What users are saying about
16 Ratings
42 Ratings
16 Ratings
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Score 6.8 out of 101
42 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.3 out of 101

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Likelihood to Recommend

ADP TotalSource

ADP TotalSource is my company's PEO. Being an HR department of one, the support I received from the was worth its weight in gold. They have so many resources already in place that I was able to make use of instead of researching and creating myself. One part of having them as a PEO that I wasn't a fan of, was the limitations we had in choosing our benefit carriers. They had contracts with two health carriers to choose from. So if we weren't happy with rates, there was only so much room to negotiate, at the carriers knew that.
Kimberly Cavanaugh, PHR profile photo

APS

They are more suited to growing, nimble companies. They are soon adding employee approval to time cards and checkin by facial recognition. Additions and changes to improve functionality might not work for a very large company like GE.
Ronald D. Tompkins profile photo

Feature Rating Comparison

Human Resource Management

ADP TotalSource
8.1
APS
8.5
Employee demographic data
ADP TotalSource
7.3
APS
9.4
Employment history
ADP TotalSource
8.3
APS
8.7
Job profiles and administration
ADP TotalSource
7.7
APS
8.3
Workflow for transfers, promotions, pay raises, etc.
ADP TotalSource
8.4
APS
8.2
Organizational charting
ADP TotalSource
8.5
APS
7.9
Organization and location management
ADP TotalSource
7.4
APS
8.4
Compliance data (COBRA, OSHA, etc.)
ADP TotalSource
9.4
APS
8.4

Payroll Management

ADP TotalSource
8.7
APS
8.5
Pay calculation
ADP TotalSource
8.4
APS
9.2
Support for external payroll vendors
ADP TotalSource
9.7
APS
5.7
Benefit plan administration
ADP TotalSource
8.7
APS
8.2
Direct deposit files
ADP TotalSource
9.0
APS
9.9
Salary revision and increment management
ADP TotalSource
9.3
APS
9.0
Reimbursement management
ADP TotalSource
7.0
APS
9.0

Leave and Attendance Management

ADP TotalSource
8.5
APS
8.7
Approval workflow
ADP TotalSource
8.0
APS
9.4
Balance details
ADP TotalSource
8.5
APS
8.2
Annual carry-forward and encashment
ADP TotalSource
9.0
APS
8.3

Employee Self Service

ADP TotalSource
8.3
APS
8.6
View and generate pay and benefit information
ADP TotalSource
8.7
APS
9.4
Update personal information
ADP TotalSource
8.7
APS
9.5
View company policy documentation
ADP TotalSource
8.0
APS
8.1
Employee recognition
ADP TotalSource
8.0
APS
7.6
View job history
ADP TotalSource
8.4
APS
8.6

Asset Management

ADP TotalSource
8.0
APS
8.0
Tracking of all physical assets
ADP TotalSource
8.0
APS
8.0

HR Reporting

ADP TotalSource
8.0
APS
8.4
Report builder
ADP TotalSource
8.0
APS
9.2
Pre-built reports
ADP TotalSource
8.0
APS
8.5
Ability to combine HR data with external data
ADP TotalSource
8.0
APS
7.4

Onboarding

ADP TotalSource
8.8
APS
9.0
New hire portal
ADP TotalSource
8.6
APS
9.3
Manager tracking tools
ADP TotalSource
9.0
APS
8.7

Performance and Goals

ADP TotalSource
7.0
APS
7.8
Corporate goal setting
ADP TotalSource
6.0
APS
8.1
Individual goal setting
ADP TotalSource
8.0
APS
8.2
Line-of sight-visibility
ADP TotalSource
6.0
APS
8.2
Performance tracking
ADP TotalSource
8.0
APS
6.9

Performance Management

ADP TotalSource
7.6
APS
8.0
Performance plans
ADP TotalSource
6.0
APS
7.9
Performance improvement plans
ADP TotalSource
9.0
APS
7.0
Review status tracking
ADP TotalSource
7.0
APS
8.4
Review reminders
ADP TotalSource
8.0
APS
8.3
Multiple review frequency
ADP TotalSource
8.0
APS
8.5

Succession Planning

ADP TotalSource
7.0
APS
5.0
Create succession plans/pools
ADP TotalSource
7.0
APS
5.0
Candidate ranking
ADP TotalSource
7.0
APS
5.0
Candidate search
ADP TotalSource
8.0
APS
Candidate development
ADP TotalSource
6.0
APS

Recruiting / ATS

ADP TotalSource
7.4
APS
8.8
Job Requisition Management
ADP TotalSource
6.0
APS
9.2
Company Website Posting
ADP TotalSource
8.0
APS
9.2
Publish to Social Media
ADP TotalSource
7.0
APS
9.2
Job Search Site Posting
ADP TotalSource
9.0
APS
8.8
Duplicate Candidate Prevention
ADP TotalSource
6.0
APS
7.6
Applicant Tracking
ADP TotalSource
7.0
APS
8.4
Notifications and Alerts
ADP TotalSource
9.0
APS
9.2

Pros

  • The prebuilt reports were excellent
  • TotalSource came with the Employee Service Center support - the best part of TS
  • The software integrated with our time keeping system which made payroll a little easier
Kimberly Cavanaugh, PHR profile photo
  • It's fast and intuitive. Our previous contractors were ADP and Paychex and neither were intuitive. Our payroll runs have less errors now than with previous vendors. Payroll prep time is down from 5 hours with ADP to 2 hours with APS for the HR Manager.
  • The limiters are great. I'm always afraid of that error that no one caught. Let's assume that you add a $200 limiter to overtime. Any time that a staff member is about to receive more than $200 in overtime for that pay period, a red flag goes up for the HR manager to double check.
  • We have 3 programs in public schools that block certain ports. APS has a 2nd feature using GPS so that staff can only check in for their shift while they are in the designated GPS range. Great for someone who has to report to a remote location. Just add the GPS coordinates and they can't check until they get to the project.
Ronald D. Tompkins profile photo

Cons

  • While the prebuilt reports were great, I would have to contact TS in order to get a custom report. This only happened a few times because like I said, they had a variety of prebuilt reports that fit my needs
  • iReports was implemented and it became more difficult to find employee paystubs and find YTD pay
Kimberly Cavanaugh, PHR profile photo
  • Stratus Time lets you quickly scroll through the entire staff list. The APS system has an extra step. A small issue.
  • Stratus Time lets you create a template for a salaried staff and simply add days with that template. APS requires a hand created entry for each checkin
Ronald D. Tompkins profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
APS9.7
Based on 6 answers
I have been using the system for over a year now and feel more comfortable with the functionality of it. I have just recently implemented the benefit administration portion.
Chanell Clayton profile photo

Usability

No score
No answers yet
No answers on this topic
APS9.5
Based on 4 answers
Very well streamlined, easy to understand, very intuitive
No photo available

Reliability and Availability

No score
No answers yet
No answers on this topic
APS9.0
Based on 1 answer
I haven't had any outages
No photo available

Performance

No score
No answers yet
No answers on this topic
APS9.0
Based on 1 answer
No photo available

Support

No score
No answers yet
No answers on this topic
APS9.9
Based on 3 answers
There is one primary account representative that we contact on a regular basis. If she is unavailable, there are others on her team. It does seem that our implementation was more complex than others that have been installed, so fixes are not as easily remedied.
No photo available

In-Person Training

No score
No answers yet
No answers on this topic
APS9.0
Based on 1 answer
Even if it wasn't in-person on location, we felt like we had our trainer in the room with us.
No photo available

Online Training

No score
No answers yet
No answers on this topic
APS9.0
Based on 1 answer
We had great webinars.
No photo available

Implementation

No score
No answers yet
No answers on this topic
APS8.7
Based on 4 answers
My implementation went smoothly. They were always ready to assist when needed.
Chanell Clayton profile photo

Alternatives Considered

Paychex is probably the worst system I have used. It's not intuitive at all and is lacking in so many key areas of a good HRIS. I think UltiPro is a system that stacks up against ADP TotalSource the best. But again, ADP TotalSource will be what I choose because of their customer service for not just me but our employees. Their support is second to none!
Kimberly Cavanaugh, PHR profile photo
APS Online is a much simpler system to use for end users and administrators, processing is quicker (immediate), and integration between the various modules is seamless. In the past, HRB talked to Payroll module, Payroll module talked to Etime, however HRB didn't talk to Etime resulting in duplicate entry of data. I have a designated representative that provides assistance without sitting on hold. Overall, I'm thrilled with our decision to switch and expect that the longer I use the system, the more benefit I will be able to get out of it.
No photo available

Scalability

No score
No answers yet
No answers on this topic
APS9.0
Based on 1 answer
I've never had a problem with the system nor in finding the right information.
No photo available

Return on Investment

  • It has helped us to keep track of various financial information for employees and this has helped our HR department.
  • We were trying to find a system that was more user-friendly and many people are able to use this pretty easily.
  • We found more cost effective methods to do absence management and goal setting because this system was too expensive and cumbersome for us.
No photo available
  • No need for paper applications
Angela Hodges profile photo

Screenshots

Pricing Details

ADP TotalSource

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

APS

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Our Payroll solution is offered as a standalone service, but additional solutions must be used in conjunction with our Payroll solution. This ensures the best possible user experience for our customers.