What users are saying about

ADP SmartCompliance

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Top Rated
90 Ratings

ADP SmartCompliance

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Top Rated
90 Ratings
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Score 7.4 out of 101
1 Ratings
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Score 7 out of 101

Add comparison

Likelihood to Recommend

ADP SmartCompliance

ADP SmartCompliance is a great resource for users of the ADP suite of products. I don't have any real negatives. I think it's one of the best third party resources that my company uses, and I've seen a number of them. Also, the continuous improvement of the website and it's offerings keeps me coming back to see what else I can do on the site. I've used SmartCompliance since it's creation, and other ADP resources prior to SmartCompliance and I am thoroughly sold on it.
Lara Wilkins, CPP profile photo

Evolution Payroll

We have a small company with very simple needs. This software meets those needs, but it looks like it is capable of doing so much more than what we use it for. I typically use only a few screens and a few reports. It is very well suited for our needs, but I don't know the full functionality of the system due to our limited needs.
Erik Hall profile photo

Feature Rating Comparison

Payroll Management

ADP SmartCompliance
8.7
Evolution Payroll
7.7
Pay calculation
ADP SmartCompliance
8.8
Evolution Payroll
10.0
Support for external payroll vendors
ADP SmartCompliance
8.5
Evolution Payroll
Benefit plan administration
ADP SmartCompliance
8.3
Evolution Payroll
Direct deposit files
ADP SmartCompliance
9.2
Evolution Payroll
10.0
Salary revision and increment management
ADP SmartCompliance
8.7
Evolution Payroll
3.0
Reimbursement management
ADP SmartCompliance
8.8
Evolution Payroll

Pros

  • SmartCompliance captures all the payroll data in one location and makes it easy to access.
  • SmartCompliance allows us to run reports when we need them. We can upload our periodic, quarterly and annual data and quickly extract reports to review for accuracy before the filing deadlines, which allows us to correct any issues without tax penalties, etc.
  • SmartCompliance makes it so easy to generate tax amendments when needed. The system stores all the employee data and has a process that is very easy to update wages and/or taxes as needed for correction. The system quickly generates the amendment files and provides reports to review for processing with tax agencies. It used to take months to get an amendment processed with our previous partners.
  • We can update tax rate changes, such as SUI rates, ourselves, as we received them without having to use a ticketing system that require monitoring for processing. We can quickly and easily update tax agency notices, which allows for very quick response time by ADP to any issues.
Gina Dye profile photo
  • It keeps track of 401K deferrals.
  • It keeps track of our payroll taxes.
  • It handles a variety of payroll types (Hourly, Salary, Weekly, Semi-Monthly and Monthly).
  • Keeps track of SUTA and FUTA rates.
Erik Hall profile photo

Cons

  • Welcome any improvement.
  • Can't identify any missing functionality.
  • Have no suggestion on doing things different.
Hilda Marquez profile photo
  • One problem it has is if you try to cut multiple checks for a person (sometimes) it creates an error which requires assistance from the processor to get it straightened out.
  • You need to pay close attention when reviewing prior to submitting. Sometimes if you think you saved something it might not have saved it and if you don't catch it before you submit, it requires assistance to get corrected up to and including voiding a check and re-issuing.
  • In my opinion, it's somewhat expensive. I have been looking at other providers who would use a different system, and they seem to be significantly cheaper. That may not be a direct correlation to the software but to the provider.
  • I don't know if it is capable of allowing a user to create new reports, but if it doesn't, that would be something to consider as a missing functionality.
  • I haven't found an area that allows for tracking pay increases. We simply overwrite a persons rate of pay when we give a raise, so there is no tracking of the date a raise was given or a comparison showing what they made prior to or when the last raise was given. (That I am aware of).
Erik Hall profile photo

Likelihood to Renew

ADP SmartCompliance9.1
Based on 2 answers
I use ADP more often than anyone in our company, and it has saved a great deal of time, money, and effort in payroll tax.
Mitch Norby profile photo
Evolution Payroll4.0
Based on 1 answer
Evolution is provided by our current third party payroll processor. We are currently considering changing processors, because of increased prices and competition is priced significantly lower.
Erik Hall profile photo

Usability

ADP SmartCompliance7.9
Based on 3 answers
Its easy to use just need additional changes to make some functions easier to find on the interface
Ramona Fenner profile photo
No score
No answers yet
No answers on this topic

Support

ADP SmartCompliance7.3
Based on 3 answers
The account managers have too many clients to give great customer service all the time. I had to complain to get better customer service
Ramona Fenner profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP SmartCompliance6.4
Based on 2 answers
almost everything went smoothly, but I needed to check everything, and make some corrections later
Mitch Norby profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

ADP is a leader in the industry for a reason
Michelle Gagnon profile photo
This is the first payroll software I have used. My prior experience was keeping track of the various aspects of a really simple payroll (no benefits at all) in PeachTree 20 plus years ago, so I am unable to provide a comparison.
Erik Hall profile photo

Return on Investment

  • Our Payroll department has been able to move to a 100% electronic payment requirement in the four states we operate in, eliminating approximately $6,000/semi-monthly for postage, packaging and stop payment fees associated with live check processing. We've also been able to reduce the fraud risk in our 64 buildings by eliminating the need to keep a payroll check book in each for emergencies
  • We have been able to reallocate three head counts from manual tracking and entry of garnishments. The Garnishment Service Center has taken the responsibility of answering and tracking orders, issuing copies to employees and handling general inquiries from agencies and employees from our in-house staff.
Melissa Carter profile photo
  • Considering this company was processing payroll manually and keeping track of all of the items in handwritten ledgers prior to using this software, I would think the impact has been substantially beneficial, just in time and effort savings.
  • The company bought into this service about 20 years prior to my joining them. So, I don't know when they accomplished ROI.
  • My company didn't purchase the software, they use it because the payroll processor uses it as their payroll system. So, there is not traditional ROI, as they never purchased the software.
Erik Hall profile photo

Pricing Details

ADP SmartCompliance

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Pricing varies based upon modules deployed and features enabled.

Evolution Payroll

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details