What users are saying about

ADP RUN

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Top Rated
173 Ratings

ADP RUN

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Top Rated
173 Ratings
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Score 7.6 out of 101
2 Ratings
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Score 7.5 out of 101

Add comparison

Likelihood to Recommend

ADP RUN

RUN by ADP is perfect, in my opinion, for any size of company. Whether you have 5 employees or 500 employees. I feel that RUN by ADP will meet your needs and help make processing payroll as smooth as possible. Using RUN by ADP is a huge time saver for me. I love how easy it is to add new employees. I work at a company that is experiencing big growth and I am grateful for how easy it is to add new employees. I wish RUN by ADP was more transparent about the cutoff times to process payroll timely. It would be very nice to know what is the latest I could process payroll to have it be processed on time
JaCoby Marston, CPA profile photo

TriZetto Facets

It's all about the knowledge base and talents of the end user. Trizetto performs well with most users, it performs extremely well in the hands of top talent.
Gregory D. Fox DC, DCBCN profile photo

Feature Rating Comparison

Payroll Management

ADP RUN
8.6
TriZetto Facets
Pay calculation
ADP RUN
9.3
TriZetto Facets
Support for external payroll vendors
ADP RUN
6.8
TriZetto Facets
Benefit plan administration
ADP RUN
7.9
TriZetto Facets
Direct deposit files
ADP RUN
9.3
TriZetto Facets
Salary revision and increment management
ADP RUN
9.1
TriZetto Facets
Reimbursement management
ADP RUN
9.1
TriZetto Facets

Pros

  • Easy to use website. Don't have to phone in the payroll!
  • All necessary reports available in PDF format to download.
  • You can see what the total cost of the payroll will be (including withholding) before you approve it.
  • Very helpful phone support.
Theresa Treep, MD, FAAP profile photo
  • Reduced claims errors and quick reprocessing
  • Easily monitor a 6-7 figure AR
  • View productivity across multiple departments
Gregory D. Fox DC, DCBCN profile photo

Cons

  • Something very small is not being able to type in certain areas. You have to select from the drop down instead of being able to type in the first few letters and have it selected. This would help streamline everything a bit more.
Monica Morando profile photo
  • Customer service is exceptional, no issues here
  • Web portal is easy to use, again very satisfied
  • I would like to see more opportunites for training videos/ best use training
Gregory D. Fox DC, DCBCN profile photo

Likelihood to Renew

ADP RUN9.1
Based on 2 answers
ADP is a great service that saves us time and money in supporting our payroll operations.
Vernon Fuller profile photo
No score
No answers yet
No answers on this topic

Support

ADP RUN8.6
Based on 2 answers
Very happy with support and ADP team.
Caroline Cohen profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

I have only used an accounting software program. I was very hesitant because I've never used an outside source. Kind of scary letting go. But I talked to many colleagues that use different software so I finally felt comfortable going ahead and using ADP.
Anna Cummins profile photo
There are a number of other offers, but you will find the robust nature of facets and ease of use - an easy decision to make.
Gregory D. Fox DC, DCBCN profile photo

Return on Investment

  • Too soon to tell.
Caroline Cohen profile photo
  • Combined with Clear Healthcare Estimates HCT, we have a collections of patient responsibility that exceed 96%. Industry average is less than 55%.
  • Our ROI increased modestly with this service, although our team performs quite well with previous product
Gregory D. Fox DC, DCBCN profile photo

Pricing Details

ADP RUN

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

TriZetto Facets

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details