What users are saying about

ADP SmartCompliance

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93 Ratings
1 Ratings

ADP SmartCompliance

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93 Ratings
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Score 7.5 out of 101
1 Ratings
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Score 8 out of 101

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Likelihood to Recommend

ADP SmartCompliance

ADP SmartCompliance is great at making sure that all the necessary information is where it needs to be.
Leticia Alvarez, CPP profile photo

Wagepoint

I highly recommend Wagepoint, especially for start-up companies. Their fees are really cheap and the quality of their work is really good. They may have room for improvement on the reporting side, but given their flexibility, they can always find a way to help your organization. I definitely recommend Wagepoint.
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Feature Rating Comparison

Payroll Management

ADP SmartCompliance
8.7
Wagepoint
8.8
Pay calculation
ADP SmartCompliance
8.8
Wagepoint
10.0
Support for external payroll vendors
ADP SmartCompliance
8.7
Wagepoint
7.0
Benefit plan administration
ADP SmartCompliance
8.3
Wagepoint
Direct deposit files
ADP SmartCompliance
9.1
Wagepoint
8.0
Salary revision and increment management
ADP SmartCompliance
8.7
Wagepoint
Reimbursement management
ADP SmartCompliance
8.8
Wagepoint
10.0

Pros

  • Provides a Tax Summary
  • Timely filing and paying of taxes
  • Research of agency notices
Hilda Marquez profile photo
  • Cheap cost
  • Helpful staff
  • Highly accurate in payroll processing
No photo available

Cons

  • Depending on the time, it's hard to reach a representative when I call in for assistance.
  • I've received several different answers for the same notice when I call in.
  • It doesn't work well on all browsers.
No photo available
  • Reports need to be improve. You cannot customize your preferred report. Thus, manual reporting happens at times. But you can't complain on the cost.
  • Flexibility on late notice of payroll processing. Lowering additional fees could help us.
  • Need to ask clients for feedback on the use of system.
No photo available

Likelihood to Renew

ADP SmartCompliance9.1
Based on 2 answers
I use ADP more often than anyone in our company, and it has saved a great deal of time, money, and effort in payroll tax.
Mitch Norby profile photo
No score
No answers yet
No answers on this topic

Usability

ADP SmartCompliance7.9
Based on 3 answers
very good but not perfect
Mitch Norby profile photo
No score
No answers yet
No answers on this topic

Support

ADP SmartCompliance7.4
Based on 3 answers
Overall most issues are handled quickly and accurately - there is some sloppiness with the Tax notice department in labeling and handling some cases
Mitch Norby profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP SmartCompliance6.4
Based on 2 answers
almost everything went smoothly, but I needed to check everything, and make some corrections later
Mitch Norby profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

ADP is a leader in the industry for a reason
Michelle Gagnon profile photo
Wagepoint is more aligned with the Canadian payroll and relevant taxation. Their knowledge related to those really stood up against any payroll provider that offers a cheaper service yet of high quality results. Their customer support exceeded my expectations. They are very helpful and knowledgeable on the services that they provide.
No photo available

Return on Investment

  • It makes tax fling easier and W2 processing is very simple.
  • Registration for the W2's employees is too complicated for employees and we have to add additional help to manage the registration process.
  • There is a time difference for any process with ADP, most process do not post immediately and you have to wait on reporting as well.
Ramona Fenner profile photo
  • Lower payroll administration expenses
  • Time and effort is saved from filing remittances to relevant government bodies.
  • Timely and accurate reporting of our payroll
No photo available

Pricing Details

ADP SmartCompliance

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Pricing varies based upon modules deployed and features enabled.

Wagepoint

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details