What users are saying about

ADP SmartCompliance

Top Rated
80 Ratings

Gusto

Top Rated
52 Ratings

ADP SmartCompliance

Top Rated
80 Ratings
Score 7.3 out of 101

Gusto

Top Rated
52 Ratings
Score 8.8 out of 101

Add comparison

Likelihood to Recommend

ADP SmartCompliance

I believe ADP SmartCompliance is well suited for any organization that has implemented an HRIS system, such as Workday, but do not want to fully be responsible for the tax filings. I also feel it is very well suited to organizations such as ours that have employees in almost all 50 states. This helps to keep our payroll department staff at a minimum knowing we can rely on the cooperation between the Workday and the ADP SmartCompliance system. I think the only way I would not think SmartCompliance would be helpful would be with a very small company that would prefer to fully outsource their payroll process.
Gina Dye profile photo

Gusto

With how our management team is using Gusto, it appears that it's great as a tool to track payroll and allow employees to print out paystubs and other payroll documents. However, it doesn't look like it's well suited to see health insurance plan info, submit time off requests or other HR abilities.
Jared DeLong profile photo

Feature Rating Comparison

Payroll Management

ADP SmartCompliance
9.0
Gusto
9.3
Pay calculation
ADP SmartCompliance
9.1
Gusto
9.8
Benefit plan administration
ADP SmartCompliance
9.1
Gusto
9.1
Direct deposit files
ADP SmartCompliance
9.1
Gusto
9.4
Salary revision and increment management
ADP SmartCompliance
9.1
Gusto
9.5
Reimbursement management
ADP SmartCompliance
8.6
Gusto
8.8
Support for external payroll vendors
ADP SmartCompliance
Gusto
9.4

Pros

  • ADP SmartCompliance is great in that it provides all the reporting and info that you need in one spot and in an organized manner.
  • I like that ADP SmartCompliance allows you to upload agency notices and track the process of where it is at.
  • ADP allows the user to update tax rates an new states easily and quickly.
Leticia Alvarez, CPP profile photo
  • Integration
  • Customer Service
  • Employee on-boarding
Krystle Pinzker profile photo

Cons

  • It would be great to have How To guides more easily accessible. (maybe within the sections that they pertain to). For example, a how-to guide on how to add a new state to the within the set up the screen.
  • I think that being able to download the quarterly tax filings that ADP filed on our behalf are missing. We do not know what was submitted directly to the agencies.
  • A built-in Quarter end / Year end checklist or workflow that is directly in ADP SC would be great. Currently, I reference a spreadsheet that is outside of ADP SC to ensure that I have checked the necessary reports and reconciled. If this could be a step by step task (with the due dates) within ADP SC and if you could mark it complete within the system instead of having to scan and fax the sign off sheet for the quarter... that would be great and would help keep me on track.
  • Reminders within ADP SC that would let me know when it was time to submit my Monthly file for Illinois would be great. I currently have a calendar reminder to remind me to send the monthly integration file.
Leticia Alvarez, CPP profile photo
  • Some liability accounts don't sync correctly, such as employee tips payable
  • Report options are basic
Krystle Pinzker profile photo

Likelihood to Renew

ADP SmartCompliance9.1
Based on 1 answer
I use ADP more often than anyone in our company, and it has saved a great deal of time, money, and effort in payroll tax.
Mitch Norby profile photo
Gusto8.0
Based on 1 answer
While Gusto does have a few flaws on the whole it is a very user-friendly software that does a great job of making a very complicated and mundane task quite easy and it is also very cost-effective. But I find that it is not a great fit for everyone and there have been a few mistakes in the payroll tax filings that have caused me and my clients some concern
Lauri Paxton profile photo

Usability

ADP SmartCompliance7.3
Based on 2 answers
Its easy to use just need additional changes to make some functions easier to find on the interface
Ramona Fenner profile photo
No score
No answers yet
No answers on this topic

Support

ADP SmartCompliance6.4
Based on 2 answers
The account managers have too many clients to give great customer service all the time. I had to complain to get better customer service
Ramona Fenner profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP SmartCompliance8.2
Based on 1 answer
almost everything went smoothly, but I needed to check everything, and make some corrections later
Mitch Norby profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

ADP is far superior
Mitch Norby profile photo
I like Gusto so much more than ADP. From an end user perspective, Gusto feels much more 2018 and ADP feels like a 90s product
No photo available

Return on Investment

  • Reduced the amount of administrative work required
  • Minimized the risk of missed liability payments
  • Minimized incorrect filings
Hilda Marquez profile photo
  • Gusto has helped make payroll faster
  • Gusto has helped make payroll easier
  • Gusto has made payroll more fun
Austin Voigt profile photo

Screenshots

Pricing Details

ADP SmartCompliance

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
ADP SmartCompliance Editions & Modules
ADP SmartCompliance
Additional Pricing Details
Pricing varies based upon modules deployed and features enabled.

Gusto

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Gusto Editions & Modules
Gusto
Edition
Concierge: Includes everything in the Complete plan, plus access to certified HR pros and resources so you don’t have to go it alone.
$149/month1
Complete: Includes everything in the Core plan, plus better HR tools so you can create a great place to work
$39/month1
Core: Refreshingly easy payroll so you can get back to what matters most.
$39/month2
1. $12 per employee/contractor
2. $6 per employee/contractor
Additional Pricing Details
Gusto offers three simple pricing plans for payroll, benefits, and HR, so you can choose the plan that meets your business needs. Learn about plans: gusto.com/product/pricing