What users are saying about
19 Ratings
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Score 6 out of 101
2 Ratings
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Score 1.6 out of 101

Likelihood to Recommend

ADP TotalSource

I don't believe ADP is well suited to the PEO market. Small businesses, who typically rely on PEOs, need service. A company like ADP makes profit from high volume. The small business owner is not serviced well by ADP and in fact, is subject to being out of statutory compliance with state reporting requirements. That is not well suited to any business
Connie Bechtolt, CPA, MBA profile photo

PeopleStrategy eHCM

Unless PeopleStrategy has made improvements to the quality of support they give their users as well as the system they support there is no situation in which I would ever recommend them to another HR professional. I'd prefer to save them the headache and hassle that I wish someone had provided us.
Erin Tucker profile photo

Feature Rating Comparison

Human Resource Management

ADP TotalSource
8.2
PeopleStrategy eHCM
4.5
Employee demographic data
ADP TotalSource
7.5
PeopleStrategy eHCM
10.0
Employment history
ADP TotalSource
8.4
PeopleStrategy eHCM
2.0
Job profiles and administration
ADP TotalSource
7.7
PeopleStrategy eHCM
Workflow for transfers, promotions, pay raises, etc.
ADP TotalSource
8.4
PeopleStrategy eHCM
3.0
Organizational charting
ADP TotalSource
8.6
PeopleStrategy eHCM
1.0
Organization and location management
ADP TotalSource
7.4
PeopleStrategy eHCM
1.0
Compliance data (COBRA, OSHA, etc.)
ADP TotalSource
9.4
PeopleStrategy eHCM
10.0

Payroll Management

ADP TotalSource
7.6
PeopleStrategy eHCM
4.0
Pay calculation
ADP TotalSource
7.6
PeopleStrategy eHCM
Support for external payroll vendors
ADP TotalSource
9.7
PeopleStrategy eHCM
10.0
Benefit plan administration
ADP TotalSource
7.7
PeopleStrategy eHCM
1.0
Direct deposit files
ADP TotalSource
7.9
PeopleStrategy eHCM
Salary revision and increment management
ADP TotalSource
9.3
PeopleStrategy eHCM
1.0
Reimbursement management
ADP TotalSource
3.5
PeopleStrategy eHCM

Leave and Attendance Management

ADP TotalSource
6.6
PeopleStrategy eHCM
Approval workflow
ADP TotalSource
6.4
PeopleStrategy eHCM
Balance details
ADP TotalSource
6.6
PeopleStrategy eHCM
Annual carry-forward and encashment
ADP TotalSource
6.8
PeopleStrategy eHCM

Employee Self Service

ADP TotalSource
7.9
PeopleStrategy eHCM
10.0
View and generate pay and benefit information
ADP TotalSource
8.2
PeopleStrategy eHCM
Update personal information
ADP TotalSource
8.2
PeopleStrategy eHCM
10.0
View company policy documentation
ADP TotalSource
7.5
PeopleStrategy eHCM
10.0
Employee recognition
ADP TotalSource
8.0
PeopleStrategy eHCM
View job history
ADP TotalSource
7.8
PeopleStrategy eHCM

Asset Management

ADP TotalSource
8.1
PeopleStrategy eHCM
Tracking of all physical assets
ADP TotalSource
8.1
PeopleStrategy eHCM

HR Reporting

ADP TotalSource
5.7
PeopleStrategy eHCM
1.0
Report builder
ADP TotalSource
6.4
PeopleStrategy eHCM
1.0
Pre-built reports
ADP TotalSource
5.4
PeopleStrategy eHCM
1.0
Ability to combine HR data with external data
ADP TotalSource
5.3
PeopleStrategy eHCM
1.0

Onboarding

ADP TotalSource
6.5
PeopleStrategy eHCM
New hire portal
ADP TotalSource
6.5
PeopleStrategy eHCM
Manager tracking tools
ADP TotalSource
6.4
PeopleStrategy eHCM

Performance and Goals

ADP TotalSource
7.0
PeopleStrategy eHCM
Corporate goal setting
ADP TotalSource
6.0
PeopleStrategy eHCM
Individual goal setting
ADP TotalSource
8.0
PeopleStrategy eHCM
Line-of sight-visibility
ADP TotalSource
6.0
PeopleStrategy eHCM
Performance tracking
ADP TotalSource
8.0
PeopleStrategy eHCM

Performance Management

ADP TotalSource
7.9
PeopleStrategy eHCM
Performance plans
ADP TotalSource
6.0
PeopleStrategy eHCM
Performance improvement plans
ADP TotalSource
9.0
PeopleStrategy eHCM
Review status tracking
ADP TotalSource
8.2
PeopleStrategy eHCM
Review reminders
ADP TotalSource
8.6
PeopleStrategy eHCM
Multiple review frequency
ADP TotalSource
8.0
PeopleStrategy eHCM

Succession Planning

ADP TotalSource
7.0
PeopleStrategy eHCM
Create succession plans/pools
ADP TotalSource
7.0
PeopleStrategy eHCM
Candidate ranking
ADP TotalSource
7.0
PeopleStrategy eHCM
Candidate search
ADP TotalSource
8.0
PeopleStrategy eHCM
Candidate development
ADP TotalSource
6.0
PeopleStrategy eHCM

Recruiting / ATS

ADP TotalSource
7.4
PeopleStrategy eHCM
Job Requisition Management
ADP TotalSource
6.0
PeopleStrategy eHCM
Company Website Posting
ADP TotalSource
8.0
PeopleStrategy eHCM
Publish to Social Media
ADP TotalSource
7.0
PeopleStrategy eHCM
Job Search Site Posting
ADP TotalSource
9.0
PeopleStrategy eHCM
Duplicate Candidate Prevention
ADP TotalSource
6.0
PeopleStrategy eHCM
Applicant Tracking
ADP TotalSource
7.0
PeopleStrategy eHCM
Notifications and Alerts
ADP TotalSource
9.0
PeopleStrategy eHCM

Pros

ADP TotalSource

  • During my 1 and 1/2 years of frustration, ADP does nothing well.
Connie Bechtolt, CPA, MBA profile photo

PeopleStrategy eHCM

  • It was easy to navigate
  • Easy to read
  • Document upload was very easy and quick
  • User Access was really easy to manager and reset passwords.
Erin Tucker profile photo

Cons

ADP TotalSource

  • They failed to file wages with the state for over 1 and 1/2 years
  • They classified 401k contributions as after tax and then had to amend form W-2 on multiple employees
  • They represented that short-term disability insurance was available during the proposal process, and after signing, side that it was in fact, not available, or a true bait and switch.
  • Their platform is very outdated and even their consultants cannot maneuver around and create reports.
  • It is very difficult to reach your assigned representative.
  • The executive of their customer service provides all kinds of promises but does not execute on promises
  • Choosing ADP was one of my biggest regrets and I would like to prevent this same experience from happening to any other small business.
Connie Bechtolt, CPA, MBA profile photo

PeopleStrategy eHCM

  • The administrator support was very inadequate. There was no urgency in the responses we received and they were generally very unhelpful.
  • The customization for our company was lacking. There was no way to make it appealing to view.
  • The reporting tool was very poorly designed. When running reports the only option that worked sucessfully was to run a generic all encompassing people report and pair it down in excel based on the data you were trying to extract.
  • No user information was provided when changes were made to specific fields in the HRIS side so when one person changed something there was no way to identify later who the change was initiated by. This made it very difficult to be able to identify quality issues.
Erin Tucker profile photo

Alternatives Considered

ADP TotalSource

I chose ADP incorrectly concluding that since they are a big player in the PEO market, they must have processes and controls in place, as well as a robust reporting platform. What I experienced with ADP is anything but what they represented and what I believed I was contracting for. Unless you want to irreparably harm your business, choose another PEO rather than ADP. Choose any other than ADP.
Connie Bechtolt, CPA, MBA profile photo

PeopleStrategy eHCM

ADP and Oracle are systems I have used and the GUI of Oracle even as antiquated as it is was vastly more efficient to work with than the people as well as system that PeopleStrategy claimed to be supporting. I didn't have any part in the selection of this system as it was in place before I was part of the team. We promptly began looking into all in one systems so that we could convert to a better experience for us as administrators and for the employees and their use. We ulitmatelt converted to ADP this year and even though the process was not as seemless as promised I would still take this process over using PeopleStrategy any time.
Erin Tucker profile photo

Return on Investment

ADP TotalSource

  • ADP Total Source offers TERRIBLE REPORTING
  • ADP Total Source represents that they offer state of the art reporting. Please don't believe their claims. If you do, buyer beware.
  • ADP Total Source contracts to offer certain services and then does not fulfill promises. Since they are such a large company, they dare you to file a lawsuit against them. Since they are so big, you have very little recourse. Your business will suffer from using ADP as a co-employment partners.
  • ADP failed to complete required state reporting and they offered no explanation, just an amended filing.
Connie Bechtolt, CPA, MBA profile photo

PeopleStrategy eHCM

  • Duplicate work had to be done in order to make sure data had been saved
  • Third party linking for payroll was inadequate and sometimes didn't transmit accurate information up to and including pay changes, address changes, W4 updates, etc.
  • The process for benefits annual enrollment took 6 months to prepare outside of the normal negotiations that occur with our vendors. After the implementation had been done the reporting we had to create was inaccurate which required us to double check everyone. It was time consuming and very counter productive.
Erin Tucker profile photo

Screenshots

Pricing Details

ADP TotalSource

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

PeopleStrategy eHCM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Add comparison