What users are saying about

ADP RUN

Top Rated
169 Ratings

Patriot PAY

7 Ratings

ADP RUN

Top Rated
169 Ratings
Score 6.8 out of 101

Patriot PAY

7 Ratings
Score 9.5 out of 101

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Likelihood to Recommend

ADP RUN

RUN Powered by ADP has many useful features but the cost for a small business doesn't outweigh the benefits.
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Patriot PAY

Patriot is well suited for an office with a small staff without complicated tax issues to manage. My office had 2 employees: one full-time and one part-time. There were no 1099's issued, and no special tax exemptions or other special tax situations for employees. The owner was a sole proprietor, so she was not paid as an employee through Patriot. It was easy to quickly run simple payroll tasks on a bi-weekly basis in my situation.However, I believe a more complex situation with more employees would still be suitable for this software if there was an employee dedicated to performing payroll and human resources tasks. Information must be manually entered each payroll period and submitted before 8pm to process at the scheduled pay date, so if there was not a dedicated employee for the task, it would be easy to end up paying employees a business-day late. I know that Patriot offers add-on services for human resource tasks, such as time sheets and tools to manage sick days, benefits, and record employee attendance. I did not require these extra services, but I like that Patriot offers services a la carte so that there is no need to pay for tools you do not need
Shannon Bronico profile photo

Feature Rating Comparison

Payroll Management

ADP RUN
8.4
Patriot PAY
Pay calculation
ADP RUN
9.1
Patriot PAY
Support for external payroll vendors
ADP RUN
6.8
Patriot PAY
Benefit plan administration
ADP RUN
7.9
Patriot PAY
Direct deposit files
ADP RUN
9.1
Patriot PAY
Salary revision and increment management
ADP RUN
8.9
Patriot PAY
Reimbursement management
ADP RUN
8.9
Patriot PAY

Pros

  • Special payrolls are simple to run for bonus checks.
  • Reports for payroll deductions allows for quick processing.
  • Garnishments are paid directly just like taxes.
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  • It is simple, intuitive and straightforward in its design. Someone with little experience with roles in human resources roles, bookkeeping or payroll can quickly learn how to set-up the software and run payroll regularly by reading through the support portion of the site, or by contacting the helpful staff at Patriot. Patriot staff have walked me through issues or guided me on the phone as I learned how to use a function of the software.
  • Patriot provides comprehensive quarterly tax filing records, including 941s, state unemployment compensation tax payments, state employer's tax and local employer's tax filings. You can also generate payroll or tax deposit reports over a specific time period or per employee.
  • The support and FAQ pages available on Patriot are very practical and written in an easy to understand manner. Using the information provided there, I was able to properly set up new employees according to local and state filing requirements.
Shannon Bronico profile photo

Cons

  • The HR library needs to be updated and more user friendly.
  • The special reports are restrictive on information you can combine in a single report which defeats the purpose of customizing a report.
No photo available
  • Honestly, I am very happy with Patriot. They recently raised their price but it is still a good value and I am very happy with their service.
Jason Moore, L.Ac. profile photo

Likelihood to Renew

ADP RUN9.1
Based on 2 answers
ADP is a great service that saves us time and money in supporting our payroll operations.
Vernon Fuller profile photo
No score
No answers yet
No answers on this topic

Support

ADP RUN8.6
Based on 2 answers
Very happy with support and ADP team.
Caroline Cohen profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

I have only used an accounting software program. I was very hesitant because I've never used an outside source. Kind of scary letting go. But I talked to many colleagues that use different software so I finally felt comfortable going ahead and using ADP.
Anna Cummins profile photo
I switched from ADP to Patriot PAY almost 2 years ago. I switched because Patriot was a much better financial deal. Also, Patriot has MUCH better customer service than ADP. They have an online chat, which is very quick and easy to obtain an answer. They also (usually) answer the phones very quickly and are knowledgable and able to resolve any issue that I have had. ADP was always difficult to get a hold of and speak with and their service (the SAME service) was much more expensive.
Jason Moore, L.Ac. profile photo

Return on Investment

  • Definitely positive. It allows me to use my time better.
  • With more time on my hands, I'm able to utilize my time in a more efficient way. I'm getting more things done faster.
  • I'm able to deal with more projects and help out other departments.
Anna Cummins profile photo
  • Using Patriot Pay has given me much more free time to run other aspects of my business.
  • The ease of running reports is very useful at the end of the year so that my accountant can easily look at my payroll costs, including taxes paid.
Jason Moore, L.Ac. profile photo

Pricing Details

ADP RUN

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Patriot PAY

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details