What users are saying about

ADP RUN

Top Rated
169 Ratings

ADP SmartCompliance

Top Rated
79 Ratings

ADP RUN

Top Rated
169 Ratings
Score 6.8 out of 101

ADP SmartCompliance

Top Rated
79 Ratings
Score 7.1 out of 101

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Likelihood to Recommend

ADP RUN

We have only run small payrolls (2-5) employees, but we do run multiple company codes. It was very easy to get started and has been even easier to maintain. Before RUN, my tiny payroll was a beast - calculating checks, taxes, making tax deposits, preparing W2s, etc., all of which was very time-consuming and I dreaded doing payroll all together, not to mention the tax implications if I messed something up. Now with RUN, a few simple clicks and both my companies payrolls are run, money is withdrawn from our account in a timely manner and direct deposits are always made on time or early. We absolutely love the system.
Laura Virtue profile photo

ADP SmartCompliance

ADP SmartCompliance is well suited when it comes to providing a Tax Summary. The ADP 'SmartCompliance portal is user-friendly and lets you know if you need to work and tasks or are in great shape. It also has a good notice of notifications and lets you know when something needs to be resolved.
Hilda Marquez profile photo

Feature Rating Comparison

Payroll Management

ADP RUN
8.4
ADP SmartCompliance
9.0
Pay calculation
ADP RUN
9.1
ADP SmartCompliance
9.1
Support for external payroll vendors
ADP RUN
6.8
ADP SmartCompliance
Benefit plan administration
ADP RUN
7.9
ADP SmartCompliance
9.1
Direct deposit files
ADP RUN
9.1
ADP SmartCompliance
9.1
Salary revision and increment management
ADP RUN
8.9
ADP SmartCompliance
9.1
Reimbursement management
ADP RUN
8.9
ADP SmartCompliance
8.6

Pros

  • Payroll Checks & Reports
  • Calculate taxes & related expenses
  • Remind you of incomplete tasks every time you are in the home page
Eric Torres profile photo
  • Provides a Tax Summary
  • Timely filing and paying of taxes
  • Research of agency notices
Hilda Marquez profile photo

Cons

  • None - it's be best $300 a month spent
Kristen Skoglund profile photo
  • Some of the SmartCompliance modules (i.e. Aline) are fairly new, thus can be a little buggy in the initial usage. Items like historical data from the prior PAT system are slow to move over, meaning multiple log ins are still needed to access history
  • Customer Service support is great, but sometimes it can be difficult to get Technical Support involved to assist with things like troubleshooting data integration issues or site specifications to build/improve data flow.
Melissa Carter profile photo

Likelihood to Renew

ADP RUN9.1
Based on 2 answers
ADP is a great service that saves us time and money in supporting our payroll operations.
Vernon Fuller profile photo
No score
No answers yet
No answers on this topic

Usability

ADP RUN9.1
Based on 1 answer
No answer on this topic is available.
ADP SmartCompliance6.4
Based on 1 answer
Its easy to use just need additional changes to make some functions easier to find on the interface
Ramona Fenner profile photo

Support

ADP RUN8.6
Based on 2 answers
Very happy with support and ADP team.
Caroline Cohen profile photo
ADP SmartCompliance4.5
Based on 1 answer
The account managers have too many clients to give great customer service all the time. I had to complain to get better customer service
Ramona Fenner profile photo

Alternatives Considered

Company recommended by a friend who is also a Business owner.
Caroline Cohen profile photo
More functionality and very easy display
Ramona Fenner profile photo

Return on Investment

  • Too soon to tell.
Caroline Cohen profile photo
  • ADP has only provided positive impact as it's the system we use to ensure our reports are available timely and accurately.
Evelyn E. Bozeman profile photo

Pricing Details

ADP RUN

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

ADP SmartCompliance

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Pricing varies based upon modules deployed and features enabled.