What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
117 Ratings
12 Ratings

ADP SmartCompliance

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
117 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.7 out of 101
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.7 out of 101

Likelihood to Recommend

ADP SmartCompliance

SmartCompliance is extremely helpful for business tax filing and reporting - contracting with ADP has allowed us as an organization to focus energies on other functional areas instead of worrying about recruiting or retaining employees with strong tax backgrounds who can be ahead of the game on any compliance changes. ADP's team is always well informed and stays abreast of changes within the codes that might slip through the cracks with independent research. For smaller businesses with lower employee counts, the Aline pay cards or Garnishment maintenance might not be as necessary from a compliance or process improvement standpoint.
Melissa Carter profile photo

iSolved

It's very well suited to our company. We have 130 employees. They have even more programs than we even use at this level. Everything HR-related is there and very easy to use. I love the reports, and I am able to make custom reports, which I have to have. We look at information in a lot of different ways, and I can get all the info needed.
Lacey Davidson profile photo

Feature Rating Comparison

Payroll Management

ADP SmartCompliance
8.2
iSolved
9.9
Pay calculation
ADP SmartCompliance
8.5
iSolved
10.0
Support for external payroll vendors
ADP SmartCompliance
8.1
iSolved
10.0
Benefit plan administration
ADP SmartCompliance
8.3
iSolved
10.0
Direct deposit files
ADP SmartCompliance
8.6
iSolved
10.0
Salary revision and increment management
ADP SmartCompliance
8.0
iSolved
9.3
Reimbursement management
ADP SmartCompliance
7.8
iSolved
10.0

Human Resource Management

ADP SmartCompliance
iSolved
9.8
Employee demographic data
ADP SmartCompliance
iSolved
10.0
Employment history
ADP SmartCompliance
iSolved
9.6
Job profiles and administration
ADP SmartCompliance
iSolved
9.7
Workflow for transfers, promotions, pay raises, etc.
ADP SmartCompliance
iSolved
10.0
Organizational charting
ADP SmartCompliance
iSolved
10.0
Organization and location management
ADP SmartCompliance
iSolved
10.0
Compliance data (COBRA, OSHA, etc.)
ADP SmartCompliance
iSolved
9.5

Leave and Attendance Management

ADP SmartCompliance
iSolved
8.8
Approval workflow
ADP SmartCompliance
iSolved
9.5
Balance details
ADP SmartCompliance
iSolved
10.0
Annual carry-forward and encashment
ADP SmartCompliance
iSolved
7.0

Employee Self Service

ADP SmartCompliance
iSolved
9.7
View and generate pay and benefit information
ADP SmartCompliance
iSolved
10.0
Update personal information
ADP SmartCompliance
iSolved
10.0
View company policy documentation
ADP SmartCompliance
iSolved
10.0
Employee recognition
ADP SmartCompliance
iSolved
10.0
View job history
ADP SmartCompliance
iSolved
8.3

Asset Management

ADP SmartCompliance
iSolved
10.0
Tracking of all physical assets
ADP SmartCompliance
iSolved
10.0

HR Reporting

ADP SmartCompliance
iSolved
9.8
Report builder
ADP SmartCompliance
iSolved
10.0
Pre-built reports
ADP SmartCompliance
iSolved
9.5
Ability to combine HR data with external data
ADP SmartCompliance
iSolved
10.0

Onboarding

ADP SmartCompliance
iSolved
10.0
New hire portal
ADP SmartCompliance
iSolved
10.0
Manager tracking tools
ADP SmartCompliance
iSolved
10.0

Performance Management

ADP SmartCompliance
iSolved
10.0
Performance plans
ADP SmartCompliance
iSolved
10.0
Performance improvement plans
ADP SmartCompliance
iSolved
10.0
Review status tracking
ADP SmartCompliance
iSolved
10.0
Review reminders
ADP SmartCompliance
iSolved
10.0
Multiple review frequency
ADP SmartCompliance
iSolved
10.0

Succession Planning

ADP SmartCompliance
iSolved
8.7
Create succession plans/pools
ADP SmartCompliance
iSolved
9.0
Candidate ranking
ADP SmartCompliance
iSolved
9.0
Candidate development
ADP SmartCompliance
iSolved
8.0

Recruiting / ATS

ADP SmartCompliance
iSolved
9.4
Job Requisition Management
ADP SmartCompliance
iSolved
8.0
Company Website Posting
ADP SmartCompliance
iSolved
10.0
Publish to Social Media
ADP SmartCompliance
iSolved
10.0
Job Search Site Posting
ADP SmartCompliance
iSolved
10.0
Duplicate Candidate Prevention
ADP SmartCompliance
iSolved
9.0
Applicant Tracking
ADP SmartCompliance
iSolved
9.0
Notifications and Alerts
ADP SmartCompliance
iSolved
9.5

Pros

ADP SmartCompliance

  • SmartCompliance is very good at sending email alerts to let us know of new releases or maintenance downtimes.
Janett Stout profile photo

iSolved

  • Reporting state and federal reports.
  • Customer service is amazing!
  • It provides ease of access for myself as an admin, and for the employees.
  • Their mobile app is streamlined.
Lacey Davidson profile photo

Cons

ADP SmartCompliance

  • Depending on the time, it's hard to reach a representative when I call in for assistance.
  • I've received several different answers for the same notice when I call in.
  • It doesn't work well on all browsers.
No photo available

iSolved

  • My BIGGEST complaint is that their desktop site does not have a mobile view. They have an app for employees, but as an admin, I have needed to use the site on my phone out of the office, and it is impossible! Everything is mushed up and little. It's completely impossible to use.
  • Not sure if available, but would like a digital time card swipe for one of our locations.
  • The website time lag is a little slow, but I realize that is because it is a lot of information and it has to be secure.
Lacey Davidson profile photo

Likelihood to Renew

ADP SmartCompliance

ADP SmartCompliance 9.1
Based on 3 answers
Rated for the ease of using SmartCompliance and the communication received.
Janett Stout profile photo

iSolved

No score
No answers yet
No answers on this topic

Usability

ADP SmartCompliance

ADP SmartCompliance 8.1
Based on 3 answers
Its easy to use just need additional changes to make some functions easier to find on the interface
Ramona Fenner profile photo

iSolved

No score
No answers yet
No answers on this topic

Support

ADP SmartCompliance

ADP SmartCompliance 7.7
Based on 3 answers
The account managers have too many clients to give great customer service all the time. I had to complain to get better customer service
Ramona Fenner profile photo

iSolved

iSolved 10.0
Based on 1 answer
Ease of access is number one. Employees and admins can get to the information they need immediately. Payroll is streamlined and quick, and reports are thorough and easily customized. Benefit programs are tracked by the system, and we can pull reports or get info pushed for eligibility. Terminations are easy and they take care of all of the paperwork.
Lacey Davidson profile photo

Implementation

ADP SmartCompliance

ADP SmartCompliance 6.3
Based on 2 answers
almost everything went smoothly, but I needed to check everything, and make some corrections later
Mitch Norby profile photo

iSolved

No score
No answers yet
No answers on this topic

Alternatives Considered

ADP SmartCompliance

ADP is a leader in the industry for a reason
Michelle Gagnon profile photo

iSolved

We used to use Microsoft Great Plains in-house prior to iSolved. It was a lot of manual entries for my department. Everything we did for payroll was on my shoulders. iSolved has set controls on how to get payroll done, and terminate employees. Plus, benefit reports for employees are eligible for insurance or 401(k).
Lacey Davidson profile photo

Return on Investment

ADP SmartCompliance

  • SmartCompliance was fairly easy to get used to plus it also has links where I can access The Bridge.
  • It allows for some questions to be answered without contacting my ADP representative.
  • I wish there was a better amendment input process that could avoid a lot of manual intervention.
Lynwood Waller profile photo

iSolved

  • iSolved has had a very positive impact on our business. As the control, I am able to have all things payroll and HR related at my fingertips at any time. I can make changes on the fly, in-between payrolls, instead of waiting to call them into the payroll company. My employees are able to answer a lot of questions themselves, which saves me a lot of time. And when they do come to me, I am able to answer questions quickly. The overall satisfaction with iSolved is very high.
David Friedman profile photo

Pricing Details

ADP SmartCompliance

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

iSolved

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Add comparison