What users are saying about

ADP SmartCompliance

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Top Rated
84 Ratings

QuickBooks Online

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Top Rated
598 Ratings

ADP SmartCompliance

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Top Rated
84 Ratings
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Score 7.3 out of 101

QuickBooks Online

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Top Rated
598 Ratings
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Score 7.9 out of 101

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Likelihood to Recommend

ADP SmartCompliance

  • Best suited - Easy to understand and user-friendly and fast.
  • Less suited - Navigation of what is available seems to be hidden and not front and center.
Evelyn E. Bozeman profile photo

QuickBooks Online

In the past we have used QuickBooks Online to schedule vendor payment and tracking between various properties. This was helpful to us because it not only ensured that many payments to many vendors across many dates were shipped in time, but the built-in reporting and tax prep features made filing so much easier when it came to be tax time.
No photo available

Feature Rating Comparison

Payroll Management

ADP SmartCompliance
9.0
QuickBooks Online
7.5
Pay calculation
ADP SmartCompliance
9.1
QuickBooks Online
8.1
Support for external payroll vendors
ADP SmartCompliance
9.1
QuickBooks Online
Benefit plan administration
ADP SmartCompliance
9.1
QuickBooks Online
7.0
Direct deposit files
ADP SmartCompliance
9.1
QuickBooks Online
8.8
Salary revision and increment management
ADP SmartCompliance
9.1
QuickBooks Online
6.3
Reimbursement management
ADP SmartCompliance
8.6
QuickBooks Online
7.3

Customization

ADP SmartCompliance
QuickBooks Online
7.7
API for custom integration
ADP SmartCompliance
QuickBooks Online
8.1
Plug-ins
ADP SmartCompliance
QuickBooks Online
7.2

Security

ADP SmartCompliance
QuickBooks Online
8.7
Single sign-on capability
ADP SmartCompliance
QuickBooks Online
9.1
Role-based user permissions
ADP SmartCompliance
QuickBooks Online
8.2

Reporting & Analytics

ADP SmartCompliance
QuickBooks Online
8.4
Dashboards
ADP SmartCompliance
QuickBooks Online
8.6
Standard reports
ADP SmartCompliance
QuickBooks Online
8.7
Custom reports
ADP SmartCompliance
QuickBooks Online
7.8

General Ledger and Configurable Accounting

ADP SmartCompliance
QuickBooks Online
8.0
Accounts payable
ADP SmartCompliance
QuickBooks Online
8.6
Accounts receivable
ADP SmartCompliance
QuickBooks Online
8.3
Cash management
ADP SmartCompliance
QuickBooks Online
8.1
Bank reconciliation
ADP SmartCompliance
QuickBooks Online
8.2
Expense management
ADP SmartCompliance
QuickBooks Online
8.0
Time tracking
ADP SmartCompliance
QuickBooks Online
6.1
Fixed asset management
ADP SmartCompliance
QuickBooks Online
7.2
Multi-currency support
ADP SmartCompliance
QuickBooks Online
7.9
Multi-division support
ADP SmartCompliance
QuickBooks Online
8.0
Regulations compliance
ADP SmartCompliance
QuickBooks Online
7.9
Electronic tax filing
ADP SmartCompliance
QuickBooks Online
8.3
Self-service portal
ADP SmartCompliance
QuickBooks Online
8.0
Global Financial Support
ADP SmartCompliance
QuickBooks Online
7.5
Primary and Secondary Ledgers
ADP SmartCompliance
QuickBooks Online
9.5
Intercompany Accounting
ADP SmartCompliance
QuickBooks Online
8.2
Localizations
ADP SmartCompliance
QuickBooks Online
7.5
Journals and Reconciliations
ADP SmartCompliance
QuickBooks Online
8.6
Enterprise Accounting
ADP SmartCompliance
QuickBooks Online
8.1
Configurable Accounting
ADP SmartCompliance
QuickBooks Online
7.9
Centralized Rules Framework
ADP SmartCompliance
QuickBooks Online
8.6
Standardized Processes
ADP SmartCompliance
QuickBooks Online
7.8

Inventory Management

ADP SmartCompliance
QuickBooks Online
8.0
Inventory tracking
ADP SmartCompliance
QuickBooks Online
6.2
Automatic reordering
ADP SmartCompliance
QuickBooks Online
8.5
Location management
ADP SmartCompliance
QuickBooks Online
7.3
Manufacturing module
ADP SmartCompliance
QuickBooks Online
10.0

Order Management

ADP SmartCompliance
QuickBooks Online
7.5
Pricing
ADP SmartCompliance
QuickBooks Online
7.1
Order entry
ADP SmartCompliance
QuickBooks Online
7.9
Credit card processing
ADP SmartCompliance
QuickBooks Online
7.7
Cost of goods sold
ADP SmartCompliance
QuickBooks Online
7.8
Order Orchestration
ADP SmartCompliance
QuickBooks Online
7.5
End-to-end order visibility
ADP SmartCompliance
QuickBooks Online
7.5
Order exception Resolution
ADP SmartCompliance
QuickBooks Online
7.1

Accounting Firm BPO Features

ADP SmartCompliance
QuickBooks Online
8.0
Branded client dashboards
ADP SmartCompliance
QuickBooks Online
9.0
Client data roll-up capabilities
ADP SmartCompliance
QuickBooks Online
8.3
Client data consolidation for benchmarking
ADP SmartCompliance
QuickBooks Online
6.5
Configurable alerts
ADP SmartCompliance
QuickBooks Online
8.0
Billing bypass
ADP SmartCompliance
QuickBooks Online
7.8
Client template cloning
ADP SmartCompliance
QuickBooks Online
8.3
Single sign-on
ADP SmartCompliance
QuickBooks Online
9.0
Configurable client onboarding questions
ADP SmartCompliance
QuickBooks Online
6.7
Cross-client workflow management
ADP SmartCompliance
QuickBooks Online
8.3
Industry-specific versioning
ADP SmartCompliance
QuickBooks Online
8.3
Legacy system data migration
ADP SmartCompliance
QuickBooks Online
7.6

Pros

  • ADP has integrated with Avionte which simplifies our processes.
  • ADP reports keep us informed of our credits and opportunities.
  • ADP works with us to help design the internal processes to maximize the credit opportunities in an efficient manner.
Larry Roepke profile photo
  • Expense reporting. There are several reporting options making this a breeze to produce
  • Scheduling bill pay to various vendors
  • Tax preparation and getting ready to file.
No photo available

Cons

  • More flexibility with state jurisdiction set up-sometimes all of the information is not readily available
No photo available
  • Collaboration. I would like multiple members of our team to be able to collaborate better. I have difficulty sometimes tracking what was done by whom at a user level.
  • Making user permissions easier to manage. Setting security options between users. The features may be there but it is not as intuitive to set certain access permissions and differentiate between users as I would like.
  • Integration into Outlook calendars would be a nice add-on for payment reminders. These are setup and scheduled for payment automatically through the app, but a reminder on my personal calendar would be a nice add on. It may even be available but I am not aware of it.
No photo available

Likelihood to Renew

ADP SmartCompliance9.1
Based on 2 answers
I use ADP more often than anyone in our company, and it has saved a great deal of time, money, and effort in payroll tax.
Mitch Norby profile photo
QuickBooks Online7.8
Based on 19 answers
It’s a good tool, but the price increases are too great and customer service is lacking.
Sandy Breihan Sinclair profile photo

Usability

ADP SmartCompliance7.9
Based on 3 answers
Its easy to use just need additional changes to make some functions easier to find on the interface
Ramona Fenner profile photo
QuickBooks Online8.0
Based on 10 answers
The ability for us and clients to both be in the system, see the entries each of us have made and also direct a client to certain reports and views is very helpful as compared to getting an accountant's copy or getting a date in time copy that then needs to be uploaded by the client after we make adjustments. Still, the in ability to prevent someone from deleting an entry without knowing who or what was deleted is frustrating.
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Reliability and Availability

No score
No answers yet
No answers on this topic
QuickBooks Online5.6
Based on 3 answers
While there is an app, which makes it accessible, all the features are not available.
Tya Bolton profile photo

Performance

No score
No answers yet
No answers on this topic
QuickBooks Online7.9
Based on 2 answers
There are tab issues. When I tab the field doesn't highlight and I have to backspace or delete what is in the field. Happens on the memo field and sometimes other fields. Very time consuming.
Colleen Walker profile photo

Support

ADP SmartCompliance7.3
Based on 3 answers
Overall most issues are handled quickly and accurately - there is some sloppiness with the Tax notice department in labeling and handling some cases
Mitch Norby profile photo
QuickBooks Online5.0
Based on 4 answers
My calls are answered quickly and my issues resolved usually immediately.
John H. Adair CPA profile photo

Implementation

ADP SmartCompliance6.4
Based on 2 answers
almost everything went smoothly, but I needed to check everything, and make some corrections later
Mitch Norby profile photo
QuickBooks Online5.2
Based on 3 answers
I'm frustrated. Wound up with two companies, have to keep switching back and forth. This is unsatisfactory!
Robin M. Robboy, CPA profile photo

Alternatives Considered

ADP is a leader in the industry for a reason
Michelle Gagnon profile photo
I would not be the right person to comment on this, as my involvement was limited to QB online usage.
No photo available

Rating for Public Practice CPAs

No score
No answers yet
No answers on this topic
QuickBooks Online7.4
Based on 18 answers
I wish there was a good way to have fund accounting set up for churches/nonprofits. I have yet to see a good solution to this problem. Desktop integration would be extremely desired - to link up online with desktop would make CPAs (myself included) very happy. The product works well and can be used by bookkeepers and non-CPAs alike.
No photo available

Return on Investment

  • It takes fewer employees and is more accurate than anything we have used in the past. Changes are easy to spot and apply to internal systems if needed.
  • ADP will only do what you tell them to do, no more and no less. Someone needs to watch and make sure the communication is clear and precise so that everything is done correctly.
Mitch Norby profile photo
  • QuickBooks Online has saved us tons of time each month categorizing expenses and income, allowing us to focus on more important tasks at hand. It was also a huge savior for compiling our next year's budget and projections.
  • It took a long time to set up QuickBooks Online and the desktop version when we did a trial of that product.
  • Product support is not great while setting up QuickBooks, especially when we had a lot of problems with our account.
Dylan DeClerck profile photo

Pricing Details

ADP SmartCompliance

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Pricing varies based upon modules deployed and features enabled.

QuickBooks Online

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details