What users are saying about
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98 Ratings
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Top Rated
772 Ratings

ADP SmartCompliance

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98 Ratings
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Score 7.3 out of 101

UltiPro

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Top Rated
772 Ratings
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Score 8.7 out of 101

Likelihood to Recommend

ADP SmartCompliance

SmartCompliance is easy to use and contains every feature I would expect for handling our employment taxes
Carla Reeves profile photo

UltiPro

I have used UltiPro in hospitality for more than 5000 employees and a Biotech company with 450. It works well with any size company. You need someone who understands the system (or is willing to take the classes and learn the system) to get the most out of it. Once you understand the system and the functionality it has, you will love it. If you don't have someone in your organization to take on this role, a more simplistic system might be a better fit.
Danielle Peppard profile photo

Feature Rating Comparison

Payroll Management

ADP SmartCompliance
8.7
UltiPro
8.9
Pay calculation
ADP SmartCompliance
8.9
UltiPro
9.1
Support for external payroll vendors
ADP SmartCompliance
8.5
UltiPro
8.8
Benefit plan administration
ADP SmartCompliance
8.5
UltiPro
8.7
Direct deposit files
ADP SmartCompliance
8.9
UltiPro
9.3
Salary revision and increment management
ADP SmartCompliance
8.8
UltiPro
8.9
Reimbursement management
ADP SmartCompliance
8.8
UltiPro
8.5

Human Resource Management

ADP SmartCompliance
UltiPro
8.5
Employee demographic data
ADP SmartCompliance
UltiPro
9.0
Employment history
ADP SmartCompliance
UltiPro
8.6
Job profiles and administration
ADP SmartCompliance
UltiPro
8.7
Workflow for transfers, promotions, pay raises, etc.
ADP SmartCompliance
UltiPro
8.6
Organizational charting
ADP SmartCompliance
UltiPro
8.0
Organization and location management
ADP SmartCompliance
UltiPro
8.6
Compliance data (COBRA, OSHA, etc.)
ADP SmartCompliance
UltiPro
8.3

Leave and Attendance Management

ADP SmartCompliance
UltiPro
8.0
Approval workflow
ADP SmartCompliance
UltiPro
8.3
Balance details
ADP SmartCompliance
UltiPro
8.0
Annual carry-forward and encashment
ADP SmartCompliance
UltiPro
7.8

Employee Self Service

ADP SmartCompliance
UltiPro
9.0
View and generate pay and benefit information
ADP SmartCompliance
UltiPro
9.3
Update personal information
ADP SmartCompliance
UltiPro
9.4
View company policy documentation
ADP SmartCompliance
UltiPro
8.9
Employee recognition
ADP SmartCompliance
UltiPro
8.4
View job history
ADP SmartCompliance
UltiPro
9.2

Asset Management

ADP SmartCompliance
UltiPro
8.0
Tracking of all physical assets
ADP SmartCompliance
UltiPro
8.0

HR Reporting

ADP SmartCompliance
UltiPro
8.2
Report builder
ADP SmartCompliance
UltiPro
8.5
Pre-built reports
ADP SmartCompliance
UltiPro
8.2
Ability to combine HR data with external data
ADP SmartCompliance
UltiPro
7.8

Onboarding

ADP SmartCompliance
UltiPro
8.6
New hire portal
ADP SmartCompliance
UltiPro
8.8
Manager tracking tools
ADP SmartCompliance
UltiPro
8.5

Performance and Goals

ADP SmartCompliance
UltiPro
8.4
Corporate goal setting
ADP SmartCompliance
UltiPro
8.3
Individual goal setting
ADP SmartCompliance
UltiPro
8.7
Line-of sight-visibility
ADP SmartCompliance
UltiPro
8.1
Performance tracking
ADP SmartCompliance
UltiPro
8.7

Performance Management

ADP SmartCompliance
UltiPro
8.2
Performance plans
ADP SmartCompliance
UltiPro
8.2
Performance improvement plans
ADP SmartCompliance
UltiPro
8.1
Review status tracking
ADP SmartCompliance
UltiPro
8.1
Review reminders
ADP SmartCompliance
UltiPro
8.1
Multiple review frequency
ADP SmartCompliance
UltiPro
8.4

Succession Planning

ADP SmartCompliance
UltiPro
7.7
Create succession plans/pools
ADP SmartCompliance
UltiPro
7.8
Candidate ranking
ADP SmartCompliance
UltiPro
7.6
Candidate search
ADP SmartCompliance
UltiPro
8.3
Candidate development
ADP SmartCompliance
UltiPro
7.4

Recruiting / ATS

ADP SmartCompliance
UltiPro
8.3
Job Requisition Management
ADP SmartCompliance
UltiPro
8.3
Company Website Posting
ADP SmartCompliance
UltiPro
8.8
Publish to Social Media
ADP SmartCompliance
UltiPro
8.1
Job Search Site Posting
ADP SmartCompliance
UltiPro
8.3
Duplicate Candidate Prevention
ADP SmartCompliance
UltiPro
7.9
Applicant Tracking
ADP SmartCompliance
UltiPro
8.6
Notifications and Alerts
ADP SmartCompliance
UltiPro
8.2

Pros

ADP SmartCompliance

  • The ADP system helps our company with credit compliance and processes.
  • ADP SmartCompliance has in-depth analytics and excellent and streamlined YE reporting. Real-time systems provide insight without waiting for a scheduled report. Access to this tool frees up resources and allows us to do more in less time.
  • The questionnaire process is quick and easy for candidates to use. We appreciate the ease of access through a mobile-specific device.
  • We appreciate the seamless integration with the applicant system.
  • ADP keeps data secure and is always improving as new technology becomes available.
No photo available

UltiPro

  • Listen to the needs of UltiPros. UP is not payroll/HR in a box. Every company has a different approach in how they want to manage their employee population. UP has given users a way to create the system that works for their company. And UP is continuously trying to build on that ability by listening to the customers' needs and implementing their ideas into the system.
  • They have a great support team. Quick, helpful and knowledge UP peeps help us with issues we have. Last service provider we were constantly being given wrong advice. We no longer have that issue.
  • They have great training! They have classes, user groups and power hours to get the most out of your product.
  • They connect UP users! They encourage users to meet and interact to help each other with the product. There are user boards, community chat, BI Report Exchange, user group meetings, and the best conference around -- CONNECTIONS!
Danielle Peppard profile photo

Cons

ADP SmartCompliance

  • There are gaps in reporting. Some reports do not have up-to-date information even though weekly reports are sent.
  • We would like the locations list to be current, old groups, districts, supervisors removed. We would like term dates entered regularly.
No photo available

UltiPro

  • UTM PTO Balances - These are inaccurate when you are processing timesheets in arrears and the balance brought back in from Core HR/Payroll is inconsistent with what is in UTM.
  • GL Actual Accrual Reporting - It was suggested to move to bi-weekly payroll but then there is no way to report on the actual accrual on a monthly basis. I have heard a report is in development but is not available yet.
  • Mobile App - The mobile app works great for what is working but it has taken a long time to get timesheets incorporated and is still not ready yet so we have not rolled it out to the organization. When this comes, we will have to test thoroughly.
Robert W. Staples, III., P.E. profile photo

Likelihood to Renew

ADP SmartCompliance

ADP SmartCompliance 9.1
Based on 2 answers
I use ADP more often than anyone in our company, and it has saved a great deal of time, money, and effort in payroll tax.
Mitch Norby profile photo

UltiPro

UltiPro 9.0
Based on 176 answers
We are overall happy with UltiPro and it works well for our organization and we have plans to expand our usage of it even more so we will definitely be continuing with the product. We are thinking of adding the functionality for training and recruiting as well, which is an add-on product
Bailey Thomas profile photo

Usability

ADP SmartCompliance

ADP SmartCompliance 8.0
Based on 3 answers
very good but not perfect
Mitch Norby profile photo

UltiPro

UltiPro 8.7
Based on 99 answers
Ultipro is by far the very best HCM solution that I've used, and I don't mind acting as a point of contact to anyone that might be interested in hearing from an actual user about my experiences with the suite. Ultipro can pretty much handle anything that you throw at it, while ensuring that what you throw at it is compliant with federal and state regulations. It really is quite simple to use and only gets easier to use the more you use it obviously. I would encourage anyone that is having issues with the suite to partner with their customer success manager to tackle anything that is at any point problematic.
Juan Osegueda profile photo

Reliability and Availability

ADP SmartCompliance

No score
No answers yet
No answers on this topic

UltiPro

UltiPro 9.1
Based on 61 answers
In the 3+ years that we've been live in UltiPro, I believe the core HR/Payroll module went down one time. I don't recall how long it was down for, possibly an hour or two, but thankfully it was not during a payroll week for us so it did not impact us significantly. Other than that, there are some minor outages every once in a while with the Recruiting application, but the communication when those outages occur is very good so you always get status updates.
Jack Klott, SHRM-SCP profile photo

Performance

ADP SmartCompliance

No score
No answers yet
No answers on this topic

UltiPro

UltiPro 9.2
Based on 55 answers
UltiPro rarely has a connectivity issue. If so, you immediately are notified via email and it is fixed very quickly. The pages load very fast and there is very little down time or lag time. The reports are amazing! Each and every field is reportable. Simply drag and drop the field into a preview window and you can instantly see a sample of the report you are creating. Even complex reports complete almost instantly
Staci Drilling,SPHR, SHRM-SCP profile photo

Support

ADP SmartCompliance

ADP SmartCompliance 7.4
Based on 3 answers
Overall most issues are handled quickly and accurately - there is some sloppiness with the Tax notice department in labeling and handling some cases
Mitch Norby profile photo

UltiPro

UltiPro 7.7
Based on 217 answers
Tickets are easy to put in. I've always gotten a call regarding my ticket and Ultipro has helped to resolve any problems pretty quickly. There is a lot of training available as well.
Rachel Russ profile photo

In-Person Training

ADP SmartCompliance

No score
No answers yet
No answers on this topic

UltiPro

UltiPro 9.0
Based on 81 answers
We had in person training for UltiPro Time & Attendance. The facilitator was a newer trainer and that reflected in the class. This would probably not be the normal experience in other classroom trainings
Sharon Hower profile photo

Online Training

ADP SmartCompliance

No score
No answers yet
No answers on this topic

UltiPro

UltiPro 9.0
Based on 179 answers
The online training experience while we were going through implementation was decent. The environment at that time was a virtual environment and was somewhat difficult to set up on our secure network. However, once the details of the environment were taken care of, the training itself was good. There was a lot of information covered during those training sessions, and we were not yet in our actual environment yet, so it was challenging to visualize the information that was being discussed.
Today, they have done away with the virtual environment for the training and they are doing everything via WebEx and in a sandbox environment with a user name and password provided to you during the training session. It is much easier to attend these sessions. There are also self paced training sessions that are very helpful for those that don't have the time during the day to attend a 2-3 hour training session.
Jack Klott, SHRM-SCP profile photo

Implementation

ADP SmartCompliance

ADP SmartCompliance 6.4
Based on 2 answers
almost everything went smoothly, but I needed to check everything, and make some corrections later
Mitch Norby profile photo

UltiPro

UltiPro 8.7
Based on 70 answers
UltiPro made it very easy to implement. I implemented UltiPro on my own (as we were short-handed), in addition to my other duties, and was able to stay on track with our original implementation timeline. The process is laid out in a very detailed method. This was by far the most thorough and easiest implementation that I have been through
Staci Drilling,SPHR, SHRM-SCP profile photo

Alternatives Considered

ADP SmartCompliance

ADP is a leader in the industry for a reason
Michelle Gagnon profile photo

UltiPro

Workday is the answer for much of what Ulti lacks but the price tag is cost prohibitive. Ulti has a lot in common with ADP Workforce Now, both the pros and the cons. If you hate ADP WFN, you'll struggle with Ulti too.
Amy Gulati, MBA, GPHR, SPHR, PHRca profile photo

Scalability

ADP SmartCompliance

No score
No answers yet
No answers on this topic

UltiPro

UltiPro 8.8
Based on 78 answers
UltiPro is a full cycle HRIS - from recruitment to retirement. We started with just the Core/Payroll module and have since added Open Enrollment and ACA administration. As we continue to grow, I am looking forward to being able to add additional (seamless) modules to assist in meeting our HR and organizational objectives.
Staci Drilling,SPHR, SHRM-SCP profile photo

Return on Investment

ADP SmartCompliance

  • ADP SmartCompliance allows my department to do more in less time.
No photo available

UltiPro

No answers on this topic

Pricing Details

ADP SmartCompliance

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Pricing varies based upon modules deployed and features enabled.

UltiPro

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details

Add comparison