What users are saying about

ADP SmartCompliance

Top Rated
79 Ratings

Sage HRMS

23 Ratings

ADP SmartCompliance

Top Rated
79 Ratings
Score 7.1 out of 101

Sage HRMS

23 Ratings
Score 8.2 out of 101

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Likelihood to Recommend

ADP SmartCompliance

I believe ADP SmartCompliance is well suited for any organization that has implemented an HRIS system, such as Workday, but do not want to fully be responsible for the tax filings. I also feel it is very well suited to organizations such as ours that have employees in almost all 50 states. This helps to keep our payroll department staff at a minimum knowing we can rely on the cooperation between the Workday and the ADP SmartCompliance system. I think the only way I would not think SmartCompliance would be helpful would be with a very small company that would prefer to fully outsource their payroll process.
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Sage HRMS

I believe an agency with under 100 employees can probably get away with any system, but Sage Abra definitely supports agencies with larger staff better than some.
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Feature Rating Comparison

Payroll Management

ADP SmartCompliance
9.0
Sage HRMS
9.5
Pay calculation
ADP SmartCompliance
9.1
Sage HRMS
9.7
Benefit plan administration
ADP SmartCompliance
9.1
Sage HRMS
9.6
Direct deposit files
ADP SmartCompliance
9.1
Sage HRMS
9.7
Salary revision and increment management
ADP SmartCompliance
9.1
Sage HRMS
9.7
Reimbursement management
ADP SmartCompliance
8.6
Sage HRMS
9.7
Support for external payroll vendors
ADP SmartCompliance
Sage HRMS
9.0

Human Resource Management

ADP SmartCompliance
Sage HRMS
8.6
Employee demographic data
ADP SmartCompliance
Sage HRMS
9.6
Employment history
ADP SmartCompliance
Sage HRMS
9.5
Job profiles and administration
ADP SmartCompliance
Sage HRMS
8.9
Workflow for transfers, promotions, pay raises, etc.
ADP SmartCompliance
Sage HRMS
9.6
Organizational charting
ADP SmartCompliance
Sage HRMS
5.0
Organization and location management
ADP SmartCompliance
Sage HRMS
8.6
Compliance data (COBRA, OSHA, etc.)
ADP SmartCompliance
Sage HRMS
9.3

Leave and Attendance Management

ADP SmartCompliance
Sage HRMS
9.6
Approval workflow
ADP SmartCompliance
Sage HRMS
9.8
Balance details
ADP SmartCompliance
Sage HRMS
9.7
Annual carry-forward and encashment
ADP SmartCompliance
Sage HRMS
9.2

Employee Self Service

ADP SmartCompliance
Sage HRMS
9.6
View and generate pay and benefit information
ADP SmartCompliance
Sage HRMS
9.7
Update personal information
ADP SmartCompliance
Sage HRMS
9.8
View company policy documentation
ADP SmartCompliance
Sage HRMS
9.8
Employee recognition
ADP SmartCompliance
Sage HRMS
10.0
View job history
ADP SmartCompliance
Sage HRMS
9.0

HR Reporting

ADP SmartCompliance
Sage HRMS
9.5
Report builder
ADP SmartCompliance
Sage HRMS
9.6
Pre-built reports
ADP SmartCompliance
Sage HRMS
9.4
Ability to combine HR data with external data
ADP SmartCompliance
Sage HRMS
9.5

Onboarding

ADP SmartCompliance
Sage HRMS
8.7
New hire portal
ADP SmartCompliance
Sage HRMS
9.8
Manager tracking tools
ADP SmartCompliance
Sage HRMS
7.5

Performance Management

ADP SmartCompliance
Sage HRMS
7.2
Performance plans
ADP SmartCompliance
Sage HRMS
7.8
Performance improvement plans
ADP SmartCompliance
Sage HRMS
7.3
Review status tracking
ADP SmartCompliance
Sage HRMS
8.0
Review reminders
ADP SmartCompliance
Sage HRMS
8.2
Multiple review frequency
ADP SmartCompliance
Sage HRMS
5.0

Pros

  • SmartCompliance is exceptionally user friendly, it does not require a lot of technical skill or training to navigate and leverage the site.
  • ADP's client support staff is some of the best I've worked with over my career. They are generally very responsive and quick to identify and resolve client issues and concerns.
  • They have moved to a point where the majority of the client services offered are all on one unified site - rather than having to navigate to multiple sites to perform multiple functions
Melissa Carter profile photo
  • The format of the system is easy to use.
  • Support for the system is local and the response time is extremely timely.
  • It is very flexible with what it can do to accommodate the organization.
No photo available

Cons

  • Some of the SmartCompliance modules (i.e. Aline) are fairly new, thus can be a little buggy in the initial usage. Items like historical data from the prior PAT system are slow to move over, meaning multiple log ins are still needed to access history
  • Customer Service support is great, but sometimes it can be difficult to get Technical Support involved to assist with things like troubleshooting data integration issues or site specifications to build/improve data flow.
Melissa Carter profile photo
  • The reporting function is not user friendly unless you are skilled in Crystal.
  • There are several screens that need to be updated when changes are made e.g. if you make a change in benefits, you have to go through a few screens in payroll to make sure everything went through.
  • There are small hiccups that happen within the system that are not explained. e.g. something doesn't calculate correctly and after researching with support help there is no reason given for the mistake, just a hiccup.
No photo available

Likelihood to Renew

No score
No answers yet
No answers on this topic
Sage HRMS8.0
Based on 1 answer
I do not work with this software anymore, and I am not involved with the renewal of it. However, if I were, I would still suggest using it unless something better was introduced
Natalie Rapchak profile photo

Usability

ADP SmartCompliance6.4
Based on 1 answer
Its easy to use just need additional changes to make some functions easier to find on the interface
Ramona Fenner profile photo
No score
No answers yet
No answers on this topic

Support

ADP SmartCompliance4.5
Based on 1 answer
The account managers have too many clients to give great customer service all the time. I had to complain to get better customer service
Ramona Fenner profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

More functionality and very easy display
Ramona Fenner profile photo
I would say that Sage is ranked #3.
No photo available

Return on Investment

  • Our Payroll department has been able to move to a 100% electronic payment requirement in the four states we operate in, eliminating approximately $6,000/semi-monthly for postage, packaging and stop payment fees associated with live check processing. We've also been able to reduce the fraud risk in our 64 buildings by eliminating the need to keep a payroll check book in each for emergencies
  • We have been able to reallocate three head counts from manual tracking and entry of garnishments. The Garnishment Service Center has taken the responsibility of answering and tracking orders, issuing copies to employees and handling general inquiries from agencies and employees from our in-house staff.
Melissa Carter profile photo
  • As we have grown as an organization, the deficiencies in the reporting function have created more work for staff as we have to find other ways to create reports.
  • Over the last few years, we have encountered a few issues with calculations from the system which have caused a lot of additional labor hours and dollars to correct the problem.
No photo available

Pricing Details

ADP SmartCompliance

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Pricing varies based upon modules deployed and features enabled.

Sage HRMS

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details