What users are saying about

ADP SmartCompliance

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
85 Ratings
10 Ratings

ADP SmartCompliance

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
85 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.3 out of 101
10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 9.4 out of 101

Add comparison

Likelihood to Recommend

ADP SmartCompliance

It is suited for when I have to submit my past W2C amendments and for accepting payroll sweeps from my company. It tracks those very well where there is hardly any problems.
Lynwood Waller profile photo

Patriot PAY

Patriot is well suited for an office with a small staff without complicated tax issues to manage. My office had 2 employees: one full-time and one part-time. There were no 1099's issued, and no special tax exemptions or other special tax situations for employees. The owner was a sole proprietor, so she was not paid as an employee through Patriot. It was easy to quickly run simple payroll tasks on a bi-weekly basis in my situation.However, I believe a more complex situation with more employees would still be suitable for this software if there was an employee dedicated to performing payroll and human resources tasks. Information must be manually entered each payroll period and submitted before 8pm to process at the scheduled pay date, so if there was not a dedicated employee for the task, it would be easy to end up paying employees a business-day late. I know that Patriot offers add-on services for human resource tasks, such as time sheets and tools to manage sick days, benefits, and record employee attendance. I did not require these extra services, but I like that Patriot offers services a la carte so that there is no need to pay for tools you do not need
Shannon Bronico profile photo

Feature Rating Comparison

Payroll Management

ADP SmartCompliance
9.0
Patriot PAY
9.3
Pay calculation
ADP SmartCompliance
9.1
Patriot PAY
10.0
Support for external payroll vendors
ADP SmartCompliance
9.1
Patriot PAY
10.0
Benefit plan administration
ADP SmartCompliance
9.1
Patriot PAY
8.0
Direct deposit files
ADP SmartCompliance
9.1
Patriot PAY
10.0
Salary revision and increment management
ADP SmartCompliance
9.1
Patriot PAY
10.0
Reimbursement management
ADP SmartCompliance
8.6
Patriot PAY
8.0

Pros

  • The information is available almost immediately.
  • Allows you to utilize your data in more than one way even those you never thought to have access to such as graphs.
  • It captures all activity you provided and displays it in several different ways.
  • It allows you as an employer to track data that is important to ensure has been handled such as agency notieces.
Evelyn E. Bozeman profile photo
  • It is reliable and easy to use and learn for a small business
  • Whenever there are problems, customer service is responsive and communicates well.
Matthew Poirier profile photo

Cons

  • Better confirmation of each deposit with individual agencies.
Paul Barnes, CPP profile photo
  • I wish it was slightly less expensive for me because I only use it to pay myself about once per month.
Matthew Poirier profile photo

Likelihood to Renew

ADP SmartCompliance9.1
Based on 2 answers
I use ADP more often than anyone in our company, and it has saved a great deal of time, money, and effort in payroll tax.
Mitch Norby profile photo
No score
No answers yet
No answers on this topic

Usability

ADP SmartCompliance7.9
Based on 3 answers
Its easy to use just need additional changes to make some functions easier to find on the interface
Ramona Fenner profile photo
No score
No answers yet
No answers on this topic

Support

ADP SmartCompliance7.3
Based on 3 answers
The account managers have too many clients to give great customer service all the time. I had to complain to get better customer service
Ramona Fenner profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP SmartCompliance6.4
Based on 2 answers
almost everything went smoothly, but I needed to check everything, and make some corrections later
Mitch Norby profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

ADP is a leader in the industry for a reason
Michelle Gagnon profile photo
I did A LOT of research prior to making a decision on which software to use. Patriot had an abundance of high reviews, so I finally decided to give them a try. And while I don't normally find reasons to rave about software, I loved both the product and the service!
Joe &quot;JC&quot; Cross profile photo

Return on Investment

  • It makes tax fling easier and W2 processing is very simple.
  • Registration for the W2's employees is too complicated for employees and we have to add additional help to manage the registration process.
  • There is a time difference for any process with ADP, most process do not post immediately and you have to wait on reporting as well.
Ramona Fenner profile photo
  • Using Patriot Pay has given me much more free time to run other aspects of my business.
  • The ease of running reports is very useful at the end of the year so that my accountant can easily look at my payroll costs, including taxes paid.
Jason Moore, L.Ac. profile photo

Pricing Details

ADP SmartCompliance

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Pricing varies based upon modules deployed and features enabled.

Patriot PAY

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details