What users are saying about

ADP SmartCompliance

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93 Ratings

ADP SmartCompliance

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93 Ratings
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Score 7.5 out of 101
1 Ratings
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Score 10 out of 101

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Likelihood to Recommend

ADP SmartCompliance

I believe ADP SmartCompliance is well suited for any organization that has implemented an HRIS system, such as Workday, but do not want to fully be responsible for the tax filings. I also feel it is very well suited to organizations such as ours that have employees in almost all 50 states. This helps to keep our payroll department staff at a minimum knowing we can rely on the cooperation between the Workday and the ADP SmartCompliance system. I think the only way I would not think SmartCompliance would be helpful would be with a very small company that would prefer to fully outsource their payroll process.
Gina Dye profile photo

OneSource Virtual

OneSource Virtual AP Automation took us a step beyond OCR by providing an in-application solution that automates our procure to pay process from intake to settlement.
Kaylan McDuff profile photo

Feature Rating Comparison

Payroll Management

ADP SmartCompliance
8.7
OneSource Virtual
10.0
Pay calculation
ADP SmartCompliance
8.8
OneSource Virtual
10.0
Support for external payroll vendors
ADP SmartCompliance
8.7
OneSource Virtual
10.0
Benefit plan administration
ADP SmartCompliance
8.3
OneSource Virtual
10.0
Direct deposit files
ADP SmartCompliance
9.1
OneSource Virtual
10.0
Salary revision and increment management
ADP SmartCompliance
8.7
OneSource Virtual
10.0
Reimbursement management
ADP SmartCompliance
8.8
OneSource Virtual

HR Reporting

ADP SmartCompliance
OneSource Virtual
10.0
Report builder
ADP SmartCompliance
OneSource Virtual
10.0

Pros

  • SmartCompliance is exceptionally user friendly, it does not require a lot of technical skill or training to navigate and leverage the site.
  • ADP's client support staff is some of the best I've worked with over my career. They are generally very responsive and quick to identify and resolve client issues and concerns.
  • They have moved to a point where the majority of the client services offered are all on one unified site - rather than having to navigate to multiple sites to perform multiple functions
Melissa Carter profile photo
  • They are service-oriented!
  • Innovative.
  • Reliable.
Kaylan McDuff profile photo

Cons

  • Some of the SmartCompliance modules (i.e. Aline) are fairly new, thus can be a little buggy in the initial usage. Items like historical data from the prior PAT system are slow to move over, meaning multiple log ins are still needed to access history
  • Customer Service support is great, but sometimes it can be difficult to get Technical Support involved to assist with things like troubleshooting data integration issues or site specifications to build/improve data flow.
Melissa Carter profile photo
  • Change management.
Kaylan McDuff profile photo

Likelihood to Renew

ADP SmartCompliance9.1
Based on 2 answers
I use ADP more often than anyone in our company, and it has saved a great deal of time, money, and effort in payroll tax.
Mitch Norby profile photo
No score
No answers yet
No answers on this topic

Usability

ADP SmartCompliance7.9
Based on 3 answers
Its easy to use just need additional changes to make some functions easier to find on the interface
Ramona Fenner profile photo
No score
No answers yet
No answers on this topic

Support

ADP SmartCompliance7.4
Based on 3 answers
The account managers have too many clients to give great customer service all the time. I had to complain to get better customer service
Ramona Fenner profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP SmartCompliance6.4
Based on 2 answers
almost everything went smoothly, but I needed to check everything, and make some corrections later
Mitch Norby profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

ADP is a leader in the industry for a reason
Michelle Gagnon profile photo
We did not use OneSource Virtual to help us implement Workday. We used a competitor that did a fine job, but we quickly moved to OneSource Virtual post-implementation to take our tenant to the next level
Kaylan McDuff profile photo

Return on Investment

  • We were able to reduce the amount of administrative work for our Finance team by having the ADP tax team look into our unresolved tax items.
  • ADP SmartCompliance sends notifications of required state updates, so as a company we save time updating it manually.
  • ADP SmartCompliance allows our company to work more efficiently and reduces errors in our work.
No photo available
  • Payroll was painful in our old system. We would begin Monday morning and have to submit by noon on Wednesday and we always worked up to the very last minute, which often meant 12-hour days, and I knew we would end up losing good people if we didn’t solve these issues.
  • By implementing Workday and partnering with OSV, we’ve been able to streamline our processes and are able to get payroll done in two hours versus three days. Even better, our team is much happier and able to focus on more strategic and rewarding work.
Kaylan McDuff profile photo

Pricing Details

ADP SmartCompliance

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Pricing varies based upon modules deployed and features enabled.

OneSource Virtual

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details