What users are saying about
18 Ratings
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Score 6.4 out of 101
8 Ratings
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Score 5.9 out of 101

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Likelihood to Recommend

ADP Streamline Payroll

Make sure you understand exactly what ADP Streamline is before you purchase. And make sure you get a great rep!
Sandra Van Munster profile photo

Optimum Solutions HRIS

Optimum Solutions works very well for all our payroll needs. We run payrolls weekly, semi-monthly, monthly and yearly. The end of year process is lined out very well and webinars are available to go over any new regulations required.We haven't utilized the HR part of the software as much on the iSeries but are planning on changing that once we get converted to the Windows version later this year. The main reason for this is the HR part of the software on the iSeries is separate from payroll.
Janet Fawcett profile photo

Feature Rating Comparison

Payroll Management

ADP Streamline Payroll
Optimum Solutions HRIS
7.5
Pay calculation
ADP Streamline Payroll
Optimum Solutions HRIS
9.1
Benefit plan administration
ADP Streamline Payroll
Optimum Solutions HRIS
5.5
Direct deposit files
ADP Streamline Payroll
Optimum Solutions HRIS
9.1
Salary revision and increment management
ADP Streamline Payroll
Optimum Solutions HRIS
6.4

Pros

  • I liked the notification features of the payroll module, which helped ensure, that payroll was processed in a timely manner without missing any deadlines.
  • The features in the payroll module seem effective to ensure that no accidental erroneous data entry can take place by a payroll administrator.
  • The CRS system allowed us to generate consolidated payroll summaries for all of our foreign sales office which were very beneficial and useful for our Finance Department
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  • First and foremost in my opinion Optimum Solutions has great customer service. We are assigned a specialist and can work with that person for every issue or question that arises. The specialist becomes familiar with our company and processes which makes interactions with them faster.
  • Optimum Solutions knows our business and offers helpful ways for us to work with their software to achieve our goals.
  • The turn around time for any question or issues is usually 2 hours or less. If our specialist doesn't have an answer they will work diligently with other employees with the company to provide us an answer in a quick amount of time.
  • Everyone I've dealt with at Optimum Solutions is friendly and knowledgeable . You can tell they love what they do and are always willing to help. Most employees have been with the company for a long time which tells me it's a great company to work for.
Janet Fawcett profile photo

Cons

  • Training was almost non existent when I was using the service. It was easy to figure out but I could have benefitted from some detailed training to help me better use the system and all its functionality.
  • I'm not sure this is anything ADP Streamline can fix because of time differences and such but it was very much like I was on an island waiting for messages in a bottle. I would upload and it would take sometimes more than a day to get a response.
  • The process was very manual when I was using the system. I did all my payroll work off ADP Streamline and basically used it to upload and relied on the rep to enter everything correctly. I felt like I had less control than I would like. I would have preferred to have some control over what was being uploaded and entered.
Sandra Van Munster profile photo
  • We are currently using the software designed for the iSeries but are moving to their Windows platform. We are moving to the Windows platform to gain some functionality in terms of a robust Employee Self Service module.
  • In the iSeries software the Payroll and HR functions are separate which makes it a little more difficult to see the whole picture of the employee record. In the Windows version the Payroll and HR functions work as one.
  • The security for the iSeries side is a bit cumbersome in my opinion but we hope that is not the case in the Windows version of the software. We are planning to open up parts of the Windows version to the employee supervisors.
Janet Fawcett profile photo

Likelihood to Renew

ADP Streamline Payroll7.0
Based on 1 answer
Without knowing what the competitors offer I can only give a limited opinion.
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Alternatives Considered

I can't really answer this question as I was the user of ADP Streamline but had no input in the choosing of ADP Streamline.
Sandra Van Munster profile photo
We evaluated some payroll services but found the ongoing cost greater than the initial cost of purchasing our own software and keeping the payroll process in house. Other payroll software was generally more expensive and we are satisfied with Optimum Solutions. I would say the main reason we stayed with Optimum Solutions, converting from their iSeries version to their Windows version, was because of their outstanding staff and support.
Janet Fawcett profile photo

Return on Investment

  • ADP Streamline was just a function to us so I can't really say it had a positive or negative effect on our business objectives. We went with Streamline because we already were with ADP. We didn't really shop.
  • Because of the great rep we had we were able to get a more positive response from our German staff to their pay. Before I came on board there were a lot of payroll errors which had an effect on staff morale. With help from the rep we were able to improve our accuracy and pay people correctly.
Sandra Van Munster profile photo
  • Optimum Solutions lets us run all our payrolls seamlessly.
  • If we have any questions or problems Optimum Solutions is just a phone call or email away. The Customer Service is the best.
  • With the purchase of the Employee Self Service module that will be implemented in January of 2019 we will be able to eliminate the printing, folding, and distribution of check stubs as they will be available through self service. Also W2 information will be available there as well so no re-issuing of lost W2s saving us time and money.
Janet Fawcett profile photo

Pricing Details

ADP Streamline Payroll

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details

Optimum Solutions HRIS

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details