button would be a great addition to this module, or a quick drop down option of base hour or half hour entries.
  • Currently, the system allows employees to enter more leave accrual time then they have available. This error does generate on reports when payroll is run, however as a business rule we do follow up with each individual who has gone over and see if they would like those hours moved over to other available accruals or let them know that it will be unpaid if no other accrual balances exist. I believe you can configure a 'User Exit' to notify employees as soon as they enter the time in that those hours are not available, however it is not part of the base system. This would be a helpful addition and would save quite a bit of time on the follow up during payroll processing.
  • I was not here during implementation of this product, so I am not sure of the training that our administrators received at the time. However I have not had much luck in finding best practices for the system or training manuals. My knowledge has come through trial and error and calling our hosted support team to help walk me through issues. More FAQ material or even module training materials would be great for newly hired employees who need to have access to Vista HRMS in more than a basic time entry capacity.
No photo available

Likelihood to Renew

ADP Resource10.0
Based on 2 answers
I have a lot of experience and trust in this software package - actually any software package from ADP. The training that I have gotten over the years has always been complete and the representatives that I have had over the years are all EXCEPTIONAL! Looking back in the 20 plus years of experience, I can say truthfully there are only 1-3 persons who I would rather not have worked with at ADP. I find their customer service, and phone reps do their best to get the job done. This makes my job easier in the process.
Yolanda Gaytan profile photo
Vista8.2
Based on 6 answers
I feel so invested in Vista HRMS that I don't really want to try other options. I know we as an organization are not using this product to it's full potential and that is just due to us lacking the resources to be able to invest the time into breaking it apart and making it work to the best ability for us. The system works great as is, but there are a lot of implementations we can put into place to help us out even more. For example, we would love to start using Workflow to create more efficiencies. I personally have a very good relationship with our hosted vendor who supports Vista HRMS and can help me with any issues and concerns, this is a big part of the reason that I would renew with this product and continue to be an advocate for Vista HRMS.
No photo available

Usability

ADP Resource10.0
Based on 1 answer
Really.....I hate to keep repeating my self but I am very confident in any ADP software. They are worldwide and have proven their capabilities throughout the world
Yolanda Gaytan profile photo
Vista8.2
Based on 2 answers
  • Employee self-service is easy to set up and use
  • Payroll and benefits integration works well
  • Screens are easy to navigate
Marcia Fenton profile photo

Support

No score
No answers yet
No answers on this topic
Vista8.6
Based on 2 answers
PDS has excellent customer service and support. We get answers to the
majority of our questions and problems quickly, within the day that we
call. More complex issues that may require PDS’ technical support are
usually addressed within a few days
Marcia Fenton profile photo

Online Training

No score
No answers yet
No answers on this topic
Vista10.0
Based on 1 answer
The resources and online tools that PDS provide are extremely thorough and helpful in our training and learning.
Amitai Levin profile photo

Implementation

No score
No answers yet
No answers on this topic
Vista7.3
Based on 1 answer
Ask lots of questions, ensure you fully understand the functionality (particularly history records) and train, train, train the users for correct and complete utilization of the system.
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Alternatives Considered

Before my time, Uyemura was using ADP Paynet Plus and switched to another software, who shall go unnamed, but it was a complete bust. The taxes were calculated incorrectly on employees who have a car allowance and of course this a very big area for mistakes. We quickly switched back to ADP Paynet plus.
Yolanda Gaytan profile photo
I wasn't part of the implementation team for selection of Vista HRMS, but the feedback that I received was that this was the most robust, configurable product on the market for the price range we were looking to spend. No software is perfect, but Vista HRMS does suit our needs and there is always room to enhance the product when you have time, skills and some money for customs to be put in place if you are unable to do them yourself. I have had the opportunity to work with many other Payroll and HR software programs and none of them were as inclusive as Vista HRMS. We always had issues with syncs and integrations between the programs and at times we even had dedicated employees who did the exact same data entry in multiple different systems. This of course is inefficient as well as leaves quite a bit of room for human error.
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Return on Investment

  • We currently use ADP Resource for payroll and some HR only. We have been approached for the 401k and insurance portion of ADP Resource but we have separate third party administrators for those.
  • The customer service is outstanding. I would not change anything.
  • I understand and agree that the employee's would benefit from viewing and making limited changes to their employee record and this will be approached in the next meeting we have with the president of the company.
Yolanda Gaytan profile photo
  • It has greatly increased our payroll processing time. We can do it all in house and prior to Vista HRMS our timekeeping was done on excel spreadsheets! No one is trying to manually calculate overtime for each employee anymore.
  • Reporting data from Vista HRMS is easily done with Crystal Reports, this has helped us improve on multiple efficiencies including posting to our general ledger, tying out our 401K files and state employment surveys. If the data requested has anything to do with fields that are used in Vista HRMS, I can definitely create a report on it!
No photo available

Pricing Details

ADP Resource

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Vista

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details
License pricing is based on the number of full and part-time active employees within bands (e.g. 751-1,000). SaaS pricing is based on PEPM.