What users are saying about

ADP SmartCompliance

Top Rated
79 Ratings

APS

43 Ratings

ADP SmartCompliance

Top Rated
79 Ratings
Score 7.1 out of 101

APS

43 Ratings
Score 6.5 out of 101

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Likelihood to Recommend

ADP SmartCompliance

I believe ADP SmartCompliance is well suited for any organization that has implemented an HRIS system, such as Workday, but do not want to fully be responsible for the tax filings. I also feel it is very well suited to organizations such as ours that have employees in almost all 50 states. This helps to keep our payroll department staff at a minimum knowing we can rely on the cooperation between the Workday and the ADP SmartCompliance system. I think the only way I would not think SmartCompliance would be helpful would be with a very small company that would prefer to fully outsource their payroll process.
Gina Dye profile photo

APS

They are more suited to growing, nimble companies. They are soon adding employee approval to time cards and checkin by facial recognition. Additions and changes to improve functionality might not work for a very large company like GE.
Ronald D. Tompkins profile photo

Feature Rating Comparison

Payroll Management

ADP SmartCompliance
9.0
APS
8.5
Pay calculation
ADP SmartCompliance
9.1
APS
9.2
Benefit plan administration
ADP SmartCompliance
9.1
APS
8.2
Direct deposit files
ADP SmartCompliance
9.1
APS
9.9
Salary revision and increment management
ADP SmartCompliance
9.1
APS
8.9
Reimbursement management
ADP SmartCompliance
8.6
APS
9.0
Support for external payroll vendors
ADP SmartCompliance
APS
5.7

Human Resource Management

ADP SmartCompliance
APS
8.5
Employee demographic data
ADP SmartCompliance
APS
9.4
Employment history
ADP SmartCompliance
APS
8.7
Job profiles and administration
ADP SmartCompliance
APS
8.3
Workflow for transfers, promotions, pay raises, etc.
ADP SmartCompliance
APS
8.2
Organizational charting
ADP SmartCompliance
APS
7.9
Organization and location management
ADP SmartCompliance
APS
8.4
Compliance data (COBRA, OSHA, etc.)
ADP SmartCompliance
APS
8.4

Leave and Attendance Management

ADP SmartCompliance
APS
8.6
Approval workflow
ADP SmartCompliance
APS
9.4
Balance details
ADP SmartCompliance
APS
8.2
Annual carry-forward and encashment
ADP SmartCompliance
APS
8.3

Employee Self Service

ADP SmartCompliance
APS
8.6
View and generate pay and benefit information
ADP SmartCompliance
APS
9.4
Update personal information
ADP SmartCompliance
APS
9.4
View company policy documentation
ADP SmartCompliance
APS
8.1
Employee recognition
ADP SmartCompliance
APS
7.6
View job history
ADP SmartCompliance
APS
8.6

Asset Management

ADP SmartCompliance
APS
8.0
Tracking of all physical assets
ADP SmartCompliance
APS
8.0

HR Reporting

ADP SmartCompliance
APS
8.4
Report builder
ADP SmartCompliance
APS
9.2
Pre-built reports
ADP SmartCompliance
APS
8.5
Ability to combine HR data with external data
ADP SmartCompliance
APS
7.4

Onboarding

ADP SmartCompliance
APS
9.0
New hire portal
ADP SmartCompliance
APS
9.3
Manager tracking tools
ADP SmartCompliance
APS
8.7

Performance and Goals

ADP SmartCompliance
APS
7.8
Corporate goal setting
ADP SmartCompliance
APS
8.1
Individual goal setting
ADP SmartCompliance
APS
8.2
Line-of sight-visibility
ADP SmartCompliance
APS
8.2
Performance tracking
ADP SmartCompliance
APS
6.9

Performance Management

ADP SmartCompliance
APS
8.0
Performance plans
ADP SmartCompliance
APS
7.9
Performance improvement plans
ADP SmartCompliance
APS
7.0
Review status tracking
ADP SmartCompliance
APS
8.4
Review reminders
ADP SmartCompliance
APS
8.3
Multiple review frequency
ADP SmartCompliance
APS
8.5

Succession Planning

ADP SmartCompliance
APS
5.0
Create succession plans/pools
ADP SmartCompliance
APS
5.0
Candidate ranking
ADP SmartCompliance
APS
5.0

Recruiting / ATS

ADP SmartCompliance
APS
8.8
Job Requisition Management
ADP SmartCompliance
APS
9.2
Company Website Posting
ADP SmartCompliance
APS
9.2
Publish to Social Media
ADP SmartCompliance
APS
9.2
Job Search Site Posting
ADP SmartCompliance
APS
8.8
Duplicate Candidate Prevention
ADP SmartCompliance
APS
7.6
Applicant Tracking
ADP SmartCompliance
APS
8.4
Notifications and Alerts
ADP SmartCompliance
APS
9.2

Pros

  • ADP SmartCompliance is great in that it provides all the reporting and info that you need in one spot and in an organized manner.
  • I like that ADP SmartCompliance allows you to upload agency notices and track the process of where it is at.
  • ADP allows the user to update tax rates an new states easily and quickly.
Leticia Alvarez, CPP profile photo
  • Ease of use of software
  • Intuitive step by step process for processing payroll
  • Reporting is easily customized
John Bellini III profile photo

Cons

  • Some of the SmartCompliance modules (i.e. Aline) are fairly new, thus can be a little buggy in the initial usage. Items like historical data from the prior PAT system are slow to move over, meaning multiple log ins are still needed to access history
  • Customer Service support is great, but sometimes it can be difficult to get Technical Support involved to assist with things like troubleshooting data integration issues or site specifications to build/improve data flow.
Melissa Carter profile photo
  • I can't find a weakness. The customer support is there - even with simple things as well as any difficulty we may have in house. APS Online works with us!
Patricia Riedlinger profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
APS9.7
Based on 6 answers
Without a doubt, we will stay with APS Online
Patricia Riedlinger profile photo

Usability

ADP SmartCompliance6.4
Based on 1 answer
Its easy to use just need additional changes to make some functions easier to find on the interface
Ramona Fenner profile photo
APS9.5
Based on 4 answers
Very well streamlined, easy to understand, very intuitive
No photo available

Reliability and Availability

No score
No answers yet
No answers on this topic
APS9.0
Based on 1 answer
I haven't had any outages
No photo available

Performance

No score
No answers yet
No answers on this topic
APS9.0
Based on 1 answer
No photo available

Support

ADP SmartCompliance4.5
Based on 1 answer
The account managers have too many clients to give great customer service all the time. I had to complain to get better customer service
Ramona Fenner profile photo
APS9.9
Based on 3 answers
There is one primary account representative that we contact on a regular basis. If she is unavailable, there are others on her team. It does seem that our implementation was more complex than others that have been installed, so fixes are not as easily remedied.
No photo available

In-Person Training

No score
No answers yet
No answers on this topic
APS9.0
Based on 1 answer
Even if it wasn't in-person on location, we felt like we had our trainer in the room with us.
No photo available

Online Training

No score
No answers yet
No answers on this topic
APS9.0
Based on 1 answer
We had great webinars.
No photo available

Implementation

No score
No answers yet
No answers on this topic
APS8.7
Based on 4 answers
It would have been helpful to understand the phases of the implementation up front so I could have prepared differently for enrollments, billing, and transfer of information to payroll. At the end of the day, I'm happy with the selection and the system and anticipate I will like it better as we go along. We have done a number of other system implementations in the past few years, and this has been pretty painless, however, I've had a few surprises.
No photo available

Alternatives Considered

More functionality and very easy display
Ramona Fenner profile photo
We were previously with ADP and while the functionality improved when we moved to the Workforce Now version, we still wanted an improved and more economical solution for integrating payroll and HR with benefits management. APS Online offers that.
Karla Hebert profile photo

Scalability

No score
No answers yet
No answers on this topic
APS9.0
Based on 1 answer
I've never had a problem with the system nor in finding the right information.
No photo available

Return on Investment

  • Our Payroll department has been able to move to a 100% electronic payment requirement in the four states we operate in, eliminating approximately $6,000/semi-monthly for postage, packaging and stop payment fees associated with live check processing. We've also been able to reduce the fraud risk in our 64 buildings by eliminating the need to keep a payroll check book in each for emergencies
  • We have been able to reallocate three head counts from manual tracking and entry of garnishments. The Garnishment Service Center has taken the responsibility of answering and tracking orders, issuing copies to employees and handling general inquiries from agencies and employees from our in-house staff.
Melissa Carter profile photo
  • We are about to start offering benefits and APS OnLine has made the transition so much easier--I feel they understand my needs and have thought through how to help us be compliant.
No photo available

Screenshots

Pricing Details

ADP SmartCompliance

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Pricing varies based upon modules deployed and features enabled.

APS

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Our Payroll solution is offered as a standalone service, but additional solutions must be used in conjunction with our Payroll solution. This ensures the best possible user experience for our customers.