What users are saying about

ADP SmartCompliance

Top Rated
79 Ratings

Intuit Payroll

Top Rated
26 Ratings

ADP SmartCompliance

Top Rated
79 Ratings
Score 7.1 out of 101

Intuit Payroll

Top Rated
26 Ratings
Score 7.3 out of 101

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Likelihood to Recommend

ADP SmartCompliance

I believe ADP SmartCompliance is well suited for any organization that has implemented an HRIS system, such as Workday, but do not want to fully be responsible for the tax filings. I also feel it is very well suited to organizations such as ours that have employees in almost all 50 states. This helps to keep our payroll department staff at a minimum knowing we can rely on the cooperation between the Workday and the ADP SmartCompliance system. I think the only way I would not think SmartCompliance would be helpful would be with a very small company that would prefer to fully outsource their payroll process.
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Intuit Payroll

Intuit Payroll is perfect for the 2 to 20 employee company that is running QuickBooks and is willing to keep payroll in-house. Contractors and professional service companies can keep true job costing in-house and inside the accounting system, which is key to accurate reporting. It's also perfect for any shop with salary-only employees, since that kind of payroll is dead simple.But its not a "simplistic" tool -- It will handle all kinds of deductions, including 401ks and health insurance. And since its integrated to QB, you get the proper costing of those items without even trying. (Other providers make you import a GL file that creates a journal entry -- which may not give you what you expect.It's not recommend it for a larger company that needs more complete HR solutions -- go to a PEO like TriNet or Insperity instead.And worst of all, if you are using the QB Desktop connected version, you do not have access to any time-keeping portal, so all employees must submit their timecards manually (Or have a QB User set up to allow them to punch directly into QuickBooks), which is a less-than-ideal situation for a larger shop.
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Feature Rating Comparison

Payroll Management

ADP SmartCompliance
9.0
Intuit Payroll
Pay calculation
ADP SmartCompliance
9.1
Intuit Payroll
Benefit plan administration
ADP SmartCompliance
9.1
Intuit Payroll
Direct deposit files
ADP SmartCompliance
9.1
Intuit Payroll
Salary revision and increment management
ADP SmartCompliance
9.1
Intuit Payroll
Reimbursement management
ADP SmartCompliance
8.6
Intuit Payroll

Pros

  • ADP PROVIDES A VERY WELL KNOWLEDGABLE STAFF TO ADDRESS ANY ISSUE YOU MAY ENCOUNTER
  • ADP ARE CONCERNED ABOUT HOW YOU FEEL AS A USER OF THEIR SERVICES AND ALWAYS OPEN TO LEARN WHAT THEY CAN DO BETTER
  • ADP DEFINITELY WILL SEE ANY ISSUE THRU O THE END; GREAT FOLLOW UP SKILLS
Vanessa Anderson profile photo
  • Integration with QuickBooks Desktop. This is the key strength of IP... it is a complete, native integration and let's you maintain all employee records and time keeping in QuickBooks
  • Job Costing. Another key differentiation -- some payroll outsources say they do true job costing (by work or item code). Don't believe them. If its' not integrated with your accounting system, you will not get "TRUE" job costing. You can get costs ASSIGNED to jobs (which may be fine), but you won't get item level detail in QuickBooks from anyone but Intuit.
  • Variety of Payment options. Use Direct Deposit or manual checks... or whatever you want. Since its in QB, you can make payments any way you want.
  • Cash Flow. This is both good and bad, but IP will not take taxes out of your bank account until they are due. That's different than some other providers that want assurance that you have the tax payments available at the moment you push "SUBMIT."
David Worrell profile photo

Cons

  • The transition to ADP could have been smoother.
  • Our initial setup was not as efficient as it could have been.
  • I was left out of important communications in the beginning.
Larry Roepke profile photo
  • My biggest issue is that they do continue to raise their prices on a regular basis and it makes people feel stuck when there are so many clients already using the system.
  • They do not support roaming employees, so employees that cross over into various tax jurisdictions in one pay period pose a challenge for calculating taxes and pay.
  • The setup can be a bit daunting still if you are not familiar with the system or the various taxes and requirements for reporting.
Jake Douglas profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Intuit Payroll10.0
Based on 1 answer
Works perfectly as advertised.Our simple needs are well taken care of.
David Worrell profile photo

Usability

ADP SmartCompliance6.4
Based on 1 answer
Its easy to use just need additional changes to make some functions easier to find on the interface
Ramona Fenner profile photo
No score
No answers yet
No answers on this topic

Support

ADP SmartCompliance4.5
Based on 1 answer
The account managers have too many clients to give great customer service all the time. I had to complain to get better customer service
Ramona Fenner profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

More functionality and very easy display
Ramona Fenner profile photo
It is great for small business and does plenty to help make payroll and record keeping easier. Cost vs. productivity - it is worth it.
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Return on Investment

  • It makes tax fling easier and W2 processing is very simple.
  • Registration for the W2's employees is too complicated for employees and we have to add additional help to manage the registration process.
  • There is a time difference for any process with ADP, most process do not post immediately and you have to wait on reporting as well.
Ramona Fenner profile photo
  • It helped reduce user error
  • Provided checks and balances
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Pricing Details

ADP SmartCompliance

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Pricing varies based upon modules deployed and features enabled.

Intuit Payroll

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details