ADP TotalSource vs. Viewpoint HR Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ADP TotalSource
Score 6.2 out of 10
N/A
ADP TotalSource is a professional employer organization (PEO) that provides strategic HR outsourcing. It includes services and technology to manage employee benefits, payroll, compliance, risk management, safety, and recruiting. Users have access to an online portal for things like self-service reporting, generating pay statements, and managing applicant resumes/interviews. Help from the service center and industry experts is available by phone.N/A
Viewpoint HR Management
Score 7.6 out of 10
N/A
Powered by ViewpointOne, Viewpoint HR Management reduces manual data entry and speeds up onboarding and employee-related workflows. Viewpoint HR Management aims to improve productivity by giving construction organizations the ability to better manage field and office employees though efficient processes.N/A
Pricing
ADP TotalSourceViewpoint HR Management
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ADP TotalSourceViewpoint HR Management
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ADP TotalSourceViewpoint HR Management
Top Pros
Top Cons
Best Alternatives
ADP TotalSourceViewpoint HR Management
Small Businesses
Justworks
Justworks
Score 7.9 out of 10
Patriot Software
Patriot Software
Score 9.2 out of 10
Medium-sized Companies
Justworks
Justworks
Score 7.9 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Enterprises

No answers on this topic

Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ADP TotalSourceViewpoint HR Management
Likelihood to Recommend
1.0
(16 ratings)
6.0
(1 ratings)
Support Rating
3.3
(3 ratings)
-
(0 ratings)
User Testimonials
ADP TotalSourceViewpoint HR Management
Likelihood to Recommend
ADP
I would not use this company for anything. [I believe my] employees [absolutely] hate the software and there are constantly glitches in the software which occur every payroll run, benefits enrollment, etc. [I have spent] large amounts of time on the phone with outsourced customer support[,] so think twice when comparing [the] cost to other providers. [I feel] you [will] need someone full time to deal with all of their issues. We are currently in the process of setting up another PEO company. The amount of money and time to implement ADP has been a huge loss.
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Viewpoint, a Trimble company
It is well suited to manage field and office employees together. the process of critical onboarding of employees has been in the improved form. Reduction of manual data entry to a level is improved. The cloud-based applicant tracking system is a feature to look forward to. The portal makes the data audit-ready always which aligns things a lot.
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Pros
ADP
  • Payroll was easy to learn and use with time tracking in a short time frame
  • Tracking team members request offs and approving them were very easy
  • Customizing reports for specific periods of time. This made is very easy for end of year tracking for total hours worked and total dollars paid.
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Viewpoint, a Trimble company
  • Payroll process with Management of PaySlips.
  • Payroll process with Processing of Statutory Slips.
  • Management of Field and Office employees together.
  • Management of Critical Onboarding.
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Cons
ADP
  • Customer service is horrible
  • Follow up takes 7-10 days, and requires multiple inquiries from you, the client
  • The promised "dedicated team" doesn't exist
  • Onboarding is confusing to new hires
  • Explanation of benefits to new hires is useless and must be done in office, thereby negating any value.
  • They should not provide handling UI claims as as service. They have no ability to actually meet deadlines.
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Viewpoint, a Trimble company
  • More to work on Reduction of Manual Data Entry.
  • More detailed layout required to manage field and office employees.
  • Collection of employee and resources data to improve margin.
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Support Rating
ADP
ADP is a great HR solution for most organizations. It is truly all-in-one. I rated it a 7, because of the issues we experienced during implementation and the high cost of service when issues do arise.
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Viewpoint, a Trimble company
No answers on this topic
Alternatives Considered
ADP
At the moment, we have not investigated any of the products available in the drop-down list provided. However, we have evaluated some other (unavailable) products and have been intrigued by the potential decrease in fees along with the potential for a much more "rich" benefit plan. We can't speak to the level of customer service observed by current clients, only to apparent cost savings.
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Viewpoint, a Trimble company
The feature to manage field and office employees. The usefulness in the management of paystubs. The application of training material availability and an audit-ready data feature is adding to its wings.
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Return on Investment
ADP
  • It has cost us more money from a financial aspect and then taken away my main/other job duties because I have to focus all of my time on ADP TotalSource and basically fixing errors that happen weekly/every time an employee is added or terminated (which is more than the normal company due to the nature of our business).
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Viewpoint, a Trimble company
  • Management of field and office employee together is full of positives.
  • Critical on boarding process makes it more useful.
  • Nothing seems negative except need to make it more automated.
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ScreenShots

Viewpoint HR Management Screenshots

Screenshot of Employee Self Service PortalScreenshot of Integrated Onboarding for ConstructionScreenshot of Expense ManagementScreenshot of Paystub Tools