What users are saying about
19 Ratings
3 Ratings
19 Ratings
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Score 6 out of 101
3 Ratings
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Score 8.7 out of 101

Likelihood to Recommend

ADP TotalSource

ADP TotalSource (as a PEO) is well-suited for companies that need a little help acquiring the next tier of benefit offerings from payers. Assuming they continue providing additional training to account representatives, they are well suited for companies who would like to reduce their exposure to payroll and human resources. The service is less appropriate for smaller companies who can easily handle payroll functions in house.
No photo available

CakeHR

I would really recommend it to other companies. Especially to companies like ours, startups, 10+ employees. CakeHR gives you a good overview of all the teams, days off, and you have all the data about employees in one system.
Maaike van der Kroon profile photo

Feature Rating Comparison

Human Resource Management

ADP TotalSource
8.2
CakeHR
6.7
Employee demographic data
ADP TotalSource
7.6
CakeHR
5.5
Employment history
ADP TotalSource
8.4
CakeHR
4.6
Job profiles and administration
ADP TotalSource
7.7
CakeHR
7.7
Workflow for transfers, promotions, pay raises, etc.
ADP TotalSource
8.5
CakeHR
Organizational charting
ADP TotalSource
8.6
CakeHR
9.1
Organization and location management
ADP TotalSource
7.4
CakeHR
Compliance data (COBRA, OSHA, etc.)
ADP TotalSource
9.4
CakeHR

Payroll Management

ADP TotalSource
7.6
CakeHR
Pay calculation
ADP TotalSource
7.6
CakeHR
Support for external payroll vendors
ADP TotalSource
9.7
CakeHR
Benefit plan administration
ADP TotalSource
7.7
CakeHR
Direct deposit files
ADP TotalSource
7.9
CakeHR
Salary revision and increment management
ADP TotalSource
9.3
CakeHR
Reimbursement management
ADP TotalSource
3.5
CakeHR

Leave and Attendance Management

ADP TotalSource
6.6
CakeHR
8.6
Approval workflow
ADP TotalSource
6.4
CakeHR
8.2
Balance details
ADP TotalSource
6.6
CakeHR
9.1
Annual carry-forward and encashment
ADP TotalSource
6.8
CakeHR

Employee Self Service

ADP TotalSource
7.9
CakeHR
8.6
View and generate pay and benefit information
ADP TotalSource
8.2
CakeHR
Update personal information
ADP TotalSource
8.2
CakeHR
9.1
View company policy documentation
ADP TotalSource
7.5
CakeHR
Employee recognition
ADP TotalSource
8.0
CakeHR
View job history
ADP TotalSource
7.8
CakeHR
8.2

Asset Management

ADP TotalSource
8.1
CakeHR
Tracking of all physical assets
ADP TotalSource
8.1
CakeHR

HR Reporting

ADP TotalSource
5.7
CakeHR
6.8
Report builder
ADP TotalSource
6.3
CakeHR
7.3
Pre-built reports
ADP TotalSource
5.4
CakeHR
6.4
Ability to combine HR data with external data
ADP TotalSource
5.3
CakeHR

Onboarding

ADP TotalSource
6.5
CakeHR
9.1
New hire portal
ADP TotalSource
6.5
CakeHR
9.1
Manager tracking tools
ADP TotalSource
6.4
CakeHR
9.1

Performance and Goals

ADP TotalSource
7.0
CakeHR
9.1
Corporate goal setting
ADP TotalSource
6.0
CakeHR
9.1
Individual goal setting
ADP TotalSource
8.0
CakeHR
9.1
Line-of sight-visibility
ADP TotalSource
6.0
CakeHR
9.1
Performance tracking
ADP TotalSource
8.0
CakeHR
9.1

Performance Management

ADP TotalSource
7.9
CakeHR
8.0
Performance plans
ADP TotalSource
6.0
CakeHR
7.3
Performance improvement plans
ADP TotalSource
9.0
CakeHR
6.4
Review status tracking
ADP TotalSource
8.2
CakeHR
9.1
Review reminders
ADP TotalSource
8.6
CakeHR
8.2
Multiple review frequency
ADP TotalSource
8.0
CakeHR
9.1

Succession Planning

ADP TotalSource
7.0
CakeHR
Create succession plans/pools
ADP TotalSource
7.0
CakeHR
Candidate ranking
ADP TotalSource
7.0
CakeHR
Candidate search
ADP TotalSource
8.0
CakeHR
Candidate development
ADP TotalSource
6.0
CakeHR

Recruiting / ATS

ADP TotalSource
7.4
CakeHR
Job Requisition Management
ADP TotalSource
6.0
CakeHR
Company Website Posting
ADP TotalSource
8.0
CakeHR
Publish to Social Media
ADP TotalSource
7.0
CakeHR
Job Search Site Posting
ADP TotalSource
9.0
CakeHR
Duplicate Candidate Prevention
ADP TotalSource
6.0
CakeHR
Applicant Tracking
ADP TotalSource
7.0
CakeHR
Notifications and Alerts
ADP TotalSource
9.0
CakeHR

Pros

ADP TotalSource

  • During my 1 and 1/2 years of frustration, ADP does nothing well.
Connie Bechtolt, CPA, MBA profile photo

CakeHR

  • Super easy and usable system.
  • Great customer service; listens to feedback and does something with it, answers really quickly.
  • A good overview per team for managers.
  • An app available for every employee to quickly arrange a request.
Maaike van der Kroon profile photo

Cons

ADP TotalSource

  • They failed to file wages with the state for over 1 and 1/2 years
  • They classified 401k contributions as after tax and then had to amend form W-2 on multiple employees
  • They represented that short-term disability insurance was available during the proposal process, and after signing, side that it was in fact, not available, or a true bait and switch.
  • Their platform is very outdated and even their consultants cannot maneuver around and create reports.
  • It is very difficult to reach your assigned representative.
  • The executive of their customer service provides all kinds of promises but does not execute on promises
  • Choosing ADP was one of my biggest regrets and I would like to prevent this same experience from happening to any other small business.
Connie Bechtolt, CPA, MBA profile photo

CakeHR

  • Not all features for an HR system are available in CakeHR, but they are working on it to improve and expand
Maaike van der Kroon profile photo

Alternatives Considered

ADP TotalSource

We use ADP simply to to track pay for employees. We really like more of the functionality of Workday as it is really easy to import org charts and track performance. The graphics and appearance of these sections are also really nice! We also use Workday to track time off as it was more popular among employees to use when we asked them to compare more options. However, ADP is much better at tracking pay and because it carries information over from previous jobs, employees really like this as well!
No photo available

CakeHR

This is the first HR system we have used in our company.
Maaike van der Kroon profile photo

Return on Investment

ADP TotalSource

  • It has helped us to keep track of various financial information for employees and this has helped our HR department.
  • We were trying to find a system that was more user-friendly and many people are able to use this pretty easily.
  • We found more cost effective methods to do absence management and goal setting because this system was too expensive and cumbersome for us.
No photo available

CakeHR

  • The system shows us all days off and overtime, so we can manage this and know everything is like agreed in the contract.
  • A simple and affordable system with room to grow.
Maaike van der Kroon profile photo

Screenshots

Pricing Details

ADP TotalSource

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ADP TotalSource Editions & Modules

ADP TotalSource
Additional Pricing Details

CakeHR

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

CakeHR Editions & Modules

CakeHR
Edition
Monthly
4.201
1. per user, per month
Additional Pricing Details
No hidden fees Cancel anytime No credit card required Subscribe annually for reduced pricing

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