What users are saying about

ADP TotalSource

15 Ratings

CD2 Learning

1 Ratings

ADP TotalSource

15 Ratings
Score 6.9 out of 101

CD2 Learning

1 Ratings
Score 7 out of 101

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Likelihood to Recommend

ADP TotalSource

ADP TotalSource is my company's PEO. Being an HR department of one, the support I received from the was worth its weight in gold. They have so many resources already in place that I was able to make use of instead of researching and creating myself. One part of having them as a PEO that I wasn't a fan of, was the limitations we had in choosing our benefit carriers. They had contracts with two health carriers to choose from. So if we weren't happy with rates, there was only so much room to negotiate, at the carriers knew that.
Kimberly Cavanaugh, PHR profile photo

CD2 Learning

It is a very advanced system and has a lot of functionality. This can be great obviously but sometimes I feel like some scenarios, a simpler system would be perfectly sufficient. It is also important to use the training you have for the admin users, so that everyone has a better understanding of how to change preferences.
No photo available

Feature Rating Comparison

Human Resource Management

ADP TotalSource
8.1
CD2 Learning
Employee demographic data
ADP TotalSource
7.3
CD2 Learning
Employment history
ADP TotalSource
8.3
CD2 Learning
Job profiles and administration
ADP TotalSource
7.7
CD2 Learning
Workflow for transfers, promotions, pay raises, etc.
ADP TotalSource
8.4
CD2 Learning
Organizational charting
ADP TotalSource
8.5
CD2 Learning
Organization and location management
ADP TotalSource
7.3
CD2 Learning
Compliance data (COBRA, OSHA, etc.)
ADP TotalSource
9.3
CD2 Learning

Payroll Management

ADP TotalSource
8.7
CD2 Learning
Pay calculation
ADP TotalSource
8.4
CD2 Learning
Support for external payroll vendors
ADP TotalSource
9.7
CD2 Learning
Benefit plan administration
ADP TotalSource
8.7
CD2 Learning
Direct deposit files
ADP TotalSource
9.0
CD2 Learning
Salary revision and increment management
ADP TotalSource
9.3
CD2 Learning
Reimbursement management
ADP TotalSource
7.0
CD2 Learning

Leave and Attendance Management

ADP TotalSource
8.5
CD2 Learning
Approval workflow
ADP TotalSource
8.0
CD2 Learning
Balance details
ADP TotalSource
8.5
CD2 Learning
Annual carry-forward and encashment
ADP TotalSource
9.0
CD2 Learning

Employee Self Service

ADP TotalSource
8.3
CD2 Learning
View and generate pay and benefit information
ADP TotalSource
8.7
CD2 Learning
Update personal information
ADP TotalSource
8.7
CD2 Learning
View company policy documentation
ADP TotalSource
8.0
CD2 Learning
Employee recognition
ADP TotalSource
8.0
CD2 Learning
View job history
ADP TotalSource
8.4
CD2 Learning

Asset Management

ADP TotalSource
8.0
CD2 Learning
Tracking of all physical assets
ADP TotalSource
8.0
CD2 Learning

HR Reporting

ADP TotalSource
8.0
CD2 Learning
Report builder
ADP TotalSource
8.0
CD2 Learning
Pre-built reports
ADP TotalSource
8.0
CD2 Learning
Ability to combine HR data with external data
ADP TotalSource
8.0
CD2 Learning

Onboarding

ADP TotalSource
8.8
CD2 Learning
7.0
New hire portal
ADP TotalSource
8.5
CD2 Learning
7.0
Manager tracking tools
ADP TotalSource
9.0
CD2 Learning
7.0

Performance and Goals

ADP TotalSource
7.0
CD2 Learning
Corporate goal setting
ADP TotalSource
6.0
CD2 Learning
Individual goal setting
ADP TotalSource
8.0
CD2 Learning
Line-of sight-visibility
ADP TotalSource
6.0
CD2 Learning
Performance tracking
ADP TotalSource
8.0
CD2 Learning

Performance Management

ADP TotalSource
7.6
CD2 Learning
Performance plans
ADP TotalSource
6.0
CD2 Learning
Performance improvement plans
ADP TotalSource
9.0
CD2 Learning
Review status tracking
ADP TotalSource
7.0
CD2 Learning
Review reminders
ADP TotalSource
8.0
CD2 Learning
Multiple review frequency
ADP TotalSource
8.0
CD2 Learning

Succession Planning

ADP TotalSource
7.0
CD2 Learning
Create succession plans/pools
ADP TotalSource
7.0
CD2 Learning
Candidate ranking
ADP TotalSource
7.0
CD2 Learning
Candidate search
ADP TotalSource
8.0
CD2 Learning
Candidate development
ADP TotalSource
6.0
CD2 Learning

Recruiting / ATS

ADP TotalSource
7.4
CD2 Learning
Job Requisition Management
ADP TotalSource
6.0
CD2 Learning
Company Website Posting
ADP TotalSource
8.0
CD2 Learning
Publish to Social Media
ADP TotalSource
7.0
CD2 Learning
Job Search Site Posting
ADP TotalSource
9.0
CD2 Learning
Duplicate Candidate Prevention
ADP TotalSource
6.0
CD2 Learning
Applicant Tracking
ADP TotalSource
7.0
CD2 Learning
Notifications and Alerts
ADP TotalSource
9.0
CD2 Learning

Pros

  • The prebuilt reports were excellent
  • TotalSource came with the Employee Service Center support - the best part of TS
  • The software integrated with our time keeping system which made payroll a little easier
Kimberly Cavanaugh, PHR profile photo
  • The ability to restrict and customise the security preferences to ensure the system remains standardised.
  • The phone customer support is good because you can get through to someone when it is really urgent.
  • A lot of the interface is customisable as well, so you can change the look and feel yourself.
No photo available

Cons

  • While the prebuilt reports were great, I would have to contact TS in order to get a custom report. This only happened a few times because like I said, they had a variety of prebuilt reports that fit my needs
  • iReports was implemented and it became more difficult to find employee paystubs and find YTD pay
Kimberly Cavanaugh, PHR profile photo
  • It is very difficult to understand each individual preference as there are so many.
  • The setup is not very user friendly as it is so complex.
No photo available

Usability

No score
No answers yet
No answers on this topic
CD2 Learning3.0
Based on 1 answer
Terrible to use for administrators. Hard to find the function you are looking for and over complicated
No photo available

Alternatives Considered

Paychex is probably the worst system I have used. It's not intuitive at all and is lacking in so many key areas of a good HRIS. I think UltiPro is a system that stacks up against ADP TotalSource the best. But again, ADP TotalSource will be what I choose because of their customer service for not just me but our employees. Their support is second to none!
Kimberly Cavanaugh, PHR profile photo
No answers on this topic

Return on Investment

  • Employee satisfaction with the Employee Service Center was high
  • TotalSource's employee support is like having a PT HR employee on staff!
  • At times, if I needed a tailored report, it would take time to get ADP to build it for me and get it back. Not a lot of time, but not as easy as doing it myself.
Kimberly Cavanaugh, PHR profile photo
  • Better trained people, more efficient
  • Less time to assign training, cost efficient
No photo available

Pricing Details

ADP TotalSource

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

CD2 Learning

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details