What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
180 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
98 Ratings

ADP RUN

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
180 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.8 out of 101

ADP SmartCompliance

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
98 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.3 out of 101

Likelihood to Recommend

ADP RUN

For a small company like mine (10-20 employees), having the HR capabilities included has been wonderful, and I imagine it would be for any company this size where they may not have a specific HR person. Since I don't have a background in HR/payroll, ADP has made it very user-friendly and I never feel lost or confused. I would imagine that a large company may not take advantage of everything RUN has to offer, since they might have an entire HR department and bookkeeping department.
Monica Morando profile photo

ADP SmartCompliance

ADP SmartCompliance is well suited when it comes to providing a Tax Summary. The ADP 'SmartCompliance portal is user-friendly and lets you know if you need to work and tasks or are in great shape. It also has a good notice of notifications and lets you know when something needs to be resolved.
Hilda Marquez profile photo

Feature Rating Comparison

Payroll Management

ADP RUN
8.5
ADP SmartCompliance
8.7
Pay calculation
ADP RUN
8.8
ADP SmartCompliance
8.9
Support for external payroll vendors
ADP RUN
7.4
ADP SmartCompliance
8.5
Benefit plan administration
ADP RUN
8.1
ADP SmartCompliance
8.5
Direct deposit files
ADP RUN
9.2
ADP SmartCompliance
8.9
Salary revision and increment management
ADP RUN
8.9
ADP SmartCompliance
8.8
Reimbursement management
ADP RUN
8.6
ADP SmartCompliance
8.8

Pros

ADP RUN

  • fantastic report
  • excellent customer serivce
  • great interface on the website
  • tech support when website is update is friendly and helpful
Kim Pandina profile photo

ADP SmartCompliance

  • Provides a Tax Summary
  • Timely filing and paying of taxes
  • Research of agency notices
Hilda Marquez profile photo

Cons

ADP RUN

  • do not see any downside to this platform for our use
Kim Pandina profile photo

ADP SmartCompliance

  • Depending on the time, it's hard to reach a representative when I call in for assistance.
  • I've received several different answers for the same notice when I call in.
  • It doesn't work well on all browsers.
No photo available

Likelihood to Renew

ADP RUN

ADP RUN 9.1
Based on 2 answers
ADP is a great service that saves us time and money in supporting our payroll operations.
Vernon Fuller profile photo

ADP SmartCompliance

ADP SmartCompliance 9.1
Based on 2 answers
I use ADP more often than anyone in our company, and it has saved a great deal of time, money, and effort in payroll tax.
Mitch Norby profile photo

Usability

ADP RUN

ADP RUN 9.1
Based on 1 answer
No answer on this topic is available.

ADP SmartCompliance

ADP SmartCompliance 8.0
Based on 3 answers
Its easy to use just need additional changes to make some functions easier to find on the interface
Ramona Fenner profile photo

Support

ADP RUN

ADP RUN 8.6
Based on 2 answers
Very happy with support and ADP team.
Caroline Cohen profile photo

ADP SmartCompliance

ADP SmartCompliance 7.4
Based on 3 answers
The account managers have too many clients to give great customer service all the time. I had to complain to get better customer service
Ramona Fenner profile photo

Implementation

ADP RUN

No score
No answers yet
No answers on this topic

ADP SmartCompliance

ADP SmartCompliance 6.4
Based on 2 answers
almost everything went smoothly, but I needed to check everything, and make some corrections later
Mitch Norby profile photo

Alternatives Considered

ADP RUN

Personally, at other positions, I have used several other products. ADP is superior! Fantastic interface& super easy to use. Having had to train other on several platforms, this one was a very simple to show and effortless to teach to the others I was training. It is always the first company I recommend for payroll because they are local, great to work with and they offer such a versatile range of processing options.
Kim Pandina profile photo

ADP SmartCompliance

ADP is a leader in the industry for a reason
Michelle Gagnon profile photo

Return on Investment

ADP RUN

  • My time is super valuable and taking payroll time down to 5 minutes every other week has been amazing!
Slade Dinn profile photo

ADP SmartCompliance

  • ADP makes our tax filing and reconciliation process very easy. It takes a minimal amount of time to reconcile and file payroll taxes.
Paul Barnes, CPP profile photo

Pricing Details

ADP RUN

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

ADP SmartCompliance

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Pricing varies based upon modules deployed and features enabled.

Add comparison