What users are saying about

ADP RUN

Top Rated
169 Ratings

ADP RUN

Top Rated
169 Ratings
Score 7.3 out of 101

PlanSource BenefitsOne

8 Ratings
Score 8.4 out of 101

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Likelihood to Recommend

ADP RUN

ADP RUN seems to be very well suited towards smaller businesses. The site is simple to use and has plenty of features for handling payroll and basic HR functions. I think the system would be a bit cumbersome to use with a larger number of employees (25+), unless you opted to use their time and attendance program.
Robert Simeral profile photo

PlanSource BenefitsOne

Less appropriate for small groups with one very simple health plan. More appropriate for 20+ EE groups with multiple plans and supplementary benefits.
No photo available

Feature Rating Comparison

Payroll Management

ADP RUN
8.6
PlanSource BenefitsOne
Pay calculation
ADP RUN
9.3
PlanSource BenefitsOne
Support for external payroll vendors
ADP RUN
6.8
PlanSource BenefitsOne
Benefit plan administration
ADP RUN
7.9
PlanSource BenefitsOne
Direct deposit files
ADP RUN
9.3
PlanSource BenefitsOne
Salary revision and increment management
ADP RUN
9.1
PlanSource BenefitsOne
Reimbursement management
ADP RUN
9.1
PlanSource BenefitsOne

Pros

  • Easy to modify employee information, wages and deductions
  • Has built in calculators for taxes and deductions which is super helpful
  • From start to finish, it only take a few clicks and my payroll is processed and complete.
  • The bundled reporting works awesome for us, but it has a wealth of reporting options and they are also easy to use.
Laura Virtue profile photo
  • Puts all of your healthcare selections in one place making changes, drops, and additions are taken care of in one place instead of having to contact every vendor individually.
  • Keeps an accurate record of real time enrollment which helps when you are in an account manager role and handling client questions concerning their health plans.
  • Provides tools to keep the client and yourself organized. Several Open Enrollment messaging tools and places to add any educational documents for the different health plans.
No photo available

Cons

  • It really provides all we need and more.
Laura Virtue profile photo
  • The more advanced options, such as HCM, could have a slightly more user-friendly dashboard for users who are not daily computer users.
  • Needs to be easier to customize the homepage. Clients are always interested in adding in their own pictures, colors, welcome message position, etc.
  • Needs to have a function where the employer can send a document for the employee to sign, open and capture the employee's signature, send back to the employer and save in the employee file.
No photo available

Likelihood to Renew

ADP RUN9.1
Based on 2 answers
ADP is a great service that saves us time and money in supporting our payroll operations.
Vernon Fuller profile photo
No score
No answers yet
No answers on this topic

Support

ADP RUN8.6
Based on 2 answers
Very happy with support and ADP team.
Caroline Cohen profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

While I still use QuickBooks for other accounting and bookkeeping uses, RUN was a lot more user-friendly when it came to payroll. It was cheaper and I felt that the help/assistance was much better, that if I did run into any issues, I would have an answer very quickly.
Monica Morando profile photo
I have looked at GoCo, Kronos and Zenefits. I selected PlanSource because I felt it was the most customizable for a variety of clients across the board. The interface seemed functional but slightly professional looking than it competitors. PlanSource also seemed well established and that it was capable of handling my client needs.
No photo available

Return on Investment

  • Before using RUN, I had to bring in someone to help with our old payroll system. Now, I am fully confident in doing it myself and no longer have to bring in outside help, which saves us money in the end.
  • It has helped us establish a company handbook and other resources for new hires and even current employees that may not have received any information upon being hired.
Monica Morando profile photo
  • Positive - Reduces time spent contacting vendors of enrollment changes. When you are dealing with several hundred employees and their dependents across several vendors that time starts to add up.
  • Positive - Point of value when trying to gain or up sell a client.
  • Negative - You do need to meet the minimum number of people on the platform as per your contact to avoid having to pay a fee to PlanSource. If one of your larger clients leaves that could be a potential issue.
No photo available

Pricing Details

ADP RUN

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

PlanSource BenefitsOne

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details