What users are saying about

ADP SmartCompliance

Top Rated
80 Ratings

UltiPro

Top Rated
710 Ratings

ADP SmartCompliance

Top Rated
80 Ratings
Score 7.1 out of 101

UltiPro

Top Rated
710 Ratings
Score 8.4 out of 101

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Likelihood to Recommend

ADP SmartCompliance

I believe ADP SmartCompliance is well suited for any organization that has implemented an HRIS system, such as Workday, but do not want to fully be responsible for the tax filings. I also feel it is very well suited to organizations such as ours that have employees in almost all 50 states. This helps to keep our payroll department staff at a minimum knowing we can rely on the cooperation between the Workday and the ADP SmartCompliance system. I think the only way I would not think SmartCompliance would be helpful would be with a very small company that would prefer to fully outsource their payroll process.
Gina Dye profile photo

UltiPro

Ultipro is a great product for our business due to the 24/7 nature of the workforce. The ability to access self-service and make changes, print pay stubs, change taxes, direct deposit, etc., makes it easier for the Human Resources staff. It also makes open enrollment a breeze where in the past we utilized paper forms.
Linda Hendley, PHR, SHRM-CP profile photo

Feature Rating Comparison

Payroll Management

ADP SmartCompliance
9.0
UltiPro
8.5
Pay calculation
ADP SmartCompliance
9.1
UltiPro
8.8
Benefit plan administration
ADP SmartCompliance
9.1
UltiPro
8.5
Direct deposit files
ADP SmartCompliance
9.1
UltiPro
9.2
Salary revision and increment management
ADP SmartCompliance
9.1
UltiPro
8.7
Reimbursement management
ADP SmartCompliance
8.6
UltiPro
7.8
Support for external payroll vendors
ADP SmartCompliance
UltiPro
8.2

Human Resource Management

ADP SmartCompliance
UltiPro
8.3
Employee demographic data
ADP SmartCompliance
UltiPro
8.8
Employment history
ADP SmartCompliance
UltiPro
8.4
Job profiles and administration
ADP SmartCompliance
UltiPro
8.6
Workflow for transfers, promotions, pay raises, etc.
ADP SmartCompliance
UltiPro
8.1
Organizational charting
ADP SmartCompliance
UltiPro
7.7
Organization and location management
ADP SmartCompliance
UltiPro
8.2
Compliance data (COBRA, OSHA, etc.)
ADP SmartCompliance
UltiPro
8.3

Leave and Attendance Management

ADP SmartCompliance
UltiPro
8.1
Approval workflow
ADP SmartCompliance
UltiPro
8.4
Balance details
ADP SmartCompliance
UltiPro
7.9
Annual carry-forward and encashment
ADP SmartCompliance
UltiPro
8.1

Employee Self Service

ADP SmartCompliance
UltiPro
8.9
View and generate pay and benefit information
ADP SmartCompliance
UltiPro
9.1
Update personal information
ADP SmartCompliance
UltiPro
9.3
View company policy documentation
ADP SmartCompliance
UltiPro
8.9
Employee recognition
ADP SmartCompliance
UltiPro
8.2
View job history
ADP SmartCompliance
UltiPro
9.0

Asset Management

ADP SmartCompliance
UltiPro
7.8
Tracking of all physical assets
ADP SmartCompliance
UltiPro
7.8

HR Reporting

ADP SmartCompliance
UltiPro
8.2
Report builder
ADP SmartCompliance
UltiPro
8.7
Pre-built reports
ADP SmartCompliance
UltiPro
8.2
Ability to combine HR data with external data
ADP SmartCompliance
UltiPro
7.7

Onboarding

ADP SmartCompliance
UltiPro
8.4
New hire portal
ADP SmartCompliance
UltiPro
8.6
Manager tracking tools
ADP SmartCompliance
UltiPro
8.2

Performance and Goals

ADP SmartCompliance
UltiPro
8.2
Corporate goal setting
ADP SmartCompliance
UltiPro
8.1
Individual goal setting
ADP SmartCompliance
UltiPro
8.4
Line-of sight-visibility
ADP SmartCompliance
UltiPro
7.7
Performance tracking
ADP SmartCompliance
UltiPro
8.5

Performance Management

ADP SmartCompliance
UltiPro
8.0
Performance plans
ADP SmartCompliance
UltiPro
8.2
Performance improvement plans
ADP SmartCompliance
UltiPro
8.0
Review status tracking
ADP SmartCompliance
UltiPro
7.8
Review reminders
ADP SmartCompliance
UltiPro
7.9
Multiple review frequency
ADP SmartCompliance
UltiPro
8.4

Succession Planning

ADP SmartCompliance
UltiPro
7.8
Create succession plans/pools
ADP SmartCompliance
UltiPro
7.7
Candidate ranking
ADP SmartCompliance
UltiPro
7.8
Candidate search
ADP SmartCompliance
UltiPro
8.1
Candidate development
ADP SmartCompliance
UltiPro
7.5

Recruiting / ATS

ADP SmartCompliance
UltiPro
8.1
Job Requisition Management
ADP SmartCompliance
UltiPro
8.0
Company Website Posting
ADP SmartCompliance
UltiPro
8.5
Publish to Social Media
ADP SmartCompliance
UltiPro
7.8
Job Search Site Posting
ADP SmartCompliance
UltiPro
8.0
Duplicate Candidate Prevention
ADP SmartCompliance
UltiPro
8.1
Applicant Tracking
ADP SmartCompliance
UltiPro
8.3
Notifications and Alerts
ADP SmartCompliance
UltiPro
8.0

Pros

  • SmartCompliance captures all the payroll data in one location and makes it easy to access.
  • SmartCompliance allows us to run reports when we need them. We can upload our periodic, quarterly and annual data and quickly extract reports to review for accuracy before the filing deadlines, which allows us to correct any issues without tax penalties, etc.
  • SmartCompliance makes it so easy to generate tax amendments when needed. The system stores all the employee data and has a process that is very easy to update wages and/or taxes as needed for correction. The system quickly generates the amendment files and provides reports to review for processing with tax agencies. It used to take months to get an amendment processed with our previous partners.
  • We can update tax rate changes, such as SUI rates, ourselves, as we received them without having to use a ticketing system that require monitoring for processing. We can quickly and easily update tax agency notices, which allows for very quick response time by ADP to any issues.
Gina Dye profile photo
  • Very nimble and able to be customized to your organization's specific needs; both in initial configuration and beyond.
  • Robust reporting and analytics capabilities.
  • Well integrated since all modules/functions are under one umbrella rather than 'bolting on' functions from various providers.
  • Excellent service and support.
David Caffroy profile photo

Cons

  • In the area of quarterly filings, it takes a bit of experience to understand all the reports generated and in which order we should review or use the reports. Laying them out in a organized way that we could quickly go down the list of priority would be very helpful.
  • Occasionally, I need to add a comment to a tax notice that has been submitted and it seems to be locked for commenting. It would be helpful to be able to add information after a tax notice has been submitted.
Gina Dye profile photo
  • The main area where there is some room for improvement with UltiPro is with customer service. The Rapid Response hotline is very helpful, but the "case" system does not seem to create urgency even when you mark something as a priority, and there seems to be a lot of pushing from our end needed to get things addressed in a timely manner.
  • There are some functions that can only be done in the "back office" rather than the web portal, and this split functionality can be annoying and slow down productivity sometimes.
  • There is some limited functionality if you don't have the time and attendance module, which costs extra money.
Bailey Thomas profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
UltiPro9.3
Based on 164 answers
I use UltiPro every day and find value in all of the features that are available to this organization. While I am not responsible for deciding on staying with this HCM solution and renew it in the future, I am a huge supporter for staying with the solution because it packs quite a punch when used as intended.
Juan Osegueda profile photo

Usability

ADP SmartCompliance6.4
Based on 1 answer
Its easy to use just need additional changes to make some functions easier to find on the interface
Ramona Fenner profile photo
UltiPro8.4
Based on 87 answers
I think UltiPro is very user friendly
Jill Schwebach profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
UltiPro8.4
Based on 54 answers
We rarely encounter any downtown with ULTI. The system back-up procedures, currently in place, prevents outages exceeding 30 minutes
Deborah Booker profile photo

Performance

No score
No answers yet
No answers on this topic
UltiPro9.0
Based on 49 answers
UltiPro rarely has a connectivity issue. If so, you immediately are notified via email and it is fixed very quickly. The pages load very fast and there is very little down time or lag time. The reports are amazing! Each and every field is reportable. Simply drag and drop the field into a preview window and you can instantly see a sample of the report you are creating. Even complex reports complete almost instantly
Staci Drilling,SPHR, SHRM-SCP profile photo

Support

ADP SmartCompliance4.5
Based on 1 answer
The account managers have too many clients to give great customer service all the time. I had to complain to get better customer service
Ramona Fenner profile photo
UltiPro8.0
Based on 209 answers
Our "Customer Success Account Manager" is amazing! She is very knowledgeable and always willing to help. If she doesn't know an answer, she researches and gets the answer. The Rapid Response Team is also great when our account manager isn't available. We are able to contact them and get an answer quickly.
Tammy Strickland profile photo

In-Person Training

No score
No answers yet
No answers on this topic
UltiPro9.8
Based on 67 answers
The "Hands on Learning" at Connections is a must. It's great to be in a class setting with trainers (experts) throughout the room to help answer any questions as you walk through step-by-step. The training material is easy to understand and a great reference tool when you are in the office executing what you have learned.
Tammy Strickland profile photo

Online Training

No score
No answers yet
No answers on this topic
UltiPro9.0
Based on 156 answers
UltiPro training programs are great. They (Ultimate Software support team) are always updating and improving their training delivery strategies to ensure that all users get the assistance or the help they need to complete a task, process, or transaction. UltiPro Job Aids are also very good learning tools, but our favorite training tool is the ULTI Quick Tours; they are outstanding. The Quick Tours are step-by-step interactive videos for specific features, functions, or transactions; the average time for each interactive tour is 5 – 10 minutes. We promote the Quick Tours in our GFB Quick Guide To Accessing & Maintaining Your HRMS Account hand-outs.
Deborah Booker profile photo

Implementation

No score
No answers yet
No answers on this topic
UltiPro8.6
Based on 68 answers
The implementation project is aggressive but achievable. Ultimate provides great support for this effort. Consider the project plan and make sure you have the internal resources available to support it before you begin. Consider the timing of the implementation plan. If you purchase optional modules, consider taking a break after CORE implemenentation before beginning another activation project (to give your staff time to recover). Consider the deployment timing to coincide with the beginning of your fiscal year (it is not required but it will make some balance-forward calculations easier). For now, consider deploying the optional modules after Ultimate has finished bringing them in-house. Engage your benefits vendors early in the process to allow time to develop the automatic feeds from Ultipro.
Trey Teich profile photo

Alternatives Considered

More functionality and very easy display
Ramona Fenner profile photo
We looked at a number of products including ADP Workforce Now and none of the products seemed to even come near to UltiPro's capabilities.
Mindy Wilson profile photo

Scalability

No score
No answers yet
No answers on this topic
UltiPro8.7
Based on 75 answers
Grown from 500 staff to 800 users with out having to increase support staff
Gregg Paulk profile photo

Return on Investment

  • Reduced the amount of administrative work required
  • Minimized the risk of missed liability payments
  • Minimized incorrect filings
Hilda Marquez profile photo
  • ne stop data record management that is unified
  • simplified reporting, data in the hands of HR and the user
  • improved HR and payroll efficiency
  • complete support from Ultimate
Helen Luketic, CHRP profile photo

Screenshots

Pricing Details

ADP SmartCompliance

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Pricing varies based upon modules deployed and features enabled.

ADP SmartCompliance More Information

UltiPro

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details

UltiPro More Information