ADP TotalSource vs. Iris HR Software

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ADP TotalSource
Score 6.3 out of 10
N/A
ADP TotalSource is a professional employer organization (PEO) that provides strategic HR outsourcing. It includes services and technology to manage employee benefits, payroll, compliance, risk management, safety, and recruiting. Users have access to an online portal for things like self-service reporting, generating pay statements, and managing applicant resumes/interviews. Help from the service center and industry experts is available by phone.N/A
Iris HR Software
Score 6.9 out of 10
N/A
Iris HR Software (formerly Octopus HR, acquired by Iris Software Group April 2016) is an HR suite.
$1.50
Per User Per Month
Pricing
ADP TotalSourceIris HR Software
Editions & Modules
No answers on this topic
Basic
$1.50
Per User Per Month
Offerings
Pricing Offerings
ADP TotalSourceIris HR Software
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
ADP TotalSourceIris HR Software
Top Pros
Top Cons
Features
ADP TotalSourceIris HR Software
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
ADP TotalSource
-
Ratings
Iris HR Software
8.0
1 Ratings
1% above category average
Employee demographic data00 Ratings8.01 Ratings
Employment history00 Ratings8.01 Ratings
Job profiles and administration00 Ratings8.01 Ratings
Workflow for transfers, promotions, pay raises, etc.00 Ratings8.01 Ratings
Organizational charting00 Ratings8.01 Ratings
Organization and location management00 Ratings8.01 Ratings
Compliance data (COBRA, OSHA, etc.)00 Ratings8.01 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
ADP TotalSource
-
Ratings
Iris HR Software
8.0
1 Ratings
0% below category average
Benefit plan administration00 Ratings8.01 Ratings
Salary revision and increment management00 Ratings8.01 Ratings
Reimbursement management00 Ratings8.01 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
ADP TotalSource
-
Ratings
Iris HR Software
8.0
1 Ratings
2% below category average
Approval workflow00 Ratings8.01 Ratings
Balance details00 Ratings8.01 Ratings
Annual carry-forward and encashment00 Ratings8.01 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
ADP TotalSource
-
Ratings
Iris HR Software
8.3
1 Ratings
2% above category average
View and generate pay and benefit information00 Ratings8.01 Ratings
Update personal information00 Ratings8.01 Ratings
View company policy documentation00 Ratings9.01 Ratings
Employee recognition00 Ratings8.01 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
ADP TotalSource
-
Ratings
Iris HR Software
8.0
1 Ratings
5% above category average
Report builder00 Ratings8.01 Ratings
Pre-built reports00 Ratings8.01 Ratings
Ability to combine HR data with external data00 Ratings8.01 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
ADP TotalSource
-
Ratings
Iris HR Software
8.0
1 Ratings
1% below category average
New hire portal00 Ratings8.01 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
ADP TotalSource
-
Ratings
Iris HR Software
8.0
1 Ratings
1% below category average
Corporate goal setting00 Ratings8.01 Ratings
Individual goal setting00 Ratings8.01 Ratings
Performance tracking00 Ratings8.01 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
ADP TotalSource
-
Ratings
Iris HR Software
8.0
1 Ratings
0% above category average
Performance plans00 Ratings8.01 Ratings
Performance improvement plans00 Ratings8.01 Ratings
Review status tracking00 Ratings8.01 Ratings
Review reminders00 Ratings8.01 Ratings
Multiple review frequency00 Ratings8.01 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
ADP TotalSource
-
Ratings
Iris HR Software
8.0
1 Ratings
0% above category average
Create succession plans/pools00 Ratings8.01 Ratings
Candidate ranking00 Ratings8.01 Ratings
Candidate search00 Ratings8.01 Ratings
Candidate development00 Ratings8.01 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
ADP TotalSource
-
Ratings
Iris HR Software
8.0
1 Ratings
2% above category average
Job Requisition Management00 Ratings8.01 Ratings
Company Website Posting00 Ratings8.01 Ratings
Notifications and Alerts00 Ratings8.01 Ratings
Best Alternatives
ADP TotalSourceIris HR Software
Small Businesses
Justworks
Justworks
Score 7.0 out of 10
Dayforce Powerpay
Dayforce Powerpay
Score 9.2 out of 10
Medium-sized Companies
Justworks
Justworks
Score 7.0 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Enterprises

No answers on this topic

Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ADP TotalSourceIris HR Software
Likelihood to Recommend
1.0
(16 ratings)
7.0
(2 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(1 ratings)
Support Rating
3.3
(3 ratings)
-
(0 ratings)
User Testimonials
ADP TotalSourceIris HR Software
Likelihood to Recommend
ADP
I would not use this company for anything. [I believe my] employees [absolutely] hate the software and there are constantly glitches in the software which occur every payroll run, benefits enrollment, etc. [I have spent] large amounts of time on the phone with outsourced customer support[,] so think twice when comparing [the] cost to other providers. [I feel] you [will] need someone full time to deal with all of their issues. We are currently in the process of setting up another PEO company. The amount of money and time to implement ADP has been a huge loss.
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IRIS Software Group
Our staff is kept updated with more company policies and we are able to track their holiday and sick days much better. The help and support of their contact support are super good. They reply super fast and are very kind. Also, their sales department isn't pushy like other services they are very knowledgeable and kind.
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Pros
ADP
  • Payroll was easy to learn and use with time tracking in a short time frame
  • Tracking team members request offs and approving them were very easy
  • Customizing reports for specific periods of time. This made is very easy for end of year tracking for total hours worked and total dollars paid.
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IRIS Software Group
  • It's simple. I really appreciate that the layout of Octopus HR isn't something I have to question. I know where to look for something because it's clearly labeled, that's more than I can say for a lot of other HR systems I've seen.
  • Support. If I ever have a question about setting something up, or if something goes wrong, they're always on top of it. For instance, I had no idea how to set up employee photos on our accounts. I tweeted them and they responded right away, I'm based in LA and they're a UK company, I was impressed that they were able to respond right away. They make sure their customers are taken care of.
  • Great self guide. If there's ever an ordinary question I need answered their "Octopus Guide" is very thorough and walks you through everything.
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Cons
ADP
  • Customer service is horrible
  • Follow up takes 7-10 days, and requires multiple inquiries from you, the client
  • The promised "dedicated team" doesn't exist
  • Onboarding is confusing to new hires
  • Explanation of benefits to new hires is useless and must be done in office, thereby negating any value.
  • They should not provide handling UI claims as as service. They have no ability to actually meet deadlines.
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IRIS Software Group
  • It can take some effort to understand
  • Perhaps the price can go down a bit
  • Menu layout
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Likelihood to Renew
ADP
No answers on this topic
IRIS Software Group
Employees don't complain about it! If anything they've commented on how nice of a tool it is to have.
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Support Rating
ADP
ADP is a great HR solution for most organizations. It is truly all-in-one. I rated it a 7, because of the issues we experienced during implementation and the high cost of service when issues do arise.
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IRIS Software Group
No answers on this topic
Alternatives Considered
ADP
At the moment, we have not investigated any of the products available in the drop-down list provided. However, we have evaluated some other (unavailable) products and have been intrigued by the potential decrease in fees along with the potential for a much more "rich" benefit plan. We can't speak to the level of customer service observed by current clients, only to apparent cost savings.
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IRIS Software Group
I would say the pricing is good but it could be better. Also, the customer service is amazing they do such a great job and you can tell they know what they are doing. Visually it is very easy to use and looks very professional. It is a quick set up and they do their best to give you what you want and need.
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Return on Investment
ADP
  • It has cost us more money from a financial aspect and then taken away my main/other job duties because I have to focus all of my time on ADP TotalSource and basically fixing errors that happen weekly/every time an employee is added or terminated (which is more than the normal company due to the nature of our business).
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IRIS Software Group
  • Employee efficiency. There's never a question of who I request my time off with. The program sets up line managers who take in all the requests.
  • Less wasted time. Contact info and photo are very visible and easily accessed.
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ScreenShots