What users are saying about
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Top Rated
180 Ratings
43 Ratings

ADP RUN

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Top Rated
180 Ratings
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Score 7.8 out of 101
43 Ratings
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Score 7.8 out of 101

Likelihood to Recommend

ADP RUN

RUN by ADP is appropriate for a small business to administer their own payroll with a minimum of time and effort.
Doug Fish profile photo

APS

They are more suited to growing, nimble companies. They are soon adding employee approval to time cards and checkin by facial recognition. Additions and changes to improve functionality might not work for a very large company like GE.
Ronald D. Tompkins profile photo

Feature Rating Comparison

Payroll Management

ADP RUN
8.5
APS
7.3
Pay calculation
ADP RUN
8.8
APS
7.0
Support for external payroll vendors
ADP RUN
7.4
APS
5.7
Benefit plan administration
ADP RUN
8.1
APS
7.0
Direct deposit files
ADP RUN
9.2
APS
8.0
Salary revision and increment management
ADP RUN
8.9
APS
7.0
Reimbursement management
ADP RUN
8.6
APS
9.0

Human Resource Management

ADP RUN
APS
7.0
Employee demographic data
ADP RUN
APS
9.4
Employment history
ADP RUN
APS
7.0
Job profiles and administration
ADP RUN
APS
8.3
Workflow for transfers, promotions, pay raises, etc.
ADP RUN
APS
4.1
Organizational charting
ADP RUN
APS
7.9
Organization and location management
ADP RUN
APS
6.0
Compliance data (COBRA, OSHA, etc.)
ADP RUN
APS
6.0

Leave and Attendance Management

ADP RUN
APS
6.7
Approval workflow
ADP RUN
APS
8.0
Balance details
ADP RUN
APS
6.0
Annual carry-forward and encashment
ADP RUN
APS
6.0

Employee Self Service

ADP RUN
APS
7.2
View and generate pay and benefit information
ADP RUN
APS
8.0
Update personal information
ADP RUN
APS
9.0
View company policy documentation
ADP RUN
APS
7.0
Employee recognition
ADP RUN
APS
7.0
View job history
ADP RUN
APS
5.1

Asset Management

ADP RUN
APS
7.0
Tracking of all physical assets
ADP RUN
APS
7.0

HR Reporting

ADP RUN
APS
7.2
Report builder
ADP RUN
APS
7.0
Pre-built reports
ADP RUN
APS
7.0
Ability to combine HR data with external data
ADP RUN
APS
7.4

Onboarding

ADP RUN
APS
7.5
New hire portal
ADP RUN
APS
8.0
Manager tracking tools
ADP RUN
APS
7.0

Performance and Goals

ADP RUN
APS
7.8
Corporate goal setting
ADP RUN
APS
8.1
Individual goal setting
ADP RUN
APS
8.2
Line-of sight-visibility
ADP RUN
APS
8.2
Performance tracking
ADP RUN
APS
6.9

Performance Management

ADP RUN
APS
8.0
Performance plans
ADP RUN
APS
7.9
Performance improvement plans
ADP RUN
APS
7.0
Review status tracking
ADP RUN
APS
8.4
Review reminders
ADP RUN
APS
8.3
Multiple review frequency
ADP RUN
APS
8.5

Succession Planning

ADP RUN
APS
5.0
Create succession plans/pools
ADP RUN
APS
5.0
Candidate ranking
ADP RUN
APS
5.0

Recruiting / ATS

ADP RUN
APS
8.8
Job Requisition Management
ADP RUN
APS
9.2
Company Website Posting
ADP RUN
APS
9.2
Publish to Social Media
ADP RUN
APS
9.2
Job Search Site Posting
ADP RUN
APS
8.8
Duplicate Candidate Prevention
ADP RUN
APS
7.6
Applicant Tracking
ADP RUN
APS
8.4
Notifications and Alerts
ADP RUN
APS
9.2

Pros

ADP RUN

  • The key strength of ADP's Run is the simplicity of their web portal. Site navigation is easy thanks to large Icons and clearly described links. Every feature seems to be accessible within 2 to 3 clicks.
  • ADP's support is very helpful. I have called in a few times and the wait is never long to reach a support rep. The support has been able to address any issues I've had in a timely manner and will stay on the line to walk through steps until I am comfortable with them.
  • The sales reps are great. They did a great job of walking through the features and comparing them to my current provider. They came onsite to help with the transition to ADP, and even came to walk us through the first couple payrolls to make sure all the steps were understood.
Robert Simeral profile photo

APS

  • CUSTOMER SERVICE. They are so helpful and you get a really quick response. You don't ever sit on hold for hours on end and you get the RIGHT answer or resolution to your problem. We previously had ADP which was a nightmare so APS Online customer service has made our bi-weekly payroll runs a breeze.
  • Customizable - we were able to make any adjustments as needed to our different departments, types of rates, types of vacation accruals etc. With the great customer service we can explain exactly what needs to change and they take care of it right away.
  • Transition from your old provider - APS Online worked with us and pulled in all of our old information. It made our workload a lot easier. They even helped pull reports for us to use from our old system which has helped us complete various workers comp audits.
  • Reporting - through APS Online you can create SO many custom reports. Its easy to use and very intuitive.
Lindsey Rosin profile photo

Cons

ADP RUN

  • None - it's be best $300 a month spent
Kristen Skoglund profile photo

APS

  • State by state rules - In a few states that we work in they have very strict rules on overtime, sick leave, etc and APS didn't have the time and attendance pre-configured correctly for these. Their development team has really worked with us to handle it but it just took a bit longer. Overall though they have been very upfront about it and have been able to make the necessary changes.
  • No scheduling - I think this is something in development right now but I know that other larger companies do have this capability. It would be great to have but it truly hasn't "hurt" our ability to do payroll.
Lindsey Rosin profile photo

Likelihood to Renew

ADP RUN

ADP RUN 9.1
Based on 2 answers
ADP is a great service that saves us time and money in supporting our payroll operations.
Vernon Fuller profile photo

APS

APS 9.7
Based on 6 answers
I have been using the system for over a year now and feel more comfortable with the functionality of it. I have just recently implemented the benefit administration portion.
Chanell Clayton profile photo

Usability

ADP RUN

ADP RUN 9.1
Based on 1 answer
No answer on this topic is available.

APS

APS 9.5
Based on 4 answers
Very well streamlined, easy to understand, very intuitive
No photo available

Reliability and Availability

ADP RUN

No score
No answers yet
No answers on this topic

APS

APS 9.0
Based on 1 answer
I haven't had any outages
No photo available

Performance

ADP RUN

No score
No answers yet
No answers on this topic

APS

APS 9.0
Based on 1 answer
No photo available

Support

ADP RUN

ADP RUN 8.6
Based on 2 answers
Very happy with support and ADP team.
Caroline Cohen profile photo

APS

APS 9.9
Based on 3 answers
There is one primary account representative that we contact on a regular basis. If she is unavailable, there are others on her team. It does seem that our implementation was more complex than others that have been installed, so fixes are not as easily remedied.
No photo available

In-Person Training

ADP RUN

No score
No answers yet
No answers on this topic

APS

APS 9.0
Based on 1 answer
Even if it wasn't in-person on location, we felt like we had our trainer in the room with us.
No photo available

Online Training

ADP RUN

No score
No answers yet
No answers on this topic

APS

APS 9.0
Based on 1 answer
We had great webinars.
No photo available

Implementation

ADP RUN

No score
No answers yet
No answers on this topic

APS

APS 8.7
Based on 4 answers
It would have been helpful to understand the phases of the implementation up front so I could have prepared differently for enrollments, billing, and transfer of information to payroll. At the end of the day, I'm happy with the selection and the system and anticipate I will like it better as we go along. We have done a number of other system implementations in the past few years, and this has been pretty painless, however, I've had a few surprises.
No photo available

Alternatives Considered

ADP RUN

Company recommended by a friend who is also a Business owner.
Caroline Cohen profile photo

APS

All the other payroll systems were very complicated and had a lot of capabilities that were nto needed for an organization of our size. This made it difficult to use and confusing. APS covers all our needs and does so with ease of use and great support
John Bellini III profile photo

Scalability

ADP RUN

No score
No answers yet
No answers on this topic

APS

APS 9.0
Based on 1 answer
I've never had a problem with the system nor in finding the right information.
No photo available

Return on Investment

ADP RUN

  • RUN ADP has allowed me and my staff the flexibility of offering payroll services without being tied to the office 5 days a week. We prepare mostly tax returns for our business, and outside of "Tax Season" we have Mon - Thurs hours. This allows one person to handle any payroll issues that might arise remotely.
David J. Reali, CPA profile photo

APS

  • APs has cut our costs by 75% for payroll processing
John Bellini III profile photo

Pricing Details

ADP RUN

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

APS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Our Payroll solution is offered as a standalone service, but additional solutions must be used in conjunction with our Payroll solution. This ensures the best possible user experience for our customers.

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