What users are saying about

ADP SmartCompliance

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Top Rated
85 Ratings
1 Ratings

ADP SmartCompliance

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Top Rated
85 Ratings
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Score 7.3 out of 101
1 Ratings
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Score 8 out of 101

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Likelihood to Recommend

ADP SmartCompliance

I believe ADP SmartCompliance is well suited for any organization that has implemented an HRIS system, such as Workday, but do not want to fully be responsible for the tax filings. I also feel it is very well suited to organizations such as ours that have employees in almost all 50 states. This helps to keep our payroll department staff at a minimum knowing we can rely on the cooperation between the Workday and the ADP SmartCompliance system. I think the only way I would not think SmartCompliance would be helpful would be with a very small company that would prefer to fully outsource their payroll process.
Gina Dye profile photo

Wagepoint

I highly recommend Wagepoint, especially for start-up companies. Their fees are really cheap and the quality of their work is really good. They may have room for improvement on the reporting side, but given their flexibility, they can always find a way to help your organization. I definitely recommend Wagepoint.
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Feature Rating Comparison

Payroll Management

ADP SmartCompliance
9.0
Wagepoint
8.8
Pay calculation
ADP SmartCompliance
9.1
Wagepoint
10.0
Support for external payroll vendors
ADP SmartCompliance
9.1
Wagepoint
7.0
Benefit plan administration
ADP SmartCompliance
9.1
Wagepoint
Direct deposit files
ADP SmartCompliance
9.1
Wagepoint
8.0
Salary revision and increment management
ADP SmartCompliance
9.1
Wagepoint
Reimbursement management
ADP SmartCompliance
8.6
Wagepoint
10.0

Pros

  • The information is available almost immediately.
  • Allows you to utilize your data in more than one way even those you never thought to have access to such as graphs.
  • It captures all activity you provided and displays it in several different ways.
  • It allows you as an employer to track data that is important to ensure has been handled such as agency notieces.
Evelyn E. Bozeman profile photo
  • Cheap cost
  • Helpful staff
  • Highly accurate in payroll processing
No photo available

Cons

  • Better confirmation of each deposit with individual agencies.
Paul Barnes, CPP profile photo
  • Reports need to be improve. You cannot customize your preferred report. Thus, manual reporting happens at times. But you can't complain on the cost.
  • Flexibility on late notice of payroll processing. Lowering additional fees could help us.
  • Need to ask clients for feedback on the use of system.
No photo available

Likelihood to Renew

ADP SmartCompliance9.1
Based on 2 answers
I use ADP more often than anyone in our company, and it has saved a great deal of time, money, and effort in payroll tax.
Mitch Norby profile photo
No score
No answers yet
No answers on this topic

Usability

ADP SmartCompliance7.9
Based on 3 answers
Its easy to use just need additional changes to make some functions easier to find on the interface
Ramona Fenner profile photo
No score
No answers yet
No answers on this topic

Support

ADP SmartCompliance7.3
Based on 3 answers
The account managers have too many clients to give great customer service all the time. I had to complain to get better customer service
Ramona Fenner profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP SmartCompliance6.4
Based on 2 answers
almost everything went smoothly, but I needed to check everything, and make some corrections later
Mitch Norby profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

ADP is far superior
Mitch Norby profile photo
Wagepoint is more aligned with the Canadian payroll and relevant taxation. Their knowledge related to those really stood up against any payroll provider that offers a cheaper service yet of high quality results. Their customer support exceeded my expectations. They are very helpful and knowledgeable on the services that they provide.
No photo available

Return on Investment

  • We used another service for taxes and had all sorts of problems with duplicate payments, no payments, etc. With ADP we are confident our taxes are being paid correctly every time.
  • The Garnishment process has been a pain. Some functionality was missing and we have had numerous situations where payments were late and there was no visibility for manual checks. There is a fix now which we will be adopting soon, but I have been unhappy with the garnishment. FYI, ADP management is aware of this.
No photo available
  • Lower payroll administration expenses
  • Time and effort is saved from filing remittances to relevant government bodies.
  • Timely and accurate reporting of our payroll
No photo available

Pricing Details

ADP SmartCompliance

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Pricing varies based upon modules deployed and features enabled.

Wagepoint

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details