What users are saying about
3 Ratings
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Score 8.1 out of 101
16 Ratings
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Score 7.4 out of 101

Likelihood to Recommend

ADP Health Compliance

For my particular use I would say the analyzing of data and identifying issues with employee data is very robust. The ability to identify and point out segments of data that may be incorrect is great. We use ADP to ensure that the data being listed on our 1095 is accurate. We also use them to ensure we are in compliance with our Safe Harbor testing and requirements
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TimeForce

TimeForce is a versatile system, but is is better suited for the US environment. And with flexibility comes responsibility: should you go for a more customized setup, it may be hard to maintain it, both as get quality recommendations from Infinisource's on how to fix problems.
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Pros

ADP Health Compliance

  • Easier for an employee to enroll. The employees' basic information is already in the system so they don't have to fill out all that information.
  • Employees can log in and see what coverage they elected for the year, which they couldn't do before.
Carmen Drays profile photo

TimeForce

  • As I mentioned previously, it provides the ability for everyone to check their available time through their portal whenever they would like. Other systems I have used, employees would have to request a report for their available time / time used.
  • The layout is very streamlined and easy to navigate. When training new employees on the system, I don't spend more than 5 minutes with them and they are able to accurately login and navigate on their own.
  • The MyScreen tab is very useful. It has most everything you need to track on the same tab without having to print reports. Being able to see everyone that is currently clocked in is very beneficial. Other systems you would have to print a report to get this information.
Steven Houk profile photo

Cons

ADP Health Compliance

  • I would love to see a more robust testing environment after the data has been uploaded. For example, different life events to ensure they are appearing on the 1095's as they should. If the data is going across correctly that seems to be the end point of testing. I identified a few concerns and had them corrected but I wish they had done some more checks after the data had come over in reference to changes.
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TimeForce

  • Too much functionality for more basic usage. So many bells and whistles that implementing basic time and PTO tracking was more complicated than should be since everything was highly integrated.
  • PTO tracking was a little tricky. Had to manually go in an accrue PTO for employees after every pay period. Instances of PTO requests going through twice, perhaps by employee error, but not being able to easily clear out without deleting entire accrual and starting from scratch.
  • Reports did not come out cleanly. Could view them nicely within TimeForce but once exported to Excel they would lose all formatting and sometimes lose certain data columns.
  • Employee profiles needed to be set up in two different places with repeated data. Was tricky and not intuitive.
Thomas Brese profile photo

Likelihood to Renew

ADP Health Compliance

No score
No answers yet
No answers on this topic

TimeForce

TimeForce 8.0
Based on 11 answers
The system works, period. QQest support is extremely knowledgeable of their product. In the very few times I have contacted them (mostly for updates) I allow them to remote in and the problem is fixed or the application is upgraded within the hour.I have not run into any errors with the system, it has performed bug-free (at-least to the user) for the entire six years that I have managed the system. The only issues that we encountered and needed support where in the event of a software upgrade.One thing I might consider a negative is the cost of the Microsoft SQL Server product needed at your cost in order to run the TimeForce software (if localized). Currently we are considered using the hosted solution at our next upgrade point.We don't have to renew until we are ready to upgrade, but we always have support available which is nice.
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Usability

ADP Health Compliance

No score
No answers yet
No answers on this topic

TimeForce

TimeForce 7.9
Based on 3 answers
I have found as the administrator it is very cumbersome for most individuals to use and it is not very intuitive. An individual that is not technologically advanced will have difficulty using as well as those that are lazy and just do not want to learn to do it. The manuals they give you are not helpful for the web-based program. I had to create my own with pictures for most individuals to understand the system.
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Support

ADP Health Compliance

No score
No answers yet
No answers on this topic

TimeForce

TimeForce 5.0
Based on 1 answer
Most of my issues can not be handled by the chat so I have to call in and usually I am on the phone for an hour or two and my problem does not always get resolved immediately or I have to wait for the next update to get resolved. When there is an update the wait time is even worse because it never fails they do an update to fix one problem and another one arises.
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Implementation

ADP Health Compliance

No score
No answers yet
No answers on this topic

TimeForce

TimeForce 8.0
Based on 3 answers
The system was very cumbersome setting up as well as time consuming. There were times I just wanted to walk away and sometimes I did have to get up and walk away for a break and come back with a fresh perspective. The setup took me over a period of two to three months getting it to serve the purposes that we needed it two. I am very intuitive when it comes to computer software however getting all the right buttons checked in order for it to do what I needed didn't always work.
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Alternatives Considered

ADP Health Compliance

It is pretty comparable. SmartCompliance HealthCompliance is easy to use when setting up benefits, running reports, and reviewing and approving information. It would be nice to get notices when files fail to process through.
Carmen Drays profile photo

TimeForce

We haven't used any other time keeping software. Prior to having TimeForce we were using a paper time card for part time employees and an excel spreadsheet for full time employees. It's nice to have a software that is more modern in this age of technology
Becky Flinders profile photo

Return on Investment

ADP Health Compliance

  • Time is something that we just don't have at my business. We rely on ADP Compliance to ensure we are meeting the ACA requirements -freeing up our team to focus on other items. As we have updated and tweaked wrong information throughout the year it will make end of year reporting much easier and faster allowing us to focus on items which we want to focus on.
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TimeForce

  • TimeForce increased visibility to the actual hours our employees work. The implementation helped us to reevaluate our HR policies to account for the business needs.
  • Before TF we used Excel spreadsheets, so implementing the system freed up some HR time and increased managers' responsibility for keeping track of employee hours.
  • Disconnecting time clocks and post-update issues are our biggest pain point, setting out management to start looking around for an alternative system. As customizable as TF is, this cannot offset the reliability problems.
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Pricing Details

ADP Health Compliance

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

TimeForce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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