RUN Powered by ADP® vs. OnShift

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
RUN Powered by ADP®
Score 8.6 out of 10
Small Businesses (1-50 employees)
RUN powered by ADP is a benefits administration and payroll platform for small businesses with light additional HR features. It runs on a cloud-based platform with mobile accessibility.N/A
OnShift
Score 7.2 out of 10
N/A
OnShift delivers cloud-based human capital management software and proactive services to solve everyday workforce challenges in healthcare. Offered through a suite of products for hiring, scheduling and employee engagement, the vendor aims to drive quality care by empowering providers to staff consistently and efficiently.N/A
Pricing
RUN Powered by ADP®OnShift
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
RUN Powered by ADP®OnShift
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
RUN Powered by ADP®OnShift
Top Pros
Top Cons
Features
RUN Powered by ADP®OnShift
Payroll Management
Comparison of Payroll Management features of Product A and Product B
RUN Powered by ADP®
8.2
233 Ratings
0% below category average
OnShift
-
Ratings
Pay calculation9.4225 Ratings00 Ratings
Support for external payroll vendors7.467 Ratings00 Ratings
Off-cycle/On-Demand payment8.9152 Ratings00 Ratings
Benefit plan administration7.698 Ratings00 Ratings
Direct deposit files9.5217 Ratings00 Ratings
Salary revision and increment management9.3169 Ratings00 Ratings
Reimbursement management5.138 Ratings00 Ratings
Best Alternatives
RUN Powered by ADP®OnShift
Small Businesses
Dayforce Powerpay
Dayforce Powerpay
Score 9.1 out of 10

No answers on this topic

Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10

No answers on this topic

Enterprises
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
RUN Powered by ADP®OnShift
Likelihood to Recommend
8.6
(300 ratings)
8.9
(5 ratings)
Likelihood to Renew
9.8
(21 ratings)
-
(0 ratings)
Usability
9.8
(12 ratings)
-
(0 ratings)
Availability
9.2
(7 ratings)
-
(0 ratings)
Performance
8.4
(7 ratings)
-
(0 ratings)
Support Rating
8.4
(24 ratings)
10.0
(1 ratings)
In-Person Training
9.6
(2 ratings)
-
(0 ratings)
Online Training
9.6
(2 ratings)
-
(0 ratings)
Implementation Rating
9.6
(10 ratings)
-
(0 ratings)
Configurability
8.3
(4 ratings)
-
(0 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
Product Scalability
9.1
(8 ratings)
-
(0 ratings)
Vendor post-sale
9.4
(3 ratings)
-
(0 ratings)
Vendor pre-sale
8.7
(4 ratings)
-
(0 ratings)
User Testimonials
RUN Powered by ADP®OnShift
Likelihood to Recommend
ADP
I think RUN Powered by ADP® is suitable for any business - large or small - it takes the workload and tax issues off of already burdened small business owners. With my package, I can also post job openings, have access to HR assistance and I also swear by Pay by Pay for Workers Comp.
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OnShift
OnShift is power full one to provide and calculate and analyze the data of the head account of the organization easily and fast and payroll and also absenteeism and adherence and attendance for the agents and anyone else in the organization and major the average performance of the agents as they doing and talking and ending time in chat as the AHT easily and communication method also.
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Pros
ADP
  • Has experts who are knowledgeable in all payroll related needs
  • Allows you to quickly and easily make changes to individual employee data
  • Is easy to use anywhere you are - whether on their mobile app or website
  • Has several products that work well together - a one stop provider
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OnShift
  • Scheduling - ease of creating, managing, modifying schedules.
  • PBJ (Payroll-Based Journal) - easy to enter numbers, download CVS file and upload to CMS.
  • Communicate to employees regarding open shifts, share open shifts with staff.
  • Send mass texts to employees as needed.
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Cons
ADP
  • I would love to see a "frequently performed action" button
  • I would also like to see the most recent things done on last sign on for example
  • I would also like to see tips and tricks to navigating through RUN Powered by ADP®
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OnShift
  • Problems with app permission
  • Could be more robust
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Likelihood to Renew
ADP
It is much better than the payroll system I used previously. The integrations that RUN has for on-boarding new hires are very convenient when they work properly. It saves a tremendous amount of time being able to email a link to new employees that allows them to enter much of their own demographic information. Payroll feature alerts me when someone's pay is significantly less or more than usual.
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OnShift
No answers on this topic
Usability
ADP
I have been using this system for years and they have actually made it easier and easier. The system is always making great upgrades that don't necessarily require any additional information or training. I love when I log in and see a new feature or button that I get to use to make my life easier!
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OnShift
No answers on this topic
Reliability and Availability
ADP
I have never had an instance of an outage. It is always available as I have added data while travelling, on weekends, and in after work hours. Retrieving pdf's is also available at any time for employees and benefit participants.
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OnShift
No answers on this topic
Performance
ADP
ADP Run loads a bit slowly at times, once I put in my credentials. However, that said, I think my perception of the time it takes is impacted by our "instant gratification" expectation of being able to get into everything quickly.
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OnShift
No answers on this topic
Support Rating
ADP
At times it takes a few minutes to reach someone and sometimes the ADP automated voice prompt does not recognize my name when I say it. Also, sometimes I am forwarded to different departments and I have to explain my issue 2 or 3 times. It is hard to know whether it is an ADP Run/payroll processing issue versus an ADP Time and Attendance issue. Over the last year or so that I have called ADP, sometimes I am left on hold for a very long time.
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OnShift
OnShift account managers consistently respond to emails in less than one business day and are able to address issues very quickly when they occur. Very responsive. This is critical considering integration with the payroll system (ADP).
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In-Person Training
ADP
they helped up with the 1st payroll after that we were fine - it is very user friendly- they wanted to be sure everything had imported correctly.
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OnShift
No answers on this topic
Online Training
ADP
very easy to learn i think it took maybe one payroll to have it down and we were up and running
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OnShift
No answers on this topic
Implementation Rating
ADP
Make sure there's plenty of time between payrolls for the implementation and be sure to test all the manually inputted fields.
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OnShift
No answers on this topic
Alternatives Considered
ADP
RUN Powered by ADP® is quicker and easier to navigate and understand, with fewer hoops to jump through when needing to complete a task. RUN Powered by ADP® also allows to faster help when needed to get you back on track and not falling behind.
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OnShift
Overall the UI on OnShift its a great advantage as it will make everything more easier, since basic information to specific details on orders or events. While its only visual the design has a sooting effect as is not annoying while not being so simple, it can help to make feel the users that they are using modern tools for the job.
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Scalability
ADP
Every summer, we hire three new college interns who have to be entered into the system. They can enter their information themselves, which takes a load off me. The onboarding is quite straightforward, and today's college kids are techy enough to be able to understand it.
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OnShift
No answers on this topic
Return on Investment
ADP
  • The payroll tax service eliminates the exposure penalties if we do them and make a mistake.
  • Do not have to reconcile the Payroll Bank Account for the the checks issued to employees. We just need to reconcile the transaction from ADP for tax and net check amounts.
  • The history of employees is kept on the ADP portal, and we do not have to manage to keep that updated.
  • Employees can access their records, saving us time not having to look up things for them.
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OnShift
  • Major the performance of the agents.
  • Easily communicating with employees regarding open shifts
  • Calculating the payroll of every one of the organization
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ScreenShots

RUN Powered by ADP® Screenshots

Screenshot of the RUN Dashboard with the business' key info front-and-centerScreenshot of the payroll interfaceScreenshot of access to payroll reports and liability amountsScreenshot of the RUN Powered by ADP mobile app, used to process payroll on the goScreenshot of the ADP mobile app, where employees can access their historical payroll statements and year-end tax documents