What users are saying about

ADP SmartCompliance

Top Rated
79 Ratings

ADP SmartCompliance

Top Rated
79 Ratings
Score 7.1 out of 101

ADP Streamline Payroll

16 Ratings
Score 6 out of 101

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Likelihood to Recommend

ADP SmartCompliance

I believe ADP SmartCompliance is well suited for any organization that has implemented an HRIS system, such as Workday, but do not want to fully be responsible for the tax filings. I also feel it is very well suited to organizations such as ours that have employees in almost all 50 states. This helps to keep our payroll department staff at a minimum knowing we can rely on the cooperation between the Workday and the ADP SmartCompliance system. I think the only way I would not think SmartCompliance would be helpful would be with a very small company that would prefer to fully outsource their payroll process.
Gina Dye profile photo

ADP Streamline Payroll

Make sure you understand exactly what ADP Streamline is before you purchase. And make sure you get a great rep!
Sandra Van Munster profile photo

Feature Rating Comparison

Payroll Management

ADP SmartCompliance
9.0
ADP Streamline Payroll
Pay calculation
ADP SmartCompliance
9.1
ADP Streamline Payroll
Benefit plan administration
ADP SmartCompliance
9.1
ADP Streamline Payroll
Direct deposit files
ADP SmartCompliance
9.1
ADP Streamline Payroll
Salary revision and increment management
ADP SmartCompliance
9.1
ADP Streamline Payroll
Reimbursement management
ADP SmartCompliance
8.6
ADP Streamline Payroll

Pros

  • SmartCompliance captures all the payroll data in one location and makes it easy to access.
  • SmartCompliance allows us to run reports when we need them. We can upload our periodic, quarterly and annual data and quickly extract reports to review for accuracy before the filing deadlines, which allows us to correct any issues without tax penalties, etc.
  • SmartCompliance makes it so easy to generate tax amendments when needed. The system stores all the employee data and has a process that is very easy to update wages and/or taxes as needed for correction. The system quickly generates the amendment files and provides reports to review for processing with tax agencies. It used to take months to get an amendment processed with our previous partners.
  • We can update tax rate changes, such as SUI rates, ourselves, as we received them without having to use a ticketing system that require monitoring for processing. We can quickly and easily update tax agency notices, which allows for very quick response time by ADP to any issues.
Gina Dye profile photo
  • ADP Streamline works best if you have a great ADP rep on the other end for your payroll purposes. I had a fantastic rep who was very responsive.
  • The ease and security of the upload process makes things quick and easy. Especially when actually preparing the payroll for upload can be difficult.
  • The report running format when I was using ADP Streamline was extremely user friendly and easy to navigate.
Sandra Van Munster profile photo

Cons

  • I WOULD LIKE TO SEE ADP ADDRESS DEALING DIRECTLY WITH THE COMPANY PREFERRENCES; AND NOT USE GENERAL GENERIC METHODS. WE KNOW ADP CAN PROGRAM TO YOUR COMPANY SPECIFIC NEEDS, BUT IT WOULD BE NICE IF CERTAIN ISSUES COULD BE USED ON A CUSTOMIZE BASIS. EXAMPLE RETRO PAY CALCULATOR PAID AS A SEPARATE CHECK AND STILL GENERATE INTO BATCHES FOR PAYMENT PROCESSING.
  • I WOULD LIKE TO SEE ADP PROVIDE MY TRAINING TO UNDERSTAND THEIR REPORT STRUCTURE AND HOW TO TRULY USE THIR ADP COMPLIANCE FULLY. THEY HAVE PROVIDED 2017 SOARS TRAINING BUT I WOULD LIKE TO SEE A MORE OF A ONE ON ONE COMPANY BASIS TRAINING.
  • ADP CAN HELP WHEN IT COME TO CLIENTS REACHING REPS IN A MORE TIMELY MANNER THE ACCT MANAGER USUALLY DOES GET BACK TO YOU BUT NOT ALWAYS THAT SOON.
Vanessa Anderson profile photo
  • ADP Streamline billing is slow to react to company changes. Hence incorrect invoices from ADP Streamline were issued and it took a very long time to get their billing department to correct these and issue credit notes.
  • In the payroll system I missed not being able to obtain a per country headcount and payroll numbers. Once payroll is processed it goes directly into an archive and is not easily viewable. It would be nice to have more visibility of personnel and payroll data.
No photo available

Likelihood to Renew

No score
No answers yet
No answers on this topic
ADP Streamline Payroll7.0
Based on 1 answer
Without knowing what the competitors offer I can only give a limited opinion.
No photo available

Usability

ADP SmartCompliance6.4
Based on 1 answer
Its easy to use just need additional changes to make some functions easier to find on the interface
Ramona Fenner profile photo
No score
No answers yet
No answers on this topic

Support

ADP SmartCompliance4.5
Based on 1 answer
The account managers have too many clients to give great customer service all the time. I had to complain to get better customer service
Ramona Fenner profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

More functionality and very easy display
Ramona Fenner profile photo
ADP was selected through a reference we received
No photo available

Return on Investment

  • Reduced the amount of administrative work required
  • Minimized the risk of missed liability payments
  • Minimized incorrect filings
Hilda Marquez profile photo
  • I cannot comment on this
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Screenshots

Pricing Details

ADP SmartCompliance

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Pricing varies based upon modules deployed and features enabled.

ADP Streamline Payroll

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details