ADP SmartCompliance

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
85 Ratings

ADP SmartCompliance

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
85 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.3 out of 101
33 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.5 out of 101

Add comparison

Likelihood to Recommend

ADP SmartCompliance

I believe ADP SmartCompliance is well suited for any organization that has implemented an HRIS system, such as Workday, but do not want to fully be responsible for the tax filings. I also feel it is very well suited to organizations such as ours that have employees in almost all 50 states. This helps to keep our payroll department staff at a minimum knowing we can rely on the cooperation between the Workday and the ADP SmartCompliance system. I think the only way I would not think SmartCompliance would be helpful would be with a very small company that would prefer to fully outsource their payroll process.
Gina Dye profile photo

SuccessFactors Employee Central

It captures pretty much all employee information that you need. The org chart feature is a great feature. The employee self service and manager self service is good. It integrates well with other modules as well as third party applications (like our external attendance and leave management software), role based permissions.
No photo available

Feature Rating Comparison

Payroll Management

ADP SmartCompliance
9.0
SuccessFactors Employee Central
8.8
Pay calculation
ADP SmartCompliance
9.1
SuccessFactors Employee Central
6.0
Support for external payroll vendors
ADP SmartCompliance
9.1
SuccessFactors Employee Central
10.0
Benefit plan administration
ADP SmartCompliance
9.1
SuccessFactors Employee Central
10.0
Direct deposit files
ADP SmartCompliance
9.1
SuccessFactors Employee Central
10.0
Salary revision and increment management
ADP SmartCompliance
9.1
SuccessFactors Employee Central
10.0
Reimbursement management
ADP SmartCompliance
8.6
SuccessFactors Employee Central
7.0

Human Resource Management

ADP SmartCompliance
SuccessFactors Employee Central
6.9
Employee demographic data
ADP SmartCompliance
SuccessFactors Employee Central
7.6
Employment history
ADP SmartCompliance
SuccessFactors Employee Central
6.7
Job profiles and administration
ADP SmartCompliance
SuccessFactors Employee Central
8.0
Workflow for transfers, promotions, pay raises, etc.
ADP SmartCompliance
SuccessFactors Employee Central
7.0
Organizational charting
ADP SmartCompliance
SuccessFactors Employee Central
8.1
Organization and location management
ADP SmartCompliance
SuccessFactors Employee Central
6.6
Compliance data (COBRA, OSHA, etc.)
ADP SmartCompliance
SuccessFactors Employee Central
4.1

Leave and Attendance Management

ADP SmartCompliance
SuccessFactors Employee Central
8.0
Approval workflow
ADP SmartCompliance
SuccessFactors Employee Central
8.0
Balance details
ADP SmartCompliance
SuccessFactors Employee Central
8.0
Annual carry-forward and encashment
ADP SmartCompliance
SuccessFactors Employee Central
8.0

Employee Self Service

ADP SmartCompliance
SuccessFactors Employee Central
7.3
View and generate pay and benefit information
ADP SmartCompliance
SuccessFactors Employee Central
7.4
Update personal information
ADP SmartCompliance
SuccessFactors Employee Central
8.5
View company policy documentation
ADP SmartCompliance
SuccessFactors Employee Central
8.0
Employee recognition
ADP SmartCompliance
SuccessFactors Employee Central
6.0
View job history
ADP SmartCompliance
SuccessFactors Employee Central
6.3

HR Reporting

ADP SmartCompliance
SuccessFactors Employee Central
5.2
Report builder
ADP SmartCompliance
SuccessFactors Employee Central
5.7
Pre-built reports
ADP SmartCompliance
SuccessFactors Employee Central
5.8
Ability to combine HR data with external data
ADP SmartCompliance
SuccessFactors Employee Central
4.3

Onboarding

ADP SmartCompliance
SuccessFactors Employee Central
8.1
New hire portal
ADP SmartCompliance
SuccessFactors Employee Central
6.2
Manager tracking tools
ADP SmartCompliance
SuccessFactors Employee Central
10.0

Performance and Goals

ADP SmartCompliance
SuccessFactors Employee Central
7.3
Corporate goal setting
ADP SmartCompliance
SuccessFactors Employee Central
7.6
Individual goal setting
ADP SmartCompliance
SuccessFactors Employee Central
7.2
Line-of sight-visibility
ADP SmartCompliance
SuccessFactors Employee Central
6.9
Performance tracking
ADP SmartCompliance
SuccessFactors Employee Central
7.5

Performance Management

ADP SmartCompliance
SuccessFactors Employee Central
7.8
Performance plans
ADP SmartCompliance
SuccessFactors Employee Central
6.8
Performance improvement plans
ADP SmartCompliance
SuccessFactors Employee Central
7.1
Review status tracking
ADP SmartCompliance
SuccessFactors Employee Central
8.6
Review reminders
ADP SmartCompliance
SuccessFactors Employee Central
7.5
Multiple review frequency
ADP SmartCompliance
SuccessFactors Employee Central
9.0

Succession Planning

ADP SmartCompliance
SuccessFactors Employee Central
8.2
Create succession plans/pools
ADP SmartCompliance
SuccessFactors Employee Central
7.2
Candidate ranking
ADP SmartCompliance
SuccessFactors Employee Central
8.2
Candidate search
ADP SmartCompliance
SuccessFactors Employee Central
9.1
Candidate development
ADP SmartCompliance
SuccessFactors Employee Central
8.2

Recruiting / ATS

ADP SmartCompliance
SuccessFactors Employee Central
8.0
Job Requisition Management
ADP SmartCompliance
SuccessFactors Employee Central
6.1
Company Website Posting
ADP SmartCompliance
SuccessFactors Employee Central
7.1
Publish to Social Media
ADP SmartCompliance
SuccessFactors Employee Central
9.0
Job Search Site Posting
ADP SmartCompliance
SuccessFactors Employee Central
9.1
Duplicate Candidate Prevention
ADP SmartCompliance
SuccessFactors Employee Central
6.7
Applicant Tracking
ADP SmartCompliance
SuccessFactors Employee Central
9.1
Notifications and Alerts
ADP SmartCompliance
SuccessFactors Employee Central
9.1

Pros

  • SmartCompliance captures all the payroll data in one location and makes it easy to access.
  • SmartCompliance allows us to run reports when we need them. We can upload our periodic, quarterly and annual data and quickly extract reports to review for accuracy before the filing deadlines, which allows us to correct any issues without tax penalties, etc.
  • SmartCompliance makes it so easy to generate tax amendments when needed. The system stores all the employee data and has a process that is very easy to update wages and/or taxes as needed for correction. The system quickly generates the amendment files and provides reports to review for processing with tax agencies. It used to take months to get an amendment processed with our previous partners.
  • We can update tax rate changes, such as SUI rates, ourselves, as we received them without having to use a ticketing system that require monitoring for processing. We can quickly and easily update tax agency notices, which allows for very quick response time by ADP to any issues.
Gina Dye profile photo
  • It has good user experience
  • It has workflows and features that can be used by certain groups which are controlled by permissions
  • The org chart feature is great
  • Data flows from other systems like recruiting into Employee Central
No photo available

Cons

  • Welcome any improvement.
  • Can't identify any missing functionality.
  • Have no suggestion on doing things different.
Hilda Marquez profile photo
  • At times, I have found some data to be missing from the system
  • Uploading data from the back end can be a tedious process. It's not a disadvantage, but its tedious
No photo available

Likelihood to Renew

ADP SmartCompliance9.1
Based on 2 answers
I use ADP more often than anyone in our company, and it has saved a great deal of time, money, and effort in payroll tax.
Mitch Norby profile photo
No score
No answers yet
No answers on this topic

Usability

ADP SmartCompliance7.9
Based on 3 answers
Its easy to use just need additional changes to make some functions easier to find on the interface
Ramona Fenner profile photo
No score
No answers yet
No answers on this topic

Support

ADP SmartCompliance7.3
Based on 3 answers
The account managers have too many clients to give great customer service all the time. I had to complain to get better customer service
Ramona Fenner profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP SmartCompliance6.4
Based on 2 answers
almost everything went smoothly, but I needed to check everything, and make some corrections later
Mitch Norby profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

ADP is a leader in the industry for a reason
Michelle Gagnon profile photo
Successfactors has a comprehensive suite of integrated products. JAM is used extensively by us for internal communication and collaboration. It integrates well into our third party software, quarterly releases help with incremental changes, decent support, after sales support from SAP could be better, All and all I personally feel that it is a good robust HCM
No photo available

Return on Investment

  • Our Payroll department has been able to move to a 100% electronic payment requirement in the four states we operate in, eliminating approximately $6,000/semi-monthly for postage, packaging and stop payment fees associated with live check processing. We've also been able to reduce the fraud risk in our 64 buildings by eliminating the need to keep a payroll check book in each for emergencies
  • We have been able to reallocate three head counts from manual tracking and entry of garnishments. The Garnishment Service Center has taken the responsibility of answering and tracking orders, issuing copies to employees and handling general inquiries from agencies and employees from our in-house staff.
Melissa Carter profile photo
  • Positive impact - HR productivity has gobe up using employee self service and manager self service
  • Reduction in paper work using recruitment, compensation letters, features of document management system
  • Compensation module is not being used to its full extent
No photo available

Pricing Details

ADP SmartCompliance

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Pricing varies based upon modules deployed and features enabled.

SuccessFactors Employee Central

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details