What users are saying about

ADP SmartCompliance

Top Rated
80 Ratings

ADP SmartCompliance

Top Rated
80 Ratings
Score 7.3 out of 101

BenefitMall PayFocus

3 Ratings
Score 8.7 out of 101

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Likelihood to Recommend

ADP SmartCompliance

I believe ADP SmartCompliance is well suited for any organization that has implemented an HRIS system, such as Workday, but do not want to fully be responsible for the tax filings. I also feel it is very well suited to organizations such as ours that have employees in almost all 50 states. This helps to keep our payroll department staff at a minimum knowing we can rely on the cooperation between the Workday and the ADP SmartCompliance system. I think the only way I would not think SmartCompliance would be helpful would be with a very small company that would prefer to fully outsource their payroll process.
Gina Dye profile photo

BenefitMall PayFocus

If you are new to payroll processing, start here. It is easy to use and you will be able to use it without a problem.
Melissa Rivera profile photo

Feature Rating Comparison

Payroll Management

ADP SmartCompliance
9.0
BenefitMall PayFocus
Pay calculation
ADP SmartCompliance
9.1
BenefitMall PayFocus
Benefit plan administration
ADP SmartCompliance
9.1
BenefitMall PayFocus
Direct deposit files
ADP SmartCompliance
9.1
BenefitMall PayFocus
Salary revision and increment management
ADP SmartCompliance
9.1
BenefitMall PayFocus
Reimbursement management
ADP SmartCompliance
8.6
BenefitMall PayFocus

Pros

  • SmartCompliance captures all the payroll data in one location and makes it easy to access.
  • SmartCompliance allows us to run reports when we need them. We can upload our periodic, quarterly and annual data and quickly extract reports to review for accuracy before the filing deadlines, which allows us to correct any issues without tax penalties, etc.
  • SmartCompliance makes it so easy to generate tax amendments when needed. The system stores all the employee data and has a process that is very easy to update wages and/or taxes as needed for correction. The system quickly generates the amendment files and provides reports to review for processing with tax agencies. It used to take months to get an amendment processed with our previous partners.
  • We can update tax rate changes, such as SUI rates, ourselves, as we received them without having to use a ticketing system that require monitoring for processing. We can quickly and easily update tax agency notices, which allows for very quick response time by ADP to any issues.
Gina Dye profile photo
  • Track PTO
  • Track hire, termination, and raise dates
Melissa Rivera profile photo

Cons

  • In the area of quarterly filings, it takes a bit of experience to understand all the reports generated and in which order we should review or use the reports. Laying them out in a organized way that we could quickly go down the list of priority would be very helpful.
  • Occasionally, I need to add a comment to a tax notice that has been submitted and it seems to be locked for commenting. It would be helpful to be able to add information after a tax notice has been submitted.
Gina Dye profile photo
  • Calendar alerts: notify HR when employees hit 90 days, anniversary, benefits eligibility
Melissa Rivera profile photo

Usability

ADP SmartCompliance6.4
Based on 1 answer
Its easy to use just need additional changes to make some functions easier to find on the interface
Ramona Fenner profile photo
No score
No answers yet
No answers on this topic

Support

ADP SmartCompliance4.5
Based on 1 answer
The account managers have too many clients to give great customer service all the time. I had to complain to get better customer service
Ramona Fenner profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

More functionality and very easy display
Ramona Fenner profile photo
There was no place for me to track and store employees information. No HR back up. I had to email all the names and hours to my rep and hope I didn't forget anyone.
Melissa Rivera profile photo

Return on Investment

  • RUNNING QUERY
  • TRYING TO SET UP RETRO BY THRU ADP CALCULATOR
  • UNDERSTANDING MORE OF THE ADP SMART COMPLIANCE WEBSITE
Vanessa Anderson profile photo
  • Great ROI. Allows me to save significant time.
Felipe B. Fulgencio profile photo

Pricing Details

ADP SmartCompliance

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Pricing varies based upon modules deployed and features enabled.

BenefitMall PayFocus

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details