What users are saying about
19 Ratings
4 Ratings
19 Ratings
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Score 6 out of 101
4 Ratings
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Score 8 out of 101

Likelihood to Recommend

ADP TotalSource

ADP TotalSource (as a PEO) is well-suited for companies that need a little help acquiring the next tier of benefit offerings from payers. Assuming they continue providing additional training to account representatives, they are well suited for companies who would like to reduce their exposure to payroll and human resources. The service is less appropriate for smaller companies who can easily handle payroll functions in house.
No photo available

Sage People

Sage People is well suited to small-medium sized organizations that would like a cloud-based HR solution with no need for servers or software to install. I really like the fact that it is based on Salesforce.com so you know that it will be extremely reliable and well supported. It is very flexible and customizable and can work in complex HR arrangements. For example, we have employees in nearly 60 countries and multiple HR jurisdictions and we are able to make it work for us. However, if you are moving from a traditional or customized HR system there may be a steep learning curve and you should be prepared to spend a lot of time setting up and customizing to your needs, in addition to training.
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Feature Rating Comparison

Human Resource Management

ADP TotalSource
8.2
Sage People
7.4
Employee demographic data
ADP TotalSource
7.6
Sage People
7.8
Employment history
ADP TotalSource
8.4
Sage People
9.1
Job profiles and administration
ADP TotalSource
7.7
Sage People
9.1
Workflow for transfers, promotions, pay raises, etc.
ADP TotalSource
8.5
Sage People
5.2
Organizational charting
ADP TotalSource
8.6
Sage People
7.5
Organization and location management
ADP TotalSource
7.4
Sage People
8.5
Compliance data (COBRA, OSHA, etc.)
ADP TotalSource
9.4
Sage People
4.7

Payroll Management

ADP TotalSource
7.6
Sage People
9.1
Pay calculation
ADP TotalSource
7.6
Sage People
Support for external payroll vendors
ADP TotalSource
9.7
Sage People
9.1
Benefit plan administration
ADP TotalSource
7.7
Sage People
Direct deposit files
ADP TotalSource
7.9
Sage People
Salary revision and increment management
ADP TotalSource
9.3
Sage People
Reimbursement management
ADP TotalSource
3.5
Sage People

Leave and Attendance Management

ADP TotalSource
6.6
Sage People
9.3
Approval workflow
ADP TotalSource
6.4
Sage People
9.5
Balance details
ADP TotalSource
6.6
Sage People
9.0
Annual carry-forward and encashment
ADP TotalSource
6.8
Sage People
9.5

Employee Self Service

ADP TotalSource
7.9
Sage People
8.8
View and generate pay and benefit information
ADP TotalSource
8.2
Sage People
9.5
Update personal information
ADP TotalSource
8.2
Sage People
9.5
View company policy documentation
ADP TotalSource
7.5
Sage People
10.0
Employee recognition
ADP TotalSource
8.0
Sage People
5.7
View job history
ADP TotalSource
7.8
Sage People
9.1

Asset Management

ADP TotalSource
8.1
Sage People
Tracking of all physical assets
ADP TotalSource
8.1
Sage People

HR Reporting

ADP TotalSource
5.7
Sage People
9.5
Report builder
ADP TotalSource
6.3
Sage People
9.5
Pre-built reports
ADP TotalSource
5.4
Sage People
9.5
Ability to combine HR data with external data
ADP TotalSource
5.3
Sage People
9.5

Onboarding

ADP TotalSource
6.5
Sage People
9.1
New hire portal
ADP TotalSource
6.5
Sage People
9.1
Manager tracking tools
ADP TotalSource
6.4
Sage People
9.1

Performance and Goals

ADP TotalSource
7.0
Sage People
7.5
Corporate goal setting
ADP TotalSource
6.0
Sage People
7.5
Individual goal setting
ADP TotalSource
8.0
Sage People
7.9
Line-of sight-visibility
ADP TotalSource
6.0
Sage People
7.9
Performance tracking
ADP TotalSource
8.0
Sage People
6.9

Performance Management

ADP TotalSource
7.9
Sage People
7.1
Performance plans
ADP TotalSource
6.0
Sage People
6.8
Performance improvement plans
ADP TotalSource
9.0
Sage People
5.0
Review status tracking
ADP TotalSource
8.2
Sage People
6.4
Review reminders
ADP TotalSource
8.6
Sage People
8.5
Multiple review frequency
ADP TotalSource
8.0
Sage People
9.0

Succession Planning

ADP TotalSource
7.0
Sage People
8.0
Create succession plans/pools
ADP TotalSource
7.0
Sage People
8.5
Candidate ranking
ADP TotalSource
7.0
Sage People
8.0
Candidate search
ADP TotalSource
8.0
Sage People
8.0
Candidate development
ADP TotalSource
6.0
Sage People
7.5

Recruiting / ATS

ADP TotalSource
7.4
Sage People
7.0
Job Requisition Management
ADP TotalSource
6.0
Sage People
8.0
Company Website Posting
ADP TotalSource
8.0
Sage People
7.9
Publish to Social Media
ADP TotalSource
7.0
Sage People
7.9
Job Search Site Posting
ADP TotalSource
9.0
Sage People
7.5
Duplicate Candidate Prevention
ADP TotalSource
6.0
Sage People
3.7
Applicant Tracking
ADP TotalSource
7.0
Sage People
6.4
Notifications and Alerts
ADP TotalSource
9.0
Sage People
8.0

Pros

ADP TotalSource

  • Their payroll software offers the expected levels of security/controls regarding timecard approvals.
  • Personally, I have found their "canned" reporting software pretty easy to use.
  • As far as account representatives, William (Bill) Eddy has been a pleasure to work with. The majority of the other individuals assigned to our account have left a poor taste in my mouth. Terrence Jeffrey Malari was a great deal of help in working through some personal questions I had. Actually, the representatives assigned to individual needs seem to be pretty helpful, the account team could use some additional training.
  • ADP built a custom report that is capable of uploading directly into our general ledger.
No photo available

Sage People

  • It is completely web-based so both employees and HR administrators can access the software from anywhere with no need to install special software.
  • Sage People is based on the Salesforce.com platform so it has a robust API which is well documented and easy to integrate with other systems.
  • Sage People can integrate with almost any payroll system using their "Payflow" interface
  • Customer support is responsive and helpful.
Jeremiah Miller profile photo

Cons

ADP TotalSource

  • While the prebuilt reports were great, I would have to contact TS in order to get a custom report. This only happened a few times because like I said, they had a variety of prebuilt reports that fit my needs
  • iReports was implemented and it became more difficult to find employee paystubs and find YTD pay
Kimberly Cavanaugh, PHR profile photo

Sage People

  • We found out-of-the-box configuration and fields for employees and salary to be lacking and had to do extensive customization especially for salary.
  • Basic salary functionality like uniform pay grades and automatic calculations based on FTE are lacking. This makes simple things like COLA adjustments to be a chore.
  • It is very easy to customize, which is a "Pro", but also means that you might have to do quite a bit of customization to get it to do what you'd like.
  • The employee Self-serve ("WX") interface can be a bit slow at times.
Jeremiah Miller profile photo

Alternatives Considered

ADP TotalSource

Paychex is probably the worst system I have used. It's not intuitive at all and is lacking in so many key areas of a good HRIS. I think UltiPro is a system that stacks up against ADP TotalSource the best. But again, ADP TotalSource will be what I choose because of their customer service for not just me but our employees. Their support is second to none!
Kimberly Cavanaugh, PHR profile photo

Sage People

We moved to Sage People from a 20+-year-old internally developed HR software. We also evaluated other HR software such as Kronos, SAP, and BambooHR. Ultimately, we chose Sage because of the extensive support they provided to us and the ability to customize to fit our organization's needs. We loved the fact that they were completely cloud-based and built on a reputable platform (Salesforce).
Jeremiah Miller profile photo

Return on Investment

ADP TotalSource

  • Employee satisfaction with the Employee Service Center was high
  • TotalSource's employee support is like having a PT HR employee on staff!
  • At times, if I needed a tailored report, it would take time to get ADP to build it for me and get it back. Not a lot of time, but not as easy as doing it myself.
Kimberly Cavanaugh, PHR profile photo

Sage People

  • Sage People has helped us to standardize our HR processes across a complex multinational environment. Overall, this has saved us time and resources
  • Licensing can be expensive especially for HR administrator licenses, and non-profit pricing isn't as good as we would hope. However, in the long run, costs are saved because there is no need for internal infrastructures such as servers or client applications
  • Integration with multiple payroll providers saves time and money and reduces the chance for errors.
Jeremiah Miller profile photo

Pricing Details

ADP TotalSource

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Sage People

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact us for pricing.

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