What users are saying about

ADP SmartCompliance

Top Rated
79 Ratings

Paycor

Top Rated
133 Ratings

ADP SmartCompliance

Top Rated
79 Ratings
Score 7.1 out of 101

Paycor

Top Rated
133 Ratings
Score 7 out of 101

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Likelihood to Recommend

ADP SmartCompliance

ADP SmartCompliance is well suited when it comes to providing a Tax Summary. The ADP 'SmartCompliance portal is user-friendly and lets you know if you need to work and tasks or are in great shape. It also has a good notice of notifications and lets you know when something needs to be resolved.
Hilda Marquez profile photo

Paycor

Paycor does a good job with tax related issues; however, their customer service is very lacking. The people available to help often do not know how to fix issues. They will not let you talk to IT directly or submit work tickets; you have to go through a customer service representative. If you don't have a good representative assigned to you then you get nowhere.
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Feature Rating Comparison

Payroll Management

ADP SmartCompliance
9.0
Paycor
8.4
Pay calculation
ADP SmartCompliance
9.1
Paycor
8.5
Benefit plan administration
ADP SmartCompliance
9.1
Paycor
7.5
Direct deposit files
ADP SmartCompliance
9.1
Paycor
9.4
Salary revision and increment management
ADP SmartCompliance
9.1
Paycor
9.2
Reimbursement management
ADP SmartCompliance
8.6
Paycor
7.6
Support for external payroll vendors
ADP SmartCompliance
Paycor
8.2

Human Resource Management

ADP SmartCompliance
Paycor
8.3
Employee demographic data
ADP SmartCompliance
Paycor
8.4
Employment history
ADP SmartCompliance
Paycor
8.4
Job profiles and administration
ADP SmartCompliance
Paycor
8.3
Workflow for transfers, promotions, pay raises, etc.
ADP SmartCompliance
Paycor
8.6
Organizational charting
ADP SmartCompliance
Paycor
6.6
Organization and location management
ADP SmartCompliance
Paycor
7.9
Compliance data (COBRA, OSHA, etc.)
ADP SmartCompliance
Paycor
9.7

Leave and Attendance Management

ADP SmartCompliance
Paycor
8.9
Approval workflow
ADP SmartCompliance
Paycor
9.4
Balance details
ADP SmartCompliance
Paycor
9.6
Annual carry-forward and encashment
ADP SmartCompliance
Paycor
7.6

Employee Self Service

ADP SmartCompliance
Paycor
8.9
View and generate pay and benefit information
ADP SmartCompliance
Paycor
9.1
Update personal information
ADP SmartCompliance
Paycor
9.4
View company policy documentation
ADP SmartCompliance
Paycor
9.0
Employee recognition
ADP SmartCompliance
Paycor
8.4
View job history
ADP SmartCompliance
Paycor
8.8

Asset Management

ADP SmartCompliance
Paycor
8.5
Tracking of all physical assets
ADP SmartCompliance
Paycor
8.5

HR Reporting

ADP SmartCompliance
Paycor
5.8
Report builder
ADP SmartCompliance
Paycor
6.2
Pre-built reports
ADP SmartCompliance
Paycor
5.1
Ability to combine HR data with external data
ADP SmartCompliance
Paycor
6.2

Onboarding

ADP SmartCompliance
Paycor
8.6
New hire portal
ADP SmartCompliance
Paycor
8.0
Manager tracking tools
ADP SmartCompliance
Paycor
9.1

Performance and Goals

ADP SmartCompliance
Paycor
7.4
Corporate goal setting
ADP SmartCompliance
Paycor
7.3
Individual goal setting
ADP SmartCompliance
Paycor
7.5
Line-of sight-visibility
ADP SmartCompliance
Paycor
7.4
Performance tracking
ADP SmartCompliance
Paycor
7.4

Performance Management

ADP SmartCompliance
Paycor
8.8
Performance plans
ADP SmartCompliance
Paycor
8.4
Performance improvement plans
ADP SmartCompliance
Paycor
8.6
Review status tracking
ADP SmartCompliance
Paycor
9.2
Review reminders
ADP SmartCompliance
Paycor
9.0
Multiple review frequency
ADP SmartCompliance
Paycor
8.8

Succession Planning

ADP SmartCompliance
Paycor
9.1
Candidate search
ADP SmartCompliance
Paycor
9.1

Recruiting / ATS

ADP SmartCompliance
Paycor
8.7
Job Requisition Management
ADP SmartCompliance
Paycor
8.0
Company Website Posting
ADP SmartCompliance
Paycor
7.9
Publish to Social Media
ADP SmartCompliance
Paycor
8.0
Job Search Site Posting
ADP SmartCompliance
Paycor
9.7
Duplicate Candidate Prevention
ADP SmartCompliance
Paycor
9.0
Applicant Tracking
ADP SmartCompliance
Paycor
9.4
Notifications and Alerts
ADP SmartCompliance
Paycor
9.0

Pros

  • SmartCompliance is exceptionally user friendly, it does not require a lot of technical skill or training to navigate and leverage the site.
  • ADP's client support staff is some of the best I've worked with over my career. They are generally very responsive and quick to identify and resolve client issues and concerns.
  • They have moved to a point where the majority of the client services offered are all on one unified site - rather than having to navigate to multiple sites to perform multiple functions
Melissa Carter profile photo
  • Paycor is an easy system to set up and utilize.
  • Payor is user-friendly, so we don't have many questions from our field staff concerning how to pull information that they need from the system.
No photo available

Cons

  • The transition to ADP could have been smoother.
  • Our initial setup was not as efficient as it could have been.
  • I was left out of important communications in the beginning.
Larry Roepke profile photo
  • Paycor's support system and customer service is lacking. It is very hard to get in contact with someone that knows how to fix an issue.
  • Paycor's updates often cause issues with each of our weekly pay runs. Sometimes they do updates mid day and mid week which interferes with getting our payroll out on time.
  • The Paycor system malfunctions quite often and does odd things that cannot be duplicated and so it never gets fixed. For instance, we have an employee that has 40 hours that does not show up on the pay grid but calculates and pays out. When you have hundreds of employees, things like that are hard to catch right away. We did catch it the second week in by chance but the employee had already been paid for 80 extra hours, and we were unable to recoup it because they left.
  • The component in Paycor that is used to pay back advances is not good. If an employee has more than one advance at any given time, you have to add it to the original amount; you cannot start a new one. Also, if one advance is completely paid back, the system doesn't allow you to close it out and store it as historical information. If the employee takes out another loan, you have to add it to the old one. It allows for the risk of human error.
  • Pulling Paycor reports is difficult and time consuming. You also cannot get an annual comprehensive report; the system can only print by payroll. So ,if I want a report showing all income for a given time period, the system pulls that period by week and gives me all four hundred plus employees by week. I then have to dump everything into an excel spreadsheet and sort it. This is so time consuming and causes errors because mistakes are easy to make.
  • I was in my profile on Paycor the other day and it all of a sudden switched to our HR Directors profile. I had all of their access abilities.
  • During the last update, Paycor gave administrative rights to many of our employees that should not have had it. We had to sift through our entire database to correct this issue. It was by luck that it was caught.
  • The Paycor system is not very good at accepting data dumps from other systems. It changes information during the dump and it is hard to catch everything. Many errors have been made because of it.
No photo available

Likelihood to Renew

No score
No answers yet
No answers on this topic
Paycor9.4
Based on 6 answers
Their customer service the functionality and how easy and user friendly it is
Cyndi Rooks, PHR, HCS, SHRM-CP profile photo

Usability

ADP SmartCompliance6.4
Based on 1 answer
Its easy to use just need additional changes to make some functions easier to find on the interface
Ramona Fenner profile photo
Paycor7.8
Based on 40 answers
Fantastic usability. Very intuitive and well-designed.
Dan Abrams profile photo

Support

ADP SmartCompliance4.5
Based on 1 answer
The account managers have too many clients to give great customer service all the time. I had to complain to get better customer service
Ramona Fenner profile photo
Paycor7.0
Based on 41 answers
Always quick to respond and you have a dedicated support team that builds a relationship with you.
Cyndi Rooks, PHR, HCS, SHRM-CP profile photo

Implementation

No score
No answers yet
No answers on this topic
Paycor8.2
Based on 9 answers
One person should be the implementation coordinator for Paycor. A customer should not have to keep up with 4 -5 people during implementation
Laura kedzierzawski profile photo

Alternatives Considered

More functionality and very easy display
Ramona Fenner profile photo
Easier functionality and better value for what you receive. Paycor's customer service is better than ADP, for example, Paycor is like you are staying at a Ritz Carlton and ADP is like you are staying at a Motel 6.
Cyndi Rooks, PHR, HCS, SHRM-CP profile photo

Return on Investment

  • It makes tax fling easier and W2 processing is very simple.
  • Registration for the W2's employees is too complicated for employees and we have to add additional help to manage the registration process.
  • There is a time difference for any process with ADP, most process do not post immediately and you have to wait on reporting as well.
Ramona Fenner profile photo
  • The biggest reason we purchased Paycor was to free up time and to make the payroll process easier. I believe using paycor has doubled the amount of time we spend on payroll.
Laura kedzierzawski profile photo

Screenshots

Pricing Details

ADP SmartCompliance

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Pricing varies based upon modules deployed and features enabled.

ADP SmartCompliance More Information

Paycor

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Paycor More Information