What users are saying about
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105 Ratings
2 Ratings

ADP SmartCompliance

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105 Ratings
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Score 7.4 out of 101
2 Ratings
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Score 3.8 out of 101

Likelihood to Recommend

ADP SmartCompliance

I LOVE ADP; ALL COMPANIES HAVE ROOM FOR IMPROVEMENTS
Vanessa Anderson profile photo

Octopus HR

I would definitely recommend Octopus HR if companies need every employee, not just one HR team, to use it. I think it's too much and would suggest something like Taleo for one team to use.Key questions would be: Do you need a simple platform? Are you using this just for your HR team or will everyone need access? Is the way employees request PTO at your company disorganized?
No photo available

Feature Rating Comparison

Payroll Management

ADP SmartCompliance
8.2
Octopus HR
Pay calculation
ADP SmartCompliance
8.5
Octopus HR
Support for external payroll vendors
ADP SmartCompliance
7.8
Octopus HR
Benefit plan administration
ADP SmartCompliance
8.3
Octopus HR
Direct deposit files
ADP SmartCompliance
8.5
Octopus HR
Salary revision and increment management
ADP SmartCompliance
8.0
Octopus HR
Reimbursement management
ADP SmartCompliance
7.8
Octopus HR

Pros

ADP SmartCompliance

  • ADP PROVIDES A VERY WELL KNOWLEDGABLE STAFF TO ADDRESS ANY ISSUE YOU MAY ENCOUNTER
  • ADP ARE CONCERNED ABOUT HOW YOU FEEL AS A USER OF THEIR SERVICES AND ALWAYS OPEN TO LEARN WHAT THEY CAN DO BETTER
  • ADP DEFINITELY WILL SEE ANY ISSUE THRU O THE END; GREAT FOLLOW UP SKILLS
Vanessa Anderson profile photo

Octopus HR

  • It's simple. I really appreciate that the layout of Octopus HR isn't something I have to question. I know where to look for something because it's clearly labeled, that's more than I can say for a lot of other HR systems I've seen.
  • Support. If I ever have a question about setting something up, or if something goes wrong, they're always on top of it. For instance, I had no idea how to set up employee photos on our accounts. I tweeted them and they responded right away, I'm based in LA and they're a UK company, I was impressed that they were able to respond right away. They make sure their customers are taken care of.
  • Great self guide. If there's ever an ordinary question I need answered their "Octopus Guide" is very thorough and walks you through everything.
No photo available

Cons

ADP SmartCompliance

  • It would be great to have How To guides more easily accessible. (maybe within the sections that they pertain to). For example, a how-to guide on how to add a new state to the within the set up the screen.
  • I think that being able to download the quarterly tax filings that ADP filed on our behalf are missing. We do not know what was submitted directly to the agencies.
  • A built-in Quarter end / Year end checklist or workflow that is directly in ADP SC would be great. Currently, I reference a spreadsheet that is outside of ADP SC to ensure that I have checked the necessary reports and reconciled. If this could be a step by step task (with the due dates) within ADP SC and if you could mark it complete within the system instead of having to scan and fax the sign off sheet for the quarter... that would be great and would help keep me on track.
  • Reminders within ADP SC that would let me know when it was time to submit my Monthly file for Illinois would be great. I currently have a calendar reminder to remind me to send the monthly integration file.
Leticia Alvarez, CPP profile photo

Octopus HR

  • Adding employee photos. That's definitely something I think is hard to figure out on your own.
  • An easier way for users to retrieve their passwords. Sometimes I notice even when employees put in all the correct information, the system doesn't recognize it.
No photo available

Likelihood to Renew

ADP SmartCompliance

ADP SmartCompliance 9.1
Based on 2 answers
I use ADP more often than anyone in our company, and it has saved a great deal of time, money, and effort in payroll tax.
Mitch Norby profile photo

Octopus HR

Octopus HR 8.0
Based on 1 answer
Employees don't complain about it! If anything they've commented on how nice of a tool it is to have.
No photo available

Usability

ADP SmartCompliance

ADP SmartCompliance 8.0
Based on 3 answers
very good but not perfect
Mitch Norby profile photo

Octopus HR

No score
No answers yet
No answers on this topic

Support

ADP SmartCompliance

ADP SmartCompliance 7.5
Based on 3 answers
The account managers have too many clients to give great customer service all the time. I had to complain to get better customer service
Ramona Fenner profile photo

Octopus HR

No score
No answers yet
No answers on this topic

Implementation

ADP SmartCompliance

ADP SmartCompliance 6.4
Based on 2 answers
almost everything went smoothly, but I needed to check everything, and make some corrections later
Mitch Norby profile photo

Octopus HR

No score
No answers yet
No answers on this topic

Alternatives Considered

ADP SmartCompliance

ADP is a leader in the industry for a reason
Michelle Gagnon profile photo

Octopus HR

Very different platforms. You get a lot of bang for your buck using Octopus HR. It's a much more modern and simple layout and that's something forward thinking companies definitely enjoy.
No photo available

Return on Investment

ADP SmartCompliance

  • Positive impact in utilizing tax credits.
  • Reduced state tax withholding
David Guiler profile photo

Octopus HR

  • Employee efficiency. There's never a question of who I request my time off with. The program sets up line managers who take in all the requests.
  • Less wasted time. Contact info and photo are very visible and easily accessed.
No photo available

Pricing Details

ADP SmartCompliance

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Pricing varies based upon modules deployed and features enabled.

Octopus HR

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Add comparison