What users are saying about

ADP SmartCompliance

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Top Rated
85 Ratings

Gusto

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Top Rated
57 Ratings

ADP SmartCompliance

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Top Rated
85 Ratings
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Score 7.3 out of 101

Gusto

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Top Rated
57 Ratings
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Score 8.8 out of 101

Add comparison

Likelihood to Recommend

ADP SmartCompliance

ADP SmartCompliance is great at making sure that all the necessary information is where it needs to be.
Leticia Alvarez, CPP profile photo

Gusto

Small business and self-employed users with a few employees is best. It is focused on offering tools to make the requirements of running a business very friction free. No need to hire someone to manage payroll and benefits when you can just set things up quickly and Gusto was there from the start. The one thing I would say is they were immediate with their call. I signed up and as I was completing the steps, someone called my phone to ask if I ran into any issues or had any questions during my signup process.
Lou Gallo profile photo

Feature Rating Comparison

Payroll Management

ADP SmartCompliance
9.0
Gusto
9.1
Pay calculation
ADP SmartCompliance
9.1
Gusto
9.4
Support for external payroll vendors
ADP SmartCompliance
9.1
Gusto
9.3
Benefit plan administration
ADP SmartCompliance
9.1
Gusto
8.5
Direct deposit files
ADP SmartCompliance
9.1
Gusto
9.5
Salary revision and increment management
ADP SmartCompliance
9.1
Gusto
9.2
Reimbursement management
ADP SmartCompliance
8.6
Gusto
9.0

Pros

  • SmartCompliance is exceptionally user friendly, it does not require a lot of technical skill or training to navigate and leverage the site.
  • ADP's client support staff is some of the best I've worked with over my career. They are generally very responsive and quick to identify and resolve client issues and concerns.
  • They have moved to a point where the majority of the client services offered are all on one unified site - rather than having to navigate to multiple sites to perform multiple functions
Melissa Carter profile photo
  • Easy step by step setup from signup process to the automatic payments via EFT.
  • All forms and payments are done completely automated and electronically so no manual intervention. I set it up at the beginning of my first year and never looked at it until the next year when I did my taxes.
  • Payroll was easy, automated and simple manage for situations like overtime, time off and one time bonus payments.
  • Offering other pre tax benefits like 401K was easy to incorporate thru their partner apps.
Lou Gallo profile photo

Cons

  • Having quarterly/annual filing information available more timely would be useful.
  • Being able to communicate with ADP tax experts through SmartCompliance would be a great tool.
  • Being able to communicate with ADP garnishment experts through SmartCompliance would be a great tool.
Marissa Johnson profile photo
  • I do not manage our Gusto account so this may be possible, but it would be nice if you could manage time off requests within the system.
  • Again I do not manage our Gusto account so this may be possible, but it would be great if you could see more info regarding your health insurance plan in the system. We have to login to another system to see those details.
  • They send out an email every time you're paid which includes the total amount of your paycheck. This is fine, but I wish there was a way to turn off the dollar amount appearing in case I happen to open that email around someone else who I'd prefer to now share my salary with.
Jared DeLong profile photo

Likelihood to Renew

ADP SmartCompliance9.1
Based on 2 answers
I use ADP more often than anyone in our company, and it has saved a great deal of time, money, and effort in payroll tax.
Mitch Norby profile photo
Gusto8.0
Based on 1 answer
While Gusto does have a few flaws on the whole it is a very user-friendly software that does a great job of making a very complicated and mundane task quite easy and it is also very cost-effective. But I find that it is not a great fit for everyone and there have been a few mistakes in the payroll tax filings that have caused me and my clients some concern
Lauri Paxton profile photo

Usability

ADP SmartCompliance7.9
Based on 3 answers
very good but not perfect
Mitch Norby profile photo
No score
No answers yet
No answers on this topic

Support

ADP SmartCompliance7.3
Based on 3 answers
Overall most issues are handled quickly and accurately - there is some sloppiness with the Tax notice department in labeling and handling some cases
Mitch Norby profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP SmartCompliance6.4
Based on 2 answers
almost everything went smoothly, but I needed to check everything, and make some corrections later
Mitch Norby profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

ADP is far superior
Mitch Norby profile photo
Gusto is very affordable and offers a solid foundation for payroll and HR. They have also recently released a new tier which offers a few additional bells and whistles for those companies looking for higher-touch service or additional features. It is great to have this flexibility, which isn't always offered by the bigger players.
Jason Ackerman profile photo

Return on Investment

  • SmartCompliance allows us access to our employee garnishment related documents.
  • SmartCompliance allows us access to our company tax related documents.
  • SmartCompliance allows us to easily upload documents to ADP for review/resolution.
Marissa Johnson profile photo
  • Saved us countless hours
  • Reliable system that our employees can trust
  • Set it and forget it system
No photo available

Screenshots

Pricing Details

ADP SmartCompliance

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
ADP SmartCompliance Editions & Modules
ADP SmartCompliance
Additional Pricing Details
Pricing varies based upon modules deployed and features enabled.

Gusto

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Gusto Editions & Modules
Gusto
Edition
Concierge: Includes everything in the Complete plan, plus access to certified HR pros and resources so you don’t have to go it alone.
$149/month1
Complete: Includes everything in the Core plan, plus better HR tools so you can create a great place to work
$39/month1
Core: Refreshingly easy payroll so you can get back to what matters most.
$39/month2
1. $12 per employee/contractor
2. $6 per employee/contractor
Additional Pricing Details
Gusto offers three simple pricing plans for payroll, benefits, and HR, so you can choose the plan that meets your business needs. Learn about plans: gusto.com/product/pricing