What users are saying about

ADP SmartCompliance

Top Rated
80 Ratings

iSolved

6 Ratings

ADP SmartCompliance

Top Rated
80 Ratings
Score 7.3 out of 101

iSolved

6 Ratings
Score 8 out of 101

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Likelihood to Recommend

ADP SmartCompliance

I believe ADP SmartCompliance is well suited for any organization that has implemented an HRIS system, such as Workday, but do not want to fully be responsible for the tax filings. I also feel it is very well suited to organizations such as ours that have employees in almost all 50 states. This helps to keep our payroll department staff at a minimum knowing we can rely on the cooperation between the Workday and the ADP SmartCompliance system. I think the only way I would not think SmartCompliance would be helpful would be with a very small company that would prefer to fully outsource their payroll process.
Gina Dye profile photo

iSolved

I think iSolved is perfect for a small business, that wants to avoid the high costs of using ADP or Paychex, and similarly want to have an all-in-one solution for their HR needs. Unlike other HCM programs that offer an all-in-one suite, I still have complete control over what products I offer to my employees. iSolved just helps me manage it all in one place.
David Friedman profile photo

Feature Rating Comparison

Payroll Management

ADP SmartCompliance
9.0
iSolved
10.0
Pay calculation
ADP SmartCompliance
9.1
iSolved
10.0
Benefit plan administration
ADP SmartCompliance
9.1
iSolved
10.0
Direct deposit files
ADP SmartCompliance
9.1
iSolved
10.0
Salary revision and increment management
ADP SmartCompliance
9.1
iSolved
10.0
Reimbursement management
ADP SmartCompliance
8.6
iSolved
10.0
Support for external payroll vendors
ADP SmartCompliance
iSolved
10.0

Human Resource Management

ADP SmartCompliance
iSolved
10.0
Employee demographic data
ADP SmartCompliance
iSolved
10.0
Employment history
ADP SmartCompliance
iSolved
10.0
Job profiles and administration
ADP SmartCompliance
iSolved
10.0
Workflow for transfers, promotions, pay raises, etc.
ADP SmartCompliance
iSolved
10.0
Organization and location management
ADP SmartCompliance
iSolved
10.0
Compliance data (COBRA, OSHA, etc.)
ADP SmartCompliance
iSolved
10.0

Leave and Attendance Management

ADP SmartCompliance
iSolved
10.0
Approval workflow
ADP SmartCompliance
iSolved
10.0
Balance details
ADP SmartCompliance
iSolved
10.0

Employee Self Service

ADP SmartCompliance
iSolved
10.0
View and generate pay and benefit information
ADP SmartCompliance
iSolved
10.0
Update personal information
ADP SmartCompliance
iSolved
10.0
Employee recognition
ADP SmartCompliance
iSolved
10.0
View job history
ADP SmartCompliance
iSolved
10.0

Asset Management

ADP SmartCompliance
iSolved
10.0
Tracking of all physical assets
ADP SmartCompliance
iSolved
10.0

HR Reporting

ADP SmartCompliance
iSolved
10.0
Report builder
ADP SmartCompliance
iSolved
10.0
Pre-built reports
ADP SmartCompliance
iSolved
10.0

Onboarding

ADP SmartCompliance
iSolved
10.0
New hire portal
ADP SmartCompliance
iSolved
10.0
Manager tracking tools
ADP SmartCompliance
iSolved
10.0

Performance Management

ADP SmartCompliance
iSolved
10.0
Performance plans
ADP SmartCompliance
iSolved
10.0
Performance improvement plans
ADP SmartCompliance
iSolved
10.0
Review status tracking
ADP SmartCompliance
iSolved
10.0
Review reminders
ADP SmartCompliance
iSolved
10.0
Multiple review frequency
ADP SmartCompliance
iSolved
10.0

Pros

  • SmartCompliance captures all the payroll data in one location and makes it easy to access.
  • SmartCompliance allows us to run reports when we need them. We can upload our periodic, quarterly and annual data and quickly extract reports to review for accuracy before the filing deadlines, which allows us to correct any issues without tax penalties, etc.
  • SmartCompliance makes it so easy to generate tax amendments when needed. The system stores all the employee data and has a process that is very easy to update wages and/or taxes as needed for correction. The system quickly generates the amendment files and provides reports to review for processing with tax agencies. It used to take months to get an amendment processed with our previous partners.
  • We can update tax rate changes, such as SUI rates, ourselves, as we received them without having to use a ticketing system that require monitoring for processing. We can quickly and easily update tax agency notices, which allows for very quick response time by ADP to any issues.
Gina Dye profile photo
  • iSolved does a great job of having everything you need for HR/Payroll, all in one place. It is easy to log everything about your employees: personal information, business certifications, salary history, etc. It is easy for their managers and supervisors to approve their time off requests, and view other information to their level of clearance.
  • Payroll processing is a breeze, with the ability to process payroll for full time, part time, and hourly employees.
  • Though we don't use it, iSolved offers Time Cards so employees can log their time at their desk every day.
David Friedman profile photo

Cons

  • Some of the SmartCompliance modules (i.e. Aline) are fairly new, thus can be a little buggy in the initial usage. Items like historical data from the prior PAT system are slow to move over, meaning multiple log ins are still needed to access history
  • Customer Service support is great, but sometimes it can be difficult to get Technical Support involved to assist with things like troubleshooting data integration issues or site specifications to build/improve data flow.
Melissa Carter profile photo
  • I would like it to be easier to add a supplementary payroll when processing a payroll outside of our normal bi-weekly schedule.
  • The way that PTO hours are accrued and displayed on their paychecks can be a bit confusing to the employees.
David Friedman profile photo

Likelihood to Renew

ADP SmartCompliance9.1
Based on 1 answer
I use ADP more often than anyone in our company, and it has saved a great deal of time, money, and effort in payroll tax.
Mitch Norby profile photo
No score
No answers yet
No answers on this topic

Usability

ADP SmartCompliance7.3
Based on 2 answers
Its easy to use just need additional changes to make some functions easier to find on the interface
Ramona Fenner profile photo
No score
No answers yet
No answers on this topic

Support

ADP SmartCompliance6.4
Based on 2 answers
The account managers have too many clients to give great customer service all the time. I had to complain to get better customer service
Ramona Fenner profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP SmartCompliance8.2
Based on 1 answer
almost everything went smoothly, but I needed to check everything, and make some corrections later
Mitch Norby profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

ADP is far superior
Mitch Norby profile photo
David Friedman profile photo

Return on Investment

  • Our Payroll department has been able to move to a 100% electronic payment requirement in the four states we operate in, eliminating approximately $6,000/semi-monthly for postage, packaging and stop payment fees associated with live check processing. We've also been able to reduce the fraud risk in our 64 buildings by eliminating the need to keep a payroll check book in each for emergencies
  • We have been able to reallocate three head counts from manual tracking and entry of garnishments. The Garnishment Service Center has taken the responsibility of answering and tracking orders, issuing copies to employees and handling general inquiries from agencies and employees from our in-house staff.
Melissa Carter profile photo
  • iSolved has had a very positive impact on our business. As the control, I am able to have all things payroll and HR related at my fingertips at any time. I can make changes on the fly, in-between payrolls, instead of waiting to call them into the payroll company. My employees are able to answer a lot of questions themselves, which saves me a lot of time. And when they do come to me, I am able to answer questions quickly. The overall satisfaction with iSolved is very high.
David Friedman profile photo

Pricing Details

ADP SmartCompliance

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Pricing varies based upon modules deployed and features enabled.

iSolved

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details