What users are saying about

ADP SmartCompliance

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Top Rated
85 Ratings
42 Ratings

ADP SmartCompliance

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Top Rated
85 Ratings
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Score 7.3 out of 101
42 Ratings
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Score 7.3 out of 101

Add comparison

Likelihood to Recommend

ADP SmartCompliance

I LOVE ADP; ALL COMPANIES HAVE ROOM FOR IMPROVEMENTS
Vanessa Anderson profile photo

APS

They are more suited to growing, nimble companies. They are soon adding employee approval to time cards and checkin by facial recognition. Additions and changes to improve functionality might not work for a very large company like GE.
Ronald D. Tompkins profile photo

Feature Rating Comparison

Payroll Management

ADP SmartCompliance
9.0
APS
8.5
Pay calculation
ADP SmartCompliance
9.1
APS
9.2
Support for external payroll vendors
ADP SmartCompliance
9.1
APS
5.7
Benefit plan administration
ADP SmartCompliance
9.1
APS
8.2
Direct deposit files
ADP SmartCompliance
9.1
APS
9.9
Salary revision and increment management
ADP SmartCompliance
9.1
APS
9.0
Reimbursement management
ADP SmartCompliance
8.6
APS
9.0

Human Resource Management

ADP SmartCompliance
APS
8.5
Employee demographic data
ADP SmartCompliance
APS
9.4
Employment history
ADP SmartCompliance
APS
8.7
Job profiles and administration
ADP SmartCompliance
APS
8.3
Workflow for transfers, promotions, pay raises, etc.
ADP SmartCompliance
APS
8.2
Organizational charting
ADP SmartCompliance
APS
7.9
Organization and location management
ADP SmartCompliance
APS
8.4
Compliance data (COBRA, OSHA, etc.)
ADP SmartCompliance
APS
8.4

Leave and Attendance Management

ADP SmartCompliance
APS
8.7
Approval workflow
ADP SmartCompliance
APS
9.4
Balance details
ADP SmartCompliance
APS
8.2
Annual carry-forward and encashment
ADP SmartCompliance
APS
8.3

Employee Self Service

ADP SmartCompliance
APS
8.6
View and generate pay and benefit information
ADP SmartCompliance
APS
9.4
Update personal information
ADP SmartCompliance
APS
9.5
View company policy documentation
ADP SmartCompliance
APS
8.1
Employee recognition
ADP SmartCompliance
APS
7.6
View job history
ADP SmartCompliance
APS
8.6

Asset Management

ADP SmartCompliance
APS
8.0
Tracking of all physical assets
ADP SmartCompliance
APS
8.0

HR Reporting

ADP SmartCompliance
APS
8.4
Report builder
ADP SmartCompliance
APS
9.2
Pre-built reports
ADP SmartCompliance
APS
8.5
Ability to combine HR data with external data
ADP SmartCompliance
APS
7.4

Onboarding

ADP SmartCompliance
APS
9.0
New hire portal
ADP SmartCompliance
APS
9.3
Manager tracking tools
ADP SmartCompliance
APS
8.7

Performance and Goals

ADP SmartCompliance
APS
7.8
Corporate goal setting
ADP SmartCompliance
APS
8.1
Individual goal setting
ADP SmartCompliance
APS
8.2
Line-of sight-visibility
ADP SmartCompliance
APS
8.2
Performance tracking
ADP SmartCompliance
APS
6.9

Performance Management

ADP SmartCompliance
APS
8.0
Performance plans
ADP SmartCompliance
APS
7.9
Performance improvement plans
ADP SmartCompliance
APS
7.0
Review status tracking
ADP SmartCompliance
APS
8.4
Review reminders
ADP SmartCompliance
APS
8.3
Multiple review frequency
ADP SmartCompliance
APS
8.5

Succession Planning

ADP SmartCompliance
APS
5.0
Create succession plans/pools
ADP SmartCompliance
APS
5.0
Candidate ranking
ADP SmartCompliance
APS
5.0

Recruiting / ATS

ADP SmartCompliance
APS
8.8
Job Requisition Management
ADP SmartCompliance
APS
9.2
Company Website Posting
ADP SmartCompliance
APS
9.2
Publish to Social Media
ADP SmartCompliance
APS
9.2
Job Search Site Posting
ADP SmartCompliance
APS
8.8
Duplicate Candidate Prevention
ADP SmartCompliance
APS
7.6
Applicant Tracking
ADP SmartCompliance
APS
8.4
Notifications and Alerts
ADP SmartCompliance
APS
9.2

Pros

  • It accurately keeps track of payroll's transmission sweeps in their ADP Ledger.
  • It's able to keep track of all amendments and their status.
  • You can view all rates and ID numbers in SmartCompliance.
Lynwood Waller profile photo
  • APS OnLine is a great end user product and very easy for our employees. They have quick access to all their information, their accrual balances, hours worked, etc. They are able to enter their time off requests in the system. Although our prior system had these capabilities, employees had difficulty accessing system. If they couldn't get in, they couldn't use it. More employees logged on to APS in the first two weeks of use than in the prior three years with former system.
  • Integration - Data is real-time. When you enter information in one area of the software, it is immediately present in the rest of the system. No waiting for overnight interface. Change log provides backup for any changes that have been made as well as safeguards in the approval process.
  • Administrative ease - The system is very straight forward, logical, and easy to operate from the administrative end. [There is a] designated representative to address questions as they arise. No sitting on hold.
No photo available

Cons

  • Better confirmation of each deposit with individual agencies.
Paul Barnes, CPP profile photo
  • State by state rules - In a few states that we work in they have very strict rules on overtime, sick leave, etc and APS didn't have the time and attendance pre-configured correctly for these. Their development team has really worked with us to handle it but it just took a bit longer. Overall though they have been very upfront about it and have been able to make the necessary changes.
  • No scheduling - I think this is something in development right now but I know that other larger companies do have this capability. It would be great to have but it truly hasn't "hurt" our ability to do payroll.
Lindsey Rosin profile photo

Likelihood to Renew

ADP SmartCompliance9.1
Based on 2 answers
I use ADP more often than anyone in our company, and it has saved a great deal of time, money, and effort in payroll tax.
Mitch Norby profile photo
APS9.7
Based on 6 answers
Without a doubt, we will stay with APS Online
Patricia Riedlinger profile photo

Usability

ADP SmartCompliance7.9
Based on 3 answers
Its easy to use just need additional changes to make some functions easier to find on the interface
Ramona Fenner profile photo
APS9.5
Based on 4 answers
It is very easy to use and you don't have to drill down through too many screens to get to what you need.
Karla Hebert profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
APS9.0
Based on 1 answer
I haven't had any outages
No photo available

Performance

No score
No answers yet
No answers on this topic
APS9.0
Based on 1 answer
No photo available

Support

ADP SmartCompliance7.3
Based on 3 answers
Overall most issues are handled quickly and accurately - there is some sloppiness with the Tax notice department in labeling and handling some cases
Mitch Norby profile photo
APS9.9
Based on 3 answers
There is one primary account representative that we contact on a regular basis. If she is unavailable, there are others on her team. It does seem that our implementation was more complex than others that have been installed, so fixes are not as easily remedied.
No photo available

In-Person Training

No score
No answers yet
No answers on this topic
APS9.0
Based on 1 answer
Even if it wasn't in-person on location, we felt like we had our trainer in the room with us.
No photo available

Online Training

No score
No answers yet
No answers on this topic
APS9.0
Based on 1 answer
We had great webinars.
No photo available

Implementation

ADP SmartCompliance6.4
Based on 2 answers
almost everything went smoothly, but I needed to check everything, and make some corrections later
Mitch Norby profile photo
APS8.7
Based on 4 answers
My implementation went smoothly. They were always ready to assist when needed.
Chanell Clayton profile photo

Alternatives Considered

More functionality and very easy display
Ramona Fenner profile photo
We had used ADP for years and had always struggled with their customer service. With over 20 locations (20+ W2s, quarterly filings, etc) we had a lot of questions. We would have to call and sit on hold for long periods of time to talk to someone who couldn't always answer our questions. Then we would get different answers from different people or have to re-explain our issue. It was a major time suck for my employees and they dreaded having to call all of the time. For us - the final straws for us to switch providers were: +Numerous year end filings with incorrect names and addresses (they couldn't keep our 20+ locations separate even though our paperwork was completed correctly)+Incorrect SUI rates for several locations that resulted in tens of thousands of dollars in overpayments which was a lot of money for small hotels. We had sent in numerous requests for them to fix this but it never happened+Lack of care - even though we were having all of these issues, nobody would work with us to get them all resolved and make sure to remedy the situation. We had to seek out a manager to get them resolved but even after this, we still had more issues.Overall - DON'T stick with ADP or even think about switching to them. They might be able to slash prices but their poor customer service and lack of care will cost you in the end. It's not worth it. APS does everything ADP had the capability of but we don't have the errors or headaches we did before. I am really looking forward to this year end!
Lindsey Rosin profile photo

Scalability

No score
No answers yet
No answers on this topic
APS9.0
Based on 1 answer
I've never had a problem with the system nor in finding the right information.
No photo available

Return on Investment

  • ADP makes our tax filing and reconciliation process very easy. It takes a minimal amount of time to reconcile and file payroll taxes.
Paul Barnes, CPP profile photo
  • Very cost effective way for us to process payroll.
Sandy Wright profile photo

Screenshots

Pricing Details

ADP SmartCompliance

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Pricing varies based upon modules deployed and features enabled.

APS

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Our Payroll solution is offered as a standalone service, but additional solutions must be used in conjunction with our Payroll solution. This ensures the best possible user experience for our customers.