ADP SmartCompliance vs. Greenshades

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ADP SmartCompliance
Score 8.2 out of 10
N/A
ADP SmartCompliance is a tax and regulatory compliance platform for midsize or larger companies using an ERP or non-ADP platform for HR and HRMS services.N/A
Greenshades
Score 7.6 out of 10
N/A
Greenshades Software in Jacksonville, Florida offers their cloud-based solutions for payroll taxes and benefits management, including an employee self-service portal, as well as tax & compliance management, and a time clock for employee self-service.N/A
Pricing
ADP SmartComplianceGreenshades
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ADP SmartComplianceGreenshades
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredNo setup fee
Additional DetailsPricing varies based upon modules deployed and features enabled.
More Pricing Information
Community Pulse
ADP SmartComplianceGreenshades
Considered Both Products
ADP SmartCompliance
Chose ADP SmartCompliance
ADP SmartCompliance is easy to use, and we like the pricing of the product.
Greenshades

No answer on this topic

Top Pros
Top Cons
Features
ADP SmartComplianceGreenshades
Type of tax
Comparison of Type of tax features of Product A and Product B
ADP SmartCompliance
8.9
9 Ratings
5% above category average
Greenshades
-
Ratings
Sales and Use Taxes9.53 Ratings00 Ratings
Cross-border Taxes8.07 Ratings00 Ratings
VAT / GST Taxes9.11 Ratings00 Ratings
Energy and Fuel Taxes9.11 Ratings00 Ratings
Tax Reporting & Compliance
Comparison of Tax Reporting & Compliance features of Product A and Product B
ADP SmartCompliance
7.7
40 Ratings
8% below category average
Greenshades
-
Ratings
Geolocation for Tax Assessment7.111 Ratings00 Ratings
3rd-Party Software Integrations8.121 Ratings00 Ratings
Tax Data Reporting7.939 Ratings00 Ratings
Compliance Administration Management7.232 Ratings00 Ratings
Tax Exemption Processing8.015 Ratings00 Ratings
Tax Document Management7.432 Ratings00 Ratings
Complex Tax Scenario Management8.124 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
ADP SmartCompliance
-
Ratings
Greenshades
7.9
3 Ratings
5% below category average
Pay calculation00 Ratings6.13 Ratings
Support for external payroll vendors00 Ratings9.11 Ratings
Off-cycle/On-Demand payment00 Ratings9.02 Ratings
Benefit plan administration00 Ratings5.32 Ratings
Direct deposit files00 Ratings9.73 Ratings
Salary revision and increment management00 Ratings9.02 Ratings
Reimbursement management00 Ratings7.31 Ratings
Best Alternatives
ADP SmartComplianceGreenshades
Small Businesses
Canopy
Canopy
Score 9.5 out of 10
Patriot Software
Patriot Software
Score 9.0 out of 10
Medium-sized Companies
LOVAT
LOVAT
Score 10.0 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Vertex
Vertex
Score 8.4 out of 10
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ADP SmartComplianceGreenshades
Likelihood to Recommend
8.4
(134 ratings)
3.0
(4 ratings)
Likelihood to Renew
7.8
(29 ratings)
-
(0 ratings)
Usability
7.8
(37 ratings)
-
(0 ratings)
Availability
8.9
(12 ratings)
-
(0 ratings)
Performance
8.5
(12 ratings)
-
(0 ratings)
Support Rating
5.6
(37 ratings)
-
(0 ratings)
In-Person Training
4.6
(4 ratings)
-
(0 ratings)
Online Training
8.3
(9 ratings)
-
(0 ratings)
Implementation Rating
4.8
(22 ratings)
-
(0 ratings)
Configurability
7.9
(10 ratings)
-
(0 ratings)
Ease of integration
6.9
(9 ratings)
-
(0 ratings)
Product Scalability
8.7
(11 ratings)
-
(0 ratings)
Vendor post-sale
5.5
(9 ratings)
-
(0 ratings)
Vendor pre-sale
6.4
(8 ratings)
-
(0 ratings)
User Testimonials
ADP SmartComplianceGreenshades
Likelihood to Recommend
ADP
There has been much end user improvement on this site over the 3 years that I have been using it. I really appreciate the focus and attention ADP has place on making this a user friendly site so that their customers can better navigate their payroll tax issues. I look forward to the additional features that will be added in another three years time. I really am able to be quite efficient within my role because of the ease of use of this site.
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Greenshades Software
We used to have ADP for payroll, the gold standard. I guess to save a few bucks my company switched to Greenshades. From time to time my payroll stub does not show up on time. I asked my HR department about this and was told they are not fond of Greenshades. I call Greenshades to ask about the delay. They do not have any support contact information on the employee website I use to get my payroll information. I had to google them and found a support contact on their website. Not good. When I spoke to someone to ask about the pay stub delays, he hung up on me.
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Pros
ADP
  • It helps us identify our employees who entered their account information incorrectly and get the payment reissued to them as quickly as possible.
  • It helps us quickly and securely issue payment to employees who terminate.
  • We efficiently get our garnishments processed to remain compliant.
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Greenshades Software
  • Electronic Filing
  • Fast and easy W2s
  • Edited and Resubmitting W2s
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Cons
ADP
  • ADP should have their SC employees better trained to give consistent answers about how to handle certain tax issues relating to the states. I seem to get a different answer multiple times.
  • It's difficult to distinguish between which cases/letters goes through ADP Workforce Now Service Connect and which cases go through SmartCompliance. I have been told differently on many occasions and will find a case in both places.
  • While many of the agency notices of tax rate changes, etc. are a very quick process and ADP "resolves" the case, I find other notices get lost in the shuffle when it doesn't fit exactly into the rate change bucket or the past due bill that says "Just Pay It". Some letters aren't that straightforward.
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Greenshades Software
  • Better overall website design
  • Easier to edit time slots on timesheet
  • Better notification system for when things need to be approved
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Likelihood to Renew
ADP
There is no other option on the table for us at the moment to go with a different vendor. We also have had very little issues processing with ADP that would make us want to look for a new vendor.
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Greenshades Software
No answers on this topic
Usability
ADP
For the most part, one can get in and learn how to navigate the system by just clicking on one of the suject areas. If you have a good clientrepresentative, they will inform you of new features/functionality and give you a quick demo. This is helpful for one to go back in and navigate to learn how it works and usefulness.
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Greenshades Software
No answers on this topic
Reliability and Availability
ADP
We have never experienced unavailability with ADP. They communicate promptly when there is a holiday or if the system is down for maintenance. The maintenance schedule is during times when it is least used
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Greenshades Software
No answers on this topic
Performance
ADP
If ADP is having issues, they communicate the problem within the solution once you log in. They also communicate that the issue will be fixed promptly. Reports run efficiently and in a reasonable amount of time. Also, the reports allow for various reporting types to be produced like a PDF or a Microsoft Excel file.
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Greenshades Software
No answers on this topic
Support Rating
ADP
As mentioned in the last comment, everyone and everything has been great. However sometimes you get one person that I feel can bring a score down and the current dedicated tax representative I have I do not feel is very supportive.
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Greenshades Software
No answers on this topic
In-Person Training
ADP
I haven't participated in in-person training yet.
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Greenshades Software
No answers on this topic
Online Training
ADP
They have annual training for Smart Compliance, which is very helpful. We learn the most up to laws for various subject matters, like garnishments, payroll law, child support, state unemployment laws by states. We also earn credit toward certifications. The training is user friendly, and highly recommended. It can be done live or listened to at your own convenience.
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Greenshades Software
No answers on this topic
Implementation Rating
ADP
Currently all electronic copies of our returns have to be downloaded one at a time. There should be a way to download all returns for a quarter in a zip file or single download.
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Greenshades Software
No answers on this topic
Alternatives Considered
ADP
ADP SmartCompliance was easily integrated with WFN and all of our employee data was in one place. We saw this as an advantage instead of having to log into multiple platforms, everything was quickly accessible to respond to a VOE or claim.
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Greenshades Software
We didn't evaluate it against anything else - we knew we wanted to utilize Greenshades.
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Scalability
ADP
ADP has the ability to scale across departments. This was found to be true when we rolled out the wage payment solution. ADP users are able to view their pay stubs on their phones and/or computers. This wage payment portal offers W2 storage and paystub storage for access at any time by an employee.
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Greenshades Software
No answers on this topic
Return on Investment
ADP
  • The customer service phone service for the ADP Wisely service is very bad. No understanding or a language barrier is a very difficult service to deal with. Also working with them to correct a situation was impossible. It is basically non existent.
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Greenshades Software
  • Ease of access
  • Good for new companies
  • Demo was nice
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ScreenShots

ADP SmartCompliance Screenshots

Screenshot of