What users are saying about

ADP RUN

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Top Rated
173 Ratings

ADP RUN

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Top Rated
173 Ratings
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Score 7.6 out of 101
8 Ratings
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Score 8.3 out of 101

Add comparison

Likelihood to Recommend

ADP RUN

RUN is good for companies that don't have a dedicated team for payroll and human resources. Everything you need can be found within the platform, including recruiting, forms and templates. If you don't want to take the time to add employees to the system, you can simply enter their name and email and turn it over to them to enter their info. Employees have access to their check stubs and can adjust their taxes, etc. on their own, saving the employer time and overhead. I don't believe that the platform is ideal for companies who have zero experience with payroll, as I believe having a dedicated representative for questions is more beneficial in those scenarios, but anyone who has done it for a few years should find the platform ideal and user-friendly.
Kristy Guell profile photo

PlanSource BenefitsOne

Less appropriate for small groups with one very simple health plan. More appropriate for 20+ EE groups with multiple plans and supplementary benefits.
No photo available

Feature Rating Comparison

Payroll Management

ADP RUN
8.6
PlanSource BenefitsOne
Pay calculation
ADP RUN
9.3
PlanSource BenefitsOne
Support for external payroll vendors
ADP RUN
6.8
PlanSource BenefitsOne
Benefit plan administration
ADP RUN
7.9
PlanSource BenefitsOne
Direct deposit files
ADP RUN
9.3
PlanSource BenefitsOne
Salary revision and increment management
ADP RUN
9.1
PlanSource BenefitsOne
Reimbursement management
ADP RUN
9.1
PlanSource BenefitsOne

Pros

  • The key strength of ADP's Run is the simplicity of their web portal. Site navigation is easy thanks to large Icons and clearly described links. Every feature seems to be accessible within 2 to 3 clicks.
  • ADP's support is very helpful. I have called in a few times and the wait is never long to reach a support rep. The support has been able to address any issues I've had in a timely manner and will stay on the line to walk through steps until I am comfortable with them.
  • The sales reps are great. They did a great job of walking through the features and comparing them to my current provider. They came onsite to help with the transition to ADP, and even came to walk us through the first couple payrolls to make sure all the steps were understood.
Robert Simeral profile photo
  • Puts all of your healthcare selections in one place making changes, drops, and additions are taken care of in one place instead of having to contact every vendor individually.
  • Keeps an accurate record of real time enrollment which helps when you are in an account manager role and handling client questions concerning their health plans.
  • Provides tools to keep the client and yourself organized. Several Open Enrollment messaging tools and places to add any educational documents for the different health plans.
No photo available

Cons

  • I found adding a new employee a little complicated
Anna Cummins profile photo
  • The more advanced options, such as HCM, could have a slightly more user-friendly dashboard for users who are not daily computer users.
  • Needs to be easier to customize the homepage. Clients are always interested in adding in their own pictures, colors, welcome message position, etc.
  • Needs to have a function where the employer can send a document for the employee to sign, open and capture the employee's signature, send back to the employer and save in the employee file.
No photo available

Likelihood to Renew

ADP RUN9.1
Based on 2 answers
ADP is a great service that saves us time and money in supporting our payroll operations.
Vernon Fuller profile photo
No score
No answers yet
No answers on this topic

Support

ADP RUN8.6
Based on 2 answers
Very happy with support and ADP team.
Caroline Cohen profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

I have only used an accounting software program. I was very hesitant because I've never used an outside source. Kind of scary letting go. But I talked to many colleagues that use different software so I finally felt comfortable going ahead and using ADP.
Anna Cummins profile photo
I have looked at GoCo, Kronos and Zenefits. I selected PlanSource because I felt it was the most customizable for a variety of clients across the board. The interface seemed functional but slightly professional looking than it competitors. PlanSource also seemed well established and that it was capable of handling my client needs.
No photo available

Return on Investment

  • RUN ADP has allowed me and my staff the flexibility of offering payroll services without being tied to the office 5 days a week. We prepare mostly tax returns for our business, and outside of "Tax Season" we have Mon - Thurs hours. This allows one person to handle any payroll issues that might arise remotely.
David J. Reali, CPA profile photo
  • Positive - Reduces time spent contacting vendors of enrollment changes. When you are dealing with several hundred employees and their dependents across several vendors that time starts to add up.
  • Positive - Point of value when trying to gain or up sell a client.
  • Negative - You do need to meet the minimum number of people on the platform as per your contact to avoid having to pay a fee to PlanSource. If one of your larger clients leaves that could be a potential issue.
No photo available

Pricing Details

ADP RUN

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

PlanSource BenefitsOne

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details