ADP TotalSource vs. HROne HRMS Software

I would not use this company for anything. [I believe my] employees [absolutely] hate the software and there are constantly glitches in the software which occur every payroll run, benefits enrollment, etc. [I have spent] large amounts of time on the phone with outsourced customer support[,] so think twice when comparing [the] cost to other providers. [I feel] you [will] need someone full time to deal with all of their issues. We are currently in the process of setting up another PEO company. The amount of money and time to implement ADP has been a huge loss.

Expense Management is not what I will ask anyone to implement, it has a lot of scope of improvement in the system. Reporting structure and the approval structure of the expense management is not good at all. Even [if] you upload the expenses in cloud software, you will have to repeat the entire process to executive the expense.

Incentivized

• Payroll was easy to learn and use with time tracking in a short time frame
• Tracking team members request offs and approving them were very easy
• Customizing reports for specific periods of time. This made is very easy for end of year tracking for total hours worked and total dollars paid.

Incentivized

• Data Management
• Leave and Attendance
• Exit Management

Incentivized

• Customer service is horrible
• Follow up takes 7-10 days, and requires multiple inquiries from you, the client
• The promised "dedicated team" doesn't exist
• Onboarding is confusing to new hires
• Explanation of benefits to new hires is useless and must be done in office, thereby negating any value.
• They should not provide handling UI claims as as service. They have no ability to actually meet deadlines.

• Expense Management
• Survey Tool
• Payroll

Incentivized

This rating is purely based on my experience which I gained while using the HROne HRIS, it was very easy to use and can be explained to employees easily. I am happy that I got a chance to work with the development team of the HROne and customization is one of the unique feature

Incentivized

Overall usability of the HROne HRMS is good and have already used it with full potential

Incentivized

HROne HRMS Software availability is really amazing and they are always available to provide the support

Incentivized

The performance of the HROne HRMS is good and it never lets you down. Reporting is always done on time. Pages are uploaded in friction of second and hardly there is a time when the system was down or slow

Incentivized

ADP is a great HR solution for most organizations. It is truly all-in-one. I rated it a 7, because of the issues we experienced during implementation and the high cost of service when issues do arise.

Incentivized

The support team of the HROne HRIS is really amazing, they are always available to support you and solve your queries easily.

Incentivized

The training was good, quick and crisp. We were easily able to understand it easily

Incentivized

HROne HRMS implement was very easy, the in-house is very professional and knowledgeable. They guided us in good manner and ensured that the implementation was on time and as per the expectation. The way they have handled our query and supported us was good. The completed phase of the implementation was handled very professionally.

Incentivized

At the moment, we have not investigated any of the products available in the drop-down list provided. However, we have evaluated some other (unavailable) products and have been intrigued by the potential decrease in fees along with the potential for a much more "rich" benefit plan. We can't speak to the level of customer service observed by current clients, only to apparent cost savings.

Incentivized

We opted for HROne because of the support system. As HROne is a local HRIS, getting support from the team is very easy and quick. It has helped us at the time of implementation as well, we were able to connect with the HROne team very easily and the implementation process became easy and quick.

Incentivized

None, things were handled very easily

Incentivized

HROne HRMS Software is designed to provide organizations with flexible and scalable software which can be deployed across multiple departments and sites as needed. And you can always rely on the HRMS Software

Incentivized

• It has cost us more money from a financial aspect and then taken away my main/other job duties because I have to focus all of my time on ADP TotalSource and basically fixing errors that happen weekly/every time an employee is added or terminated (which is more than the normal company due to the nature of our business).

• Expense Report - Bad impact, we faced lot of challenges
• Leave & Attendance - Good impact on overall system. Easily able to track, apply and approve
• Data Management - Good feature

Incentivized