What users are saying about

ADP SmartCompliance

Top Rated
80 Ratings

SurePayroll

18 Ratings

ADP SmartCompliance

Top Rated
80 Ratings
Score 7.3 out of 101

SurePayroll

18 Ratings
Score 8.5 out of 101

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Likelihood to Recommend

ADP SmartCompliance

  • Best suited - Easy to understand and user-friendly and fast.
  • Less suited - Navigation of what is available seems to be hidden and not front and center.
Evelyn E. Bozeman profile photo

SurePayroll

SurePayroll works really well if the employees are willing to do direct deposit and the company is willing to outsource payroll entirely. If manual checks are involved, it works ok, but requires coordination. If international employees are involved, it gets tricky.
Daniel Lieber profile photo

Feature Rating Comparison

Payroll Management

ADP SmartCompliance
9.0
SurePayroll
9.1
Pay calculation
ADP SmartCompliance
9.1
SurePayroll
9.5
Benefit plan administration
ADP SmartCompliance
9.1
SurePayroll
Direct deposit files
ADP SmartCompliance
9.1
SurePayroll
9.5
Salary revision and increment management
ADP SmartCompliance
9.1
SurePayroll
9.5
Reimbursement management
ADP SmartCompliance
8.6
SurePayroll
8.0

Pros

  • The information is available almost immediately.
  • Allows you to utilize your data in more than one way even those you never thought to have access to such as graphs.
  • It captures all activity you provided and displays it in several different ways.
  • It allows you as an employer to track data that is important to ensure has been handled such as agency notieces.
Evelyn E. Bozeman profile photo
  • Process payroll quickly. The interface works well and is quite consistent.
  • Accept responsibility for occasional, rare errors. When we've had issues with the tax services, they have had direct discussions with the taxing authorities and resolved the issue without us having to get further involved or pay penalties.
  • Allow for additional payment types. We have S-corp health insurance and they accommodate the payments well for tax purposes.
Daniel Lieber profile photo

Cons

  • It would be nice to locate tutorials on how to use SmartCompliance navigation for example.
  • It would be nice to have access to reports for longer than 90 days if needed without having to involve the acct manager.
  • I would like to see more self-service handouts regarding the tools offered by ADP.
Evelyn E. Bozeman profile photo
  • I don't like that you have to log out of the system and log back in to approve payments ahead of time. After approving one, there should be a button that says "approve the next payment."
No photo available

Likelihood to Renew

ADP SmartCompliance9.1
Based on 1 answer
I use ADP more often than anyone in our company, and it has saved a great deal of time, money, and effort in payroll tax.
Mitch Norby profile photo
SurePayroll9.0
Based on 1 answer
The service works well and the price is worth it.
Daniel Lieber profile photo

Usability

ADP SmartCompliance7.3
Based on 2 answers
Its easy to use just need additional changes to make some functions easier to find on the interface
Ramona Fenner profile photo
No score
No answers yet
No answers on this topic

Support

ADP SmartCompliance6.4
Based on 2 answers
The account managers have too many clients to give great customer service all the time. I had to complain to get better customer service
Ramona Fenner profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP SmartCompliance8.2
Based on 1 answer
almost everything went smoothly, but I needed to check everything, and make some corrections later
Mitch Norby profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

ADP is far superior
Mitch Norby profile photo
SurePayroll is lower cost than Paychex, but I would recommend using Paychex despite their higher cost because they are more closely in communication with the tax divisions that are administering payroll taxes, and are less likely to make an error in my experience so far.
Staff Sheehan profile photo

Return on Investment

  • We have been able to increase productivity and efficiencies by using ADP Smart Compliance to manage our tax filing process.
  • We are able to reduce liability by using ADP SMart Compliance for tax filing and wage payments, as we are able to utilize system integrations rather than manually processing in house.
  • The increased visibility to our tax profile allows us to be more compliant in areas that may have been a struggle in the past.
Melissa Cypher profile photo
  • They have saved us ton of money over more expensive payroll services.
  • They've kept up us from getting in trouble with regulatory issues by always filing on time and accurately!
Coby Pfaff profile photo

Screenshots

ADP SmartCompliance
SurePayroll

Pricing Details

ADP SmartCompliance

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Pricing varies based upon modules deployed and features enabled.

SurePayroll

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details