ADP SmartCompliance is a tax and regulatory compliance platform for midsize or larger companies using an ERP or non-ADP platform for HR and HRMS services.
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SAP S/4HANA Cloud
Score 8.6 out of 10
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SAP S/4HANA Cloud is a modular cloud ERP. Embedded with AI and analytics, it helps business run anywhere, in real time. SAP S/4HANA Cloud can be deployed either on premise, in the cloud, or in a hybrid combination.
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Pricing
ADP SmartCompliance
SAP S/4HANA Cloud
Editions & Modules
No answers on this topic
SAP S/4HANA Cloud
Custom Pricing
per month FUE users*
Offerings
Pricing Offerings
ADP SmartCompliance
SAP S/4HANA Cloud
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
Yes
Yes
Entry-level Setup Fee
Required
Required
Additional Details
Pricing varies based upon modules deployed and features enabled.
* FUE = Full user equivalent, which allows flexible customer choice among: 1 Advanced user, 3 Core-users, or 30 self-service users per FUE. Minimum purchase is 35 FUEs.
We love our account manager Joanne Renova who goes above and beyond to make sure that we are well prepared for quarter and year end. She is the reason we are enjoying our experience with ADP thus far. SmartCompliance itself is fairly easy to navigate and has a lot of resources/links available to help & further knowledge.
In my company, SAP S/4HANA Cloud works best for managing global operations, real-time financial consolidation, and automating supply chain processes. We rely on its AI-driven analytics to optimize procurement, logistics, and compliance in regulated industries. However, it’s not ideal for highly customized workflows, as the public cloud version limits deep modifications. Smaller teams also struggle with its complexity and costs. For businesses needing flexibility or lower overhead, alternatives like Oracle NetSuite might be a better fit. While powerful, S/4HANA Cloud requires significant investment in implementation and training, making it more suitable for enterprises with strong IT capabilities.
ADP should have their SC employees better trained to give consistent answers about how to handle certain tax issues relating to the states. I seem to get a different answer multiple times.
It's difficult to distinguish between which cases/letters goes through ADP Workforce Now Service Connect and which cases go through SmartCompliance. I have been told differently on many occasions and will find a case in both places.
While many of the agency notices of tax rate changes, etc. are a very quick process and ADP "resolves" the case, I find other notices get lost in the shuffle when it doesn't fit exactly into the rate change bucket or the past due bill that says "Just Pay It". Some letters aren't that straightforward.
There is no other option on the table for us at the moment to go with a different vendor. We also have had very little issues processing with ADP that would make us want to look for a new vendor.
The cost of SAP as an ERP is quite high and the switching costs associated with ERP systems are even higher. That being said moving from one ERP to another only happens once in a great while for large organizations. Those switching costs include retraining, IT hardware requirements, outside consultants and more
For the most part, one can get in and learn how to navigate the system by just clicking on one of the suject areas. If you have a good clientrepresentative, they will inform you of new features/functionality and give you a quick demo. This is helpful for one to go back in and navigate to learn how it works and usefulness.
SAPs usability is great. If there is one ERP where one can adjust about anything there is to be adjusted, this is SAP. This sometimes also means having to maintain some extra master data, but this is to be expected and is well worth the extra effort. We wouldn't have it any other way!
Exceptional Services Received during our Build . The teams of ADP Professionals assisted on a daily basis with tight deadlines and testing, each day , each Qtr. and annual processes including setting up local and State agencies for the 50 State we are reporting since our Workday go live 4/1/23. The process was seamless.
If ADP is having issues, they communicate the problem within the solution once you log in. They also communicate that the issue will be fixed promptly. Reports run efficiently and in a reasonable amount of time. Also, the reports allow for various reporting types to be produced like a PDF or a Microsoft Excel file.
As mentioned in the last comment, everyone and everything has been great. However sometimes you get one person that I feel can bring a score down and the current dedicated tax representative I have I do not feel is very supportive.
The technical support received by the ITT design teams and OS implementation team has been very useful in ensuring that the SAP ERP is well-tailored to our company's specific needs and operations. This coupled with the training materials, business process maps, and concept demos (sand-box demos) makes adoption easy on end-users.
ADP also provide in person training which can fit into our schedule. The are flexible on timing. We always have a pack schedule and not able to attend training in person if not available. Not sure the in person training with recording that can share with us especially we can review it again and again
They have annual training for Smart Compliance, which is very helpful. We learn the most up to laws for various subject matters, like garnishments, payroll law, child support, state unemployment laws by states. We also earn credit toward certifications. The training is user friendly, and highly recommended. It can be done live or listened to at your own convenience.
Exceptional Services Received during our Build . The teams of ADP Professionals assisted on a daily basis with tight deadlines and testing, each day , each Qtr. and annual processes including setting up local and State agencies for the 50 State we are reporting since our Workday go live 4/1/23. The process was seamless.
SAP requires a lot of internal and external resources to complete its successful implementation. The cloud version requires a deeper understanding of the different capabilities of the local systems (hardware) and the connection towards your local IT team. We found several problems on our systems that we couldn't foresee before the implementation and roll out.
ADP SmartCompliance was easily integrated with WFN and all of our employee data was in one place. We saw this as an advantage instead of having to log into multiple platforms, everything was quickly accessible to respond to a VOE or claim.
As I already mentioned, it automated our tasks such as Report creation, PR creation, and many others. That's the major advantage of the S/4 HANA cloud over our previous ERP. Its robust indication system and pre-analyzed data enabled ease of decision-making, which was not incorporated in our last software.
ADP has the ability to scale across departments. This was found to be true when we rolled out the wage payment solution. ADP users are able to view their pay stubs on their phones and/or computers. This wage payment portal offers W2 storage and paystub storage for access at any time by an employee.
The customer service phone service for the ADP Wisely service is very bad. No understanding or a language barrier is a very difficult service to deal with. Also working with them to correct a situation was impossible. It is basically non existent.
