What users are saying about

ADP SmartCompliance

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Top Rated
84 Ratings

ADP SmartCompliance

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Top Rated
84 Ratings
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Score 7.3 out of 101
8 Ratings
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Score 5.9 out of 101

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Likelihood to Recommend

ADP SmartCompliance

I LOVE ADP; ALL COMPANIES HAVE ROOM FOR IMPROVEMENTS
Vanessa Anderson profile photo

Optimum Solutions HRIS

We use Optimum HRIS in a very small department and generally only one person is working in the database at a time. I would be curious to know how effective Optimum HRIS is at handling a larger number of users modifying the database on a regular basis. For our small shop, Optimum HRIS works beautifully.
No photo available

Feature Rating Comparison

Payroll Management

ADP SmartCompliance
9.0
Optimum Solutions HRIS
7.5
Pay calculation
ADP SmartCompliance
9.1
Optimum Solutions HRIS
9.1
Support for external payroll vendors
ADP SmartCompliance
9.1
Optimum Solutions HRIS
Benefit plan administration
ADP SmartCompliance
9.1
Optimum Solutions HRIS
5.5
Direct deposit files
ADP SmartCompliance
9.1
Optimum Solutions HRIS
9.1
Salary revision and increment management
ADP SmartCompliance
9.1
Optimum Solutions HRIS
6.4
Reimbursement management
ADP SmartCompliance
8.6
Optimum Solutions HRIS

Pros

  • The system is easy to navigate.
  • Having the ability to easily access your associate's garnishment notices, answer forms, etc., allows us to provide better customer service.
  • Being able to download quarterly & annual tax reports from SmartCompliance is very efficient.
Marissa Johnson profile photo
  • The setup of Optimum HRIS was intense as the software comes as a basic shell and everything is personalized to our organization. All earnings codes, leave time, employee types, job codes, taxes, etc. are set up for each company. While this was almost overwhelming at the beginning, we have so much control over the set up and better grasp of the inner workings of the system.
  • Tax updates come quickly and are easily applied. This is especially welcome at year end.
  • The built-in reporting is robust and offers a lot of options, but the ability to dig in to the database using SQL and Excel allows for very powerful reports that are infinitely personalized.
No photo available

Cons

  • It would be nice to locate tutorials on how to use SmartCompliance navigation for example.
  • It would be nice to have access to reports for longer than 90 days if needed without having to involve the acct manager.
  • I would like to see more self-service handouts regarding the tools offered by ADP.
Evelyn E. Bozeman profile photo
  • The web interface for Optimum HRIS has been less than user friendly but recent updates have definitely shown an improvement.
  • Cosmetically (and nothing to do with functionality), reporting could be "prettier" or allow for customization.
No photo available

Likelihood to Renew

ADP SmartCompliance9.1
Based on 2 answers
I use ADP more often than anyone in our company, and it has saved a great deal of time, money, and effort in payroll tax.
Mitch Norby profile photo
No score
No answers yet
No answers on this topic

Usability

ADP SmartCompliance7.9
Based on 3 answers
Its easy to use just need additional changes to make some functions easier to find on the interface
Ramona Fenner profile photo
No score
No answers yet
No answers on this topic

Support

ADP SmartCompliance7.3
Based on 3 answers
The account managers have too many clients to give great customer service all the time. I had to complain to get better customer service
Ramona Fenner profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP SmartCompliance6.4
Based on 2 answers
almost everything went smoothly, but I needed to check everything, and make some corrections later
Mitch Norby profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

ADP is a leader in the industry for a reason
Michelle Gagnon profile photo
We evaluated some payroll services but found the ongoing cost greater than the initial cost of purchasing our own software and keeping the payroll process in house. Other payroll software was generally more expensive and we are satisfied with Optimum Solutions. I would say the main reason we stayed with Optimum Solutions, converting from their iSeries version to their Windows version, was because of their outstanding staff and support.
Janet Fawcett profile photo

Return on Investment

  • ADP makes our tax filing and reconciliation process very easy. It takes a minimal amount of time to reconcile and file payroll taxes.
Paul Barnes, CPP profile photo
  • More accurate payroll processing
  • More accurate tax payments and reporting
No photo available

Screenshots

ADP SmartCompliance
Optimum Solutions HRIS

Pricing Details

ADP SmartCompliance

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Pricing varies based upon modules deployed and features enabled.

Optimum Solutions HRIS

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details