What users are saying about

ADP RUN<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
170 Ratings

ADP RUN<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
170 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.3 out of 101

OneSource Virtual

1 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 10 out of 101

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Likelihood to Recommend

ADP RUN

ADP RUN seems to be very well suited towards smaller businesses. The site is simple to use and has plenty of features for handling payroll and basic HR functions. I think the system would be a bit cumbersome to use with a larger number of employees (25+), unless you opted to use their time and attendance program.
Robert Simeral profile photo

OneSource Virtual

OneSource Virtual AP Automation took us a step beyond OCR by providing an in-application solution that automates our procure to pay process from intake to settlement.
Kaylan McDuff profile photo

Feature Rating Comparison

Payroll Management

ADP RUN
8.6
OneSource Virtual
10.0
Pay calculation
ADP RUN
9.3
OneSource Virtual
10.0
Support for external payroll vendors
ADP RUN
6.8
OneSource Virtual
10.0
Benefit plan administration
ADP RUN
7.9
OneSource Virtual
10.0
Direct deposit files
ADP RUN
9.3
OneSource Virtual
10.0
Salary revision and increment management
ADP RUN
9.1
OneSource Virtual
10.0
Reimbursement management
ADP RUN
9.1
OneSource Virtual

HR Reporting

ADP RUN
OneSource Virtual
10.0
Report builder
ADP RUN
OneSource Virtual
10.0

Pros

  • Everything is clear and concise. It makes using the program very user-friendly.
  • For running payroll, each employee can be set up in a way to make running the next payroll smooth. Details can be set, including workers comp codes and pay rate, so that each employee is already customized. It helps running payroll be more efficient.
  • Help is always available. When state taxes or local taxes are changed, I can send them a copy of the notice and they will take care of it quickly.
Monica Morando profile photo
  • They are service-oriented!
  • Innovative.
  • Reliable.
Kaylan McDuff profile photo

Cons

  • A few months ago we encountered a glitch where an employee's rate of pay changed. Customer service suggested it was "user error" on my part, but when I reviewed the error, I was not able to actually change the rate of pay on the screen in question. At any rate, ADP took the time to walk me through the process and helped me solve the problem quickly.
  • ADP often contacts me to try and sell additional services. I find this to be a tad annoying.
Doug Fish profile photo
  • Change management.
Kaylan McDuff profile photo

Likelihood to Renew

ADP RUN9.1
Based on 2 answers
ADP is a great service that saves us time and money in supporting our payroll operations.
Vernon Fuller profile photo
No score
No answers yet
No answers on this topic

Support

ADP RUN8.6
Based on 2 answers
Very happy with support and ADP team.
Caroline Cohen profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Company recommended by a friend who is also a Business owner.
Caroline Cohen profile photo
We did not use OneSource Virtual to help us implement Workday. We used a competitor that did a fine job, but we quickly moved to OneSource Virtual post-implementation to take our tenant to the next level
Kaylan McDuff profile photo

Return on Investment

  • Too soon to tell.
Caroline Cohen profile photo
  • Payroll was painful in our old system. We would begin Monday morning and have to submit by noon on Wednesday and we always worked up to the very last minute, which often meant 12-hour days, and I knew we would end up losing good people if we didn’t solve these issues.
  • By implementing Workday and partnering with OSV, we’ve been able to streamline our processes and are able to get payroll done in two hours versus three days. Even better, our team is much happier and able to focus on more strategic and rewarding work.
Kaylan McDuff profile photo

Pricing Details

ADP RUN

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

OneSource Virtual

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details