What users are saying about

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Top Rated
170 Ratings

ADP RUN<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
170 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.3 out of 101

PeopleHR People

3 Ratings
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Score 9.5 out of 101

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Likelihood to Recommend

ADP RUN

RUN is good for companies that don't have a dedicated team for payroll and human resources. Everything you need can be found within the platform, including recruiting, forms and templates. If you don't want to take the time to add employees to the system, you can simply enter their name and email and turn it over to them to enter their info. Employees have access to their check stubs and can adjust their taxes, etc. on their own, saving the employer time and overhead. I don't believe that the platform is ideal for companies who have zero experience with payroll, as I believe having a dedicated representative for questions is more beneficial in those scenarios, but anyone who has done it for a few years should find the platform ideal and user-friendly.
Kristy Guell profile photo

PeopleHR People

The system allows us to make informed decisions through the accurate reporting capabilities which are a great help when dealing with complex people issues. The reports are accurate and are great for situations such as absence reporting.
Amy Duignan (Assoc CIPD) profile photo

Feature Rating Comparison

Payroll Management

ADP RUN
8.6
PeopleHR People
6.0
Pay calculation
ADP RUN
9.3
PeopleHR People
7.0
Support for external payroll vendors
ADP RUN
6.8
PeopleHR People
5.0
Benefit plan administration
ADP RUN
7.9
PeopleHR People
5.0
Direct deposit files
ADP RUN
9.3
PeopleHR People
5.0
Salary revision and increment management
ADP RUN
9.1
PeopleHR People
8.0
Reimbursement management
ADP RUN
9.1
PeopleHR People

Human Resource Management

ADP RUN
PeopleHR People
6.2
Employee demographic data
ADP RUN
PeopleHR People
10.0
Employment history
ADP RUN
PeopleHR People
7.5
Job profiles and administration
ADP RUN
PeopleHR People
7.5
Workflow for transfers, promotions, pay raises, etc.
ADP RUN
PeopleHR People
4.4
Organizational charting
ADP RUN
PeopleHR People
4.4
Organization and location management
ADP RUN
PeopleHR People
4.9
Compliance data (COBRA, OSHA, etc.)
ADP RUN
PeopleHR People
4.9

Leave and Attendance Management

ADP RUN
PeopleHR People
9.0
Approval workflow
ADP RUN
PeopleHR People
9.5
Balance details
ADP RUN
PeopleHR People
9.5
Annual carry-forward and encashment
ADP RUN
PeopleHR People
8.0

Employee Self Service

ADP RUN
PeopleHR People
9.0
View and generate pay and benefit information
ADP RUN
PeopleHR People
7.0
Update personal information
ADP RUN
PeopleHR People
9.5
View company policy documentation
ADP RUN
PeopleHR People
10.0
Employee recognition
ADP RUN
PeopleHR People
10.0
View job history
ADP RUN
PeopleHR People
8.5

HR Reporting

ADP RUN
PeopleHR People
7.6
Report builder
ADP RUN
PeopleHR People
9.0
Pre-built reports
ADP RUN
PeopleHR People
8.0
Ability to combine HR data with external data
ADP RUN
PeopleHR People
6.0

Onboarding

ADP RUN
PeopleHR People
6.3
New hire portal
ADP RUN
PeopleHR People
6.1
Manager tracking tools
ADP RUN
PeopleHR People
6.5

Performance and Goals

ADP RUN
PeopleHR People
7.0
Corporate goal setting
ADP RUN
PeopleHR People
7.0
Individual goal setting
ADP RUN
PeopleHR People
7.0
Line-of sight-visibility
ADP RUN
PeopleHR People
7.0
Performance tracking
ADP RUN
PeopleHR People
7.0

Performance Management

ADP RUN
PeopleHR People
6.1
Performance plans
ADP RUN
PeopleHR People
9.0
Performance improvement plans
ADP RUN
PeopleHR People
6.0
Review status tracking
ADP RUN
PeopleHR People
6.0
Review reminders
ADP RUN
PeopleHR People
6.5
Multiple review frequency
ADP RUN
PeopleHR People
3.0

Recruiting / ATS

ADP RUN
PeopleHR People
8.9
Job Requisition Management
ADP RUN
PeopleHR People
9.5
Company Website Posting
ADP RUN
PeopleHR People
10.0
Publish to Social Media
ADP RUN
PeopleHR People
10.0
Job Search Site Posting
ADP RUN
PeopleHR People
5.6
Duplicate Candidate Prevention
ADP RUN
PeopleHR People
9.0
Applicant Tracking
ADP RUN
PeopleHR People
9.5
Notifications and Alerts
ADP RUN
PeopleHR People
9.0

Pros

  • The key strength of ADP's Run is the simplicity of their web portal. Site navigation is easy thanks to large Icons and clearly described links. Every feature seems to be accessible within 2 to 3 clicks.
  • ADP's support is very helpful. I have called in a few times and the wait is never long to reach a support rep. The support has been able to address any issues I've had in a timely manner and will stay on the line to walk through steps until I am comfortable with them.
  • The sales reps are great. They did a great job of walking through the features and comparing them to my current provider. They came onsite to help with the transition to ADP, and even came to walk us through the first couple payrolls to make sure all the steps were understood.
Robert Simeral profile photo
  • Complex reporting is made easy through the reporting capabilities of the system. We have been using reports for the past year and absolutely trust the accuracy of the data produced. The reports are generated easily through the system and can be exported into an editable Excel spreadsheet which is great.
  • The self-service of data is great for freeing up HR time. Employees can update their personal information themselves quickly and easily.
  • The App is a great feature of People HR. A large proportion of our employees work in our warehouse and as such don't have their own computer at work. The app allows those employees easy access to the system on the go.
Amy Duignan (Assoc CIPD) profile photo

Cons

  • Do not have any complaints yet
Eric Torres profile photo
  • The system tends to be particularly slow on Monday mornings and sometimes can be down for a couple of hours at a time which is frustrating for employees
  • The naming of the tabs isn't as clear as they could be. For example, reports are called Queries. Makes getting used to
  • The org chart isn't very user-friendly, would be better to be able to export department by department
Amy Duignan (Assoc CIPD) profile photo

Likelihood to Renew

ADP RUN9.1
Based on 2 answers
ADP is a great service that saves us time and money in supporting our payroll operations.
Vernon Fuller profile photo
No score
No answers yet
No answers on this topic

Support

ADP RUN8.6
Based on 2 answers
Very happy with support and ADP team.
Caroline Cohen profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

While I still use QuickBooks for other accounting and bookkeeping uses, RUN was a lot more user-friendly when it came to payroll. It was cheaper and I felt that the help/assistance was much better, that if I did run into any issues, I would have an answer very quickly.
Monica Morando profile photo
We observed 3 other products and PeopleHR had more to the product for a much lower cost when we compared.
Claire Isherwood profile photo

Return on Investment

  • Saved me training time
  • Saved me on the complete set up for Quick Books and paying someone to do it for me
Eric Torres profile photo
  • The system has freed up time of our administrators allowing them to get involved in more and develop themselves within the department
  • The data allows us to accurately report on absence which has supported the development of a new absence management process
Amy Duignan (Assoc CIPD) profile photo

Pricing Details

ADP RUN

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

PeopleHR People

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details