What users are saying about
19 Ratings
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Score 6 out of 101
1 Ratings
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Score 8 out of 101

Likelihood to Recommend

ADP TotalSource

ADP TotalSource (as a PEO) is well-suited for companies that need a little help acquiring the next tier of benefit offerings from payers. Assuming they continue providing additional training to account representatives, they are well suited for companies who would like to reduce their exposure to payroll and human resources. The service is less appropriate for smaller companies who can easily handle payroll functions in house.
No photo available

SentricWorkForce

I would think Sentric is suited for all companies larger than 100 people. When we had less than 100, it wasn't worth the price. We could track 100 people in Spreadsheets.
Amanda White profile photo

Feature Rating Comparison

Human Resource Management

ADP TotalSource
8.2
SentricWorkForce
7.7
Employee demographic data
ADP TotalSource
7.5
SentricWorkForce
10.0
Employment history
ADP TotalSource
8.4
SentricWorkForce
10.0
Job profiles and administration
ADP TotalSource
7.7
SentricWorkForce
10.0
Workflow for transfers, promotions, pay raises, etc.
ADP TotalSource
8.4
SentricWorkForce
7.0
Organizational charting
ADP TotalSource
8.6
SentricWorkForce
2.0
Organization and location management
ADP TotalSource
7.4
SentricWorkForce
7.0
Compliance data (COBRA, OSHA, etc.)
ADP TotalSource
9.4
SentricWorkForce
8.0

Payroll Management

ADP TotalSource
7.6
SentricWorkForce
7.2
Pay calculation
ADP TotalSource
7.6
SentricWorkForce
8.0
Support for external payroll vendors
ADP TotalSource
9.7
SentricWorkForce
6.0
Benefit plan administration
ADP TotalSource
7.7
SentricWorkForce
10.0
Direct deposit files
ADP TotalSource
7.9
SentricWorkForce
10.0
Salary revision and increment management
ADP TotalSource
9.3
SentricWorkForce
6.0
Reimbursement management
ADP TotalSource
3.5
SentricWorkForce
3.0

Leave and Attendance Management

ADP TotalSource
6.6
SentricWorkForce
7.3
Approval workflow
ADP TotalSource
6.4
SentricWorkForce
8.0
Balance details
ADP TotalSource
6.6
SentricWorkForce
8.0
Annual carry-forward and encashment
ADP TotalSource
6.8
SentricWorkForce
6.0

Employee Self Service

ADP TotalSource
7.9
SentricWorkForce
5.2
View and generate pay and benefit information
ADP TotalSource
8.2
SentricWorkForce
10.0
Update personal information
ADP TotalSource
8.2
SentricWorkForce
10.0
View company policy documentation
ADP TotalSource
7.5
SentricWorkForce
1.0
Employee recognition
ADP TotalSource
8.0
SentricWorkForce
1.0
View job history
ADP TotalSource
7.8
SentricWorkForce
4.0

Asset Management

ADP TotalSource
8.1
SentricWorkForce
5.0
Tracking of all physical assets
ADP TotalSource
8.1
SentricWorkForce
5.0

HR Reporting

ADP TotalSource
5.7
SentricWorkForce
5.3
Report builder
ADP TotalSource
6.4
SentricWorkForce
6.0
Pre-built reports
ADP TotalSource
5.4
SentricWorkForce
7.0
Ability to combine HR data with external data
ADP TotalSource
5.3
SentricWorkForce
3.0

Onboarding

ADP TotalSource
6.5
SentricWorkForce
5.5
New hire portal
ADP TotalSource
6.5
SentricWorkForce
4.0
Manager tracking tools
ADP TotalSource
6.4
SentricWorkForce
7.0

Performance and Goals

ADP TotalSource
7.0
SentricWorkForce
6.0
Corporate goal setting
ADP TotalSource
6.0
SentricWorkForce
7.0
Individual goal setting
ADP TotalSource
8.0
SentricWorkForce
4.0
Line-of sight-visibility
ADP TotalSource
6.0
SentricWorkForce
5.0
Performance tracking
ADP TotalSource
8.0
SentricWorkForce
8.0

Performance Management

ADP TotalSource
7.9
SentricWorkForce
4.6
Performance plans
ADP TotalSource
6.0
SentricWorkForce
3.0
Performance improvement plans
ADP TotalSource
9.0
SentricWorkForce
3.0
Review status tracking
ADP TotalSource
8.2
SentricWorkForce
7.0
Review reminders
ADP TotalSource
8.6
SentricWorkForce
5.0
Multiple review frequency
ADP TotalSource
8.0
SentricWorkForce
5.0

Succession Planning

ADP TotalSource
7.0
SentricWorkForce
4.8
Create succession plans/pools
ADP TotalSource
7.0
SentricWorkForce
4.0
Candidate ranking
ADP TotalSource
7.0
SentricWorkForce
9.0
Candidate search
ADP TotalSource
8.0
SentricWorkForce
3.0
Candidate development
ADP TotalSource
6.0
SentricWorkForce
3.0

Recruiting / ATS

ADP TotalSource
7.4
SentricWorkForce
7.3
Job Requisition Management
ADP TotalSource
6.0
SentricWorkForce
7.0
Company Website Posting
ADP TotalSource
8.0
SentricWorkForce
Publish to Social Media
ADP TotalSource
7.0
SentricWorkForce
Job Search Site Posting
ADP TotalSource
9.0
SentricWorkForce
Duplicate Candidate Prevention
ADP TotalSource
6.0
SentricWorkForce
Applicant Tracking
ADP TotalSource
7.0
SentricWorkForce
7.0
Notifications and Alerts
ADP TotalSource
9.0
SentricWorkForce
8.0

Pros

ADP TotalSource

  • Their payroll software offers the expected levels of security/controls regarding timecard approvals.
  • Personally, I have found their "canned" reporting software pretty easy to use.
  • As far as account representatives, William (Bill) Eddy has been a pleasure to work with. The majority of the other individuals assigned to our account have left a poor taste in my mouth. Terrence Jeffrey Malari was a great deal of help in working through some personal questions I had. Actually, the representatives assigned to individual needs seem to be pretty helpful, the account team could use some additional training.
  • ADP built a custom report that is capable of uploading directly into our general ledger.
No photo available

SentricWorkForce

  • Open Enrollment lets employees view and select the benefit they want for the following plan year. Sentric is easy to use and lets us in HR link their selection to their payroll records.
  • Sentric allows HR and the employee to view their paychecks. They can look at one, or many at a time.
  • When someone applies for a job via Sentric, their candidate records carry through to their employee record after we hire the person.
Amanda White profile photo

Cons

ADP TotalSource

  • Many of the individuals that have been assigned to our account over the years have provided a poor level of service. Typically, the poor service was due to lack of training (they appeared to be genuinely trying). Recently, I have had great success with William (Bill) Eddy.
  • We have observed rising fees over the years. After shopping the market, it appears that these fees are not in line with what we should be observing.
No photo available

SentricWorkForce

  • The Ad Hoc reporting capabilities are hard to navigate and get exactly what I need in my report.
  • This is hard to explain... When looking at applicants via their recruiter section, the site doesn't keep up with the applicant I'm trying to view. The bottom section lets me pick the applicant, while the top part displays that person's info. When I select a different applicant in the bottom, the top doesn't always change from the last candidate.
  • The row security is limited. So when a manager is given special access, it's typically either all or nothing.
Amanda White profile photo

Alternatives Considered

ADP TotalSource

At the moment, we have not investigated any of the products available in the drop-down list provided. However, we have evaluated some other (unavailable) products and have been intrigued by the potential decrease in fees along with the potential for a much more "rich" benefit plan. We can't speak to the level of customer service observed by current clients, only to apparent cost savings.
No photo available

SentricWorkForce

I haven't explored the other systems in great detail. IFS didn't appear as "user-friendly". Taleo seemed to not have the capabilities Sentric did.
Amanda White profile photo

Return on Investment

ADP TotalSource

  • Due to poor account management throughout the majority of the relationship, our overall business objectives have been negatively impacted by the relationship. The PEO service is relatively "expensive" and we expected better service.
  • The simple fact that we have now had exposure to PEOs has had a positive impact. We now understand some of the struggles to expect during onboarding and the on-going relationship.
  • Auto-generation of bi-monthly payroll journal entries has been helpful in creating visibility to payroll's impact on finances (by individual/user).
No photo available

SentricWorkForce

  • The site has kept us compliant and has allowed us to easily keep track of everyone in our growing company.
  • The site has made our benefits enrollment much easier than the old fashion paper and pencil.
Amanda White profile photo

Pricing Details

ADP TotalSource

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

SentricWorkForce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

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