What users are saying about
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98 Ratings
10 Ratings

ADP SmartCompliance

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98 Ratings
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Score 7.3 out of 101
10 Ratings
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Score 8.3 out of 101

Likelihood to Recommend

ADP SmartCompliance

ADP SmartCompliance is a great resource for users of the ADP suite of products. I don't have any real negatives. I think it's one of the best third party resources that my company uses, and I've seen a number of them. Also, the continuous improvement of the website and it's offerings keeps me coming back to see what else I can do on the site. I've used SmartCompliance since it's creation, and other ADP resources prior to SmartCompliance and I am thoroughly sold on it.
Lara Wilkins, CPP profile photo

iSolved

If your company deals with a high volume of hourly employees, iSolved is a great website for clocking in and out, viewing paystubs and sending out tax forms. There aren't many instances where you couldn't utilize even one or two of the features iSolved has to offer. Even if you have only or majority salary employees, there are plenty of ways iSolved can help. Requesting PTO, viewing insurance offers and forms, any documents regarding benefits and annual review papers can all be held in this one site.
Hilary Hobbs profile photo

Feature Rating Comparison

Payroll Management

ADP SmartCompliance
8.7
iSolved
9.8
Pay calculation
ADP SmartCompliance
8.9
iSolved
10.0
Support for external payroll vendors
ADP SmartCompliance
8.5
iSolved
10.0
Benefit plan administration
ADP SmartCompliance
8.5
iSolved
10.0
Direct deposit files
ADP SmartCompliance
8.9
iSolved
10.0
Salary revision and increment management
ADP SmartCompliance
8.8
iSolved
9.0
Reimbursement management
ADP SmartCompliance
8.8
iSolved
10.0

Human Resource Management

ADP SmartCompliance
iSolved
9.9
Employee demographic data
ADP SmartCompliance
iSolved
10.0
Employment history
ADP SmartCompliance
iSolved
10.0
Job profiles and administration
ADP SmartCompliance
iSolved
9.5
Workflow for transfers, promotions, pay raises, etc.
ADP SmartCompliance
iSolved
10.0
Organization and location management
ADP SmartCompliance
iSolved
10.0
Compliance data (COBRA, OSHA, etc.)
ADP SmartCompliance
iSolved
10.0

Leave and Attendance Management

ADP SmartCompliance
iSolved
8.8
Approval workflow
ADP SmartCompliance
iSolved
9.5
Balance details
ADP SmartCompliance
iSolved
10.0
Annual carry-forward and encashment
ADP SmartCompliance
iSolved
7.0

Employee Self Service

ADP SmartCompliance
iSolved
9.5
View and generate pay and benefit information
ADP SmartCompliance
iSolved
10.0
Update personal information
ADP SmartCompliance
iSolved
10.0
View company policy documentation
ADP SmartCompliance
iSolved
10.0
Employee recognition
ADP SmartCompliance
iSolved
10.0
View job history
ADP SmartCompliance
iSolved
7.4

Asset Management

ADP SmartCompliance
iSolved
10.0
Tracking of all physical assets
ADP SmartCompliance
iSolved
10.0

HR Reporting

ADP SmartCompliance
iSolved
10.0
Report builder
ADP SmartCompliance
iSolved
10.0
Pre-built reports
ADP SmartCompliance
iSolved
10.0

Onboarding

ADP SmartCompliance
iSolved
10.0
New hire portal
ADP SmartCompliance
iSolved
10.0
Manager tracking tools
ADP SmartCompliance
iSolved
10.0

Performance Management

ADP SmartCompliance
iSolved
10.0
Performance plans
ADP SmartCompliance
iSolved
10.0
Performance improvement plans
ADP SmartCompliance
iSolved
10.0
Review status tracking
ADP SmartCompliance
iSolved
10.0
Review reminders
ADP SmartCompliance
iSolved
10.0
Multiple review frequency
ADP SmartCompliance
iSolved
10.0

Recruiting / ATS

ADP SmartCompliance
iSolved
9.0
Notifications and Alerts
ADP SmartCompliance
iSolved
9.0

Pros

ADP SmartCompliance

  • ADP PROVIDES A VERY WELL KNOWLEDGABLE STAFF TO ADDRESS ANY ISSUE YOU MAY ENCOUNTER
  • ADP ARE CONCERNED ABOUT HOW YOU FEEL AS A USER OF THEIR SERVICES AND ALWAYS OPEN TO LEARN WHAT THEY CAN DO BETTER
  • ADP DEFINITELY WILL SEE ANY ISSUE THRU O THE END; GREAT FOLLOW UP SKILLS
Vanessa Anderson profile photo

iSolved

  • One of my personal favorites is the fact that I can quickly clock in and out. The previous site we used was a pain, having to go from one page to another just to clock out for lunch and back again.
  • There is a great calendar where you can view each day's hours you've worked. It gathers the overtime, PTO requests and even paid holidays. That way you can easily map out the rest of your week if you don't have enough hours, or have too many.
  • The ease of requesting time off is another great bonus. It's quick to navigate, and you can view all of the hours you've accrued quickly.
Hilary Hobbs profile photo

Cons

ADP SmartCompliance

  • Welcome any improvement.
  • Can't identify any missing functionality.
  • Have no suggestion on doing things different.
Hilda Marquez profile photo

iSolved

  • I've tried multiple times to download the iSolved app to use for clocking in and out, and it has yet to work. It's really frustrating because my company pushes utilizing the app and yet I can never gain access to it.
  • This may seem trivial but there aren't too many negatives for iSolved so I'm grasping at straw, but all the text is very tiny on the website. It's more of a mild annoyance than an actual "con", but I'm sure it may be difficult for people with struggling eyesight.
Hilary Hobbs profile photo

Likelihood to Renew

ADP SmartCompliance

ADP SmartCompliance 9.1
Based on 2 answers
I use ADP more often than anyone in our company, and it has saved a great deal of time, money, and effort in payroll tax.
Mitch Norby profile photo

iSolved

No score
No answers yet
No answers on this topic

Usability

ADP SmartCompliance

ADP SmartCompliance 8.0
Based on 3 answers
Its easy to use just need additional changes to make some functions easier to find on the interface
Ramona Fenner profile photo

iSolved

No score
No answers yet
No answers on this topic

Support

ADP SmartCompliance

ADP SmartCompliance 7.4
Based on 3 answers
The account managers have too many clients to give great customer service all the time. I had to complain to get better customer service
Ramona Fenner profile photo

iSolved

No score
No answers yet
No answers on this topic

Implementation

ADP SmartCompliance

ADP SmartCompliance 6.4
Based on 2 answers
almost everything went smoothly, but I needed to check everything, and make some corrections later
Mitch Norby profile photo

iSolved

No score
No answers yet
No answers on this topic

Alternatives Considered

ADP SmartCompliance

ADP is a leader in the industry for a reason
Michelle Gagnon profile photo

iSolved

I'm glad that our company made the switch from Ascentis to iSolved. Ascentis did not have nearly as much to offer comparatively. My clock ins were constantly being missed and having to be corrected by management because the website had breakdowns constantly. I rarely have issues with iSolved in that regard. iSolved is also much easier to navigate. The only benefit Ascentis had over iSolved was the fact that their app worked and I was able to clock in and out via my phone.
Hilary Hobbs profile photo

Return on Investment

ADP SmartCompliance

  • Our Payroll department has been able to move to a 100% electronic payment requirement in the four states we operate in, eliminating approximately $6,000/semi-monthly for postage, packaging and stop payment fees associated with live check processing. We've also been able to reduce the fraud risk in our 64 buildings by eliminating the need to keep a payroll check book in each for emergencies
  • We have been able to reallocate three head counts from manual tracking and entry of garnishments. The Garnishment Service Center has taken the responsibility of answering and tracking orders, issuing copies to employees and handling general inquiries from agencies and employees from our in-house staff.
Melissa Carter profile photo

iSolved

  • iSolved has helped the company clearly see who may be trying to accrue more overtime or someone who is under working. It gives a clear view of the hours your employees are putting in.
  • It frees up a lot of time for HR because all paper documents for taxes, benefits and reviews are all digitized now. Less time having to consolidate and file over 200 employees' information.
  • To piggyback off my last statement, iSolved has also lessened our company's carbon footprint. More online forms and e-signing means less paper and ink being wasted on each singular employee multiple times over.
Hilary Hobbs profile photo

Pricing Details

ADP SmartCompliance

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Pricing varies based upon modules deployed and features enabled.

iSolved

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

Add comparison