What users are saying about

Paychex Flex

Top Rated
53 Ratings

ADP Streamline Payroll

17 Ratings
Score 6.2 out of 101

Paychex Flex

Top Rated
53 Ratings
Score 6.5 out of 101

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Likelihood to Recommend

ADP Streamline Payroll

I think that if the sales staff were more knowledgeable on the product they are selling you and were less worried about making a sale then perhaps I would have had a better experience and would have kept them longer than a couple of months.
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Paychex Flex

Paychex Flex is well suited for smaller or less complex businesses with less than 250 employees who for the most part has basic processing and reporting needs. For larger companies with multiple contracts and accrual dates; companies that need to clock in and out from mobile site or through web punching; or if you need more than basic reporting needs, Paychex Flex is simply not capable of meeting your needs.
Cynthia Harris profile photo

Feature Rating Comparison

Human Resource Management

ADP Streamline Payroll
Paychex Flex
5.0
Employee demographic data
ADP Streamline Payroll
Paychex Flex
6.6
Employment history
ADP Streamline Payroll
Paychex Flex
5.8
Job profiles and administration
ADP Streamline Payroll
Paychex Flex
5.1
Workflow for transfers, promotions, pay raises, etc.
ADP Streamline Payroll
Paychex Flex
5.5
Organizational charting
ADP Streamline Payroll
Paychex Flex
1.0
Organization and location management
ADP Streamline Payroll
Paychex Flex
4.0
Compliance data (COBRA, OSHA, etc.)
ADP Streamline Payroll
Paychex Flex
7.1

Payroll Management

ADP Streamline Payroll
Paychex Flex
7.8
Pay calculation
ADP Streamline Payroll
Paychex Flex
8.0
Benefit plan administration
ADP Streamline Payroll
Paychex Flex
6.3
Direct deposit files
ADP Streamline Payroll
Paychex Flex
8.9
Salary revision and increment management
ADP Streamline Payroll
Paychex Flex
8.9
Reimbursement management
ADP Streamline Payroll
Paychex Flex
6.8

Leave and Attendance Management

ADP Streamline Payroll
Paychex Flex
7.7
Approval workflow
ADP Streamline Payroll
Paychex Flex
8.0
Balance details
ADP Streamline Payroll
Paychex Flex
7.1
Annual carry-forward and encashment
ADP Streamline Payroll
Paychex Flex
8.1

Employee Self Service

ADP Streamline Payroll
Paychex Flex
7.1
View and generate pay and benefit information
ADP Streamline Payroll
Paychex Flex
8.0
Update personal information
ADP Streamline Payroll
Paychex Flex
8.1
View company policy documentation
ADP Streamline Payroll
Paychex Flex
6.1
View job history
ADP Streamline Payroll
Paychex Flex
6.0

Asset Management

ADP Streamline Payroll
Paychex Flex
4.2
Tracking of all physical assets
ADP Streamline Payroll
Paychex Flex
4.2

HR Reporting

ADP Streamline Payroll
Paychex Flex
4.5
Report builder
ADP Streamline Payroll
Paychex Flex
3.7
Pre-built reports
ADP Streamline Payroll
Paychex Flex
3.9
Ability to combine HR data with external data
ADP Streamline Payroll
Paychex Flex
5.7

Onboarding

ADP Streamline Payroll
Paychex Flex
5.4
New hire portal
ADP Streamline Payroll
Paychex Flex
5.3
Manager tracking tools
ADP Streamline Payroll
Paychex Flex
5.4

Recruiting / ATS

ADP Streamline Payroll
Paychex Flex
8.9
Job Requisition Management
ADP Streamline Payroll
Paychex Flex
9.1
Company Website Posting
ADP Streamline Payroll
Paychex Flex
9.1
Publish to Social Media
ADP Streamline Payroll
Paychex Flex
9.1
Job Search Site Posting
ADP Streamline Payroll
Paychex Flex
9.1
Duplicate Candidate Prevention
ADP Streamline Payroll
Paychex Flex
8.0
Applicant Tracking
ADP Streamline Payroll
Paychex Flex
9.1
Notifications and Alerts
ADP Streamline Payroll
Paychex Flex
8.8

Pros

  • The concept is good
  • Help is available
  • User friendly
No photo available
  • Easy reporting
  • Manage benefits all in one place
  • Quick and easy processing of payroll
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Cons

  • ADP Streamline billing is slow to react to company changes. Hence incorrect invoices from ADP Streamline were issued and it took a very long time to get their billing department to correct these and issue credit notes.
  • In the payroll system I missed not being able to obtain a per country headcount and payroll numbers. Once payroll is processed it goes directly into an archive and is not easily viewable. It would be nice to have more visibility of personnel and payroll data.
No photo available
  • Not sure that this is a flex issue but there is no import feature into QuickBooks. The data has to be manually entered.
Chris Strohfeldt profile photo

Likelihood to Renew

ADP Streamline Payroll7.0
Based on 1 answer
Without knowing what the competitors offer I can only give a limited opinion.
No photo available
Paychex Flex8.8
Based on 3 answers
overall we have had good experience. when problems occur paychex is quick to resolve the problems; however when encountering recurring problems and issues it doesn't matter how quickly they are resolved they should re-occur. Paychex will price match competitor's quotes.
Rhonda Rader profile photo

Usability

No score
No answers yet
No answers on this topic
Paychex Flex8.2
Based on 1 answer
It works for me and takes all the stress out of payroll. They also do all the reporting.
Sheri Smallwood profile photo

Alternatives Considered

ADP was selected through a reference we received
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I would take this over ADP Workforce Now. Simple, clean layout (tiles). Easy to navigate. Real time changes.
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Return on Investment

  • I cannot comment on this
No photo available
  • Allows employees to focus on growing the business
  • Cuts down on administrative costs
  • Helps with talent retention
Jeff Looby, CPA profile photo

Pricing Details

ADP Streamline Payroll

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details

Paychex Flex

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required
Additional Pricing Details