What users are saying about

ADP SmartCompliance

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
90 Ratings
2 Ratings

ADP SmartCompliance

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
90 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.4 out of 101
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 3.8 out of 101

Add comparison

Likelihood to Recommend

ADP SmartCompliance

I LOVE ADP; ALL COMPANIES HAVE ROOM FOR IMPROVEMENTS
Vanessa Anderson profile photo

Octopus HR

I would definitely recommend Octopus HR if companies need every employee, not just one HR team, to use it. I think it's too much and would suggest something like Taleo for one team to use.Key questions would be: Do you need a simple platform? Are you using this just for your HR team or will everyone need access? Is the way employees request PTO at your company disorganized?
No photo available

Feature Rating Comparison

Payroll Management

ADP SmartCompliance
8.7
Octopus HR
Pay calculation
ADP SmartCompliance
8.8
Octopus HR
Support for external payroll vendors
ADP SmartCompliance
8.5
Octopus HR
Benefit plan administration
ADP SmartCompliance
8.3
Octopus HR
Direct deposit files
ADP SmartCompliance
9.2
Octopus HR
Salary revision and increment management
ADP SmartCompliance
8.7
Octopus HR
Reimbursement management
ADP SmartCompliance
8.8
Octopus HR

Pros

  • It accurately keeps track of payroll's transmission sweeps in their ADP Ledger.
  • It's able to keep track of all amendments and their status.
  • You can view all rates and ID numbers in SmartCompliance.
Lynwood Waller profile photo
  • It's simple. I really appreciate that the layout of Octopus HR isn't something I have to question. I know where to look for something because it's clearly labeled, that's more than I can say for a lot of other HR systems I've seen.
  • Support. If I ever have a question about setting something up, or if something goes wrong, they're always on top of it. For instance, I had no idea how to set up employee photos on our accounts. I tweeted them and they responded right away, I'm based in LA and they're a UK company, I was impressed that they were able to respond right away. They make sure their customers are taken care of.
  • Great self guide. If there's ever an ordinary question I need answered their "Octopus Guide" is very thorough and walks you through everything.
No photo available

Cons

  • There should be a way where an employee's wages, taxes or other tax fields are always updated correctly in Amendment Input manually instead of having to keep having to submit them again.
  • There needs to be a place where we can access the state power of attorney forms at all times.
  • The website signs out a little too quickly after no use.
Lynwood Waller profile photo
  • Adding employee photos. That's definitely something I think is hard to figure out on your own.
  • An easier way for users to retrieve their passwords. Sometimes I notice even when employees put in all the correct information, the system doesn't recognize it.
No photo available

Likelihood to Renew

ADP SmartCompliance9.1
Based on 2 answers
I use ADP more often than anyone in our company, and it has saved a great deal of time, money, and effort in payroll tax.
Mitch Norby profile photo
Octopus HR8.0
Based on 1 answer
Employees don't complain about it! If anything they've commented on how nice of a tool it is to have.
No photo available

Usability

ADP SmartCompliance7.9
Based on 3 answers
Its easy to use just need additional changes to make some functions easier to find on the interface
Ramona Fenner profile photo
No score
No answers yet
No answers on this topic

Support

ADP SmartCompliance7.3
Based on 3 answers
The account managers have too many clients to give great customer service all the time. I had to complain to get better customer service
Ramona Fenner profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP SmartCompliance6.4
Based on 2 answers
almost everything went smoothly, but I needed to check everything, and make some corrections later
Mitch Norby profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

ADP is a leader in the industry for a reason
Michelle Gagnon profile photo
Very different platforms. You get a lot of bang for your buck using Octopus HR. It's a much more modern and simple layout and that's something forward thinking companies definitely enjoy.
No photo available

Return on Investment

  • ADP has only provided positive impact as it's the system we use to ensure our reports are available timely and accurately.
Evelyn E. Bozeman profile photo
  • Employee efficiency. There's never a question of who I request my time off with. The program sets up line managers who take in all the requests.
  • Less wasted time. Contact info and photo are very visible and easily accessed.
No photo available

Pricing Details

ADP SmartCompliance

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Pricing varies based upon modules deployed and features enabled.

Octopus HR

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details