What users are saying about

ADP SmartCompliance<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
83 Ratings

ADP SmartCompliance<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
83 Ratings
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Score 7.3 out of 101

Evolution Payroll

1 Ratings
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Score 7 out of 101

Add comparison

Likelihood to Recommend

ADP SmartCompliance

I LOVE ADP; ALL COMPANIES HAVE ROOM FOR IMPROVEMENTS
Vanessa Anderson profile photo

Evolution Payroll

We have a small company with very simple needs. This software meets those needs, but it looks like it is capable of doing so much more than what we use it for. I typically use only a few screens and a few reports. It is very well suited for our needs, but I don't know the full functionality of the system due to our limited needs.
Erik Hall profile photo

Feature Rating Comparison

Payroll Management

ADP SmartCompliance
9.0
Evolution Payroll
7.7
Pay calculation
ADP SmartCompliance
9.1
Evolution Payroll
10.0
Benefit plan administration
ADP SmartCompliance
9.1
Evolution Payroll
Direct deposit files
ADP SmartCompliance
9.1
Evolution Payroll
10.0
Salary revision and increment management
ADP SmartCompliance
9.1
Evolution Payroll
3.0
Reimbursement management
ADP SmartCompliance
8.6
Evolution Payroll

Pros

  • Provides a Tax Summary
  • Timely filing and paying of taxes
  • Research of agency notices
Hilda Marquez profile photo
  • It keeps track of 401K deferrals.
  • It keeps track of our payroll taxes.
  • It handles a variety of payroll types (Hourly, Salary, Weekly, Semi-Monthly and Monthly).
  • Keeps track of SUTA and FUTA rates.
Erik Hall profile photo

Cons

  • Having quarterly/annual filing information available more timely would be useful.
  • Being able to communicate with ADP tax experts through SmartCompliance would be a great tool.
  • Being able to communicate with ADP garnishment experts through SmartCompliance would be a great tool.
Marissa Johnson profile photo
  • One problem it has is if you try to cut multiple checks for a person (sometimes) it creates an error which requires assistance from the processor to get it straightened out.
  • You need to pay close attention when reviewing prior to submitting. Sometimes if you think you saved something it might not have saved it and if you don't catch it before you submit, it requires assistance to get corrected up to and including voiding a check and re-issuing.
  • In my opinion, it's somewhat expensive. I have been looking at other providers who would use a different system, and they seem to be significantly cheaper. That may not be a direct correlation to the software but to the provider.
  • I don't know if it is capable of allowing a user to create new reports, but if it doesn't, that would be something to consider as a missing functionality.
  • I haven't found an area that allows for tracking pay increases. We simply overwrite a persons rate of pay when we give a raise, so there is no tracking of the date a raise was given or a comparison showing what they made prior to or when the last raise was given. (That I am aware of).
Erik Hall profile photo

Likelihood to Renew

ADP SmartCompliance9.1
Based on 1 answer
I use ADP more often than anyone in our company, and it has saved a great deal of time, money, and effort in payroll tax.
Mitch Norby profile photo
Evolution Payroll4.0
Based on 1 answer
Evolution is provided by our current third party payroll processor. We are currently considering changing processors, because of increased prices and competition is priced significantly lower.
Erik Hall profile photo

Usability

ADP SmartCompliance7.3
Based on 2 answers
Its easy to use just need additional changes to make some functions easier to find on the interface
Ramona Fenner profile photo
No score
No answers yet
No answers on this topic

Support

ADP SmartCompliance6.4
Based on 2 answers
The account managers have too many clients to give great customer service all the time. I had to complain to get better customer service
Ramona Fenner profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP SmartCompliance8.2
Based on 1 answer
almost everything went smoothly, but I needed to check everything, and make some corrections later
Mitch Norby profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

ADP is far superior
Mitch Norby profile photo
This is the first payroll software I have used. My prior experience was keeping track of the various aspects of a really simple payroll (no benefits at all) in PeachTree 20 plus years ago, so I am unable to provide a comparison.
Erik Hall profile photo

Return on Investment

  • It takes fewer employees and is more accurate than anything we have used in the past. Changes are easy to spot and apply to internal systems if needed.
  • ADP will only do what you tell them to do, no more and no less. Someone needs to watch and make sure the communication is clear and precise so that everything is done correctly.
Mitch Norby profile photo
  • Considering this company was processing payroll manually and keeping track of all of the items in handwritten ledgers prior to using this software, I would think the impact has been substantially beneficial, just in time and effort savings.
  • The company bought into this service about 20 years prior to my joining them. So, I don't know when they accomplished ROI.
  • My company didn't purchase the software, they use it because the payroll processor uses it as their payroll system. So, there is not traditional ROI, as they never purchased the software.
Erik Hall profile photo

Pricing Details

ADP SmartCompliance

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Pricing varies based upon modules deployed and features enabled.

Evolution Payroll

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details