What users are saying about

ADP SmartCompliance

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Top Rated
85 Ratings

UltiPro

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Top Rated
720 Ratings

ADP SmartCompliance

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Top Rated
85 Ratings
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Score 7.3 out of 101

UltiPro

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Top Rated
720 Ratings
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Score 8.5 out of 101

Add comparison

Likelihood to Recommend

ADP SmartCompliance

I believe ADP SmartCompliance is well suited for any organization that has implemented an HRIS system, such as Workday, but do not want to fully be responsible for the tax filings. I also feel it is very well suited to organizations such as ours that have employees in almost all 50 states. This helps to keep our payroll department staff at a minimum knowing we can rely on the cooperation between the Workday and the ADP SmartCompliance system. I think the only way I would not think SmartCompliance would be helpful would be with a very small company that would prefer to fully outsource their payroll process.
Gina Dye profile photo

UltiPro

We have found that UltiPro is good for our international needs but less appropriate for robust budgeting/position management needs.
Vikki Morris profile photo

Feature Rating Comparison

Payroll Management

ADP SmartCompliance
9.0
UltiPro
8.6
Pay calculation
ADP SmartCompliance
9.1
UltiPro
8.9
Support for external payroll vendors
ADP SmartCompliance
9.1
UltiPro
8.4
Benefit plan administration
ADP SmartCompliance
9.1
UltiPro
8.6
Direct deposit files
ADP SmartCompliance
9.1
UltiPro
9.3
Salary revision and increment management
ADP SmartCompliance
9.1
UltiPro
8.8
Reimbursement management
ADP SmartCompliance
8.6
UltiPro
7.8

Human Resource Management

ADP SmartCompliance
UltiPro
8.4
Employee demographic data
ADP SmartCompliance
UltiPro
8.9
Employment history
ADP SmartCompliance
UltiPro
8.5
Job profiles and administration
ADP SmartCompliance
UltiPro
8.6
Workflow for transfers, promotions, pay raises, etc.
ADP SmartCompliance
UltiPro
8.3
Organizational charting
ADP SmartCompliance
UltiPro
7.8
Organization and location management
ADP SmartCompliance
UltiPro
8.4
Compliance data (COBRA, OSHA, etc.)
ADP SmartCompliance
UltiPro
8.5

Leave and Attendance Management

ADP SmartCompliance
UltiPro
8.3
Approval workflow
ADP SmartCompliance
UltiPro
8.6
Balance details
ADP SmartCompliance
UltiPro
8.0
Annual carry-forward and encashment
ADP SmartCompliance
UltiPro
8.3

Employee Self Service

ADP SmartCompliance
UltiPro
9.0
View and generate pay and benefit information
ADP SmartCompliance
UltiPro
9.2
Update personal information
ADP SmartCompliance
UltiPro
9.4
View company policy documentation
ADP SmartCompliance
UltiPro
8.9
Employee recognition
ADP SmartCompliance
UltiPro
8.3
View job history
ADP SmartCompliance
UltiPro
9.1

Asset Management

ADP SmartCompliance
UltiPro
8.0
Tracking of all physical assets
ADP SmartCompliance
UltiPro
8.0

HR Reporting

ADP SmartCompliance
UltiPro
8.3
Report builder
ADP SmartCompliance
UltiPro
8.8
Pre-built reports
ADP SmartCompliance
UltiPro
8.3
Ability to combine HR data with external data
ADP SmartCompliance
UltiPro
7.9

Onboarding

ADP SmartCompliance
UltiPro
8.6
New hire portal
ADP SmartCompliance
UltiPro
8.7
Manager tracking tools
ADP SmartCompliance
UltiPro
8.4

Performance and Goals

ADP SmartCompliance
UltiPro
8.4
Corporate goal setting
ADP SmartCompliance
UltiPro
8.2
Individual goal setting
ADP SmartCompliance
UltiPro
8.6
Line-of sight-visibility
ADP SmartCompliance
UltiPro
8.0
Performance tracking
ADP SmartCompliance
UltiPro
8.6

Performance Management

ADP SmartCompliance
UltiPro
8.2
Performance plans
ADP SmartCompliance
UltiPro
8.2
Performance improvement plans
ADP SmartCompliance
UltiPro
8.2
Review status tracking
ADP SmartCompliance
UltiPro
8.0
Review reminders
ADP SmartCompliance
UltiPro
8.1
Multiple review frequency
ADP SmartCompliance
UltiPro
8.6

Succession Planning

ADP SmartCompliance
UltiPro
7.9
Create succession plans/pools
ADP SmartCompliance
UltiPro
7.9
Candidate ranking
ADP SmartCompliance
UltiPro
8.0
Candidate search
ADP SmartCompliance
UltiPro
8.2
Candidate development
ADP SmartCompliance
UltiPro
7.7

Recruiting / ATS

ADP SmartCompliance
UltiPro
8.3
Job Requisition Management
ADP SmartCompliance
UltiPro
8.1
Company Website Posting
ADP SmartCompliance
UltiPro
8.7
Publish to Social Media
ADP SmartCompliance
UltiPro
8.1
Job Search Site Posting
ADP SmartCompliance
UltiPro
8.3
Duplicate Candidate Prevention
ADP SmartCompliance
UltiPro
8.2
Applicant Tracking
ADP SmartCompliance
UltiPro
8.5
Notifications and Alerts
ADP SmartCompliance
UltiPro
8.2

Pros

  • ADP PROVIDES A VERY WELL KNOWLEDGABLE STAFF TO ADDRESS ANY ISSUE YOU MAY ENCOUNTER
  • ADP ARE CONCERNED ABOUT HOW YOU FEEL AS A USER OF THEIR SERVICES AND ALWAYS OPEN TO LEARN WHAT THEY CAN DO BETTER
  • ADP DEFINITELY WILL SEE ANY ISSUE THRU O THE END; GREAT FOLLOW UP SKILLS
Vanessa Anderson profile photo
  • Cognos Analytics is one of the best features of Ultipro. There are no limits to the data you can get from Ultipro which makes it invaluable in ensuring we are on track with the budget.
  • Employee self-service is a popular feature with our agency. They no longer have to come by HR to fill out forms or make changes and with a 24/7 business, this is a helpful tool.
  • We are currently experimenting with the documents section to track progressive discipline. This is allowing supervisors and managers to see where they are and what improvements they need to work on.
Linda Hendley, PHR, SHRM-CP profile photo

Cons

  • There should be a way where an employee's wages, taxes or other tax fields are always updated correctly in Amendment Input manually instead of having to keep having to submit them again.
  • There needs to be a place where we can access the state power of attorney forms at all times.
  • The website signs out a little too quickly after no use.
Lynwood Waller profile photo
  • UTM PTO Balances - These are inaccurate when you are processing timesheets in arrears and the balance brought back in from Core HR/Payroll is inconsistent with what is in UTM.
  • GL Actual Accrual Reporting - It was suggested to move to bi-weekly payroll but then there is no way to report on the actual accrual on a monthly basis. I have heard a report is in development but is not available yet.
  • Mobile App - The mobile app works great for what is working but it has taken a long time to get timesheets incorporated and is still not ready yet so we have not rolled it out to the organization. When this comes, we will have to test thoroughly.
Robert W. Staples, III., P.E. profile photo

Likelihood to Renew

ADP SmartCompliance9.1
Based on 2 answers
I use ADP more often than anyone in our company, and it has saved a great deal of time, money, and effort in payroll tax.
Mitch Norby profile photo
UltiPro9.3
Based on 164 answers
We are overall happy with UltiPro and it works well for our organization and we have plans to expand our usage of it even more so we will definitely be continuing with the product. We are thinking of adding the functionality for training and recruiting as well, which is an add-on product
Bailey Thomas profile photo

Usability

ADP SmartCompliance7.9
Based on 3 answers
very good but not perfect
Mitch Norby profile photo
UltiPro8.6
Based on 89 answers
Ultipro is by far the very best HCM solution that I've used, and I don't mind acting as a point of contact to anyone that might be interested in hearing from an actual user about my experiences with the suite. Ultipro can pretty much handle anything that you throw at it, while ensuring that what you throw at it is compliant with federal and state regulations. It really is quite simple to use and only gets easier to use the more you use it obviously. I would encourage anyone that is having issues with the suite to partner with their customer success manager to tackle anything that is at any point problematic.
Juan Osegueda profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
UltiPro9.0
Based on 57 answers
I've found Ultipro to be completely reliable. Outages are typically planned to occur on weekends and only once did I have connections issues connecting Citrix to the server where our environment was housed, but within the hour connection was restored. I think that's a pretty good track record, considering I've used the suite daily for over three years. Especially when processing payroll--say the internet goes down in the middle of you performing a task... Ultipro is able to recognize that a connection error occurred and quickly restores the process that was running, avoiding lost productivity.
Juan Osegueda profile photo

Performance

No score
No answers yet
No answers on this topic
UltiPro9.3
Based on 52 answers
Give it a try -- see for yourself how well Ultipro handles and performs!
Juan Osegueda profile photo

Support

ADP SmartCompliance7.3
Based on 3 answers
Overall most issues are handled quickly and accurately - there is some sloppiness with the Tax notice department in labeling and handling some cases
Mitch Norby profile photo
UltiPro8.0
Based on 211 answers
Tickets are easy to put in. I've always gotten a call regarding my ticket and Ultipro has helped to resolve any problems pretty quickly. There is a lot of training available as well.
Rachel Russ profile photo

In-Person Training

No score
No answers yet
No answers on this topic
UltiPro9.9
Based on 68 answers
UltiPro has moved most of their training online which makes it very cost beneficial. When we implemented, we needed to travel for our training. It was done very well and the instructors were very proficient in carrying out the training.
Ron Pittenger profile photo

Online Training

No score
No answers yet
No answers on this topic
UltiPro9.3
Based on 158 answers
Their training is second to none. FABULOUS.
Sharon Hower profile photo

Implementation

ADP SmartCompliance6.4
Based on 2 answers
almost everything went smoothly, but I needed to check everything, and make some corrections later
Mitch Norby profile photo
UltiPro8.6
Based on 69 answers
UltiPro made it very easy to implement. I implemented UltiPro on my own (as we were short-handed), in addition to my other duties, and was able to stay on track with our original implementation timeline. The process is laid out in a very detailed method. This was by far the most thorough and easiest implementation that I have been through
Staci Drilling,SPHR, SHRM-SCP profile photo

Alternatives Considered

ADP is a leader in the industry for a reason
Michelle Gagnon profile photo
Workday is the answer for much of what Ulti lacks but the price tag is cost prohibitive. Ulti has a lot in common with ADP Workforce Now, both the pros and the cons. If you hate ADP WFN, you'll struggle with Ulti too.
Amy Gulati, MBA, GPHR, SPHR, PHRca profile photo

Scalability

No score
No answers yet
No answers on this topic
UltiPro8.8
Based on 77 answers
Nov 2018 Update: If anything seems to complex to configure on your own, be sure to reach out to your customer success manager to come up with ways to resolve or correct any situations that come up. While Ulti partners with each client, the client also needs to invest in the relationship as well and let Ulti know what's on the horizon for the organization and Ulti is usually very quick and able to come up with a solution before there even is a problem.

April 2016: Recently with a new local PTO policy that went into effect in IL, the techs at UltiPro were able to write a script that would include the provisions of the new sick plan to a current plan and it works well. I suppose I would rate UltiPro's overall scalability a '10' because it can handle this and so much more. Also, we've seen some challenges when our employees terminate and our payroll admins forget to pay out vacation or true-up benefits, for example. it's great to know that we can create some platform configurations to do these things for us automatically so that they are not missed, and that to me is fantastic and forward-thinking!
Juan Osegueda profile photo

Return on Investment

  • ADP has only provided positive impact as it's the system we use to ensure our reports are available timely and accurately.
Evelyn E. Bozeman profile photo
  • ne stop data record management that is unified
  • simplified reporting, data in the hands of HR and the user
  • improved HR and payroll efficiency
  • complete support from Ultimate
Helen Luketic, CHRP profile photo

Screenshots

Pricing Details

ADP SmartCompliance

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Pricing varies based upon modules deployed and features enabled.

ADP SmartCompliance More Information

UltiPro

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details

UltiPro More Information