What users are saying about

ADP SmartCompliance

Top Rated
79 Ratings

ADP SmartCompliance

Top Rated
79 Ratings
Score 7.1 out of 101

Optimum Solutions HRIS

8 Ratings
Score 5.9 out of 101

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Likelihood to Recommend

ADP SmartCompliance

I believe ADP SmartCompliance is well suited for any organization that has implemented an HRIS system, such as Workday, but do not want to fully be responsible for the tax filings. I also feel it is very well suited to organizations such as ours that have employees in almost all 50 states. This helps to keep our payroll department staff at a minimum knowing we can rely on the cooperation between the Workday and the ADP SmartCompliance system. I think the only way I would not think SmartCompliance would be helpful would be with a very small company that would prefer to fully outsource their payroll process.
Gina Dye profile photo

Optimum Solutions HRIS

Optimum Solutions works very well for all our payroll needs. We run payrolls weekly, semi-monthly, monthly and yearly. The end of year process is lined out very well and webinars are available to go over any new regulations required.We haven't utilized the HR part of the software as much on the iSeries but are planning on changing that once we get converted to the Windows version later this year. The main reason for this is the HR part of the software on the iSeries is separate from payroll.
Janet Fawcett profile photo

Feature Rating Comparison

Payroll Management

ADP SmartCompliance
9.0
Optimum Solutions HRIS
7.5
Pay calculation
ADP SmartCompliance
9.1
Optimum Solutions HRIS
9.1
Benefit plan administration
ADP SmartCompliance
9.1
Optimum Solutions HRIS
5.5
Direct deposit files
ADP SmartCompliance
9.1
Optimum Solutions HRIS
9.1
Salary revision and increment management
ADP SmartCompliance
9.1
Optimum Solutions HRIS
6.4
Reimbursement management
ADP SmartCompliance
8.6
Optimum Solutions HRIS

Pros

  • SmartCompliance captures all the payroll data in one location and makes it easy to access.
  • SmartCompliance allows us to run reports when we need them. We can upload our periodic, quarterly and annual data and quickly extract reports to review for accuracy before the filing deadlines, which allows us to correct any issues without tax penalties, etc.
  • SmartCompliance makes it so easy to generate tax amendments when needed. The system stores all the employee data and has a process that is very easy to update wages and/or taxes as needed for correction. The system quickly generates the amendment files and provides reports to review for processing with tax agencies. It used to take months to get an amendment processed with our previous partners.
  • We can update tax rate changes, such as SUI rates, ourselves, as we received them without having to use a ticketing system that require monitoring for processing. We can quickly and easily update tax agency notices, which allows for very quick response time by ADP to any issues.
Gina Dye profile photo
  • The setup of Optimum HRIS was intense as the software comes as a basic shell and everything is personalized to our organization. All earnings codes, leave time, employee types, job codes, taxes, etc. are set up for each company. While this was almost overwhelming at the beginning, we have so much control over the set up and better grasp of the inner workings of the system.
  • Tax updates come quickly and are easily applied. This is especially welcome at year end.
  • The built-in reporting is robust and offers a lot of options, but the ability to dig in to the database using SQL and Excel allows for very powerful reports that are infinitely personalized.
No photo available

Cons

  • I WOULD LIKE TO SEE ADP ADDRESS DEALING DIRECTLY WITH THE COMPANY PREFERRENCES; AND NOT USE GENERAL GENERIC METHODS. WE KNOW ADP CAN PROGRAM TO YOUR COMPANY SPECIFIC NEEDS, BUT IT WOULD BE NICE IF CERTAIN ISSUES COULD BE USED ON A CUSTOMIZE BASIS. EXAMPLE RETRO PAY CALCULATOR PAID AS A SEPARATE CHECK AND STILL GENERATE INTO BATCHES FOR PAYMENT PROCESSING.
  • I WOULD LIKE TO SEE ADP PROVIDE MY TRAINING TO UNDERSTAND THEIR REPORT STRUCTURE AND HOW TO TRULY USE THIR ADP COMPLIANCE FULLY. THEY HAVE PROVIDED 2017 SOARS TRAINING BUT I WOULD LIKE TO SEE A MORE OF A ONE ON ONE COMPANY BASIS TRAINING.
  • ADP CAN HELP WHEN IT COME TO CLIENTS REACHING REPS IN A MORE TIMELY MANNER THE ACCT MANAGER USUALLY DOES GET BACK TO YOU BUT NOT ALWAYS THAT SOON.
Vanessa Anderson profile photo
  • The web interface for Optimum HRIS has been less than user friendly but recent updates have definitely shown an improvement.
  • Cosmetically (and nothing to do with functionality), reporting could be "prettier" or allow for customization.
No photo available

Usability

ADP SmartCompliance6.4
Based on 1 answer
Its easy to use just need additional changes to make some functions easier to find on the interface
Ramona Fenner profile photo
No score
No answers yet
No answers on this topic

Support

ADP SmartCompliance4.5
Based on 1 answer
The account managers have too many clients to give great customer service all the time. I had to complain to get better customer service
Ramona Fenner profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

More functionality and very easy display
Ramona Fenner profile photo
We evaluated some payroll services but found the ongoing cost greater than the initial cost of purchasing our own software and keeping the payroll process in house. Other payroll software was generally more expensive and we are satisfied with Optimum Solutions. I would say the main reason we stayed with Optimum Solutions, converting from their iSeries version to their Windows version, was because of their outstanding staff and support.
Janet Fawcett profile photo

Return on Investment

  • ADP has helped me get a better understanding of the quarterly tax process and I have been able to increase my knowledge in the tax filing.
Leticia Alvarez, CPP profile photo
  • More accurate payroll processing
  • More accurate tax payments and reporting
No photo available

Screenshots

ADP SmartCompliance
Optimum Solutions HRIS

Pricing Details

ADP SmartCompliance

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Pricing varies based upon modules deployed and features enabled.

Optimum Solutions HRIS

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details