What users are saying about

ADP SmartCompliance

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Top Rated
84 Ratings

ADP SmartCompliance

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Top Rated
84 Ratings
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Score 7.3 out of 101
18 Ratings
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Score 6.4 out of 101

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Likelihood to Recommend

ADP SmartCompliance

I LOVE ADP; ALL COMPANIES HAVE ROOM FOR IMPROVEMENTS
Vanessa Anderson profile photo

ADP Streamline Payroll

Make sure you understand exactly what ADP Streamline is before you purchase. And make sure you get a great rep!
Sandra Van Munster profile photo

Feature Rating Comparison

Payroll Management

ADP SmartCompliance
9.0
ADP Streamline Payroll
Pay calculation
ADP SmartCompliance
9.1
ADP Streamline Payroll
Support for external payroll vendors
ADP SmartCompliance
9.1
ADP Streamline Payroll
Benefit plan administration
ADP SmartCompliance
9.1
ADP Streamline Payroll
Direct deposit files
ADP SmartCompliance
9.1
ADP Streamline Payroll
Salary revision and increment management
ADP SmartCompliance
9.1
ADP Streamline Payroll
Reimbursement management
ADP SmartCompliance
8.6
ADP Streamline Payroll

Pros

  • ADP PROVIDES A VERY WELL KNOWLEDGABLE STAFF TO ADDRESS ANY ISSUE YOU MAY ENCOUNTER
  • ADP ARE CONCERNED ABOUT HOW YOU FEEL AS A USER OF THEIR SERVICES AND ALWAYS OPEN TO LEARN WHAT THEY CAN DO BETTER
  • ADP DEFINITELY WILL SEE ANY ISSUE THRU O THE END; GREAT FOLLOW UP SKILLS
Vanessa Anderson profile photo
  • I liked the notification features of the payroll module, which helped ensure, that payroll was processed in a timely manner without missing any deadlines.
  • The features in the payroll module seem effective to ensure that no accidental erroneous data entry can take place by a payroll administrator.
  • The CRS system allowed us to generate consolidated payroll summaries for all of our foreign sales office which were very beneficial and useful for our Finance Department
No photo available

Cons

  • Welcome any improvement.
  • Can't identify any missing functionality.
  • Have no suggestion on doing things different.
Hilda Marquez profile photo
  • ADP Streamline billing is slow to react to company changes. Hence incorrect invoices from ADP Streamline were issued and it took a very long time to get their billing department to correct these and issue credit notes.
  • In the payroll system I missed not being able to obtain a per country headcount and payroll numbers. Once payroll is processed it goes directly into an archive and is not easily viewable. It would be nice to have more visibility of personnel and payroll data.
No photo available

Likelihood to Renew

ADP SmartCompliance9.1
Based on 2 answers
I use ADP more often than anyone in our company, and it has saved a great deal of time, money, and effort in payroll tax.
Mitch Norby profile photo
ADP Streamline Payroll7.0
Based on 1 answer
Without knowing what the competitors offer I can only give a limited opinion.
No photo available

Usability

ADP SmartCompliance7.9
Based on 3 answers
very good but not perfect
Mitch Norby profile photo
No score
No answers yet
No answers on this topic

Support

ADP SmartCompliance7.3
Based on 3 answers
Overall most issues are handled quickly and accurately - there is some sloppiness with the Tax notice department in labeling and handling some cases
Mitch Norby profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP SmartCompliance6.4
Based on 2 answers
almost everything went smoothly, but I needed to check everything, and make some corrections later
Mitch Norby profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

ADP is a leader in the industry for a reason
Michelle Gagnon profile photo
ADP was selected through a reference we received
No photo available

Return on Investment

  • Our Payroll department has been able to move to a 100% electronic payment requirement in the four states we operate in, eliminating approximately $6,000/semi-monthly for postage, packaging and stop payment fees associated with live check processing. We've also been able to reduce the fraud risk in our 64 buildings by eliminating the need to keep a payroll check book in each for emergencies
  • We have been able to reallocate three head counts from manual tracking and entry of garnishments. The Garnishment Service Center has taken the responsibility of answering and tracking orders, issuing copies to employees and handling general inquiries from agencies and employees from our in-house staff.
Melissa Carter profile photo
  • I cannot comment on this
No photo available

Screenshots

Pricing Details

ADP SmartCompliance

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Pricing varies based upon modules deployed and features enabled.

ADP Streamline Payroll

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details