What users are saying about

ADP SmartCompliance

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Top Rated
84 Ratings
Top Rated
241 Ratings

ADP SmartCompliance

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Top Rated
84 Ratings
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Score 7.3 out of 101
Top Rated
241 Ratings
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Score 8.1 out of 101

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Likelihood to Recommend

ADP SmartCompliance

I believe ADP SmartCompliance is well suited for any organization that has implemented an HRIS system, such as Workday, but do not want to fully be responsible for the tax filings. I also feel it is very well suited to organizations such as ours that have employees in almost all 50 states. This helps to keep our payroll department staff at a minimum knowing we can rely on the cooperation between the Workday and the ADP SmartCompliance system. I think the only way I would not think SmartCompliance would be helpful would be with a very small company that would prefer to fully outsource their payroll process.
Gina Dye profile photo

QuickBooks Premier

QuickBooks Premier is not well suited to manufacturing industries, as it cannot handle the complicated inventory requirements of raw materials, work in process, and finished goods. Retailers and Wholesalers can use QuickBooks Premier as long as they have an add-on inventory tracking program or Point of Sale system that integrates with QuickBooks. Likewise, restaurants would need specialized restaurant software that integrates with QuickBooks Premier. Non-profits can use QuickBooks Premier non-profit edition, but if they use fund accounting, it will require some complicated work-arounds. QuickBooks Premier is well-suited to most construction trades, personal and professional services providers, small retailers, and rental property owners.
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Feature Rating Comparison

Payroll Management

ADP SmartCompliance
9.0
QuickBooks Premier
8.2
Pay calculation
ADP SmartCompliance
9.1
QuickBooks Premier
9.2
Support for external payroll vendors
ADP SmartCompliance
9.1
QuickBooks Premier
Benefit plan administration
ADP SmartCompliance
9.1
QuickBooks Premier
7.1
Direct deposit files
ADP SmartCompliance
9.1
QuickBooks Premier
9.5
Salary revision and increment management
ADP SmartCompliance
9.1
QuickBooks Premier
7.6
Reimbursement management
ADP SmartCompliance
8.6
QuickBooks Premier
7.6

Customization

ADP SmartCompliance
QuickBooks Premier
7.3
API for custom integration
ADP SmartCompliance
QuickBooks Premier
7.3
Plug-ins
ADP SmartCompliance
QuickBooks Premier
7.3

Security

ADP SmartCompliance
QuickBooks Premier
8.9
Single sign-on capability
ADP SmartCompliance
QuickBooks Premier
8.6
Role-based user permissions
ADP SmartCompliance
QuickBooks Premier
9.1

Reporting & Analytics

ADP SmartCompliance
QuickBooks Premier
8.3
Dashboards
ADP SmartCompliance
QuickBooks Premier
8.4
Standard reports
ADP SmartCompliance
QuickBooks Premier
8.3
Custom reports
ADP SmartCompliance
QuickBooks Premier
8.1

General Ledger and Configurable Accounting

ADP SmartCompliance
QuickBooks Premier
7.5
Accounts payable
ADP SmartCompliance
QuickBooks Premier
9.2
Accounts receivable
ADP SmartCompliance
QuickBooks Premier
9.2
Cash management
ADP SmartCompliance
QuickBooks Premier
7.6
Bank reconciliation
ADP SmartCompliance
QuickBooks Premier
8.5
Expense management
ADP SmartCompliance
QuickBooks Premier
8.8
Time tracking
ADP SmartCompliance
QuickBooks Premier
8.0
Fixed asset management
ADP SmartCompliance
QuickBooks Premier
8.4
Multi-currency support
ADP SmartCompliance
QuickBooks Premier
8.7
Multi-division support
ADP SmartCompliance
QuickBooks Premier
5.7
Regulations compliance
ADP SmartCompliance
QuickBooks Premier
2.9
Electronic tax filing
ADP SmartCompliance
QuickBooks Premier
9.2
Self-service portal
ADP SmartCompliance
QuickBooks Premier
7.5
Global Financial Support
ADP SmartCompliance
QuickBooks Premier
5.0
Primary and Secondary Ledgers
ADP SmartCompliance
QuickBooks Premier
5.6
Intercompany Accounting
ADP SmartCompliance
QuickBooks Premier
8.4
Localizations
ADP SmartCompliance
QuickBooks Premier
5.0
Journals and Reconciliations
ADP SmartCompliance
QuickBooks Premier
8.7
Enterprise Accounting
ADP SmartCompliance
QuickBooks Premier
9.0
Configurable Accounting
ADP SmartCompliance
QuickBooks Premier
6.9
Centralized Rules Framework
ADP SmartCompliance
QuickBooks Premier
6.5
Standardized Processes
ADP SmartCompliance
QuickBooks Premier
9.3

Inventory Management

ADP SmartCompliance
QuickBooks Premier
6.0
Inventory tracking
ADP SmartCompliance
QuickBooks Premier
7.7
Automatic reordering
ADP SmartCompliance
QuickBooks Premier
4.3
Location management
ADP SmartCompliance
QuickBooks Premier
9.0
Manufacturing module
ADP SmartCompliance
QuickBooks Premier
3.0

Order Management

ADP SmartCompliance
QuickBooks Premier
9.7
Pricing
ADP SmartCompliance
QuickBooks Premier
9.7
Order entry
ADP SmartCompliance
QuickBooks Premier
9.7
Credit card processing
ADP SmartCompliance
QuickBooks Premier
9.0
Cost of goods sold
ADP SmartCompliance
QuickBooks Premier
9.5
Order Orchestration
ADP SmartCompliance
QuickBooks Premier
10.0
End-to-end order visibility
ADP SmartCompliance
QuickBooks Premier
10.0

Accounting Firm BPO Features

ADP SmartCompliance
QuickBooks Premier
5.7
Branded client dashboards
ADP SmartCompliance
QuickBooks Premier
7.6
Client data roll-up capabilities
ADP SmartCompliance
QuickBooks Premier
5.0
Client data consolidation for benchmarking
ADP SmartCompliance
QuickBooks Premier
5.0
Configurable alerts
ADP SmartCompliance
QuickBooks Premier
5.0
Billing bypass
ADP SmartCompliance
QuickBooks Premier
5.0
Client template cloning
ADP SmartCompliance
QuickBooks Premier
5.0
Single sign-on
ADP SmartCompliance
QuickBooks Premier
7.6
Configurable client onboarding questions
ADP SmartCompliance
QuickBooks Premier
5.0
Cross-client workflow management
ADP SmartCompliance
QuickBooks Premier
5.0
Industry-specific versioning
ADP SmartCompliance
QuickBooks Premier
7.6
Legacy system data migration
ADP SmartCompliance
QuickBooks Premier
5.0

Pros

  • SmartCompliance captures all the payroll data in one location and makes it easy to access.
  • SmartCompliance allows us to run reports when we need them. We can upload our periodic, quarterly and annual data and quickly extract reports to review for accuracy before the filing deadlines, which allows us to correct any issues without tax penalties, etc.
  • SmartCompliance makes it so easy to generate tax amendments when needed. The system stores all the employee data and has a process that is very easy to update wages and/or taxes as needed for correction. The system quickly generates the amendment files and provides reports to review for processing with tax agencies. It used to take months to get an amendment processed with our previous partners.
  • We can update tax rate changes, such as SUI rates, ourselves, as we received them without having to use a ticketing system that require monitoring for processing. We can quickly and easily update tax agency notices, which allows for very quick response time by ADP to any issues.
Gina Dye profile photo
  • It is intuitive for the client. For example, when the client goes to write a check, a screen opens that looks like a check.
  • It does all the debits and credits behind the scenes, so the client does not need to have an understanding of debits and credits.
  • There is a lot of support and a big community of users, so it is easy to get help, and to find staff that know how to work with the software.
  • The desktop version is much more robust than the online version, and the processing speed is much better.
Silvia Evans profile photo

Cons

  • Some of the SmartCompliance modules (i.e. Aline) are fairly new, thus can be a little buggy in the initial usage. Items like historical data from the prior PAT system are slow to move over, meaning multiple log ins are still needed to access history
  • Customer Service support is great, but sometimes it can be difficult to get Technical Support involved to assist with things like troubleshooting data integration issues or site specifications to build/improve data flow.
Melissa Carter profile photo
  • You can only have average cost for inventory. No last-in, last-out (LIFO) or first-in, first-out (FIFO).
  • If you are not on a hosted solution provider, you may have problems accessing your data remotely.
  • You have to keep upgrading and installing updates.
Silvia Evans profile photo

Likelihood to Renew

ADP SmartCompliance9.1
Based on 2 answers
I use ADP more often than anyone in our company, and it has saved a great deal of time, money, and effort in payroll tax.
Mitch Norby profile photo
QuickBooks Premier5.3
Based on 12 answers
QuickBooks Premier is good software; most clients use it and we use it in house
John Ferrari profile photo

Usability

ADP SmartCompliance7.9
Based on 3 answers
Its easy to use just need additional changes to make some functions easier to find on the interface
Ramona Fenner profile photo
QuickBooks Premier7.9
Based on 9 answers
After a bit of training, I found the system relatively easy to use.
No photo available

Reliability and Availability

No score
No answers yet
No answers on this topic
QuickBooks Premier8.9
Based on 5 answers
It has been a cery stable program
Andrew Newman CPA profile photo

Performance

No score
No answers yet
No answers on this topic
QuickBooks Premier5.7
Based on 4 answers
It takes forever to load.
No photo available

Support

ADP SmartCompliance7.3
Based on 3 answers
The account managers have too many clients to give great customer service all the time. I had to complain to get better customer service
Ramona Fenner profile photo
QuickBooks Premier7.4
Based on 7 answers
The Quickbooks support is good but still has some room for improvement.
Cristine Delos Santos profile photo

Implementation

ADP SmartCompliance6.4
Based on 2 answers
almost everything went smoothly, but I needed to check everything, and make some corrections later
Mitch Norby profile photo
QuickBooks Premier7.2
Based on 7 answers
Hire appropriate help to ensure you know how to use the system from the beginning.
No photo available

Alternatives Considered

ADP is a leader in the industry for a reason
Michelle Gagnon profile photo
Enterprise is the cadillac of Intuit Products, QuickBooks Online has unparalleled access.Premier is much better than Pro, which doesn't have as many features. I work in the accountant version, so I really like the functionality and sometimes I recommend the client buys the accountant version for the additonal tools that are available.
Silvia Evans profile photo

Rating for Public Practice CPAs

No score
No answers yet
No answers on this topic
QuickBooks Premier8.1
Based on 27 answers
Handling a lot of clients from different industries like professional service providers (photography and catering service), construction, and retail, QuickBooks makes it easier to configure or customize its interface based on their respective industry or business type. It greatly helps our bookkeepers provide the best service we can give to our clients and achieve client satisfaction.
Cristine Delos Santos profile photo

Scalability

No score
No answers yet
No answers on this topic
QuickBooks Premier6.2
Based on 4 answers
They're getting better. Still room for improvement.
No photo available

Return on Investment

  • SmartCompliance was fairly easy to get used to plus it also has links where I can access The Bridge.
  • It allows for some questions to be answered without contacting my ADP representative.
  • I wish there was a better amendment input process that could avoid a lot of manual intervention.
Lynwood Waller profile photo
  • QB Premier has streamlined many previously manual entry accounting processes within our company effectively saving time and money!
  • QB Premier has saved my company several thousand dollars each year in man hours it would take for manual entry and adjustment of our books.
Tracie Jones profile photo

Pricing Details

ADP SmartCompliance

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Pricing varies based upon modules deployed and features enabled.

QuickBooks Premier

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details