What users are saying about

ADP RUN

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Top Rated
173 Ratings
Top Rated
75 Ratings

ADP RUN

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Top Rated
173 Ratings
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Score 7.6 out of 101
Top Rated
75 Ratings
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Score 6.8 out of 101

Add comparison

Likelihood to Recommend

ADP RUN

RUN by ADP is perfect, in my opinion, for any size of company. Whether you have 5 employees or 500 employees. I feel that RUN by ADP will meet your needs and help make processing payroll as smooth as possible. Using RUN by ADP is a huge time saver for me. I love how easy it is to add new employees. I work at a company that is experiencing big growth and I am grateful for how easy it is to add new employees. I wish RUN by ADP was more transparent about the cutoff times to process payroll timely. It would be very nice to know what is the latest I could process payroll to have it be processed on time
JaCoby Marston, CPA profile photo

Kronos Workforce Central

Kronos Workforce Central is well-suited for large organizations seeking a simplified time-recording system or are trying to get away from manual timesheets being submitted. Larger organizations would see a greater return on investment while using this system. It is less appropriate for smaller organizations with fewer employees, as the cost of the system likely would be greater than the investment of the system.
No photo available

Feature Rating Comparison

Payroll Management

ADP RUN
8.6
Kronos Workforce Central
Pay calculation
ADP RUN
9.3
Kronos Workforce Central
Support for external payroll vendors
ADP RUN
6.8
Kronos Workforce Central
Benefit plan administration
ADP RUN
7.9
Kronos Workforce Central
Direct deposit files
ADP RUN
9.3
Kronos Workforce Central
Salary revision and increment management
ADP RUN
9.1
Kronos Workforce Central
Reimbursement management
ADP RUN
9.1
Kronos Workforce Central

Pros

  • The software platform is incredibly easy to learn and user-friendly.
  • The cost is surprisingly better than other payroll processing platforms, especially considering what is included and the longstanding national reputation of ADP.
  • The simplicity, automation, and available templates and reports are incredibly helpful to our growing organization.
Kristy Guell profile photo
  • Reporting - reports run quickly once scheduled
  • Time editing - it is quite simple to edit someone's time when necessary
  • Accruals - Kronos correctly calculates our employees' vacation and PTO accruals 99% of the time
No photo available

Cons

  • Communication during implementation could use improvement. A clear, written timeline of expectations would be useful.
  • Having a dedicated customer service rep or department, maybe even local, would be nice for those rare occasions that we need a little help.
Kristy Guell profile photo
  • Without proper implementation and guidelines around accountability Kronos can become a burden just like any other misused system. With that said, there are managers who manage near 50 people in our organization and if employees don’t manage/update their time cards a manager will be overwhelmed to keep it accurate for them. When it comes to floating hours and tying it to new locations or cost centers via pay codes it can be a challenge to correct mismanaged time cards.
  • One complaint is that that timecards don’t always update in live time when approving or adjusting hours or time off. When in a crunch to approve timecards prior to payroll being run it can be a little intimidating to submit a timecard that doesn’t represent a full-week of work although you entered or approved the correct hours. Speed and processing of the system lags, so can cause frustration.
  • More automation around requests and approvals would be beneficial to high volume managers. Having to manually approve each request or change can be very time consuming for leaders who must log into the system to do so. Automation around holiday or sick time requests would be nice and would provide some relief to teams. Additionally, creating features to approve such requests visa email link or similar would save the time of having to log into the application.
John Pavarini profile photo

Likelihood to Renew

ADP RUN9.1
Based on 2 answers
ADP is a great service that saves us time and money in supporting our payroll operations.
Vernon Fuller profile photo
Kronos Workforce Central5.0
Based on 11 answers
I am personally not a huge fan of Kronos Workforce Central. It crashes on me too often, and it runs slowly. It is not a quick program to use at all. Once it actually starts working, it is simple to use, but it is not one that you can use if you need information promptly.
No photo available

Support

ADP RUN8.6
Based on 2 answers
Very happy with support and ADP team.
Caroline Cohen profile photo
Kronos Workforce Central9.4
Based on 2 answers
Having no experience with Kronos prior to using it in March 2016, their customer service team taught me how to use it the right way after my initial training at work. I am well-versed in data analysis using Excel and Access primarily, so once I discovered that Kronos had a reporting feature built in, I've used the feature quite a few times to help our properties evaluate their production costs and make good labor decisions. I give Kronos a 10 because once a person takes the time to learn how to use the software, they'll realize that Kronos is far more effective than most, and gives users more ways to access their information where and when they want to.
Juan Osegueda profile photo

Alternatives Considered

I prefer Run to QuickBooks in all aspects except price. However, the quality of the ADP product is worth the premium if the customer can afford it. Run is very comparable to Workforce Now in its core function but is obviously less robust in terms of functionality.
Luis F. Garcia profile photo
During my tenure at my organization we've only used Kronos and have not considered moving to another application to document employee time.
No photo available

Return on Investment

  • ADP is slightly less expensive than our previous payroll company, and their special offer for transitioning helped save us even more money.
  • The website's simplicity has cut down on the amount of time it takes to run payroll which makes more time to deal with other tasks.
Robert Simeral profile photo
  • We were able to completely do away with a number of paper forms once we rolled out the online capabilities for staff to update information and gather their own pay stubs and W-2 forms.
  • Locations that previously relied on paper timecards were able to use online clocking to clock in and out, eliminating a lot of effort and creating a much more efficient system, without having to purchase time-clocks for each of these locations.
  • HR was able to eliminate a number of Access and home-built databases and now store all of that data within the single Workforce Central application.
Spencer Hamons, MSOL, CHCIO profile photo

Pricing Details

ADP RUN

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Kronos Workforce Central

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Contact sales for pricing information at 1 (800)-225-1561.