What users are saying about

ADP SmartCompliance

Top Rated
80 Ratings

QuickBooks Online

Top Rated
566 Ratings

ADP SmartCompliance

Top Rated
80 Ratings
Score 7.3 out of 101

QuickBooks Online

Top Rated
566 Ratings
Score 7.9 out of 101

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Likelihood to Recommend

ADP SmartCompliance

ADP SmartCompliance is great at making sure that all the necessary information is where it needs to be.
Leticia Alvarez, CPP profile photo

QuickBooks Online

For mobile and multiple users, this is a good platform that doesn't need much customization. Pricing is ok. The biggest feature it is missing is the compatibility to go back and forth with the desktop version - if it had this I would highly recommend it.
No photo available

Feature Rating Comparison

Payroll Management

ADP SmartCompliance
9.0
QuickBooks Online
7.9
Pay calculation
ADP SmartCompliance
9.1
QuickBooks Online
8.2
Benefit plan administration
ADP SmartCompliance
9.1
QuickBooks Online
8.0
Direct deposit files
ADP SmartCompliance
9.1
QuickBooks Online
9.2
Salary revision and increment management
ADP SmartCompliance
9.1
QuickBooks Online
7.0
Reimbursement management
ADP SmartCompliance
8.6
QuickBooks Online
7.4

Customization

ADP SmartCompliance
QuickBooks Online
8.4
API for custom integration
ADP SmartCompliance
QuickBooks Online
8.7
Plug-ins
ADP SmartCompliance
QuickBooks Online
8.0

Security

ADP SmartCompliance
QuickBooks Online
8.9
Single sign-on capability
ADP SmartCompliance
QuickBooks Online
8.9
Role-based user permissions
ADP SmartCompliance
QuickBooks Online
8.8

Reporting & Analytics

ADP SmartCompliance
QuickBooks Online
8.6
Dashboards
ADP SmartCompliance
QuickBooks Online
9.0
Standard reports
ADP SmartCompliance
QuickBooks Online
9.0
Custom reports
ADP SmartCompliance
QuickBooks Online
7.7

General Ledger and Configurable Accounting

ADP SmartCompliance
QuickBooks Online
7.8
Accounts payable
ADP SmartCompliance
QuickBooks Online
8.5
Accounts receivable
ADP SmartCompliance
QuickBooks Online
8.6
Cash management
ADP SmartCompliance
QuickBooks Online
8.5
Bank reconciliation
ADP SmartCompliance
QuickBooks Online
7.8
Expense management
ADP SmartCompliance
QuickBooks Online
8.0
Time tracking
ADP SmartCompliance
QuickBooks Online
5.8
Fixed asset management
ADP SmartCompliance
QuickBooks Online
7.3
Multi-currency support
ADP SmartCompliance
QuickBooks Online
7.9
Multi-division support
ADP SmartCompliance
QuickBooks Online
7.0
Regulations compliance
ADP SmartCompliance
QuickBooks Online
7.4
Electronic tax filing
ADP SmartCompliance
QuickBooks Online
8.0
Self-service portal
ADP SmartCompliance
QuickBooks Online
7.0
Global Financial Support
ADP SmartCompliance
QuickBooks Online
7.7
Primary and Secondary Ledgers
ADP SmartCompliance
QuickBooks Online
8.8
Intercompany Accounting
ADP SmartCompliance
QuickBooks Online
7.2
Localizations
ADP SmartCompliance
QuickBooks Online
7.4
Journals and Reconciliations
ADP SmartCompliance
QuickBooks Online
9.1
Enterprise Accounting
ADP SmartCompliance
QuickBooks Online
7.0
Configurable Accounting
ADP SmartCompliance
QuickBooks Online
7.5
Centralized Rules Framework
ADP SmartCompliance
QuickBooks Online
9.0
Standardized Processes
ADP SmartCompliance
QuickBooks Online
9.0

Inventory Management

ADP SmartCompliance
QuickBooks Online
8.3
Inventory tracking
ADP SmartCompliance
QuickBooks Online
7.7
Automatic reordering
ADP SmartCompliance
QuickBooks Online
8.5
Location management
ADP SmartCompliance
QuickBooks Online
7.9
Manufacturing module
ADP SmartCompliance
QuickBooks Online
9.0

Order Management

ADP SmartCompliance
QuickBooks Online
7.8
Pricing
ADP SmartCompliance
QuickBooks Online
8.2
Order entry
ADP SmartCompliance
QuickBooks Online
8.5
Credit card processing
ADP SmartCompliance
QuickBooks Online
7.7
Cost of goods sold
ADP SmartCompliance
QuickBooks Online
8.2
Order Orchestration
ADP SmartCompliance
QuickBooks Online
7.6
End-to-end order visibility
ADP SmartCompliance
QuickBooks Online
7.6
Order exception Resolution
ADP SmartCompliance
QuickBooks Online
7.1

Accounting Firm BPO Features

ADP SmartCompliance
QuickBooks Online
8.4
Branded client dashboards
ADP SmartCompliance
QuickBooks Online
9.3
Client data roll-up capabilities
ADP SmartCompliance
QuickBooks Online
9.0
Client data consolidation for benchmarking
ADP SmartCompliance
QuickBooks Online
6.7
Configurable alerts
ADP SmartCompliance
QuickBooks Online
8.4
Billing bypass
ADP SmartCompliance
QuickBooks Online
7.8
Client template cloning
ADP SmartCompliance
QuickBooks Online
9.0
Single sign-on
ADP SmartCompliance
QuickBooks Online
8.5
Configurable client onboarding questions
ADP SmartCompliance
QuickBooks Online
7.4
Cross-client workflow management
ADP SmartCompliance
QuickBooks Online
9.0
Industry-specific versioning
ADP SmartCompliance
QuickBooks Online
8.7
Legacy system data migration
ADP SmartCompliance
QuickBooks Online
8.7

Pros

  • It handles quarter and year end review well. Good reports.
  • Great periodic reporting for each pay period.
  • The company profile report is helpful. A lot of information at your fingertips.
  • Helpful support documents in case you want more training.
No photo available
  • Ability for me to interact/communicate with a client regarding a specific transaction with a full audit trail.
  • Ability to connect with several accounts (Square, PayPal, bank and credit card) electronically so we have the most up to date transactions and balances.
  • Ability for both my client and me as the accountant to be working in the company's books at the same time.
John H. Adair CPA profile photo

Cons

  • When you call in employee info for the WOTC program, the wait times are terrible.
  • I'd like to see an app or web module version implemented.
No photo available
  • It needs a more robust document management system with the ability to attach documents to more types of transactions.
  • Expanded ability to create more custom reports.
  • It needs to add an online POS system to its mix of products so clients currently using the desktop version of QB and QB POS can make a smoother transition to the cloud.
John H. Adair CPA profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
QuickBooks Online9.0
Based on 15 answers
QBO needs better integration with non-Intuit products and developers need to use Intuit's open API to develop better add-ons. Clients are having a great deal of problems with their data importing from the bank and this takes time away from better revenue producing activities. Although the efficiencies are there, they are outweighted by the shortcomings of the product. When we ran a parallel of QBO versus other cloud accounting products, we had more issues with the QBO product than any other
No photo available

Usability

ADP SmartCompliance6.4
Based on 1 answer
Its easy to use just need additional changes to make some functions easier to find on the interface
Ramona Fenner profile photo
QuickBooks Online8.0
Based on 9 answers
The product performs in the areas of basic bookkeeping and accounting, but to fully use the product for a small business with a few "quirks" additional upgrades will be needed (from QBO Basic to QBO Plus), payroll, and add-ons will be to have all the bells and whistles needed to perform some basic functions offered in other products
No photo available

Reliability and Availability

No score
No answers yet
No answers on this topic
QuickBooks Online5.6
Based on 3 answers
We have rarely had outages in the last 10 years. I can only recall 2 times in the last 10 years where we were not able to access our client files.
No photo available

Performance

No score
No answers yet
No answers on this topic
QuickBooks Online7.9
Based on 2 answers
There are tab issues. When I tab the field doesn't highlight and I have to backspace or delete what is in the field. Happens on the memo field and sometimes other fields. Very time consuming.
Colleen Walker profile photo

Support

ADP SmartCompliance4.5
Based on 1 answer
The account managers have too many clients to give great customer service all the time. I had to complain to get better customer service
Ramona Fenner profile photo
QuickBooks Online5.0
Based on 4 answers
My calls are answered quickly and my issues resolved usually immediately.
John H. Adair CPA profile photo

Implementation

No score
No answers yet
No answers on this topic
QuickBooks Online5.2
Based on 3 answers
I'm frustrated. Wound up with two companies, have to keep switching back and forth. This is unsatisfactory!
Robin M. Robboy, CPA profile photo

Alternatives Considered

More functionality and very easy display
Ramona Fenner profile photo
QuickBooks Online (QBO) is a decent product that has some limitations. On the surface the product pretty much does what it is suppose to, however there have been some occasions where clients stated banking information was not imported, or imported incorrectly, the software was operating at a slow pace, and the add-on integrations were a problem. Depending on your needs a look at one of the other cloud based accounting softwares may be warranted
No photo available

Rating for Public Practice CPAs

No score
No answers yet
No answers on this topic
QuickBooks Online7.4
Based on 18 answers
The ability to view transactions more frequently usually daily in case we have questions for the client. Communication with the client about a transaction is attached to the transaction with an audit trail. It is allowing us to move from a recorded version of transactions into more of a consultative role.
John H. Adair CPA profile photo

Return on Investment

  • Almost everything I need to manage is on this one site. I can move effortlessly from one thing to another.
Martha Watson profile photo
  • More efficient for small firms with everyone on the same QBO file. No more transferring QB files back and forth with the potential of data corruption issues.
  • Less efficient with larger more complex firms, spend more time on the phone trying to integrate their add-ons, payroll and other systems.
  • Intuit's 99.95% uptime casued some negative events in the past year. Problems occurred during the peak of tax season.
No photo available

Pricing Details

ADP SmartCompliance

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Pricing varies based upon modules deployed and features enabled.

QuickBooks Online

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details