What users are saying about
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117 Ratings

ADP SmartCompliance

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117 Ratings
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Score 7.7 out of 101
1 Ratings
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Score 10 out of 101

Likelihood to Recommend

ADP SmartCompliance

ADP SmartCompliance is a great resource for users of the ADP suite of products. I don't have any real negatives. I think it's one of the best third party resources that my company uses, and I've seen a number of them. Also, the continuous improvement of the website and it's offerings keeps me coming back to see what else I can do on the site. I've used SmartCompliance since it's creation, and other ADP resources prior to SmartCompliance and I am thoroughly sold on it.
Lara Wilkins, CPP profile photo

OneSource Virtual

OneSource Virtual AP Automation took us a step beyond OCR by providing an in-application solution that automates our procure to pay process from intake to settlement.
Kaylan McDuff profile photo

Feature Rating Comparison

Payroll Management

ADP SmartCompliance
8.2
OneSource Virtual
10.0
Pay calculation
ADP SmartCompliance
8.5
OneSource Virtual
10.0
Support for external payroll vendors
ADP SmartCompliance
8.1
OneSource Virtual
10.0
Benefit plan administration
ADP SmartCompliance
8.3
OneSource Virtual
10.0
Direct deposit files
ADP SmartCompliance
8.6
OneSource Virtual
10.0
Salary revision and increment management
ADP SmartCompliance
8.0
OneSource Virtual
10.0
Reimbursement management
ADP SmartCompliance
7.8
OneSource Virtual

HR Reporting

ADP SmartCompliance
OneSource Virtual
10.0
Report builder
ADP SmartCompliance
OneSource Virtual
10.0

Pros

ADP SmartCompliance

  • SmartCompliance captures all the payroll data in one location and makes it easy to access.
  • SmartCompliance allows us to run reports when we need them. We can upload our periodic, quarterly and annual data and quickly extract reports to review for accuracy before the filing deadlines, which allows us to correct any issues without tax penalties, etc.
  • SmartCompliance makes it so easy to generate tax amendments when needed. The system stores all the employee data and has a process that is very easy to update wages and/or taxes as needed for correction. The system quickly generates the amendment files and provides reports to review for processing with tax agencies. It used to take months to get an amendment processed with our previous partners.
  • We can update tax rate changes, such as SUI rates, ourselves, as we received them without having to use a ticketing system that require monitoring for processing. We can quickly and easily update tax agency notices, which allows for very quick response time by ADP to any issues.
Gina Dye profile photo

OneSource Virtual

  • They are service-oriented!
  • Innovative.
  • Reliable.
Kaylan McDuff profile photo

Cons

ADP SmartCompliance

  • It would be great to have How To guides more easily accessible. (maybe within the sections that they pertain to). For example, a how-to guide on how to add a new state to the within the set up the screen.
  • I think that being able to download the quarterly tax filings that ADP filed on our behalf are missing. We do not know what was submitted directly to the agencies.
  • A built-in Quarter end / Year end checklist or workflow that is directly in ADP SC would be great. Currently, I reference a spreadsheet that is outside of ADP SC to ensure that I have checked the necessary reports and reconciled. If this could be a step by step task (with the due dates) within ADP SC and if you could mark it complete within the system instead of having to scan and fax the sign off sheet for the quarter... that would be great and would help keep me on track.
  • Reminders within ADP SC that would let me know when it was time to submit my Monthly file for Illinois would be great. I currently have a calendar reminder to remind me to send the monthly integration file.
Leticia Alvarez, CPP profile photo

OneSource Virtual

  • Change management.
Kaylan McDuff profile photo

Likelihood to Renew

ADP SmartCompliance

ADP SmartCompliance 9.1
Based on 3 answers
Rated for the ease of using SmartCompliance and the communication received.
Janett Stout profile photo

OneSource Virtual

No score
No answers yet
No answers on this topic

Usability

ADP SmartCompliance

ADP SmartCompliance 8.1
Based on 3 answers
Its easy to use just need additional changes to make some functions easier to find on the interface
Ramona Fenner profile photo

OneSource Virtual

No score
No answers yet
No answers on this topic

Support

ADP SmartCompliance

ADP SmartCompliance 7.7
Based on 3 answers
Overall most issues are handled quickly and accurately - there is some sloppiness with the Tax notice department in labeling and handling some cases
Mitch Norby profile photo

OneSource Virtual

No score
No answers yet
No answers on this topic

Implementation

ADP SmartCompliance

ADP SmartCompliance 6.3
Based on 2 answers
almost everything went smoothly, but I needed to check everything, and make some corrections later
Mitch Norby profile photo

OneSource Virtual

No score
No answers yet
No answers on this topic

Alternatives Considered

ADP SmartCompliance

ADP is a leader in the industry for a reason
Michelle Gagnon profile photo

OneSource Virtual

We did not use OneSource Virtual to help us implement Workday. We used a competitor that did a fine job, but we quickly moved to OneSource Virtual post-implementation to take our tenant to the next level
Kaylan McDuff profile photo

Return on Investment

ADP SmartCompliance

  • Reduced the amount of administrative work required
  • Minimized the risk of missed liability payments
  • Minimized incorrect filings
Hilda Marquez profile photo

OneSource Virtual

  • Payroll was painful in our old system. We would begin Monday morning and have to submit by noon on Wednesday and we always worked up to the very last minute, which often meant 12-hour days, and I knew we would end up losing good people if we didn’t solve these issues.
  • By implementing Workday and partnering with OSV, we’ve been able to streamline our processes and are able to get payroll done in two hours versus three days. Even better, our team is much happier and able to focus on more strategic and rewarding work.
Kaylan McDuff profile photo

Screenshots

OneSource Virtual

Pricing Details

ADP SmartCompliance

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

OneSource Virtual

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

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